Current Jobs at Absa Group Limited (Absa)

Job Summary

• Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Job Description

• Relationship Management: Establish and maintain professional relationships through networking with industry leaders, regulators and policy makers as well as business partners that are key in the development of new ventures
• Delivery Business Development: Champion and manage business bulk acquisition strategic plan in line with Absa Business unit strategy
• Market Intelligence: Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments
• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Operations & Compliance: Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and banking industry that may have an impact on the Business Advantage.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: November 5, 2025

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Job Summary

• To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist information technology security expertise.

Job Description

• The Senior Identity & Access Management (IAM) Manager is responsible for the strategy, implementation, and operation of the enterprise IAM program. This role leads the design and maintenance of systems that manage user identities and access rights, ensuring secure, compliant, and efficient access to enterprise resources.
• The successful candidate will collaborate across IT, Security, HR, and Business Units to implement and enhance IAM policies, tools, and practices.

Key Responsibilities:

IAM Strategy & Leadership

• Develop and lead the organization’s IAM roadmap and vision.
• Evaluate and select IAM tools, technologies, and vendors aligned with business and security goals.
• Serve as the SME (Subject Matter Expert) on IAM-related topics across the organization.

IAM Architecture & Design

• Design scalable and secure IAM solutions including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Privileged Access Management (PAM), and Identity Governance & Administration (IGA).
• Oversee the integration of IAM systems with enterprise applications and platforms (e.g., Azure AD, Okta, SailPoint, CyberArk, etc.)

Operations & Governance

• Lead the day-to-day operations of IAM systems and services.
• Define and enforce IAM policies, standards, and procedures.
• Ensure compliance with relevant regulatory and security standards (e.g., ISO 27001, NIST, SOX, GDPR).

Team & Stakeholder Management

• Lead a team of IAM engineers/analysts; provide mentorship, training, and performance management.
• Collaborate with HR, Compliance, IT, and business leaders on identity lifecycle processes (Joiner-Mover-Leaver).
• Manage vendor relationships and ensure SLAs are met.

Risk & Incident Management

• Perform risk assessments and audits related to identity and access controls.
• Respond to IAM-related security incidents and support investigations.
• Continuously monitor for and remediate IAM vulnerabilities or misconfigurations.

Experience Required:

• 5+ years of experience in Identity & Access Management or IT Security, including 2+ years in a leadership or senior technical role.
• Proven experience with IAM technologies and standards: SAML, OAuth, OpenID Connect, LDAP, SCIM, RBAC/ABAC.
• Hands-on experience with at least one enterprise IAM platform (e.g., Okta, Azure AD, SailPoint, ForgeRock, Ping Identity, CyberArk).
• Deep understanding of access control models, identity lifecycle, authentication/authorization mechanisms.

Preferred Qualifications:

• Relevant Degree in IT, Risk, BSc etc would be preferable

Relevant certifications such as:

• CISSP, CISM, Certified Identity and Access Manager (CIAM), Microsoft Identity and Access Administrator (SC-300).
• Experience in cloud IAM across AWS, Azure, or GCP.
• Familiarity with DevSecOps practices and CI/CD pipelines.
• Experience in regulated industries (e.g., financial services, healthcare, government).

Key Competencies:

• Strong leadership and stakeholder management skills.
• Excellent analytical and problem-solving abilities.
• Ability to communicate technical concepts to non-technical audiences.
• Project management and organizational skills.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

End Date: October 30, 2025

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Job Summary

• Empowering Africa’s tomorrow, together…one story at a time.
• With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
• A senior leadership role with complexities of a sophisticated, high volume, high risk and high pace within the Fraud Solutions/contact center environment that is managed on a 24/7 shift cycle basis. 
• Coupled to this, is a requirement for the balance of fraud risk management and customer experience to develop tactical strategy and delivery plans, formulate associated practices and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives.
• Outbound environment focusing on fraud loss mitigation, customer empathy and experience driven through expert fraud team and advanced technology.
• Role requires extensive senior leadership experience with incumbent having led other leaders to allow navigating complex challenges, providing thought leadership in the business and ability to engage unions on matters of disputes as raised by colleagues working in the environment.
• The incumbent must have experience in working in a matrix reporting system with ability to lead support individuals through a matrix reporting line

Job Description

• Support and co-create the Fraud Solutions Strategy for purpose of assisting Fraud Solutions to meet its ambition of Global leadership in providing superior fraud solutions and to ensure connectedness and success of the overall fraud value chain.
• Understand the overall fraud environment, its dynamics, trends, modus operandi and investigation strategies to enable achievement of business objectives.
• Formulate and drive delivery of the Function’s Strategy to ensure that the environment is future fit and achieves a best-in-class operation, based on trends and Leading practice.
• Identify and implement opportunities to build and optimise the capability to deliver on business objectives and mandates. This includes improvement of customer experience, colleague experience and cost to serve without compromising on mitigating Fraud losses.
• Partner with Fraud strategy to develop and implement comprehensive fraud detection
• strategies and rules that balance fraud loss, cost of execution, and customer experience
• Proactive leadership and oversight on continuous improvement of fraud detection and decision rules, investigation and de-risking processes and methods as well as tools and systems, driving recommendations for enhancements to Fraud Strategy and other relevant stakeholders to improve effectiveness and efficiency.
• Support the development and operationalization of communication and customer contact strategies for each product/ portfolio serviced to engage customers for evidence collection and fraud education.
• Review identified gaps in strategies, processes, and systems and take action to mitigate emerging fraud risks.
• Review business drivers, customer experience pain points and service challenges and support the implementation of remedial programs as agreed with business and Fraud Strategy to close the gaps.
• Develop and manage budgets and drive cost efficiencies to optimise both operational efficiency and financial performance for the area.
• Create and maintain a positive work climate and culture to energise employees, give meaning to work, and maximise employee engagement in support of creating Fraud Solutions as a Business unit of choice.
• Influence the development and enablement of Fraud Solutions culture and demonstrate and live the desired values and behaviours.
• Lead, motivate, inspire and develop teams to ensure that they have clarity of direction, are set up to succeed and enabled to deliver high performance.
• Take overall responsibility to co-ordinate and provide leadership for members in the area to achieve business performance and objectives.
• Sustain long-term business continuity by ensuring that business risks are identified, and effort is directed to designing and governing controls to mitigate risks.
• Ensure all required risk controls are recorded, monitored and effectively mitigated to deliver full management assurance and audit compliance.
• Proactively partner with Business Assurance and resolve areas identified in the review of Business Assurance, Targeted Management Control Assessment and audit issue/findings logs and direct adequate attention to closure within the agreed timelines.
• Ensure completion of the required compliance attestations and ensure adequacy of control attestations.
• Review and approve Control Risk Self Assessments (RCSA's) prepared for the function.
• Oversee all Risk and Loss events (ERMF & ORMS) because of error or fraud highlighted in the environment. Ensure that the issues are thoroughly investigated and closed or escalated as per policy.
• Take the lead on creating an operating environment that has a positive risk culture.
• Manage internal stakeholder engagements across Absa including but not limited to
• Forensics, Financial Crime, Chief Security Office and Product on Fraud case Investigations and outcomes.
• Manage internal and external stakeholder engagements (e.g., Fraud Solutions areas, products and segments, Financial Crime, Forensics) to provide assurance on the soundness of reporting.
• Manages external stakeholder requirements (e.g., SAFPS, SABRIC, MNOs and Credit bureaus) based on case outcomes.
• Maintain a high level of professionalism in stakeholder interactions, including written and verbal communications, based on sound knowledge of processes and procedures, schemes and understanding of relevant regulatory requirements.

Education

• NQF 7 and above / bachelor's degree: Business, Commerce and Management Studies or related fields
• NQF 8 or above will be Advantageous Experience
• 8-10 years Financial Services or similar environment experience
• 3-5 years leadership/senior management experience
• Operations &/or Contact Centre Management Experience
• Experience working in a Fraud or Risk environment will be Advantageous

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and
• Management Studies (Required), Master's Degree: Business Management

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required), Master's Degree: Business Management

End Date: October 29, 2025

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Job Summary

• As a Senior Analyst within the team, the expectation will be to perform and review model validations in accordance with the model risk policy, take on a team/project lead role and be accountable for the delivery of work by junior members of the team.  Offer technical and professional guidance to ensure growth and development to junior team members.
• Within validation the incumbent will conduct validations on a diverse range of AGL models, produce validation reports, negotiate the findings & actions with internal and external stakeholders and influence the continuous improvement of model quality & use. These areas make use of a wide range of models (Regulatory Capital, Economic Capital, impairments, pricing, behavioural, application, stress-testing, valuation, derivatives, insurance risk, etc.) and cover products used across all of AGLs business units. 
• Within monitoring the incumbent will conduct model performance monitoring on a wide range of AGL models (Regulatory Capital, Impairments, Behavioural scorecards, Application scorecards and Credit decisioning) and cover products used across all of AGLs business units, produce monitoring reports and engage with internal and external stakeholders on the output thereof. Work closely with the validation teams, as the monitoring analyses constitute critical inputs into the periodic validation process.
• This role is ideal for a candidate that wants to develop multi-dimensional skillset, is looking for a role that provides great visibility within the firm and wants to be in a position that will promote big-picture strategic thinking.

