Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience.
Our sports betting site features a large variety of events and markets to bet on, with expert bet...
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Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for x2 Treasury Administrators to be based in the Finance Department. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible for accurately loading of all payments on the banking portals and maintenance of daily payment spreadsheets.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- Experience using Microsoft Office.
A Bonus to have:
- Valid Driver’s License.
- Completed or studying towards a relevant Degree or Diploma.
- Banking or finance experience.
What You’ll do for the Brand:
- Perform all checks to supporting documentation before a payment can be made. Work with the team to resolve any queries.
- Accurately load payments onto the various banking portals after completing all necessary checks.
- Maintenance and updates to daily payments spreadsheets for cash flow monitoring together with processing payments before the due date.
- Attend to general bank queries.
- Perform daily checks on bank balances to ensure that each bank account has the necessary funds available to make payments.
- Control timeous payments to creditors ensuring due dates are adhered to.
- Manage bank floats for branches.
- Processing of fidelity payments
- Liaise with all banks with daily queries.
- Distribution of payment confirmation.
- Provide support to the senior treasury administrator and banking transactional manager.
- Any adhoc tasks.
What You’ll Bring to the Team:
- Good communication and Interpersonal skills.
- Impressive planning, organizational and time management skills.
- Good business acumen and high ethical work standards.
- Ability to multitask and show initiative at all times.
- Ability to work under pressure and still produce good quality results timeously.
go to method of application »
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Team Leader. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible for managing the Branch to achieve the business objectives in accordance with the Regional and Retail Operations strategy
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
A Bonus To Have:
- 6 months within the Gaming or Betting industry.
- Relevant Diploma, Degree or NQF 4 Learnership.
- Valid driver’s license.
- 1-2 Years leadership experience.
What You Will Do For The Brand:
Branch growth
- To ensure achievement of targets within your areas in accordance with Branch budgets.
- Drive business results by creating an open dialog with your guests to educate them on all your Branch products.
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratchings which occur throughout the day.
- Be knowledgeable on all game rules, odd and pay-outs.
- Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
- Taking customer bets where applicable (A requirement in express Branches).
- Visiting outlets as per call
Cash administration
- Cash management within the Branch according to defined processes and procedures and minimize risks, theft and fraud.
- Educate team members on all FICA Compliance.
- Ensure daily banking schedules are submitted to the Branch Manager and Senior Team Leader.
- Ensure adherence to credit card administration and EFT policies where applicable.
- Ensure team members are issued with correct floats at the end of their shift.
- Interim checks must be done within the course of the day with Team Leader on duty.
- Ensure to reconcile by end of shift to the balance, which is reflected on the LPM, Admin and HIS report.
- Recovery process must be managed in line with processes and procedures.
- The correct process must be followed with lost ticket claims.
- Ensure the ticket number is received from the Helpline when processing the claim.
- Record the guest’s details and ID number to validate payment after 90 days.
Branch reporting
- Ensure that daily newsflashes provide a high-level overview of the operations for the day.
- Manage Branch stock control to ensure that there is sufficient supply (although not over and under).
- Ensure that a stock taking is done weekly and account for stock shortages.
- Team Leaders must send an email notifying the Branch Manager, Senior Team Leader and Cash Management Department of the shortage.
Security management
- Be aware of your surroundings when opening and closing the Branch.
- Ensure all security factors are adhered to when banking is conducted.
- Be aware where all panic buttons are placed within your Branch.
- Ensure all camera’s inside and outside the Branch are all in working order.
- Manage all security aspects in the Branch.
- The cashing up process must be conducted with the Branch doors closed with security monitoring the areas.
Branch appearance
- Ensure that the Branch is always neat and tidy according to Hollywood standards.
- Ensure that that facilities are well maintained and in good working condition.
- Comply with all procedures to prevent losses to the organisation, advising your Branch/Senior Team Leader promptly of any problems and malfunction with the terminals, equipment and resources (e.g. TV display of results, Off-line).
