Job Vacancies at DHL

Job Purpose

• Ensure stock received from trade is good to be returned into the system - capturing on Pride and WMOS.

Key areas of responsibility include:

• Capture all GRA's / returns on Pride and WMOS.
• Investigate all stock not allocated, return labels in the returns cage and follow-up.
• Sign relevant documentation with regard to consignment (returns note, XPS waybills etc.).
• Blind tally all stock received and ensure all credits are processed correctly
• Follow-up on returns documentation.
• POD processing
• Validate all POD's and check for clear signatures and store stamps.
• Validate stock returned against POD received.
• All processing must occur within 24 hours.
• Match any supporting documents related to the POD / invoice as cross reference
• Follow-up internally on outstanding HEAT Log and returns not processed.
• Correct validating and capturing of batch numbers.
• If operationally required assist where needed within the operation.
• Always wear the company uniform with pride, ensuring that the uniform is clean and presentable
• Timeous and accurate completion of tasks
• Provide support on customer queries
• Ensure timely incident handling and reporting
• Observe, maintain and follow warehouse health and safety and security policies and procedures
• Active participating in stock counts, i.e. Planning, Preparation and physical counting of stock
• Ensure that all work areas are kept neat and tidy

Qualifications

• Grade 12 / Matric – Essential

Competencies

• Making Customers More Successful - Individual Contributor
• Shaping Direction - Individual Contributor
• Driving High Performance - Individual Contributor
• Developing Others - Individual Contributor
• Developing Self - Individual Contributor
• Good written and communication skills
• Ability to read, understand and follow instructions
• Ability to work under pressure

Skills/Experience

• Logistics and warehouse experience
• WMOS experience and knowledge
• Pride experience
• Computer literate
• Good problem solver
• Attention to detail
• Ability to communicate effectively with team members and clients
• Ability to work within a rapidly changing environment

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Job Purpose

• Ensure that stock received from trade is good to be returned into the system.

Key areas of responsibility include:

• Daily reporting to business and clients
• Ensure daily that all client queries are adhered to and resolved
• Ensure that reports are compiled and send out daily to clients and the business
• Delivery of Key Performance Indicators
• Follow up on all POD's
• Compliance with Statutory and Company Policies and Procedures
• Ensure compliance to Standard Operating Procedures
• Manage time and attendance. Send updated manual timesheets to HR weekly
• Manage IR related matters and report to HR and Site Management
• Ensure planning of Uplift vehicles and Managing the Drivers
• Ensure full compliance on transfers back to mother depots
• Adherence to Health & Safety rules and best practices
• Report any person’s behaviour that may impact on the safety, quality or integrity of the stored product
• Always wear the company uniform with pride, ensuring that the uniform is clean and presentable
• Timeous and accurate completion of tasks
• Checking of returns and following appropriate channels, action plans to clear GRA area
• Perform additional tasks as assigned by management
• Ensure all trucks are offloaded timeously and leave GRA area ASAP

Qualifications

• Grade 12 / Matric – Essential

Competencies

• Making Customers More Successful - Individual Contributor
• Shaping Direction - Individual Contributor
• Driving High Performance - Individual Contributor
• Developing Others - Individual Contributor
• Developing Self - Individual Contributor

Skills/Experience

• Good written and communication skills
• Ability to read, understand and follow instructions
• Ability to work under pressure
• Logistics and warehouse experience
• GRA Administration experience
• Computer literate
• Good problem solver
• Attention to detail
• Ability to communicate effectively with team members and clients
• Ability to work within a rapidly changing environment