Job Description

Accountability: Model validation/monitoring (75%)

• Execute validation/monitoring of models assigned to you by following each step in accordance to the IVU process. Specifically, ensure that all information required for the validation/monitoring is available on time, as received from Model Owner (MO) and/or Model Development (MD).
• Ensure submission and completion milestones have been communicated to relevant stakeholders for the models assigned to you.
• Complete assigned models on time according to the IVU planning schedule.
• Use agreed templates and tools.
• Validate/monitor models in accordance to internal and external requirements (e.g. as set out in the Group Model Risk Policy - GMRP and associated standards, Basel regulations, Prudential Authority - PA regulations long-forms, IFRS9, etc.).
• Strive for a computationally accurate analysis which does not require recalculation as part of management review.
• Strive to produce a quality report requiring minimum corrections as part of management review. Ensure the report is palatable for the intended audience.
• Clearly document model recommendations/findings and relevance thereof to model use and portfolio decision making. Agree resolution actions and resolution timelines with affected counterparties and document these in the report. Focus on significant findings and minimize the number of significant findings missed as part of the process.
• Ensure that all findings that are resolved are evidenced and that you have checked and recorded as such.
• Give input into the following processes: Annual PA Self-Assessment, Long Form Audits, etc.
• Deliver ad-hoc and management requests timeously and to the required standard of quality.

On occasion supervise/assist less experienced analysts (AVPs) to:

• ensure timeous and quality delivery of validation outputs.
• offer technical and professional guidance.

Accountability: Management of Stakeholder Relationships (15%)

• Develop a professional relationship with all stakeholders. These include, but are not limited to, model owners, model developers, and audit.
• Good communication of model findings to all stakeholders.
• Either address (where able and competent) or escalate material concerns or bottlenecks to line manager (or relevant stakeholder) as early as possible to enable actions to be taken pre-emptively.
• Constructively challenge models and related processes. Engage with the stakeholders to get their perspective.
• On an ongoing basis, interact with internal stakeholders (e.g. model developers, IVU colleagues, model owners, model implementation, business representatives, etc.) to ensure common understanding of findings and concepts.
• Guide internal counterparties through relevant regulatory, policies, standards, sites and governance requirements.

Accountability: Development of Technical and Product Knowledge (10%)

• Develop own technical knowledge, regulatory/policy knowledge and softer skills independently from scheduled team training.
• Exposure to diverse range of models across different business areas.
• Be involved with new developments and initiatives within the bank.
• Shares own knowledge on informal and formal basis; support team’s overall development.
• Identify and escalate any conceptual or big picture risks (incl. changes to the regulatory landscape) in respect of IVU and AGL.
• Strive to receive regular 360 feedback to facilitate sight of blind spots and develop oneself.
• Attend and actively participate in citizenship/training events.
• Ensure simple administrative issues are addressed adequately and within agreed timelines - such as performance review process, completion of assigned training etc.

Behaviourally, focus on the following:

• Be objective and factual in terms of one’s opinion/communications.
• Be open-minded in interactions. Be prepared to listen and be challenged.
• Be supportive and helpful.
• Be risk-focused.
• Understand stakeholders’ needs.

Education

• Postgraduate Degrees and Professional Qualifications: Actuarial Science (Required), Postgraduate Degrees and Professional Qualifications: Risk Management, Postgraduate Degrees and Professional Qualifications: Statistics (Required)

End Date: October 29, 2025 

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Job Summary

• We are seeking a highly skilled and intellectually curious developer (ideally Full Stack) to join our dynamic team. This role requires a strong foundation in backend development, cloud services, and data processing technologies.
• The ideal candidate is a conceptual thinker who thrives in solving complex problems and building scalable solutions.

Job Description

Key Responsibilities

• Design, develop, and maintain scalable backend systems using Scala, Spark, and Python
• Build and optimize data pipelines and processing workflows
• Integrate and manage AWS backend services (e.g., Lambda, S3, DynamoDB, ECR + ECS, etc.)
• Collaborate with front-end developers and other stakeholders to deliver full-stack solutions
• Participate in architectural discussions and contribute to technical decision-making
• Write clean, maintainable, and well-documented code
• Troubleshoot and debug applications across the stack
• Stay current with emerging technologies and industry trends
• Required Skills & Qualifications
• Proficiency in Scala, Spark, or/and Python
• Strong experience with AWS backend services
• Solid understanding of backend development principles and best practices
• Experience with RESTful APIs, microservices, and serverless architectures
• Ability to think conceptually and solve abstract problems
• Excellent communication and collaboration skills
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience)

Preferred Qualifications

• Experience with front-end technologies (e.g., React, Angular, Vue.js)
• Familiarity with CI/CD pipelines and DevOps practices
• Knowledge of containerization tools (e.g., Docker, Kubernetes)
• Familiarity with CI/CD pipelines and DevOps practices (e.g. Terraform)

Education

• Bachelor's Degree: Information Technology

End Date: October 31, 2025

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Job Summary

• Provide specialist advice and support for clients wishing to invest money offshore, including advice and operational support relating to exchange controls, international remittances, KYC, onboarding and long-term and short-term deposits in multiple international currencies.

Job Description

• Provide support for our Private Bank, Wealth and Family Office Banking segments. 
• Responsible for providing specialist support to Bankers and High Income, High Net Worth and Ultra High Net Worth clients.
• Provision of advice relating to the legal mechanisms by which South African residents may invest internationally.
• Advice and intermediary services relating to the various international Banking products and services available through the Group, including Absa Mauritius.
• Facilitating the onboarding of clients, both domestically and internationally, including oversight of application process and documentary requirements.
• Working in conjunction with Bankers to ensure client needs are met, including the handling of complaints and any other escalated issues relating to international products & services.
• Primary point of liaison with offshore banking team to ensure all onboarding and service-related matters are handled timeously and in accordance with agreed service level agreements. 
• Training and presentations to Banking teams to upskill them on international banking products.
• Participation in campaigns and spearheading initiatives to generate international Banking Leads and sales growth targets.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: October 29, 2025 

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Job Summary

• Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Job Description

• Relationship Management: Establish and maintain professional relationships through networking with industry leaders, regulators and policy makers as well as business partners that are key in the development of new ventures
• Delivery Business Development: Champion and manage business bulk acquisition strategic plan in line with Absa Business unit strategy
• Market Intelligence: Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments
• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Operations & Compliance: Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and banking industry that may have an impact on the Business Advantage.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: November 22, 2025 

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Job Summary

• Support end-to-end user experience design, including discovery, ideation, conception, detailed design, prototypes and validation across multiple products and areas.

Job Description

• Service Delivery: Deliver IT Digital design services as per agreed performance contract
• Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
• Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.  
• Identify and recommend new innovative ways of achieving quality results. 

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

End Date: October 29, 2025

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Job Summary

• The role will be responsible for building and operationalising machine learning and AI models, the Head: Data Science drives experimentation and innovation across telematics, risk modelling, and customer decisioning (including customer segmentation and client lifetime value).
• The role positions Absa Insurance at the forefront of digital insurance innovation and is explicitly distinct from Management Information and reporting functions. Master's level in Data Science, Statistics, Mathematics, Computer Science, Engineering.

Job Description

• The role will be responsible for building and operationalising machine learning and AI models, the Head: Data Science drives experimentation and innovation across telematics, risk modelling, and customer decisioning (including customer segmentation and client lifetime value).
• The role positions Absa Insurance at the forefront of digital insurance innovation and is explicitly distinct from Management Information and reporting functions.

Telematics

• Build driver behaviour models that predict risk and reward safe driving.
• Use connected-device data (e.g., vehicle sensors, IoT geysers) to enable proactive risk management.
• Translate raw telematics data into underwriting insights and customer value propositions.

Risk Modelling

• Predictive Underwriting: Apply AI/ML to assess claim probability upfront (telematics, geospatial risk, external data) to sharpen risk selection.
• Portfolio Stress Signals: Monitor book performance with models for lapse/NTU risk, persistency, and concentration exposures, providing early warning to complement actuarial reserving.

Customer Decisioning

• Develop models for customer segmentation, targeting, and personalised offers.
• Predict client lifetime value (CLV) to optimise acquisition and retention investments.
• Support decision engines for next-best action, pricing, and cross-sell in digital channels.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required), Master's Degree: Data Science (Required), Masters Degrees (coursework and research): Computer and Information Science (Required), Masters Degrees (coursework and research): Mathematics (Required), Masters Degrees (coursework and research): Statistics (Required)

End Date: October 29, 2025

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Job Summary

• Work as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realised.
• And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes

Job Description

Analysis (including Business Case)

• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building & testing)
• Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)

Solution Design (within DevOps Context)

• Translate business requirements into detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration .
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
• Understand & leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release & DevOps / project planning implications of the requirements development & roadmap (what should happen when)
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
• Facilitate resolution during development & testing phases for any change requirements

Solution Delivery & Testing (manual)

• Define the manual testing strategy & test cases for various solutions (where it makes sense to do so)
• Define & validate quality & testing parameters (+/-) & plans for the solution (socialize & translate these to automation testing teams)
• Develop manual testing frameworks and patterns for the solution
• Lead the manual testing process for various solutions (e.g. execute test cases, analyse results)
• Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing

People

• Provide coaching & mentoring across the DevOps team as well as to developing analysts across the estate
• Conduct peer reviews & problem solving within and across the broader team

Education

• Bachelor's Degree: Information Technology

End Date: October 31, 2025

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Job Summary

• Are you a seasoned DCM Investment Banker with a passion for emerging markets and private credit?
• We’re seeking a dynamic professional to lead origination, structuring, and execution of both listed and unlisted secured note placements under established note programmes.
• Suited to an individual with a minimum 7 years’ experience in DCM Investment Banking and a proven track record in Africa’s emerging markets.
• Deep understanding of private credit and fixed income investor appetite.

End Date: October 29, 2025

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Job Summary

• Enterprise Leadership of the Credit function relating to a specific credit segment, product or sector. Accountable for managing the strategic direction and delivery of the credit requirements for the identified portfolio (including sub-portfolios, if applicable), such that the banks competitive position is protected and enhanced whilst maintaining and protecting the quality of the underlying asset book.