Compliance
- Compliance and adherence to company's internal control policy.
- Ensure compliance with company, legislative and legal requirements.
- More specifically, ensure compliance with Gambling Board requirements.
- Compliance to the code of ethics and escalate fraudulent activities.
- Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
- Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
- Ensure all team members are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allow to take personal bets within the Branch.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Communication
- Ensure all operational communication within the Branch is circulated to all team members.
- Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
- Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.
People management
- Manage team member rosters and schedules and ensure the Branch is adequately staffed taking into account busy periods, events and operational requirements.
- Ensure staff attendance and behaviour is managed with the guidance from Branch Manager and Senior Team Leader.
- Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.
Guest Service
- Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
- Pro-actively address guest complaints and ensure guest feedback is positive.
- Build strong relationships with regular guests.
- Create a guest centric culture within the Branch and drive the philosophy of “service with a smile” at all times.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to the team.
- If the Branch has LPMs, responsible for management thereof.
- If the Branch has F&B facilities, RD facilities, support office teams and training facilities, ensure a close working relationship with these divisions.
- Work closely with the Branch Manager and Senior Team Leader and suggest areas of improvement to ensure that the Branch attracts and retains guests.
- Must be available 24/7 in case of emergencies.
What You Will Bring To The Team:
- Good communication and Interpersonal skills.
- Excellent planning, organisational and time management skills.
- Strong attention to detail and the ability to show initiative at all times.
- High ethical standards and must be reliable at all times.
- Impressive people management and reporting skills.
- Impressive planning, organizational and time management
- Good knowledge of Marketing Management and Impressive presentation and facilitation
- Excellent knowledge of operating systems, Mobile TUV, Betting
- Demonstrates exceptional attention to detail.
- Strong People Management skills and problem-solving
- Good report writing skills (Verbal and written).
go to method of application »
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have amazing opportunities for Sales Agents (Field) to be based in Kokstad. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will support the operations of the Mobile Department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career
You Bring:
- 6 Months to 1- year within sales, promotions, or marketing.
What You’ll Do for The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries.
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
- Drive mobile marketing campaigns to increase sales and sign up new online accounts.
- Must keep records of their sales activities and report their progress to management daily.
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs.
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Excellent Listening skills.
- Excellent communication skills (verbal and written)
- Must be results driven.
- Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
- Strong systems and sales knowledge
go to method of application »
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Sales Agent (Field) to be based in Vaal, Gauteng. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will support the operations of the Mobile Department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- 6 Months to 1- year within sales, promotions, or marketing.
What You’ll Do for The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries.
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
- Drive mobile marketing campaigns to increase sales and sign up new online accounts.
- Must keep records of their sales activities and report their progress to management daily.
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs.
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Excellent Listening skills.
- Excellent communication skills (verbal and written)
- Must be results driven.
- Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
- Strong systems and sales knowledge
go to method of application »
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Sales Agent (Field) to be based in West Rand, Gauteng. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will support the operations of the Mobile Department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- 6 Months to 1- year within sales, promotions, or marketing.
What You’ll Do for The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries.
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
- Drive mobile marketing campaigns to increase sales and sign up new online accounts.
- Must keep records of their sales activities and report their progress to management daily.
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs.
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Excellent Listening skills.
- Excellent communication skills (verbal and written)
- Must be results driven.
- Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
- Strong systems and sales knowledge
go to method of application »
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for 4X Sales Agent (Field) to be based in Johannesburg, Gauteng. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will support the operations of the Mobile Department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- 6 Months to 1- year within sales, promotions, or marketing.
What You’ll Do for The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries.
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
- Drive mobile marketing campaigns to increase sales and sign up new online accounts.
- Must keep records of their sales activities and report their progress to management daily.
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs.
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Excellent Listening skills.
- Excellent communication skills (verbal and written)
- Must be results driven.
- Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
- Strong systems and sales knowledge
go to method of application »
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Sales Agent (Field) to be based in Tembisa, Gauteng. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will support the operations of the Mobile Department, on projects directed at maximizing Company profits, increasing customer base through marketing campaigns.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- 6 Months to 1- year within sales, promotions, or marketing.
What You’ll Do for The Brand:
- Customer Service: Assist clients with opening accounts and all betting queries.
- Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
- Drive mobile marketing campaigns to increase sales and sign up new online accounts.
- Must keep records of their sales activities and report their progress to management daily.
- Promote the mobile brand.
- Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
- Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
- Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
- Keep work areas neat and tidy to promote a positive image to customers.
- Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
- Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
- Might be required to roam between branches and stores as per operational needs.
- Any other related duties that might be required within the business.
What You’ll Bring To The Team:
- Excellent Listening skills.
- Excellent communication skills (verbal and written)
- Must be results driven.
- Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
- Strong systems and sales knowledge
go to method of application »
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Team Leader (Mobile) to be based in West Rand, Gauteng. Do you think you have what it takes to be our newest Purple Star?
The purpose of this role is to support the operations of the Mobile Department, on projects directed at maximizing Company profits and increasing customer base through marketing campaigns.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- Minimum of 1-year sales/marketing/promotional
- A valid driver’s license.
- Have a minimum of 1-year driving experience.
- Willingness to do shift and weekend work.
A Bonus to Have:
What You Will Do for The Brand:
- Work closely with Area Managers to meet required targets.
- Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team.
- Facilitate daily promotional activities.
- Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally.
- Management of stock (daily report on stock levels and usage).
- Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign.
- Conduct market analysis/research to make suggestions for improvements within the mobile department.
- Recruitment and interviewing in coordination with Area Manager and HR department.
- The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
- Management of team members leave, absenteeism, and attendance.
- Identify potential of Top Up Voucher outlets. Visiting outlets where required.
- Organise continuous training to ensure sales agents understand the different betting types, betting process, products and TUV.
- Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels.
- Ensure that cash-ups are done following the cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management immediately.
- Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced.
- Submit Daily Reports.
- Any other related duties that might be required
What You Will Bring to The Team:
- Excellent communication and interpersonal skills.
- Exceptional Leadership skills.
- Impressive planning, organizational and time management
- Good knowledge of Marketing Management and Impressive presentation and facilitation
- Excellent knowledge of operating systems, Mobile TUV, Betting
- Demonstrates exceptional attention to detail.
- Strong People Management skills and problem-solving
- Good report writing skills (Verbal and written).
go to method of application »
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for x2 Reconciliation Clerks. Do you think you have what it takes to be our newest Purple Star?
The successful candidates will be responsible for ensuring validity of revenue, expense, deposits and withdrawals (ibranch and retail) and any other transactions and eliminate misappropriation of company assets and/or fraudulent financial reporting.
With Hollywoodbets You Will:
- Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
- Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
- Grow with our development plans and culture that allows you to further your career.
You Bring:
A Bonus To Have:
- Relevant diploma/degree majoring in accounting or auditing.
- Valid driver's license.
What You’ll Do For The Brand:
- Auditing Declarations from branches on the “End of Days”.
- TUV reconciliations.
- ATM reconciliations.
- Credit Card reconciliations.
- Ithuba reconciliations.
- Deposit reconciliations.
- Withdrawal reconciliations.
- Manual transactions reconciliations.
- Auditing receivables (credit card or other).
- Any other declarations/transaction retail or ibranch.
- Perform cash counts.
- Perform audits around paperwork and daily recons.
- Ensuring shortages, a transposed onto the recovery Masterfile’s an.
- Ensuring shortages are escalated and followed up with weekly.
- Collect and analyse data.
- Establish recommendations for the information collected.
- Perform research and development as required.
- Perform audits around paperwork and daily recons.
- Determine compliance with policy and procedures.
