Careers at Excellerate JHI

About the role

• We are seeking a skilled and experienced Maintenance Manager to oversee the maintenance of retail facilities including tiling, painting, plumbing, ablutions, mall signages, lifting equipment, signal network (MTN, Vodacom, OpenFibre) and contractor management, ensuring high standards, safety, and cost efficiency.

What you will bring

Inherent requirements for the position (non-negotiable)

• Tertiary qualifications in Project Management, Construction Management, or similar technical fields.
• Strong technical background and skills.
• Between 5 to 7 years’ experience in Facilities Management within large-scale retail, commercial, or industrial property environments.
• Additional demonstrable requirements:
• Strong administrative skills, including reporting and adherence to administration principles.
• Excellent interpersonal and negotiation skills.
• Effective planning, organizing, and time management abilities.
• Own transport and a valid driver’s license.
• Understanding of lease conditions and house rules and housekeeping principles
• Proficient in Occupational Health and Safety (OHS) and Safety, Health, and Environment (SHE) Acts.
• Basic knowledge of the Building Control Act (BCE).
• Advanced technical knowledge related to facilities management.
• Experience in contract management.
• Computer literacy (MS Office).

What you will be doing

Building & Infrastructure Maintenance:

• Oversee the maintenance of all building elements, including flooring (tiles), walls, ceilings, piping, and structural components.
• Ensure that all public areas, tenant spaces, and service areas are maintained to a high standard of safety and presentation.
• Conduct routine inspections to identify defects, wear and tear, and potential risks.
• Coordinate and manage repairs to prevent further deterioration and to ensure the longevity of assets.
• Ensure that all mall signage, including directional and height restriction signage, is maintained in good condition and clearly visible.

Ablution & Hygiene Facilities:

• Manage maintenance of all ablution facilities including toilets, urinals, basins, taps, and associated plumbing.
• Ensure facilities are fully functional, clean, and compliant with hygiene and health standards.
• Respond quickly to leaks, blockages, and equipment failures to minimize downtime.
• Monitor water usage and identify inefficiencies or wastage.

Plumbing & Water Systems:

• Oversee maintenance and repairs of all plumbing systems including piping, drainage, sewer lines, and water supply systems.
• Ensure proper functioning of pumps, valves, and water reticulation systems (Mechanical only).
• Coordinate emergency repairs for burst pipes, leaks, and blockages.
• Ensure preventative maintenance schedules are implemented to avoid system failures.

Finishes (Tiling, Painting & General Repairs):

• Manage all tiling works including repairs, replacements, and installations across the facility.
• Oversee painting projects (internal and external) ensuring high-quality finishes aligned with retail standards.
• Ensure consistency in finishes across common areas and tenant-facing spaces.
• Inspect completed work to ensure durability and aesthetic quality.

Contractor Management (External Maintenance):

• Source, appoint, and manage contractors for tiling, plumbing, welding, carpentry, and painting services.
• Develop and manage Service Level Agreements (SLAs) with contractors.
• Monitor contractor performance, ensuring adherence to timelines, quality standards, and budgets and consumable stock.
• Ensure contractors comply with health and safety regulations and site rules.
• Conduct regular performance reviews and maintain an approved contractor database.

People Management:

• Supervise the Maintenance Coordinator and all maintenance staff.
• Plan, allocate, and monitor daily maintenance tasks, including work orders and job cards.
• Ensure effective communication between internal teams, tenants, and external contractors.
• Prioritise urgent repairs while effectively managing planned maintenance activities.
• Lead, mentor, and develop the maintenance team, including the Maintenance Coordinator.
• Establish clear performance objectives and regularly monitor team performance.
• Provide ongoing training and support to enhance technical and operational capabilities.
• Foster a culture of accountability, teamwork, and continuous improvement within the team.

Preventative Maintenance & Inspections:

• Develop and implement preventative maintenance plans for all building systems and finishes.
• Schedule routine inspections to identify and address maintenance issues proactively.
• Maintain accurate maintenance records, logs, and asset registers.
• Reduce reactive maintenance through proactive planning and early intervention.

Budget & Cost Control:

• Prepare and manage the annual maintenance budget.
• Monitor expenditure and ensure cost control across all maintenance activities.
• Obtain quotations and negotiate pricing with contractors and suppliers.
• Identify opportunities for cost savings without compromising quality or safety.

Compliance & Safety Management:

• Ensure compliance with all relevant health, safety, and building regulations.
• Conduct regular safety inspections and risk assessments.
• Enforce safe working practices for all staff and contractors.
• Ensure proper use of permits, PPE, and safety procedures on-site.