Job Description

Accountabilities:

• Ensure a fit for purpose credit strategy and framework for the underlying sector, segment or product in Relationship Banking that is relevant to the needs of customers and revenue generation requirements and targeted cost to serve.
• Accountable for the credit strategies across the product life cycle: acquisition, authorizations, portfolio credit limit management, re-issues, high risk exposure management, collections and recoveries.
• Analyze, interpret and produce detailed reports that explain trends, discrepancies and inconsistencies.
• Develop, align and implement a tactical strategy and associated policies and guidelines within multiple practices.
• Develop a plan for multiple practice changes and specify the priorities of delivery plans and resources needed that puts a premium on simplicity, agility, innovation and incorporates the understanding of customer needs.
• Anticipate tactical strategy and practice issues for multiple practices and proactively develop solutions to enhance the quality of problem resolution.
• Contribute to the review and design of the business architectures (people, systems, processes, products, market segments and geography) to maintain competitive advantage, reduce cost and improve profitability.
• Conduct appropriate research and act as the strategic advisor and subject matter expert in respect of Credit requirements for allocated portfolio.
• Represent Relationship Banking, participate and contribute to industry and Bank wide forums and governance structures as required or directed.
• Interlock with key stakeholders in Relationship Banking and high value clients to obtain a commercial awareness of the local market and industry specifics leading to improved customer solutions.
• Develop, maintain and review the appropriate mandate and scale, suitable lending criteria and risk appetites for the allocated portfolio.
• Drive improved data quality and RWA’s as wells as Economic Capital and Risk Capital returns; and continuously improve efficiencies, control and automation.
• Review quality credit assessments and present bespoke/bankable solutions pertaining to high value clients and transactions for the allocated credit portfolio.
• Accountable for the management and reporting of the end-to-end credit process within allocated region, ensuring service delivery exceeds the expectations of stakeholders pertaining to turnaround times and client visits for the allocated credit portfolio.
• Interlock with Supporting Functions in Relationship Banking (COO, Governance and Distressed Debt and others as appropriate) to ensure the appropriate level of delivery to achieve the needs of customers and revenue generation requirements and target costs.
• Participate in the financial planning cycles (MTP, STP and Revised Annual Forecast (RAF) for the portfolio by providing a view on impairments, expected losses, economic capital and other elements.
• Direct responsibility for managing impairment and fraud costs and necessary remedial actions to deliver on annual STP. Actively manage costs, portfolio shape, quality and return resilience through the cycle.
• Support the development of credit tracking for tactical plans and credit scoreboards for the allocated portfolio and take corrective actions where required.

Client/Customer:

• Develop tactical strategies for the integration of service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service across multiple practices.
• Accountable for transforming and delivering the target customer experience in support of RB’s strategic aspirations through the appropriate credit frameworks, policy and processes.
• In partnership with the respective RB clusters, develop deep insights into customer needs, expectations and behaviors pertaining to the use of credit frameworks, policies and processes and align offerings that are innovative and competitive.

​​​​​​​Finance:

• Contribute to the setting of budgets, minimize expenditure and manage costs and assets effectively.
• Develop, implement and monitor a cycle of medium-term cost improvements.

​​​​​​​Learning & Growth:

• Create an engaging, enabling and productive work climate aligned to the employee value proposition.
• Develop and implement multi-practice change management initiatives.
• Builds and sustains a culture that aligns to RB’s aspirational colleague experience to deliver the target customer experience and financial performance.
• Implement corporate governance and compliance policies in multiple practice areas in order to identify and manage risk liabilities.
• Accountable for ensuring an optimal and compliant control environment within the allocated Portfolio that appropriately balances risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of Revenue.
• Implement agreed performance controls to proactively measure achievement against strategic targets and address changes or non-performance.
• Ensure that the credit function for the allocated Portfolio possess the required capabilities (infrastructure, people, process and culture) to comply with relevant regulations governing selling and to enable the delivery of RB’s strategic goals.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 31, 2025

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Job Summary

• Apply platform engineering expertise, critical thinking, design thinking and problem solving skills in an agile team environment to produce well-organised, optimised and documented source code that successfully delivers platform features & components of the service & solves complex technical problems with high quality solutions.

Job Description

Key Responsibilities:

• Design, deploy and manage Kubernetes clusters on-premises and in AWS cloud using industry best practices.
• Develop and maintain infrastructure as code to automate deployment, scaling, and management of Kubernetes clusters.
• Collaborate with software development teams to ensure seamless integration of Kubernetes platform with their applications.
• Continuously monitor and improve the performance, reliability, and security of the Kubernetes platform.
• Provide technical guidance and support to other members of the team and stakeholders in the areas of Kubernetes architecture, deployment and management.
• Troubleshoot and resolve any issues related to the Kubernetes platform.
• Stay up-to-date with industry trends and advancements in Kubernetes technology to ensure the platform is optimized for performance, cost-effectiveness and security.

Requirements:

• Bachelors degree in Computer science or Informatics would be preferable but Candidates with suitable and relevant experience will be acknowledged.
• At least 3 years of experience in designing, deploying and managing Kubernetes clusters.
• Strong understanding of Kubernetes architecture, deployment, and management.
• Experience in infrastructure as code (IaC) tools such as Terraform or Crossplane.
• Familiarity with AWS services and best practices for Kubernetes deployment in AWS.
• Understanding of corporate policy and constraints
• Knowledge of networking concepts and security best practices in Kubernetes.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Solid documentation skills
• Git tool best practices

Ideal Certifications:

• Certified Kubernetes Administrator (CKA) or Certified Kubernetes Application Developer (CKAD).
• Hashicorp Terraform associate
• Prometheus Certified Associate (PCA)
• AWS certified cloud practitioner or AWS Associate level certifications.

Ideal experience:

• Monitoring and logging tools such as Prometheus, Grafana, and ELK stack.
• Helm, Kustomize, Argo CD, Flux or related deployment tools.
• Repository and CI/CD platforms (like Azure DevOps and Github)
• What would make you a good fit?
• Disposition to rotational afterhours standby support
• Deliver on feature driven work outside of support rotation
• Want to expand your Kubernetes knowledge?
• Want experience with DevOps tooling?
• Have a light-hearted sense of humour?
• Enjoy learning new technologies?
• Can deal with the large cognitive load that platform engineering presents?
• Employing critical thinking and problem-solving skills?
• Have a positive can-do attitude with matching enthusiasm?
• Have excellent written and verbal communication skills.
• Can work within a team and communicate effectively.

What you can look forward to:

• Hybrid work, (anywhere in South Africa, based in JHB or CPT is a benefit though)
• Flexible working hours
• Free access to Enterprise grade training and certification (AWS, ACloudGuru, Udemy, o’Reilly)

Education

• National Certificate: Information Technology

End Date: October 30, 2025

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Job Summary

• The Senior Model data and implementation analyst is responsible to lead, influence, manage and improve the in the end-to-end life cycle of modelling data and implementation processes through interaction with internal and external stakeholders. A key objective of the role is to develop and mentor technical abilities within Model Implementation to ensure compliance to regulatory requirements as well as other internal policies and governance practices.
• Furthermore, the role’s purpose is performing, designing and testing tasks, while also be closely involved in the analyses, construction, enhancement and documentation of modelling data and implementation processes.
• During the implementation phase, the role will be tasked to facilitate correct model use embedment within credit.

Job Description

Key Accountabilities

Accountability: Modelling data and implementation processes/solutions (45%)

• Investigate best practice and industry trends applicable to the specific Model data and Implementation area
• Research and adhere to model implementation standards as well as other relevant policies and standards.
• Manage certain, predefined tasks to give effect to the controls within the modelling data and implementation environment.
• Manage and perform investigative and analyses tasks identifying modelling data in the warehouse and authoritative sources.
• Design, manage and perform modelling data preparation processes.
• Investigate and influence different methods and approaches to use during modelling data preparation.
• Analyse model build documentation and other modelling artefacts to understand, investigate, analyse and challenge modelling data requirements.
• Assist model owners and credit model stakeholders to use the models correctly by providing model use guidance and training.
• Escalate delays to line manager and/or relevant stakeholders.
• Present findings, designs documentation and other modelling data implementation documentation to both internal and external stakeholders.
• Facilitate model embedment into credit operational processes ensuring correct model usage.
• Review & understand credit policies and model usage.
• Communicate clearly with other support teams to ensure timely delivery of projects
• Conduct modelling data testing and data quality assessment within the modelling context to provide assurance that the modelling data is fit for purpose.
• Create model implementation and control documentation (specifically implementation sign-off document and post implementation review document)
• Develop and test model implementation code and artefacts.
• Manage time across multiple initiatives.

Accountability: Stakeholder management (30%):

• Clearly communicate progress, results of investigations and other tasks to line manager and/or initiative lead.
• Escalate delays to line manager and/or initiative lead.
• Present findings, designs documentation and other modelling data implementation documentation to line manager and/or internal stakeholders.

​​​​​​​Accountability: Governance and Adherence (10%)

• Ensure model compliance with Absa Group Policies and Standards by staying updated with changes and ensuring that new model developments always adhere to the Policies and Standards.
• Notify management in case any non-adherence to Policies and Standards are identified. Participate in discussions aimed to resolve these gaps.

​​​​​​​Accountability: People Management (15%)

• Contribute to the development of a high-performance culture within the team, while maintaining integrity.
• Lead by example, driving excellence.
• Participate in planning, resource allocation, training, and team-building functions.

Role/Person Specification

​​​​​​​Education and Experience Required

• Minimum B-degree in Quantitative Modelling and/or Computer Science (NQF level no. 7) preferred
• Minimum 3-4 years’ experience preferred
• Practical data / programming courses.

​​​​​​​Knowledge & Skills:

• Knowledge of Data warehousing, Data bases and data structures
• Knowledge of Retail lending, including principles of risk management.
• Quantitative and analytical thinking
• Knowledge of modelling and statistics
• Advanced data analysis and problem-solving skills.
• Knowledge of data manipulation.

​​​​​​​Competencies:

• Deciding and initiating action.
• Learning and researching.
• Entrepreneurial and commercial thinking.
• Relating and networking.
• Adapting and responding to change.
• Persuading and influencing.
• Creating and innovating.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 29, 2025 

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Job Summary

• To provide strategic direction, day-to-day management and coordination of education, entrepreneurship and youth employability initiatives, focusing on preparing young people with the education, skills and experience needed to access earning opportunities.

