Junior Business Analyst at SITA SOC (Ltd)

Purpose of the job

• To provide support on ICT projects in business analysis and solution design through the elicitation, gathering, validating, and documenting various system and business information and needs, using accredited methodologies and supporting software with the objective of improving and automating business processes.

Key Responsibility Area

• Analyse and elicit business needs (customer).
• Analyse business processes, including recognition of the potential for automation, assessment of the costs and
• potential benefits of the new approaches considered.
• Map business processes.
• Present as-is and to-be processes to Senior Business Analyst.
• Conduct system Testing.
• Monitor requirements.
• Conduct Data Analysis on requirements.
• Any other tasks as per manager’s discretion in support of fulfilling the departmental objectives.

Qualifications and Experience

• Minimum: 1 - 2-year National Certificate in Business, Computer Science, Information Systems, Technology and Engineering / Business Management, Operation Management / NQF level 5.
• Experience: 2 - 3 years’ year working experience in Business and Systems Analyst

Technical Competencies Description

• Knowledge of: ICT legislation, policies and ICT standards, Business Process Management, Business Analysis Body of Knowledge, Data Management, Knowledge of modeling tools and techniques – Intermediate. Knowledge of Internet / Office packages especially Visio and Excel. Business Analysis principles, Process modelling in BPMN 2.0. Systems Analysis, ICT Supply Management practices, Information System Security, Project Management, Enterprise Architecture frameworks (TOGAF, Zachman, FEAF, MODAF, GWEA), Testing methodologies, Corporate Governance of ICT, SDLC Development tools and Methodologies, Implementation and Integration Methodologies, Commercial of the Shelf (COTS) products, and Open Source Software (OSS) products.

Deadline:17th April,2026