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About the role

• Join our company where you will manage the administration of the department’s day to day Accounts payable. To ensure that all invoices meet pre-set VAT requirements and correctness of billing. Accurate and timeous processing of invoices. Checking of payment runs. Compilation of audit documentation. Supplier queries and adhoc reconciliations.

What you will bring

Inherent requirements for the position (non-negotiable)

• Minimum BCom with Accounting III
• MDA experience 
• At least 2-5 years of relevant working experience in accounting or finance roles, ideally within the property management or real estate industry.
• Proficiency in SAP and MS Office Suite, particularly Advanced Excel, Intermediate Word, and Outlook.

Additional demonstrable requirements:

• Strong organizational abilities with attention to detail.
• Proven ability to prioritize tasks and meet deadlines effectively.
• Experience in complex financial analysis and reporting.
• Thorough understanding of financial policies and procedures.
• Familiarity with capital expenditure processes and management.
• Proficient in tax principles, including VAT, and their application.
• Sound understanding of International Financial Reporting Standards (IFRS).
• Analytical mindset with a strategic approach to financial management.
• Strong interpersonal and communication skills for effective collaboration across teams.
• Commitment to maintaining confidentiality and integrity in financial matters.

What you will be doing

As an important member of our team, you will undertake a variety of responsibilities crucial to the smooth operation and financial oversight of our property management division. Key duties include:

Finance administrator responsibilities include maintaining records for all transactions and preparing financial reports with knowledge of bookkeeping activities.

• Process Supplier and intercompany invoices
• Ensure all monthly invoices are received from suppliers
• Prepare Creditors Recons
• Resolve supplier queries
• Prepare Intercompany and Supplier approval lists and provide variance comments
• Generate weekly payment runs and sign off.
• Process Credit card expenditure
• Monthly credit card analysis and recon
• Maintaining of monthly supplier payment checklist
• Prepare intercompany balance confirmation letters
• General ledger maintenance.
• Vendor maintenance and BEE monitoring including the management of BEE certificates and affidavits upon expiry
• Preparation of BEE procurement report.
• Record keeping and archiving.
• Monthly reports and statistics from the system
• Best practices and corporate governance adhered to.
• Assist with statement runs

To attend to office administration ensuring:

• Filing and record keeping is updated, accurate and easily retrievable

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About the role

• We are seeking an Operations Manager to manage inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager

What you will bring
Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in Facilities or Operations Management
• Electrical, mechanical, or construction background, as well as technical skills
• Experience in overseeing daily operations and coordinating team efforts.

Additional demonstrable requirements:

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

Budgeting & Expense Control: 

• Input on annual expense budget
• Control Monthly expense budget
• Manage & Create purchase orders on system
• Maintain stock register
• Manage & Issue work orders

Building Management & Administration:

• Manage and execute emergency and running maintenance
• Manage aspects like cleaning, security and allocation of building sites.
• Housekeeping inspections in accordance with inspection programme
• Reinstatement inspections
• Vacancy inspections
• CAD vs vacant space inspections
• Building inventory
• Monitoring of adherence to house rules and reporting transgression of User Clause
• Key Control
• Issue parking access permits & Auditing of access permits
• Energy Management (including meter readings) & Municipal Accounts (including electrical recoveries)
• Liaise with internal and external parties on aspects of good housekeeping
• Attend to logged calls
• Register feet-counts in shopping centers daily (Rental only)
• Populate and update on records
• Risk Management, example access control
• Implementation of emergency plans
• Implementation & Monitoring of statutory requirements
• Coordinating and processing Public Liability and Property Damage Claims
• Coordinating and Chairing OHSA Meetings

Tenant Installations, Revamps & Upgrades:

• Act as on-site project manager
• Manage smaller TI as well as smaller projects, including specifications
• Project Management of Revamps and Upgrading in conjunction with Centre / Property Manager

People Management:

• Performance Management;
• Training & Development

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About the role

• We are seeking a Centre Manager to manage the building by optimizing all trading opportunities, including lease agreements, and ensuring that the portfolio’s financial performance remains sound and optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, managing and controlling personnel, service contractors, repairs, revamps, tenant installations, inspections, and general building administration.
• This position will require an all-rounded property professional.

What you will bring
Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in the property/centre management industry
• Must hold a valid Fidelity Fund Certificate and satisfy the requirements as set out by the
• PPRA and current legislation for the position.
• Proven retail shopping centre management experience, including overseeing daily operations, staff supervision, leasing management and customer service in a retail environment.