Job Description

Leadership and Strategy:

• Provide strategic leadership to ensure the implementation of the education, entrepreneurship and youth employability strategy.
• Understand local, continental and global trends and patterns on youth education and training to enable access to earning opportunities.  
• Analysis of policy related to Education, Entrepreneurship and Employability, and implications for the Group.  
• Commission and manage purposeful and targeted research.
• Provide technical support and advice to Business, Functions and Clusters as required.
• Participate in relevant Leadership and Management forums to ensure effective organisational programme planning and coordination in support of the education and youth employability strategy.

Project Design and Management:

• Conceptualise and design projects. 
• Review funding proposals for grant making.
• Project coordination and day-to-day management.
• Compile and track project budgets.
• Contract management - onboard project partners and ensure their compliance with project milestones and monitoring and evaluation requirements.
• Compile analytical project reports as per the agreed timelines.  
• Liaise with Finance, Legal, Risk to ensure compliance with regulatory requirements. 

Stakeholder Relations and Management: 

• Stakeholder identification and management, both internal (Business, Functions and Clusters across the Group) and external.
• Initiate and maintain relationships, partnerships and networks externally as appropriate.
• Establish relationships internally and develop a collaborative working relationship withing the ecosystem in respect of youth Education and Training.

Communication:

• Establish relationships internally and develop a collaborative working relationship withing the ecosystem in respect of youth Education and Training.

Qualifications:

• At least an NQF 7 or equivalent qualification in Education, Social Sciences, Commerce or related field.
• Undergraduate degree. A post-graduate degree would be an added advantage.

Skills:

• High order conceptual, analytical and problem-solving skills.
• Ability to design and manage medium to large and complex projects.
• Strong interpersonal skills.
• Understanding and application of basic research methodologies in respect to tracking and monitoring.     
• Ability to work individually with minimal support and in teams.
• Compilation and interpretation of project budgets.
• Excellent writing and presentation skills.
• Self-driven, ability to anticipate and work under pressure.   

Knowledge and Experience:

• At least 6 years of experience in Education, Social Investing, Development Sector or similar environment in Banking, Financial Services including Corporate Affairs or Public Sectors.

Education

• Bachelor`s Degrees and Advanced Diplomas: Marketing (Required)

End Date: November 6, 2025 

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Job Summary

• To provide holistic financial planning solutions telephonically for clients through regular reviewing the client’s portfolio in order to build a sustainable Virtual advisory practice.

Job Description

• Establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, Product providers, Virtual Advisers and Virtual Agents). Telephonically meet sales and/or growth targets. Personal Development: Manage own broker practice.

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):

• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Further Education and Training Certificate (FETC)

End Date: October 31, 2025 

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Job Summary

• To provide holistic financial planning solutions telephonically for clients through regular reviewing the client’s portfolio in order to build a sustainable Virtual advisory practice.

Job Description

• Establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, Product providers, Virtual Advisers and Virtual Agents). Telephonically meet sales and/or growth targets. Personal Development: Manage own broker practice.

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):

• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Further Education and Training Certificate (FETC)

End Date: October 31, 2025 

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Job Summary

• We’re looking for a mid-to-senior UI/UX Engineer to lead the design and development of internal data products. You’ll combine front-end engineering with UX design to deliver intuitive, accessible, and performant web applications using Angular and TypeScript.

Job Description

Key Responsibilities

• Design & Develop Front-Ends: Build responsive UIs using Angular and TypeScript for tools like Unify, Aqueduct, and Data Gateway.
• Prototype and UX Design: Create wireframes and interactive prototypes using Figma or Adobe XD, refining user flows based on feedback.
• Testing and Quality Assurance: Write unit tests (Jest) and end-to-end tests (Cypress/Playwright), debug issues, and participate in code reviews.
• Performance & Accessibility: Optimize UI performance (Core Web Vitals), implement WCAG-compliant components, and ensure usability across devices.
• Collaborative Agile Development: Work in cross-functional squads, participate in Agile ceremonies, and use Git for version control.
• Contribute to Design Systems: Use and improve the cps-shared-ui library, document design guidelines, and promote consistency.
• User-Centric Problem Solving: Engage with users to gather feedback and propose UI/UX improvements.
• Mentorship & Team Development: Support junior members and share UI/UX best practices.
• Leadership in Agile & Design: Drive UI/UX initiatives aligned with squad goals.

Skills Technical

• TypeScript Proficiency: Strong experience with modern TypeScript and ES6+ features.
• Angular (v2+): Deep knowledge of Angular, including components, RxJS, CLI, and performance optimization.
• Unit Testing (Jest): Skilled in writing and maintaining test suites.
• End-to-End Testing: Experience with Cypress and/or Playwright.
• Git & Version Control: Proficient in collaborative workflows using Git.
• Data Engineering Domain (Advantageous): Familiarity with data pipelines and big data concepts.

UX & Design Tools

• Prototyping & Wireframing: Skilled in Figma or Adobe XD for mock-ups and prototypes.
• UX Best Practices: Strong understanding of navigation flows, information architecture, and design systems.
• User Research & Feedback (Nice to Have): Experience with usability testing and user interviews.

Performance & Accessibility

• Web Performance Optimization: Knowledge of lazy loading, bundling, caching, and tools like Chrome DevTools and Lighthouse.
• Accessibility (A11y): Familiar with WCAG 2.1, semantic HTML, ARIA roles, and screen reader testing.
• Cross-Browser/Cross-Device Compatibility: Ensures responsive design across browsers and devices.
• Monitoring & Analysis (Nice to Have): Experience with tools like Google Analytics or Application Insights.

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

End Date: October 30, 2025 

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Job Summary

• Are you passionate about product strategy and innovation? We’re seeking an experienced professional to manage and build out our Working Capital Product portfolio across Pan Africa.
• This pivotal role will oversee all allocated products, including sub-products and country-specific propositions while driving both tactical enhancements and long-term strategic product life cycles.

Job Description

Key Responsibilities:

• Managing the end-to-end product life cycle, from design to implementation and ongoing enhancements.
• Owning the P&L for all allocated products and sub-products, conducting commercial reviews throughout their life span.
• Conducting market analyses to identify product opportunities, gaps, and trends to strengthen our product offering.
• Building and maintaining strong relationships with stakeholders across Pan Africa business units, fostering mutual understanding and shared commitment to our values.
• Preparing and presenting business cases to support strategic investment initiatives for product capability development.
• Managing, monitoring, and driving product profitability and cost efficiency.
• Building a product improvement & innovation roadmap for prioritisation and an initial view of the underlying commercial value and potential.
• Ensuring that all members of the product value chain understand processes, control requirements and risk management frameworks that have been designed for the area.
• If you thrive in a fast-paced, collaborative environment and are ready to make an impact on we’d like to hear from you! Join our innovative team and shape the future of working capital solutions across the continent.
• Send in your application if you have the above experience and also meet the below criteria;
• A B Degree
• Over 7 years Working Capital product experience/ and or Corporate and Investment banking knowledge

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 30, 2025

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Job Summary

• To plan, execute and manage audit assignments in accordance with the country and Group Audit plan and relevant policies, procedures and quality standards.
• The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.

Job Description

• Internal Audit Manager for Retail Credit Risk, you will serve as a Technical Subject Matter Expert (SME) and senior leader within the Internal Audit function driving complex audit engagements, provide credible challenge to senior business and risk stakeholders, and influence strategic decisions relating to retail credit risk across the organisation.
• You will lead end-to-end internal audit delivery, taking full accountability for scoping, planning, execution, and reporting. This includes oversight of audit testing, review of audit documentation, and presenting high-quality findings to senior and executive management. You will also play a key role in enhancing audit methodology and elevating the technical capabilities of the audit team, especially in line with evolving retail credit risk regulations and industry practices.
• This role demands expert knowledge of retail credit risk management frameworks, regulatory expectations, and associated risk modelling, alongside excellent leadership, communication, and stakeholder management skills.

Key Areas of Audit Assurance:

Retail Credit Risk Management Functions:

• Evaluate the design and effectiveness of end-to-end credit risk processes across secured and unsecured portfolios.
• Provide assurance over credit policy, origination, decisioning, pricing, risk appetite alignment, account management, collections, and forbearance/restructuring practices.
• Review credit risk modelling practices including scorecards, behavioural models, PD/LGD/EAD estimates, and impairment (IFRS 9).
• Assess retail portfolio segmentation, risk aggregation, early warning indicators, stress testing, and risk-adjusted performance measures.

Regulatory Compliance & Capital Framework:

• Review compliance with Basel III and other regulatory frameworks related to retail credit risk, including ICAAP, ILAAP, and Pillar 3 disclosures.
• Assess the bank’s internal processes for identifying, measuring, and managing its credit risk exposures and capital adequacy specific to the retail environment.

Leadership & Technical SME Responsibilities:

• Provide thought leadership and subject matter expertise across the internal audit function on all matters related to retail credit risk.
• Lead and develop high-performing audit teams, ensuring technical excellence, strong collaboration, and talent development.
• Actively contribute to the enhancement of audit methodology, quality standards, and risk-based planning processes.
• Build strong relationships with business unit leaders, Risk, Compliance, and external regulators, acting as a trusted advisor while maintaining independence and objectivity.