- Stock counts and fixed asset counts.
- Checking and reconciling of tickets at branch level.
- Reporting daily observations to relevant people.
- Assisting the branches and/or relevant department to clear queries.
- Reporting to management.
- Reconciliation of pastel accounts.
- Ad hoc tasks and requests.
What You’ll Bring To The Team:
- Good communication and Interpersonal skills.
- Impressive planning, organisational and time management skills.
- Good business acumen and high ethical work standards.
- Ability to multitask and show initiative at all times.
- Ability to work under pressure and still produce good quality results timeously.
- Excellent presentation and reporting skills.
go to method of application »
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Team Leader at our Vasco Branch. Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible for managing the Branch to achieve the business objectives in accordance with the Regional and Retail Operations strategy.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- 6 months within the Gaming or Betting industry.
A Bonus To Have:
- Relevant Diploma, Degree or NQF 4 Learnership.
- Valid driver’s license.
- 1-2 Years leadership experience.
What You Will Do For The Brand:
Branch growth
- To ensure achievement of targets within your areas in accordance with Branch budgets.
- Drive business results by creating an open dialog with your guests to educate them on all your Branch products.
- Ensure betting boards are updated timeously.
- Updating of memos, card changes, results and scratchings which occur throughout the day.
- Be knowledgeable on all game rules, odd and pay-outs.
- Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
- Taking customer bets where applicable (A requirement in express Branches).
- Visiting outlets as per call
Cash administration
- Cash management within the Branch according to defined processes and procedures and minimize risks, theft and fraud.
- Educate team members on all FICA Compliance.
- Ensure daily banking schedules are submitted to the Branch Manager and Senior Team Leader.
- Ensure adherence to credit card administration and EFT policies where applicable.
- Ensure team members are issued with correct floats at the end of their shift.
- Interim checks must be done within the course of the day with Team Leader on duty.
- Ensure to reconcile by end of shift to the balance, which is reflected on the LPM, Admin and HIS report.
- Recovery process must be managed in line with processes and procedures.
- The correct process must be followed with lost ticket claims.
- Ensure the ticket number is received from the Helpline when processing the claim.
- Record the guest’s details and ID number to validate payment after 90 days.
Branch reporting
- Ensure that daily newsflashes provide a high-level overview of the operations for the day.
- Manage Branch stock control to ensure that there is sufficient supply (although not over and under).
- Ensure that a stock taking is done weekly and account for stock shortages.
- Team Leaders must send an email notifying the Branch Manager, Senior Team Leader and Cash Management Department of the shortage.
Security management
- Be aware of your surroundings when opening and closing the Branch.
- Ensure all security factors are adhered to when banking is conducted.
- Be aware where all panic buttons are placed within your Branch.
- Ensure all camera’s inside and outside the Branch are all in working order.
- Manage all security aspects in the Branch.
- The cashing up process must be conducted with the Branch doors closed with security monitoring the areas.
Branch appearance
- Ensure that the Branch is always neat and tidy according to Hollywood standards.
- Ensure that that facilities are well maintained and in good working condition.
- Comply with all procedures to prevent losses to the organisation, advising your Branch/Senior Team Leader promptly of any problems and malfunction with the terminals, equipment and resources (e.g. TV display of results, Off-line).
Compliance
- Compliance and adherence to company's internal control policy.
- Ensure compliance with company, legislative and legal requirements.
- More specifically, ensure compliance with Gambling Board requirements.
- Compliance to the code of ethics and escalate fraudulent activities.
- Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
- Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
- Ensure all team members are dressed in their correct Hollywood uniform when on duty.
- Credit bets are not allowed to be taken by any team member.
- Team members on duty are not allowed to take personal bets within the Branch.
- Team members are not allowed to be behind the terminal counters when off duty.
- Team members on duty are not allowed to utilize the Limited pay-out machine.
Communication
- Ensure all operational communication within the Branch is circulated to all team members.
- Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
- Ensure that the correct lines of communication are followed at all times and that timeous feedback is provided to support office when information is requested.
People management
- Manage team member rosters and schedules and ensure the Branch is adequately staffed taking into account busy periods, events and operational requirements.
- Ensure staff attendance and behaviour is managed with the guidance from Branch Manager and Senior Team Leader.
- Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.
Guest service
- Ensure to provide good guest service by being friendly, helpful, polite, and courteous at all times.
- Pro-actively address guest complaints and ensure guest feedback is positive.
- Build strong relationships with regular guests.
- Create a guest centric culture within the Branch and drive the philosophy of “service with a smile” at all times.
Values
- Actively promote the Hollywood values.
- Live the values and lead as an example to the team.
- If the Branch has LPMs, responsible for management thereof.
- If the Branch has F&B facilities, RD facilities, support office teams and training facilities, ensure a close working relationship with these divisions.
- Work closely with the Branch Manager and Senior Team Leader and suggest areas of improvement to ensure that the Branch attracts and retains guests.
- Must be available 24/7 in case of emergencies.
What You Will Bring To The Team:
- Good communication and Interpersonal skills.
- Excellent planning, organisational and time management skills.
- Strong attention to detail and the ability to show initiative at all times.
- High ethical standards and must be reliable at all times.
- Impressive people management and reporting skills.
- Impressive planning, organizational and time management
- Good knowledge of Marketing Management and Impressive presentation and facilitation
- Excellent knowledge of operating systems, Mobile TUV, Betting
- Demonstrates exceptional attention to detail.
- Strong People Management skills and problem-solving
- Good report writing skills (Verbal and written).
go to method of application »
As a Project Consultant you will be responsible to Manage branch and building set up/improvement of branches both existing and new and ensuring that new branch set up, fitting and maintenance requirements are finalised within specified timeframes and aligned to the design and floor plans required, also considering the company branding standards. Liaise with relevant service providers/contractors and manage these projects from start to finish.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- Project Management experience,
- Office design experience,
- Building management experience.
- CAD Experience
A Bonus To Have:
- A relevant degree/diploma.
What You’ll Do For The Brand:
- Project manage branch design and layouts. Work closely with the design office regarding branch layout plans for implementation, considering customer and product requirements and needs to maximize the brand and profitability. Consider cost/profitability factors during this process.
- Work with the team to scope branch branding requirements, fittings requirements and new concepts for branches in terms of flow as well as look and feel. Ensure that the shop fitting is completed timeously.
- Management of building contractors (plumbing, electrical, air-conditioning, etc.) and close liaison with landlords.
- Ensuring that the building supplies/furniture/equipment is sourced and that the building is ready as per agreed timeframes. Ensure that fitting related stock is sourced timeously for new branches/building extensions – liaising with the buying department on technical equipment required such as furniture orders and stock balances.
- Branch closures to ensure branch is in required conditions upon exit in terms of requirements from landlords and removal of fittings where applicable.
- Assist in negotiations with landlords where required.
- Ensure that branch maintenance/signage/branding is as per company standards (all existing and new branches) – aesthetically. Have a keen eye for detail, considering the LSM customer group and product mix in the branch as well as the company required standards.
- Work closely with the maintenance manager regarding maintenance priorities and technical issues in branches.
- Maintain open and honest feedback in all communication, in the event of unsure as to what is required discuss with colleagues to avoid making costly or unnecessary errors.
- Produce technical and working drawings using CAD
- Read and understand typical construction drawings and plans.
What You’ll Bring To The Team:
- Demonstrate strong project management skills.
- Demonstrate strong cost management skills.
- Ensure quality outcome is achieved.
- Demonstrate the ability to design and implement work plans.
- Demonstrate the ability to pay attention to details.
- Ensure that you consistently deliver the required business results.
- Demonstrate the ability to manage time effectively.
Method of Application
Use the link(s) below to apply on company website.
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