Additional demonstrable requirements:

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

• People Management: Training & development, Corporate culture change, living the values of the company
• Marketing of Space & Renewals: Ensure the correctness of the vacancy, marketing plan based on vacancy list, including determining tenant mix, lease negotiations according to approval framework & mandate, draft motivation for approvals of deals, communication with brokers, sustainable income stream secured whilst taking account of the viability of tenant (trade densities) and required tenant mix, as well as profile and image of the building, retain or replace tenant in time at an optimal rate, contract administration is accurate, complete, and on time, tenants fully installed and in time as per, specifications within the agreed time frame, attract and approve targeted tenants.
• Property Management: Prepare the management pack, in conjunction with Finance, coordinate, arrange & attend management meetings.
• Budgeting: Income & Expense Control
• Budgeting: Provide inputs into income & expense budgets based on knowledge of the property market in the cluster, manage income & expenses
• Income: Monitor actual income vs. budget, evaluate outstanding rent-roll -by timeously following-up & implementing corrective measures, involvement & monitoring of legal cases, vacant space strategy in conjunction with the Regional Manager, confirm the validity of transactions for commission claims

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About the role

• We are seeking a dynamic professional to enhance finance's role as a strategic business partner across Business, Tenants, Property Asset Management, and External Clients. This pivotal role involves overseeing and influencing business decisions, managing the Client Portfolio Financial Department, and developing robust reporting systems tailored to property owners' needs. Join us in transforming finance into a value-adding force within our organisation.

What you will bring

Inherent requirements for the position (non-negotiable)

• Chartered Accountant (CA(SA)) with completed three years of articles and at least five years of relevant post‑articles experience.

Additional demonstrable requirements:

• Proficiency in computer applications including SAP, MS Office (Advanced Excel, Outlook, Word)
• Strong administration and time management skills
• Advanced financial calculations and reporting capabilities
• Business planning expertise, particularly in the context of property asset management
• In-depth understanding of financial policies, procedures, and processes
• Proven experience in capital expenditure and contract management
• Familiarity with legal aspects pertaining to property management, including leases and regulatory compliance
• Knowledge of financial statements (IS, BS), budgeting processes, GAAP principles applicable to property accounting, and tax implications in property transactions
• Excellent communication skills, particularly in conveying financial information to stakeholders in property management
• Effective team leadership and change management skills, essential for guiding financial strategies in property portfolios
• Strong financial and business acumen, with a demonstrated ability to optimize financial performance in property assets

What you will be doing

As part of our team, you will be responsible for comprehensive portfolio management, focusing on optimizing financial performance and client satisfaction within the property management sector. Your key responsibilities will include:

Portfolio Management and Reporting:

• Reporting of Net Property Income (NPI) and balance sheet splits per property to clients
• Management of Net Property Income and overall financial management for client portfolios

Balance sheet control, including:

• Maintenance of GL account list
• Clearing of open item managed accounts
• Monthly reconciliations of all balance sheet items
• Maintenance of intercompany loan accounts
• Oversight of fixed asset registers
• Follow‑up on long outstanding items
• Maintenance of working capital reconciliation
• Reporting of Right‑of‑Use (ROU) assets to clients
• Debtors, creditors, and cash reconciliation reporting
• Provision of management information and reports
• Proactive communication and feedback to clients
• Delivery of ad hoc reports as required
• Handling of queries related to financial reporting
• Auditing support and analytical explanations
• Oversight of financial statement compilation
• General ledger and adjustment account management
• Monthly statutory reporting
• Cash management, including distributions to owners/co‑owners and Stanlib investment oversight
• Review and monitoring of management fee calculations against PMA
• Invoicing of management fees
• Lease‑related reporting management
• Attendance at monthly MANCO meetings with clients
• Review of commissions
• Cashflow and owner payment management, including banking oversight
• Credit control and arrears management
• Billings department oversight
• Turnover administration management
• Calculation and management of client KPI scorecards
• Consolidated financial reporting to clients
• BEE spend management
• Compilation of OPCO reports
• Maintenance of standard management packs
• Policy and procedure maintenance
• Management of recurring monthly SLA expenditure with centres and AP
• Preparation of financial statements in line with client requirements
• Delivery of timeous, accurate, and high‑quality reporting
• Ensuring well‑controlled and reconciled general ledger accounts
• Provision of quality explanations for deviations
• Management of marketing fund income statements, balance sheets, and related reconciliations (including gift cards)
• Consolidation and management of non‑GLA income
• Oversight of insurance claims, insurer correspondence, and annual insurance journals
• Budgeting and Forecasting:
• Compilation of annual budgets in conjunction with business units
• Ongoing budget management and oversight
• Coordination of budget processes, including identification and establishment of deviations
• Reporting on consolidated deviations
• Handling of budget‑related queries
• Analysis of financial tendencies and trends
• Evaluation of budget performance and explanation of deviations
• Management of normalization calculations
• Preparation of monthly forecasts and reporting thereof
• Management of quarterly forecasts and presentation of results to owners