Education:

• Minimum of 5 years’ experience in internal audit, retail credit risk, credit policy, or credit analytics within a financial services environment.
• Proven technical expertise in retail credit products (secured and unsecured), and a deep understanding of associated credit risk management frameworks, policies, and regulatory expectations (e.g. Basel III, IFRS 9).
• Demonstrated experience in reviewing or building credit scoring models, risk segmentation approaches, and impairment calculations.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: November 3, 2025 

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Job Summary

• The Absa CIB Corporate Funds Management (CFM) team is responsible for managing corporate’s development funds which are distributed to small and medium (SME) businesses by way of loans or grants to help drive job creation through transformation initiatives.
• The CFM team is currently recruiting for an Operations Specialist to support the Operations Manager and the broader team in all aspects of funding from applications and credit assessments through to loan collections.
• The ideal candidate should have a minimum of 5 years' experience preferably in an operations environment and credit exposure. Knowledge of Business banking systems and processes is also a key requirement.

Job Description

• The role will mainly focus on the Execution function which includes managing the pool of loan applications, preparing credit motivations and submitting to the BB credit team. Engaging with our Corporate clients and SME beneficiaries to manage the loan application process, ensuring our team meets SLA timeframes.
• The role will also include portfolio management for a number for key corporate clients. This covers monitoring the active loans, proactive arrears management and regular engagements with front line, credit, corporates and SMEs.
• The ideal candidate must have a recognized financial qualification with a minimum of 5 years Finance experience. Be confident to engage with CIB clients at various levels of seniority and chair internal and external meetings.
• Excellent Excel and interpersonal skills are a must as well as a positive, flexible attitude. An understanding of the SME market, the BBBEE scorecard and ESG framework would be advantageous.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 31, 2025

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Job Summary

• This role is accountable for the execution and operationalisation of the approved Absa Group Pensions and Employee Benefits strategy, policy and related practices and services.
• This includes tactical design and delivery plans, formulation of associated practice/s and ensuring operational implementation and adoption.
• The role will also support the effective implementation of technological solutions to enhance/improve employee engagement with their pension and benefit arrangements and strengthen management of these arrangements.

Job Description

Strategic Development and Partnering:

• Specialist advice to the Group’s various operating entities on pensions and employee benefits.
• Lead and/or oversee specific approved pension and benefits projects across the various parts of the Absa landscape as required.
• Ensure effective pension and benefits governance.
• Support local (entity-level) pension and benefit arrangements by providing technical/specialist assistance to local Human Capital teams in specific African and International Operations locations.
• Technical Research and delivery of pensions and employee benefits policy: 
• Remain abreast of international, African and local International Office pension and benefits developments and trends (including legislative and regulatory change) and review these for the impact for implementation.
• Support Group Reward initiatives that impact on Absa’s pensions and benefits e.g. organisation restructuring, employee benefit improvements.
• Support the delivery of Absa pension and benefits projects e.g. mergers, acquisitions and disposals, plan design changes, operational change.
• Contribute to Absa’s pension communications across the enterprise to ensure that the content is appropriate.
• Respond to complex pension and benefits cases.
• Application of employee pensions and employee benefits policy and delivery: 
• Be a subject matter expert/technical point of reference for business units, providing technical support/advice to assist their commercial and human capital objectives and pension & benefits education strategy.
• Support due diligence and implementation planning for acquisitions, disposals, out-sourcing, etc. that assists the Group’s commercial negotiations.
• Support and operationalise the management of the relationship with the various Trustee and other internal governance bodies across the Absa pensions and benefits landscape.
• Support the optimisation of the working relationship with third party providers to ensure efficiency and ‘best in class’ practice.
• Enhance pension and benefits education/upskilling.

Business Management:

• Agree and manage service offerings and SLAs with internal customers (agree annually and measure on a monthly basis).

Risk and Compliance: 

• Ensure that processes, control requirements and risk management frameworks that have been reviewed and implemented for the area are understood by all members of the team.
• For audit findings that have an impact on the Centre of Expertise, work with the Head of Pensions and Benefits to close out findings and implement required actions.     
• During scheduled audits and management assurance reviews, ensure that all information required by the auditors are provided timeously.
• Support the management of all risk and compliance matters relating to pension and benefits issues, both internally and externally.

Education and Experience Required:

• Minimum of 5 years+ direct international employee benefits advisory, management and implementation experience (ideally in more than one industry/environment, but preferably including financial services).  This could be either as an internal pensions and benefits specialist, or as a pensions and benefits consultant advising external clients.  The incumbent is able to operate as an independent contributor.
• Experience of leading/participating in cross-border projects in delivering pensions and employee benefits solutions.
• Experience of working within a large corporate or within a reputable pensions/employee benefits consulting/advisory firm preferred.
• Degree in commerce, management or finance on NQF 7 equivalent.
• Professional Body Registration (e.g. Actuarial Society, Institute of Chartered Accountants) is not required, but will be an advantage.

Knowledge & Skills: 

• Stakeholder Management – business-level executive committees, Human Capital Leads, cross functional teams.
• Cross-functional delivery.
• Strong understanding of Employee Benefits/Pension Funds practices (including technical requirements), legislation, regulation and governance.
• External liaison – Employee Benefits/Pension Funds (regulators, governance structures, third-party suppliers) in all Absa locations.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 31, 2025

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Job Summary

• CIB IBD TM is currently looking for an experience Transaction Manager to represent the Absa Bank as Lender post deal implementation and to be responsible for the cradle to grave management of life cycle events within a portfolio of structured & vanilla Debt /Equity transactions.

Job Description

• Responsibility for managing a discrete portfolio of clients in debt finance transactions. The key responsibilities are as follows:
• Execute consents, amendment and waiver requests
• Transaction Manager to ensure that a solid understanding of loan agreements and deal structure is adopted and maintained
• Ensure client requests are clearly understood and impact thereto as part of request assessment
• Provide thorough summaries and motivations to credit when seeking credit approvals
• Proactive engagement with credit, legal, product and coverage teams in resolving clients requests
• Ensure that the required internal credit, product and legal approvals are received prior to communicating the banks approval to external clients and or Agent banks
• Effective communication to Agent banks and Clients on requests
• Alert internal teams on a need to know basis where these approvals may impact them e.g. Debt MO & Trading team where facility has been extended or re-priced. Critical to understand public vs private teams so that we know what information can be shared between teams.
• A point of reference for Loans Middle Office, Credit, Legal, IBD FO, Coverage, Portfolio and Agent Banks and Borrower including the production of required management information 
• Assist internal teams with adhoc requests pertaining to portfolio
• Assist in producing management reports for the Transaction Management portfolio
• Attendance of client site visits and lender meetings for the respective portfolio
• Accompany coverage and product bankers on external and internal client meetings and site visits
• Produce summary notes of meetings for internal team purposes
• Be an active participant in these meetings and proactively contribute to resolutions of issues hereto
• Ensuring clients adhere to their information and financial undertakings pursuant to the finance documents including a review of the information undertakings
• Ensure that the transaction mangers deal portfolio is reviewed for accuracy & completeness for all information and reporting obligations that should be captured on FLOW System or a similar IT tool for the business.
• Timeous requesting of information undertakings from clients and or Agent banks on syndicated deals and keeping Credit and Export Credit Agency appraised of status.
• Baring financial undertakings, all other information undertakings e.g. Lenders technical advisor & operator reports must be thoroughly reviewed and issues escalated to product or credit teams accordingly.
• Ongoing notifications to the trader / debt MO pertaining to margin ratchets
• Utilise the FLOW system to diarise margin ratchets.
• Google alerts to be created for deals where credit rating related pricing ratchets apply.
• Upon review of compliance certificate or rating alert, Transaction Manager to advise Trader of margin increase to the extent applicable.
• Proactive engagement with Trader to ensure there is a clear communication and understanding so that client loan requests are executed effectively.

Risk Management

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards Understand and manage risks and risk events (incidents) relevant to the role.

Communication 

• Proactive engagement with internal stakeholders pertaining to client’s requests or information received.
• Professional communication at all times with external clients.
• Technical Knowledge
• Personal & Interpersonal skills
• Commercial Effectiveness
• Management & Leadership
• Business skills
• Control Environment

Knowledge and Skills

• Because the nature of the environment is structured, every transaction is unique and an understanding of every deal is required.
• Legal agreements of the transactions and related transaction documentation.
• Understanding of financial markets and general business acumen
• Is adaptable to different environments, people and personalities.
• Computer literacy
• Planning and organizing
• A strong communicator that has the ability to influence stakeholders
• A good understanding of current economic environment including topical financial or credit matters
• A team player that contributes to increased efficiency within the business

Education

• Post graduate degree in Finance

Experience

• A solid understanding of Investment Banking debt products.
• 3 years of experience within Investment Banking preferably within structured debt products e.g. Asset Base Finance, Mezzanine debt etc
• A solid understanding of credit and loan documents is preferred.
• Previous transaction management experience specifically pertaining to executing waivers & amendments to debt transactions.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: October 31, 2025

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Job Summary

• Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• Business Performance: Support the Provincial Manager in the definition and execution on the strategy for sustainable growth in the overall Client Acquisition portfolio within the Province.
• These include creating an efficient operating environment, diversified business (revenue and assets) and a fully funded division.
• Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities
• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: October 31, 2025 

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Job Summary

• The Finance Business Partner is responsible for acting as the intermediary between business/operations and Finance.
• The Finance Business Partner is also responsible for leading financial planning activities (RAF/MTP/Outlooks), as well as maintaining the Finance Management Information (MI) to report on the financial and business performance of the BU.
• Specific Role Purpose: Role will be focused on building financial models using historical data; product related information based on various industry & internal inputs in support of business cases, strategic initiatives, potential new products and partnerships.
• The incumbent will be required to perform financial reconciliations’, analysis, and reporting in an accurate, complete and timely manner; and continuously seeks to improve operations by scaling automated financial processes to doing deep dives and trend analyses, to crafting financial solutions aligned to all appropriate controls, business financial health and growth objectives.
• The Finance Business Partner equips finance and business leadership with sound financial information to support decision making at all levels.
• The Finance Business Partner of the business enables achieving the operational objectives of the business by building an agile finance enablement to transform, to bring stewardship, financial integrity & insights to the current state of the business & its future possibilities to deliver on the new operating model and to achieve the business objectives set by Absa.
• The Finance Business Partner co-creates Finance capabilities required to lead to exponential growth and business effectiveness.
• The incumbent will also oversee treasury activities and maintain the approved funding structure of the business.

