Careers at Absa Group Limited (Absa)

Job Summary

• Kick-start Your Career in Non-Life Insurance. We are seeking ambitious, analytical, and driven graduates who are passionate about building a career within the Non-Life Insurance industry. This programme offers an exciting opportunity to gain practical experience, develop industry knowledge, and contribute to a dynamic and fast-paced environment. As a participant in our Graduate Programme, you will work alongside experienced professionals, receive on-the-job training, and gain exposure to various aspects of the Non-Life Insurance business.

Job Description

Kick-start Your Career in Non-Life Insurance

• We are seeking ambitious, analytical, and driven graduates who are passionate about building a career within the Non-Life Insurance industry. This programme offers an exciting opportunity to gain practical experience, develop industry knowledge, and contribute to a dynamic and fast-paced environment.
• As a participant in our Graduate Programme, you will work alongside experienced professionals, receive on-the-job training, and gain exposure to various aspects of the Non-Life Insurance business.

Minimum Requirements

• Bachelor's Degree or Honours Degree in Actuarial Science.
• A minimum academic average of 65% or above.
• South African citizen.
• No more than two years' post-graduate work experience.

Preferred Criteria

• Preference will be given to candidates with a strong interest in the Non-Life Insurance sector.
• For actuarial-focused opportunities, preference will be given to candidates who have obtained a minimum of six (6) actuarial exemptions from an accredited university and who are progressing towards a professional actuarial qualification.
• Demonstrated leadership experience through academic, community, sporting, or student initiatives will be advantageous.

Key Competencies

We are looking for candidates who demonstrate:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• High attention to detail and accuracy.
• Ability to work collaboratively in a team environment.
• Strong learning agility and adaptability.
• Initiative and a proactive approach to work.
• Proficiency in Microsoft Office applications, particularly Excel.

What We Offer

• Structured learning and development opportunities.
• Full support to qualify as a Fellow of the Actuarial Society of South Africa.
• A competitive salary + bonus + benefits.
• A flexible working environment.
• Real responsibility from day one and practical work experience in a leading professional environment.
• Opportunities to build a strong foundation for a successful career in the insurance industry.

Education

• Bachelor's Degree: Actuarial Science

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Job Description

• 10-15+ years of experience in Data Science, Advanced Analytics, AI, Machine Learning, or related fields. 5-8+ years in a leadership role managing data science teams and delivering enterprise-scale analytics solutions. Proven experience within: Insurance (preferably short-term/direct insurance)Financial Services.
• Digital platforms or customer-centric businessesThe role will be responsible for building and operationalising machine learning and AI models, the Head: Data Science drives experimentation and innovation across telematics, risk modelling, and customer decisioning (including customer segmentation and client lifetime value).
• The role positions Absa Insurance at the forefront of digital insurance innovation and is explicitly distinct from Management Information and reporting functions. Master's level in Data Science, Statistics, Mathematics, Computer Science, Engineering.
• MBA or equivalent business qualification.

Professional certifications such as:

• AWS Certified Machine Learning
• Microsoft Azure AI Engineer
• Google Professional Machine Learning Engineer
• SAS Advanced Analytics Certification

Job Description

• The role will be responsible for building and operationalising machine learning and AI models, the Head: Data Science drives experimentation and innovation across telematics, risk modelling, and customer decisioning (including customer segmentation and client lifetime value). The role positions Absa Insurance at the forefront of digital insurance innovation and is explicitly distinct from Management Information and reporting functions.

Telematics

• Build driver behaviour models that predict risk and reward safe driving.
• Use connected-device data (e.g., vehicle sensors, IoT geysers) to enable proactive risk management.
• Translate raw telematics data into underwriting insights and customer value propositions.

Risk Modelling

• Predictive Underwriting: Apply AI/ML to assess claim probability upfront (telematics, geospatial risk, external data) to sharpen risk selection.
• Portfolio Stress Signals: Monitor book performance with models for lapse/NTU risk, persistency, and concentration exposures, providing early warning to complement actuarial reserving.

Customer Decisioning

• Develop models for customer segmentation, targeting, and personalised offers.
• Predict client lifetime value (CLV) to optimise acquisition and retention investments.
• Support decision engines for next-best action, pricing, and cross-sell in digital channels.

Education

Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

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Job Summary

• To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations
• To address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes.
• The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs. 
• Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.

Job Description

Key Accountabilities

Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)

• Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
• Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
• Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
• Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
• Follow all the steps in the designated client engagement process as specified by Absa Advisers.
• Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
• Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients

Accountability: Meet sales and/or growth targets

• Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
• Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
• Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
• Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to
• get a comprehensive view of the client's financial needs.
• Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
• Generate and discuss a formal recommendation including product quote(s) for the client.
• On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
• Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
• Submit the proposal forms to the relevant product providers for processing.
• Ensure that the issued policy aligns to the recommended product.
• Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
• Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
• Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.

Accountability: Manage own commission earnings

• Capture the correct Policy Relevant Information (PRI) number on the Commission system.
• On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.
• Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
• Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.

Accountability: Practice Management

• Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
• Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
• Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
• Participate performance development (PD) discussions as required by the Absa performance management standards.
• Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
• Liaise with Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
• Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
• Remain fit and proper as required for FAIS flagged roles.
• Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
• Segment the client base according to profile, income potential and commission income.
• Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice.

Accountability: Personal Development

• Attend all the required training to attain accreditation to market Absa approved products.
• Attend all the requisite internal training (i.e FAIS-related programs/courses).
• Attain the required FAIS credits in order to attain Fit and Proper status
• Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

End Date: August 26, 2026 

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Job Summary

• Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Achievement of Sales Targets: Manage dealer achievement of sales targets through use of incentive schemes and manage information from internal and external sources.
• Retain and Improve Relationships with Dealers: Discuss AVAF Customer Value Proposition (CVP) during regular relationship meetings and visits to Dealers and Dealer Principals to enhance the brand awareness.
• Deal Facilitation: Manage all customer interactions professionally and efficiently.
• Conversions of Non-Friendly Dealers: Identify non-friendly Dealers through the tracking of business volumes and determine and address reasons for non-friendliness by using the retention process to manage non-friendly dealers.
• Value Added Products: Achieve VAP target as agreed per PD and contract VAP achievement with Dealers and F&I's by linking counter performance on VAP's of Dealers and F&I's to the DIC pay-out.

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):

• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 26, 2026 

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Job Summary

• This role serves as the single point of accountability for translating payment scheme changes into actionable business outcomes, ensuring that bulletins are assessed, assigned, implemented, tracked and reported, while minimizing financial exposure and maintaining full compliance with scheme requirements.

Job Description

• To act as the central point of coordination and governance for all payment scheme (Visa, Mastercard, PayShap, UPI and other network) bulletins, mandates, releases, and regulatory updates.
• The role is responsible for analysing scheme communications, determining financial, operational, technology, compliance and customer impact, assigning accountable business owners, and ensuring timely implementation of all mandatory and strategic scheme requirements.
• The incumbent will drive end-to-end change management across the organisation, ensuring compliance with scheme mandates, minimizing penalties, enabling informed business decisions, and providing visibility of change demand arising from scheme and industry body updates.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: August 26, 2026