Data Integrity:

• Management of contractual information input in SAP and other related systems
• Conducting lease audits to ensure accuracy, compliance, and completeness of contractual data

System development:

• Drive automation of processes related to reporting and management fees
• Collaborate with Financial Analysts on system development initiatives
• Define and input financial treatment of transactions within IT systems (e.g., SAP and related platforms)

Business Unit Profit:

• Compilation of annual budgets in conjunction with business units
• Ongoing budget management and oversight
• Coordination of budget processes, including identification and establishment of deviations
• Reporting on consolidated deviations
• Handling of budget‑related queries
• Analysis of financial tendencies and trends
• Evaluation of budget performance and explanation of deviations
• Management of normalization calculations
• Preparation of monthly forecasts and reporting thereof
• Management of quarterly forecasts and presentation of results to owners
• Review of results and management of actuals vs. budgets
• Receive and consolidate input from functions (commissions, salaries, and management fees)
• Input and control of projections, including proactive updates
• Proactive identification of over‑ and under‑spending
• Oversight of income and balance sheet management for the region
• Cost control and monitoring of expenditure against budgets

Audit:

• Handle queries arising from audit reports
• Prepare comprehensive audit packs for submission
• Arrange and coordinate audits as required
• Implement audit recommendations to strengthen controls and compliance

People Management:

• Set clear performance targets for Administrators to ensure delivery against objectives
• Update and maintain job descriptions to reflect evolving responsibilities
• Provide training (both formal and informal) to build capability and confidence
• Develop and implement Personal Development Plans for team members
• Drive performance management processes to monitor, evaluate, and enhance staff contributions
• Conduct compliance audits at centres to ensure adherence to policies and standards

Business Partnering:

• Handle queries on audit reports and prepare comprehensive audit packs
• Arrange and coordinate audits as required
• Implement audit recommendations to strengthen controls and compliance
• Resolve problem areas relating to creditors, including managing orders/GRN processes and liaising with SSC
• Address debtor problem areas, including arrears management, legal processes, and liaison with SSC
• Follow up on problem cases and high outstanding amounts (sundry debtors)
• Manage municipal account recoveries and report exceptions
• Provide training to business staff (formal and informal)
• Deliver advice, consultation, and general financial support to business units
• Form part of the business team (OPCO) and contribute outputs that support decision‑making
• Provide strategic input into business discussions and decisions

Risk and Compliance:

• Review VAT reconciliations and ensure timeous settlement of VAT payments
• Complete income tax returns where applicable
• Manage compliance‑related items in terms of the PMA
• Maintain combined portfolio risk registers
• Monitor BEE expenditure in line with scorecard requirements

Capex Monitoring:

• Maintain the fixed asset register, including calculations, reconciliations, and entries submitted to owners
• Update and manage the capex tracking schedule, ensuring accurate forecasting of capital expenditure
• Verify expenditure against approved project lists
• Ensure correct classification and treatment of capex versus opex expenditure
• Prepare and deliver monthly capital expenditure status reports to clients

go to method of application »

About the role

• We are seeking an Operations Manager to manage inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager

What you will bring
Inherent requirements for the position (non-negotiable)

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in Facilities or Operations Management
• Electrical, mechanical, or construction background, as well as technical skills
• Experience in overseeing daily operations and coordinating team efforts.

Additional demonstrable requirements:

• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

Budgeting & Expense Control: 

• Input on annual expense budget
• Control Monthly expense budget
• Manage & Create purchase orders on system
• Maintain stock register
• Manage & Issue work orders

Building Management & Administration:

• Manage and execute emergency and running maintenance
• Manage aspects like cleaning, security and allocation of building sites.
• Housekeeping inspections in accordance with inspection programme
• Reinstatement inspections
• Vacancy inspections
• CAD vs vacant space inspections
• Building inventory
• Monitoring of adherence to house rules and reporting transgression of User Clause
• Key Control
• Issue parking access permits & Auditing of access permits
• Energy Management (including meter readings) & Municipal Accounts (including electrical recoveries)
• Liaise with internal and external parties on aspects of good housekeeping
• Attend to logged calls
• Register feet-counts in shopping centers daily (Rental only)
• Populate and update on records
• Risk Management, example access control
• Implementation of emergency plans
• Implementation & Monitoring of statutory requirements
• Coordinating and processing Public Liability and Property Damage Claims
• Coordinating and Chairing OHSA Meetings

Tenant Installations, Revamps & Upgrades:

• Act as on-site project manager
• Manage smaller TI as well as smaller projects, including specifications
• Project Management of Revamps and Upgrading in conjunction with Centre / Property Manager

People Management:

• Performance Management;
• Training & Development