Job Description

Commercial Finance Execution Accountabilities:

• Serve as a subject matter expert on financial data integrity, accounting processes, reconciliations’, analysis and reporting for end-to-end Financial Management in business area.
• Develop and sustain knowledge and experience on the end to end processes, including relevant systems within scope of work.
• Responsible for continuous operational excellence and real-time responsiveness of finance to enable business to achieve growth and profitability objectives.
• Prepare for all planning cycles in advance and ensure adequate engagement with the relevant finance and business teams.
• Focus on information-driven performance improvement and formulate data into easy access standardized views.
• Ensure that the CFO and senior managers are appraised of key financial issues that need to be raised with executive leadership to enable integrity and timely management the BU.
• Create unprecedented, seamless customer experiences via finance BU enablement.
• Embrace our distinctive brand aspiration and infuse in business.
• Identify and innovate operating practices to optimize the function. Embrace digital solutions.
• Drive continuous process efficiency, financial rigor and controls. 
• Adopt what’s ‘best for absa’ approach in finance practices.
• Have a holistic eco-system view of business, that is, geography, customer, channel and product in developing information views of business.
• Book of work contribution: Build innovative finance business case financial information, insights and benefits tracking’s’ solutions to continuously inform management decisions.
• Transform and evolve Finance planning, tracking and control processes.
• Know BU financial ambitions and balance sheet aspirations of Enterprise Functions in performance reporting.
• Contribute to the effectiveness of the core finance processes for Enterprise Functions Finance (annual planning, forecasting, spend trajectory and reporting).
• Understand and integrate Treasury, Risk, and Finance data from a BU perspective, where appropriate.
• Influence the build of a leading global payments hub, where applicable.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.
• Be an active force for good in society through business execution.
• Contribute to BCM & cybersecurity processes relevant to the BU and finance execution.

Financial Reporting Accountabilities:

• Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles, methodologies, and underlying data are correctly applied.
• Generate innovative easy to comprehend progress reports for leaders on their strategic agenda, short-term and long-term plans and investments, operational success metrics, efficiencies, risks and mitigations.
• Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the reporting process.
• Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards.
• Act in line with the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
• Develop and implement control procedures as deficiencies or exceptions are identified which support the production of error-free reports. Assess and drive improvement of business accounting practices and policies.
• Take a commercial view on business and provide contextual insights into performance reports.
• Integrate advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
• Generate finance narratives and insights driving business; and build pioneering new propositions.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Deliver reporting reflecting deep commercial, holistic understanding, coherency, clarity, and contextualisation. Tell the story with passion and conviction.
• Provide thought-leadership, insight, influence and challenge on evolving stakeholder information requirements and reporting processes to deliver analytics.
• Align to processes around month-end, year-end and planning cycles across the Enterprise Functions
• Finance community and BU based on the requirements from Group. Prepare for all cycles in advance and ensure adequate engagement with the relevant finance and BU teams.
• Manage the production of regular, high quality, standardised financial and non-financial reporting and analytics to Business and Finance; and focus on effective collaborative stakeholder hand-offs in the production.

People Investment Accountabilities:

• Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
• Network with finance colleagues across ABSA and create awareness of challenges, opportunities and issues and encourage collaboration
• Focus on Finance skills evolution and remaining relevant.
• Embrace the value of finance partnership in Management Information, Advanced Analytics, business growth opportunities, and partnerships into the core of our business.
• Ensure deep personal understanding of income statement, balance sheet, margin returns, variance analysis, capital and liquidity requirements, revenues, assets, liabilities and capital, expenses, headcount analytics and other key ratios through relevant business engagement

Role / Person Specification:

• Minimum Post Graduate Degree (NQF level no.8+), CA (SA) or CIMA or MBA qualification preferred, but not essential
• 2+ years professional financial management experience (including articles if applicable)
• 1+ years Banking Experience desirable

Knowledge and skills:

• Experience in executing finance processes
• Experience in building financial models and an advanced Excel user
• Experience in financial planning and risk assessment
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Understanding of the financial services sector within a professional business environment
• Knowledge of building collaborative work environments
• Basic knowledge of SAP and Hyperion preferred

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

End Date: October 31, 2025

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Job Summary

• Lead the agile solution design, deployment & ongoing optimization & evolution of enterprise wide technology products and services (full stack engineering & ownership / control) in low complexity environments.

Job Description

• Product & Service Direction Setting, Solution Design & Performance Management
• Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
• Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
• Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
• Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
• Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
• Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
• Lead the detailed scoping, prioritisation & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
• Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
• Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
• Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)
• DevOps (with deep knowledge & understanding of context within which we develop architecturally & infrastructurally)
• Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
• Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
• Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
• Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
• Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
• Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
• Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
• Manage the maintenance & optimization of applications, products & services as a ‘way of doing things / culture’ within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
• Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.
• Delivery Management (where there is a specific product / service you manage)
• With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
• Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
• Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
• Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
• Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

People

• Set & Cascade Product & Service direction across squads
• Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
• Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
• Accountable for the right people in the right teams to deliver on our tech strategy (always!)
• Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services

Financial & Vendor Management, Risk & Governance

• Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
• Manage & Apply the organization risk & governance frameworks
• Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
• Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
• Manage all vendor selection processes & take full accountability for all related commercial impact
• Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
• Deliver on time & on budget (always)

Education

• Bachelor's Degree: Information Technology

End Date: October 31, 2025 

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Job Summary

• Design & deliver fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions.

Job Description

Architecture

• Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
• Work with the broader architecture tam to analyse customer requirements & current state business capabilities to support the specification / framing ‘of the business problems we are aiming to solve’ with each solution design or solution evolution
• Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
• Participate in design thinking processes to successfully deliver solution blueprints & associated roadmaps
• Create components of complex end to end solution blueprints / lower complexity solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
• Contribue to the design & implementation of detailed feasibilities & business cases
• Leverage a strong engineering background to make the right choices or contribute to the choices to be made in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, microservices and other modern software design practices
• Work with project / program management teams to design solution roadmaps through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
• Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints or components thereof
• Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
• Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
• Ensure a solid understanding of emerging & evolving architectural principles
• Contribute to the architecture body of knowledge
• Contribute to the design & evolution of architectural principles and preferences

People

• Participate in peer & dev team reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
• Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
• Work as a high performance contributor as part of agile delivery teams across the organization & continuously improve skills & knowledge in agile / other practices for successful delivery

Financial, Risk & Governance

• Proactively identify solution design & delivery risk & associated mitigating strategies throughout the development / initiative lifecycle
• Apply the organization risk & governance frameworks
• Ensure solution designs align to the organisations regulatory, compliance & governance frameworks
• Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
• Deliver on time & on budget (always)

Education

• Bachelor's Degree: Information Technology

End Date: October 31, 2025

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Job Summary

• The Senior Risk Governance and Reporting Manager will be responsible for driving and managing an effective risk advisory and management service to Transactional and Deposits (TnD).
• Through partnership with business, channels, Enterprise SME and group in proving a Risk and Control view, informed by adequate implementation, management, monitory and reporting of tactical and/or strategic plans to remediate known and emerging risks.
• This role supports speed of decision making through deriving meaning from synthesised data in proactively managing risk.

Job Description

• Risk Management: Providing Subject Matter Expertise to Risk types
• Stakeholder Management: Build and Maintain effective Relationships with relevant stakeholders  
• Risk Reporting: Identify, assess and Report key risks arising from significant events, investigations, audit and control issues
• People Management: Develop a high performing Team
• Risk and Control: Adherence to Policies, Procedures and Regulations

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: November 3, 2025

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Job Summary

• Provide strategic leadership in financial resource management by integrating profitability, earnings volatility, capital, liquidity, and balance sheet insights into decision-making frameworks.
• Shape the cluster’s return architecture by defining and managing hurdle rates, challenging pricing methodologies, and ensuring strategic alignment with bank-wide capital efficiency goals. 
• Drive optimization through oversight of profitability, pricing performance, and resource consumption, translating financial strategy into actionable targets. Act as a key advisor to senior stakeholders, ensuring that product-level decisions reflect strategic value, risk appetite, and sustainable return delivery.

Job Description

Strategic Analytics & Resource Optimisation

• Shape and grow earnings through client acquisition; pricing; capital and balance sheet strategies to support business growth and financial resilience.
• Assess and optimize capital allocation efficiency with cognisance of the Growth/Return/Volatility FRM framework.
• Evaluate resource allocation proposals and contribute to enterprise-level prioritisation aligned with return objectives.
• Use advanced analytics to identify client/revenue/lending portfolio tilts and strategic investment areas across customer segments.
• Translate financial insights and medium term strategies into actionable recommendations on resource deployment and performance improvement.
• Financial management and Business Partnering 
• Guide the setting and translation of performance targets to business units and products.
• Monitor return delivery and provide insights to optimise portfolio and pricing outcomes.
• Support robust governance across financial resource decisions, pricing practices, and performance monitoring.
• Ensure consistent application of frameworks that support disciplined financial management.
• Provide thought leadership through financial insight and external benchmarking.
• Partner with senior stakeholders across business, finance, risk and treasury to embed FRM principles into core decision-making.
• Strategic Analytics and Resource Optimisation

People Management 

• Develop internal capability by developing the FRM skillset within the broader bank, to ensure the necessary resources are in place to achieve business strategy and objectives.
• Implement the people management strategy for the area, in collaboration with the HRBP for the business unit, focusing on talent management, development, resourcing, and retention.
• Embed formal Performance Development and informal coaching within the team.
• Motivate the team and implement measures to recognize and reward direct reports.
• Inspire team members through coaching and mentoring, helping them to perform optimally in alignment with the vision and values, and create a sense of urgency and excitement around the business.

