Career Opportunities at Teraco

OBJECTIVES

 Main function of the Job 

Data Centre Management

• Comply to working methods ensuring all SLA and MSA’s are achieved
• Management of data centre cabling infrastructure to provide a cost effective and concurrently maintainable system supporting 99.99% uptime

 Compliance

• Maintain compliance in accordance to all relative policies and procedures
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• H&S monitoring and corrective action to meet statutory compliance, SLAs and good business practice

 Critical System Management

• Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA’s and SLA’s are achieved
• Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines

 Data Centre Ethics

• Ensure compliance is maintained incorporating industry best practices
• Ensure data centre facilities standards are enforced and maintained
• Ensure data centre cleaning standards are enforced and maintained

Requirements
Skill Requirements

• Good technical abilities
• Effective communication skills, active listener – ability to understand requirements
• Proactive problem solver, perform rapid and accurate assessments
• Ability to work independently, as well as being a positive team player
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience
• Responsible for continued learning and self-development
• Quick response to potentially critical situations
• Trouble shoot systems and components to identify root causes of failures
• Implement corrective actions promptly to mitigate the negative effects of system changes
• Good Microsoft Office skills

Qualifications and Experience

• Minimum 5 years relevant cabling experience preferable
• Good knowledge on Data Centre environments and critical infrastructure systems preferable

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Description
PURPOSE OF THE ROLE

• The role will have accountability for the development of internal applications built on the Mendix framework, based on tasks according to scheduled sprints & backlog as well as maintenance and administration of several internal business applications which have been developed in Mendix.

OBJECTIVES MAIN FUNCTIONS OF THE JOB

Development

• Mendix development – Feature Requests, Bug Fixes & Business Project applications
• Understanding of Integration with other systems using Web Services
• Ad-Hoc understanding of other programming languages
• Working with Agile Planning tool within the Internal Development team
• Ensuring all development documentation is in place and up to date
• Working with Business Analyst & Test Analyst to ensure development delivery is on schedule
• Ad-Hoc Testing of Development teamwork

Internal Business Support

• 2nd Level Business Support on all Internal Business Applications
• Liaising with business on bugs and fixes of Internal Business Applications
• Working alongside other departments to ensure applications are bug free and developed to the optimal development standards
• Ad-Hoc training for business users

Information Technology

• Manage risks associated with access to the information assets/systems

Requirements
SKILLS REQUIREMENT

• Team worker and knowledge sharing amongst the team
• Good communication skills
• Active listening – ability to understand requirements
• Ability to communicate in English
• Proactive problem solver
• Ability to work independently & a positive team player
• Self-motivated
• Conducts self professionally, exhibits high levels of tolerance and patience
• Responsible for continued learning and self-development
• All activities performed on time
• Ability to write technical design specifications or technical impact documentation

QUALIFICATIONS AND EXPERIENCE

• Matric
• Understanding of Agile development methodologies
• Understanding of Other development languages preferred (JAVA preferred)
• Knowledge of internet protocols eg. SNMP, SMTP & IMAP preferable
• Knowledge of systems integration using REST & SOAP Web Services
• Preference will be given to candidates who
•  Who have previous software development experience and understanding of rapid development tools
• A certification in Rapid development tools (eg Mendix Rapid Developer)