Billing Center Developer - JG7 at Santam Insurance

CAREER OPPORTUNITY

• Santam's Core Insurance Platform team is looking for a BillingCenter Developer who will be based at the Head Office in Bellville.

JOB DESCRIPTION

• The incumbent will be responsible for the development, enhancement, maintenance and operational support of Santam’s Guidewire BillingCenter platform.
• The role supports business initiatives, production stability, system integrations and ongoing optimisation of BillingCenter capabilities across the Guidewire InsuranceSuite landscape.

PRINCIPLE ACCOUNTABILITIES

• Design, develop, configure and maintain Guidewire BillingCenter functionality and extensions.
• Develop solutions in accordance with Guidewire best practices, architecture standards and Santam development standards.
• Analyse technical requirements and translate functional specifications into scalable technical solutions.
• Develop and maintain integrations between BillingCenter, PolicyCenter, ClaimCenter, JDE and other enterprise applications.
• Configure billing plans, payment plans, delinquency processes, invoicing, payment allocation and financial event processing.
• Perform root-cause analysis and resolution of production defects and incidents.
• Participate in application upgrades, cloud releases and platform optimisation initiatives.
• Collaborate with architects, business analysts, quality analysts and support teams throughout the delivery lifecycle.
• Develop and maintain technical documentation, configurations and deployment procedures.
• Ensure adherence to performance, security and operational support requirements.

Generic Functions

• Provide technical expertise and mentorship to junior developers and support resources.
• Participate in estimation, sprint planning, backlog refinement and technical design reviews.
• Stay abreast of Guidewire BillingCenter product enhancements, cloud releases and development practices.

Integration Functions

• Design and develop interfaces using Guidewire integration frameworks and web services.
• Collaborate with enterprise integration teams to support reliable and secure system connectivity.
• Analyse and resolve interface issues affecting financial processing and reconciliation activities.

Quality Assurance

• Conduct code reviews, unit testing and peer reviews.
• Support integration testing, system testing and user acceptance testing activities.
• Ensure solutions meet quality, performance and supportability standards before deployment.

QUALIFICATIONS AND EXPERIENCE

• Relevant tertiary qualification in Information Technology, Computer Science, Engineering or equivalent experience.
• Guidewire BillingCenter Developer certification preferred.
• Minimum 5 years’ software development experience.
• Minimum 3 years’ experience working with Guidewire InsuranceSuite platforms.
• Experience developing and supporting Guidewire BillingCenter solutions.
• Strong experience with Gosu, Java, SQL, XML, REST APIs and web services.
• Experience working with cloud-hosted applications and agile delivery methodologies.
• Experience within the financial services or short-term insurance industry will be advantageous.
• Experience using Jira and Confluence.

KNOWLEDGE

• Strong knowledge of Guidewire BillingCenter architecture and configuration.
• Knowledge of billing, invoicing, receivables, payment processing and reconciliation processes.
• Knowledge of integration patterns, middleware and enterprise application architecture.
• Understanding of DevSecOps, CI/CD and modern software engineering practices.
• Understanding of Guidewire Cloud Platform operational practices.

COMPETENCIES

• Technical problem solving
• Software design and development
• Investigation and analysis of information
• Planning and organising
• Customer focus
• Delivery focus
• Building relationships and teamwork
• Innovation and continuous improvement