Education and Experience Required

• Minimum B-degree (NQF level no.7) Desired Post Graduate Degree (NQF level no.8+)
• Preferred team lead in Treasury; Loan pricing or Credit Capital & Impairment modelling teams, or similar technical banking environments
• 5+ years professional financial management (including loan pricing) and/or credit risk management experience
• 5+ years Banking Experience at a management level
• Experience in business transformation contexts related to exponential business growth
• Experience in commercial innovation environments
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Ability to build, develop & lead professional level teams
• Understanding of the financial services sector within a professional business environment

Knowledge & Skills: 

• Strong understanding of the revenue levers within a Retail bank (Advanced)
• Writing & reporting – seeking ability to condense technical information into understandable and actionable reports (Advanced)
• Presentation skills and comfort in presenting to executive level/C-suite (Advanced)
• Proficiency in data analysis tools (Excel and at least one programming language (primarily SQL, Python or SAS)
• Banking regulation in Credit risk (Expert), and/or Basel Capital (Advanced)
• Understanding of corporate controls and checks (Advanced)
• Computer literacy (Expert)
• Excellent organizational skills (Advanced)
• Relationship management and networking (Advanced)
• Ability to react positively under pressure (Advanced)

Competencies:

• Banking product economics thinking
• Entrepreneurial and commercial thinking
• Decision making under pressure
• Action orientated with less than whole-picture information
• Curiousity and questioning the status quo
• Adapting and responding to change Planning\
• Learning and researching
• Planning and organising
• Relating and networking, Leading and supervising

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

End Date: October 28, 2025

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Job Summary

• Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
• Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements.
• Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes.
• Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards.  
• Administration: Effectively fulfil all required administrative duties, including tracking and reporting.

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):

• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: November 4, 2025

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Job Summary

• The Credit Innovation team is responsible for designing and delivering innovative credit solutions across the consumer retail credit value chain. The Credit Innovation Analyst plays a key role in enabling data-driven decision-making by providing deep analytical insights that inform product strategy, customer experience design, and commercial outcomes. 
• This role is ideal for a data-savvy individual passionate about using analytics to shape the future of credit products. You will work closely with the Product Owner/Senior Specialist, Product development and cross-functional teams to uncover opportunities, validate hypotheses, and measure the impact of innovation initiatives.

Job Description

Accountabilities:

Data Analysis & Insight Generation 

• Perform advanced data analysis on customer behavior, product performance, and credit risk metrics. 
• Develop dashboards, reports, and visualizations to support product development and strategic decision-making. 
• Identify trends, patterns, and anomalies in credit data to inform product enhancements and innovation opportunities. 

Product Performance Monitoring 

• Track and report on key product KPIs including uptake, usage, delinquency, and profitability. 
• Conduct post-launch analysis to assess the impact of new features or changes. 
• Support A/B testing and experimentation initiatives with robust data analysis. 

Customer & Market Research 

• Analyze customer segmentation, journey data, and feedback to identify pain points and opportunities. 
• Support market scans and competitor benchmarking using data-driven approaches. 
• Collaborate with UX and design teams to validate customer insights through data. 

Operational & Delivery Support 

• Assist in defining data requirements for new product features and enhancements. 
• Work with technology and data engineering teams to ensure data availability and quality. 
• Support Agile delivery processes by providing timely analytical input during sprints. 

Stakeholder Engagement 

• Present findings and recommendations to internal stakeholders in a clear, actionable format. 
• Collaborate with Risk, Compliance, Finance, and Product teams to ensure alignment on data-driven decisions. 

Qualifications & Experience 

• Bachelor’s degree in Data Science, Statistics, Economics, Finance, or related field. 
• 2–4 years of experience in data analysis, preferably within financial services or credit risk. 
• Proficiency in data tools such as SQL, Python, R, Excel, and visualization platforms (e.g., Power BI, Tableau). 
• Exposure to Agile product development and innovation environments is a plus. 

Core Competencies 

• Strong analytical and problem-solving skills. 
• Ability to translate complex data into clear business insights. 
• Excellent communication and stakeholder engagement abilities. 
• Curious, detail-oriented, and proactive in identifying opportunities. 

Technical & Professional Skills 

• Data Wrangling & Visualization, Statistical Analysis, Credit Risk Metrics, Business Intelligence Tools, A/B Testing, Customer Segmentation, Agile Fundamentals. 

Behavioral Competencies 

• Communicates Effectively, Collaborates, Action-Oriented, Plans and Aligns, Tech Savvy, Manages Ambiguity, Resourcefulness. 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: November 3, 2025

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Job Summary

• Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Customer Experience: Responsible for all customer enquiries, service level agreements, and to ensure delivery according to set standards.
• Deal Facilitation: Handle all customer interactions professionally and efficiently.
• Contract Administration: Responsible for all customer enquiries, service level agreements, and to ensure delivery according to set standards.     

FAIS Requirements: Advice and Intermediary Service Fit and Proper Requirements applicable to this job:

• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

End Date: November 1, 2025 

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Job Summary

• To lead the integrated Customer Care and Insight Management Information (MI) capability for Personal and Private Banking South Africa. This role ensures that customer complaints, feedback, and experience data are transformed into actionable insights that drive service excellence, regulatory compliance, and strategic business improvement.
• Customer Care & Insight MI Manager acts as a bridge between customer care operations, analytics, and executive decision-making—ensuring that every insight and escalation contributes to Absa’s “Customer First” strategy and supports the bank’s regulatory and reputational commitments.

Job Description

Key Accountabilities

Complex Complaint Handling & Resolution (30%)

• Lead the resolution of high-risk, escalated, or regulator-referred complaints (e.g., Ombudsman, FSCA) across PPB.
• Ensure customer outcomes comply with Treating Customers Fairly (TCF), FAIS, NCA, POPIA, and internal standards.
• Partner with Legal, Compliance, Product, and frontline teams to address root causes and close feedback loops.
• Track and analyse complaint trends, themes, and systemic issues to inform strategic interventions.

Customer Insight & MI Management (30%)

• Oversee the design, consolidation, and interpretation of all Customer Care and CX-related MI, including VoC, NPS, CES, and complaints data.
• Translate quantitative and qualitative data into actionable insights and executive-level reporting.
• Develop and maintain interactive dashboards (e.g., Power BI, Tableau) and data models to monitor service health and customer sentiment.
• Partner with analytics teams to ensure data integrity, consistency, and automation of insight reporting.
• Identify emerging customer and reputational risks through proactive trend analysis and predictive MI.

Customer Experience Strategy & Continuous Improvement (20%)

• Integrate insights from care and feedback channels to drive service design and operational improvements.
• Support CX and business unit leaders in embedding customer-led metrics and decision-making frameworks.
• Provide strategic input into product, channel, and service design initiatives using data-driven insights.
• Lead post-resolution reviews to ensure sustainable solutions and reduced recurrence.

Stakeholder Engagement & Executive Reporting (10%)

• Represent Customer Care & Insight at governance and leadership forums such as MANCO, CX SteerCos, and Risk Committees.
• Deliver executive summaries and recommendations to senior management, influencing strategy and investment decisions.
• Collaborate cross-functionally with Product, Operations, Risk, and Digital teams to embed insight-driven decision making.
• Partner with the Group MI and Data teams to align PPB reporting standards with enterprise frameworks.

Risk, Governance & Compliance (10%)

• Ensure complaint-handling and data-reporting processes align with all applicable regulations (FAIS, NCA, POPIA, TCF).
• Prepare reports and submissions for audit, compliance reviews, and regulatory enquiries.
• Maintain transparent governance around data sources, accuracy, and lineage for all customer MI outputs.
• Champion ethical data usage and responsible handling of customer information.

Education & Qualifications

• Minimum: Bachelor’s Degree in Business, Banking, Data Analytics, or related field.
• Preferred: Honours or Postgraduate qualification in Customer Experience, Business Analytics, or Strategic Management.
• Certifications: Data Analytics / BI certifications (e.g. Power BI, Tableau), FAIS or Compliance certifications beneficial.

Experience Required

• Minimum 8–10 years’ experience in customer care, experience analytics, or MI management within the South African banking sector.
• Demonstrated experience managing complex complaint and insight ecosystems across multiple products and channels.
• Proven record of translating data and insights into tangible service or process improvements.
• Exposure to regulatory engagement and internal governance forums (MANCO, CX SteerCo, Audit Committee).
• Cross-functional experience with analytics, risk, product, and operations teams.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: November 14, 2025 

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Job Summary

• To act as the lead specialist for managing escalated complaints and interpreting customer experience feedback across the Personal and Private Banking (PPB) portfolio in South Africa.
• This role is pivotal in ensuring resolution of complex and regulatory complaints, surfacing customer insights through Voice of Customer (VoC), Net Promoter Score (NPS), and Customer Experience (CX) metrics, and representing Customer Care at strategic forums such as MANCO.
• The position supports Absa’s commitment to Treating Customers Fairly (TCF) and continuously enhancing customer journeys across channels and products.

Job Description

Key Accountabilities

Complex Complaint Handling & Resolution (35%)

• Lead the investigation and resolution of high-risk, escalated, or regulator-referred complaints (e.g. Ombudsman, FSCA) within PPB South Africa.
• Ensure customer outcomes align with internal policy, Treating Customers Fairly (TCF), and regulatory expectations (FAIS, NCA).
• Partner with Legal, Compliance, Product, and frontline teams to close complaint loops and prevent recurrence.
• Track and report complaint themes and root causes to senior leadership.
• To ensure that we consistently meet and exceed client expectations, there will be occasions when after-hours work or tasks is required.

Customer Experience Metrics & Insight (30%)

• Interpret VoC, NPS, CES and other CX data across PPB products and channels to surface pain points and service gaps.
• Translate qualitative and quantitative feedback into business actions and service improvement opportunities.
• Collaborate with CX analytics teams to develop dashboards and insight reports tailored for business use.
• Support strategic planning with customer-centric recommendations based on feedback analysis.

