Careers at SITA SOC (Ltd)

Purpose of the job

• To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded.

Key Responsibility Areas

• Provide 1st & 2nd level LAN & desktop support.
• Install and configure new IT equipment.
• Implementation, customisation and maintenance of the remote software deployment.
• Provide support to the enterprises local IT and software resources.
• Provide LAN & desktop advisory services to clients.

Qualifications and Experience

• Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
• Experience: At least one-year corporate experience in an End User Support / Service Management environment, OR 1–2 years’ experience years relevant experience in the End User Computing services and related LAN Infrastructures Services. Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals. Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s. Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure.

Technical Competencies Description

• Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards.

Deadline:15th April,2026

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Purpose of the job

• To provide LAN and System support on IT Infrastructure, planning and design, including the implementation and maintenance of the network systems (LANs, LAN internetworking, and connections with the LAN environment). The incumbent will be responsible for the specialist identification and resolution of hardware and software problems and malfunctions on the LAN environment.

Key Responsibility Areas

• To ensure incidents are effectively handled within SLAs.
• To provide LAN and desktop support to the client
• To perform daily administrative tasks and provide feedback to Consultant: LAN Support and clients
• To Provide applicable training and mentorship to LAN & desktop resources
• To assist with new projects and execute on contracted Project deliverables
• To provide technical advisory service to SITA customers

Qualifications and Experience

• Minimum: 3-Year National Diploma/Degree in Computer Science, IT or equivalent.
• Experience: 3 - 5 Years working experience in the respective field. 3 years’ experience in the provision of ICT solutions and services.

Technical Competencies Description

• Various Operating Systems Knowledge of Project Management Principles Knowledge of public sector business Knowledge of ITC Products and services Knowledge of industry best practices, eg ITIL, CoBIT The incumbent will be required to consult and interact with relevant Government Officials, standards generating bodies, accreditation and certification bodies.

Deadline:15th April,2026

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Purpose of the job

• To provide support on ICT projects in business analysis and solution design through the elicitation, gathering, validating, and documenting various system and business information and needs, using accredited methodologies and supporting software with the objective of improving and automating business processes.

Key Responsibility Area

• Analyse and elicit business needs (customer).
• Analyse business processes, including recognition of the potential for automation, assessment of the costs and
• potential benefits of the new approaches considered.
• Map business processes.
• Present as-is and to-be processes to Senior Business Analyst.
• Conduct system Testing.
• Monitor requirements.
• Conduct Data Analysis on requirements.
• Any other tasks as per manager’s discretion in support of fulfilling the departmental objectives.

Qualifications and Experience

• Minimum: 1 - 2-year National Certificate in Business, Computer Science, Information Systems, Technology and Engineering / Business Management, Operation Management / NQF level 5.
• Experience: 2 - 3 years’ year working experience in Business and Systems Analyst

Technical Competencies Description

• Knowledge of: ICT legislation, policies and ICT standards, Business Process Management, Business Analysis Body of Knowledge, Data Management, Knowledge of modeling tools and techniques – Intermediate. Knowledge of Internet / Office packages especially Visio and Excel. Business Analysis principles, Process modelling in BPMN 2.0. Systems Analysis, ICT Supply Management practices, Information System Security, Project Management, Enterprise Architecture frameworks (TOGAF, Zachman, FEAF, MODAF, GWEA), Testing methodologies, Corporate Governance of ICT, SDLC Development tools and Methodologies, Implementation and Integration Methodologies, Commercial of the Shelf (COTS) products, and Open Source Software (OSS) products.

Deadline:17th April,2026

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Purpose of the job

• The role will be responsible to execute complex application development, maintenance projects and services and provide innovative solutions and products that resolve challenges of government service delivery. The Advance Software Developer will be responsible for guiding and executing the design, development, and execution of complex services and projects of ICT solutions, supervision of the software development team.

Key Responsibility Area

• Lead the development of functional requirements that articulate clear and concise project deliverables that are compatible with user expectations.
• Deliver feasibility and cost-benefit analysis, including choice of application architecture to enhance the overall application development process.
• Lead and execute complex software development and customization projects spanning multiple environments to ensure that it is successfully delivered.
• Lead and develop/ customize complex applications services solutions by studying information needs; consulting with clients, studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle using SITAs software development stack/ development framework.
• Lead and execute maintenance of integrated IT software components using SITAs software development stack/ndevelopment framework.

Qualifications and Experience

• Minimum: 3 – 4 year National Higher Diploma / National Degree in Software Engineering/ Computer Science /Information Technology or relevant qualification equivalent to NQF Level 6. A post graduate qualification OR Bachelors Degree in Software Engineering/ Computer Science /Information Technology or relevant equivalent NQF Level 7 OR 8 Will be an added advantage.
• Certification: Vendor certification for applications will be an added advantage. Information Systems, Technology and Engineering) or related field or Natural/Adabas training certificate.
• Experience: 7 years’ experience with full software development lifecycle (SDLC), including solution development, operational responsibility in a large corporate/public sector organisation. Of which 3 years should be a Senior Developer. 7 yrs experience in using the following technologies to develop with java or/and scala programming language.
• Web application technologies (servlets, JS, JSP, JSTL, HTML, CSS, Bootfaces,primefaces) Enterprise application technologies JPA, JTA, JMS, EJB etc.
• Web services technologies (JAX-RS, JAX-RPC, JAXR) Management and Security technologies (Security API)
• 4 years’ experience of data life cycle,Bigdata/Data analytics solutions, Apache Hadoop, Python, Apache Spark, Apache Kafka, MongoDB, Apache Hive, Jupyter Hub, Linux, Microsoft PowerBI, ETL/ELT/ETLT processes across various platforms.3 years’ experience in developing Artificial Intelligence solutions.
   

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Purpose of the job

• To perform the solution analysis and architecture in order to design, develop/procure, package, release, and maintain/enhance ICT solutions and systems, in accordance with ICT standards and the enterprise architecture for Government. This includes the analysis and design required for the development of Solution Architecture and the integration thereof with the other applicable Enterprise Architecture domains (Business Architecture, Information/Data Architecture, Application Architecture, Technology Architecture and Security Architecture)

Key Responsibility Areas

• Support lines of business in developing and implementing solutions strategies and roadmaps to ensure a comprehensive and integrated government ICT ecosystem.
• Participate in the development, implementation and evaluation of governance and monitor the adherence there deliver quality products in a controlled environment.
• Create contextual, conceptual, logical and physical Solution Architecture and direct and quality assure solution and software development.
• Create contextual, conceptual, logical and physical Solution Architecture and direct and quality assure solution and software development government systems.
• Programmes/projects management, development/ procurement and maintenance of projects so as to meet service delivery commitments.

Qualifications and Experience

• Minimum: 3-Year National Diploma/Bachelor’s degree in an ICT-related field.
• Experience: 6 - 7 years in the ICT field, including solution analysis, development and architecture with leadership, general management, operational responsibility in a large corporate/public sector organization including 4 years’ experience in solution analysis, development and architecture for the development, implementation and maintenance/enhancements of ICT systems within the corporate/public sector, including: Strategic thinking and leadership abilities; Successfully developed and implemented applications; Demonstrated project management competency and the execution of multiple projects, including managing resources across multiple projects; and Developed efficient and effective IT solutions to diverse and complex business problems. 3 years’ experience in solution design and modelling including Solution design translating business requirements into proposed solutions within both the existing and planned future ICT landscape, Conceptual solution models; Logical solution models; Physical solution models; and Solution architecture documentation describing the design and models.

Deadline:22nd April,2026