Strategic Stakeholder Engagement (20%)

• Represent Customer Care at governance forums such as PPB MANCO, CX SteerCos, Risk Committees and operational review meetings.
• Influence product, process, and service teams by presenting clear customer insights and complaint trends.
• Support the embedding of the “Customer First” mindset within the PPB business by advocating for systemic improvements.
• Engage with business leaders on customer trends, reputational risks, and service recovery plans.

Risk, Governance & Regulatory Compliance (15%)

• Ensure all complaint-handling practices adhere to South African legislation (FAIS, NCA, POPIA, TCF) and Absa's internal policies.
• Prepare documentation and responses for internal audits, regulator enquiries, and risk forums.
• Maintain detailed records and analysis of high-impact cases, trends, and resolution outcomes.

Education & Qualifications

• Minimum: Bachelor's Degree in Business, Banking, Legal, or related field
• Preferred: Honours or Postgraduate qualification in Customer Experience, Compliance, or Business Strategy
• Certifications: Regulatory and customer service certifications (e.g., FAIS, Compliance) beneficial

Experience Required

• Minimum of 8 years’ experience in customer care, customer experience, or complaint handling within the South African banking sector
• Deep understanding of PPB products and regulatory landscape (e.g. home loans, investments, transactional banking, etc.)
• Proven ability to resolve high-risk, complex complaints and engage with regulatory bodies (e.g. Ombudsman, FSCA)
• Experience working cross-functionally with Product, Compliance, Risk, and frontline teams
• Prior exposure to senior governance forums (e.g. MANCO, ExCo, Audit Committee)

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: November 14, 2025

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Job Summary

• To provide expert handling and resolution of escalated and complex customer complaints within Personal and Private Banking (PPB), supporting regulatory compliance and customer experience improvement initiatives.
• This role assists in analyzing customer feedback and collaborating with cross-functional teams to enhance service delivery and customer satisfaction across banking products and channels.

Job Description

Key Accountabilities

Complaint Management & Resolution (40%)

• Investigate and resolve escalated customer complaints, ensuring timely and fair outcomes aligned with internal policies, Treating Customers Fairly (TCF), and regulatory requirements (FAIS, NCA).
• Coordinate with Legal, Compliance, Product, and frontline teams to close complaint loops and minimize recurrence.
• Maintain detailed records of complaint cases, root causes, and resolutions for reporting and trend analysis.

Customer Feedback Analysis & Insight (25%)

• Support the interpretation of Voice of Customer (VoC), Net Promoter Score (NPS), Customer Effort Score (CES), and other CX data to identify pain points and service gaps.
• Assist in compiling qualitative and quantitative feedback to inform service improvement recommendations.
• Contribute to the development of customer insight reports and dashboards for internal stakeholders.

Stakeholder Collaboration & Support (20%)

• Work closely with internal teams including Product, Risk, Compliance, and Frontline to drive complaint resolution and process improvements.
• Support customer care representation in operational and governance meetings by preparing relevant reports and updates.
• Assist in promoting a customer-centric culture through advocacy of best practices and systemic improvements.

Regulatory Compliance & Governance (15%)

• Ensure adherence to relevant South African financial services legislation and internal policies in complaint handling processes.
• Assist in preparing documentation for audits, regulator enquiries, and internal risk forums.
• Keep abreast of regulatory changes impacting customer care practices and escalate risks or issues as needed.

Education & Qualifications

• Minimum: Bachelor’s Degree in Business, Banking, Law, or related field
• Preferred: Additional training or certification in Customer Experience, Compliance, or Financial Services Regulations
• Desirable: Certifications relevant to regulatory frameworks (e.g., FAIS, Compliance)

Experience Required

• 3 to 5 years’ experience in customer care, complaint handling, or customer experience within the South African banking or financial services sector
• Understanding of PPB products (home loans, investments, transactional banking) and regulatory landscape
• Experience managing complex complaints and working with cross-functional teams
• Exposure to regulatory bodies such as Ombudsman or FSCA is advantageous

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: November 14, 2025

go to method of application »

Job Summary

• Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

• People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
• Business Management: Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
• Customer Experience: To provide service excellence and achieve customer satisfaction.

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):

• FSCA-Approved Qualification
• Regulatory Exam for Representatives (RE5)
• Experience As Per the FAIS Act
• Product Specific Training once Onboarded
• Class Of Business Training
• Continuous Professional Development
• Attest To Honesty, Integrity, and Good Standing

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: November 1, 2025

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Job Summary

• Specialist Reporting Analyst is responsible to analyse financial performance, create management information reports, and ensure compliance with applicable financial regulations and internal controls.
• The role involves interpreting and translating financial data into understandable reports and presentations, supporting management, to understand performance, identify risks, and make strategic choices. 
• Specific Role Purpose: The role will be focused on building and maintaining the management information reporting suite for the business area including applicable Regulatory and Tax reporting with considerate stakeholder engagements.
• The incumbent will be required to perform financial reconciliations’, analysis, and reporting in an accurate, complete and timely manner; and continuously seeks to improve operations by scaling automated financial processes to doing deep dives and trend analyses, to crafting financial solutions aligned to all appropriate controls and business financial health.

Job Description

Commercial Finance Execution Accountabilities 

• Serve as a subject matter expert on financial data integrity, accounting processes, reconciliations’, analysis and management information reporting in business area.
• Develop and sustain knowledge and experience on the end to end processes, including relevant systems within scope of work.
• Responsible for continuous operational excellence and real-time responsiveness of finance to enable business to achieve growth and profitability objectives.
• Focus on information-driven performance improvement and formulate data into easy access standardised views.
• Create unprecedented, seamless customer experiences via finance BU enablement.
• Embrace our distinctive brand aspiration and infuse in business.
• Identify and innovate operating practices to optimize the function. Embrace digital solutions.
• Drive continuous process efficiency, financial rigor and controls. 
• Adopt what’s ‘best for absa’ approach in finance practices.
• Have a holistic eco-system view of business, that is, geography, customer, channel and product in developing information views of business.
• Maintain stewardship and excellence which drives performance and sustainable growth through preservation of financial integrity.
• Contribute to BCM & cybersecurity processes relevant to the BU and finance execution.

Financial Reporting Accountabilities

• Build trust in the finance function through the creation of a single source of financial information which is corroborated by related management information sources and alignment to the agreed accounting principles, methodologies, and underlying data are correctly applied.
• Generate innovative easy to comprehend progress reports for leaders on their strategic agenda, short-term and long-term plans and investments, operational success metrics, efficiencies, risks and mitigations.
• Interact with the stakeholders to agree minimum quality standards, as well as an agreed method of communicating and resolving any identified quality deficiencies in the reporting process.
• Own the process of delivery of high-quality information for regular and ad-hoc enhanced reporting to agreed requirements, timelines, and standards.
• Act in line with the correct governance and control frameworks across the Finance team, as well as for proactively addressing any deficiencies and exceptions.
• Develop and implement control procedures as deficiencies or exceptions are identified which support the production of error-free reports. Assess and drive improvement of business accounting practices and policies.
• Take a commercial view on business and provide contextual insights into performance reports.
• Integrate advanced modelling and analysis capability to provide actionable intelligence, beyond data within the function.
• Generate finance narratives and insights driving business; and build pioneering new propositions.
• Ensure appropriate, quality and timeous delivery of accurate financial and non-financial management information to support business objectives and expectations, including appropriate financial and non-financial metrics, valid and insightful comments and packaging the information in a relevant and appropriate manner.
• Deliver reporting reflecting deep commercial, holistic understanding, coherency, clarity, and contextualisation. Tell the story with passion and conviction.
• Provide thought-leadership, insight, influence and challenge on evolving stakeholder information requirements and reporting processes to deliver analytics.
• Align to processes around month-end, year-end and planning cycles across the finance community and BU based on the requirements from Group.
• Manage the production of regular, high quality, standardised financial and non-financial reporting and analytics to Business and Finance; and focus on effective collaborative stakeholder hand-offs in the production.

People Investment Accountabilities

• Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
• Network with finance colleagues across ABSA and create awareness of challenges, opportunities and issues and encourage collaboration
• Focus on Finance skills evolution and remaining relevant.
• Embrace the value of finance partnership in Management Information, Advanced Analytics, business growth opportunities, and partnerships into the core of our business.

Role / Person Specification

• Minimum holding of a Post Graduate Degree (NQF level no.8+), CA (SA) or CIMA or MBA qualification preferred, but not essential.
• 2+ years professional financial management experience (including articles if applicable)
• 1+ years Banking Experience desirable

Knowledge and skills:

• Experience in executing finance processes.
• Experience in building financial models and an advanced Excel user
• Experience in financial planning and risk assessment
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Understanding of the financial services sector within a professional business environment
• Knowledge of building collaborative work environments
• Basic knowledge of SAP and Hyperion preferred

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)

End Date: November 4, 2025

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Job Summary

• Absa’s CIB Technology team provides technology support to the organization’s Corporate and Investment Banking business.  This technology team is specifically dedicated to our Markets business area and is responsible for the building, support, enhancement and maintenance of all trade and post trade activities for vendor-based and bespoke application suites that fall within the Markets business area. 
• We are looking for a Lead Product Engineer/Developer with experience in Financial Markets (trading) and with a balance of quantitative knowledge vs technical knowledge to join the Front Arena team.

Job Description

Key critical requirements: 

• 3-5 years of experience in Banking / Investment Banking / Capital Markets IT domain 
• 3-5 years of experience in Front Arena (or equivalent system) development / consulting projects (Preferable) 
• Strong technical skills: Software design and development, Business analysis, quality assurance, release management 
• Excellent interpersonal, communication and stakeholder’s management skills 
• Ability to perform in a challenging and dynamic environment 
• Experience in Front Arena AEF: ACM, AEL, ADFL, ASQL, Python, C# .net, C++, MS SQL, XSLT (Preferable) 
• Deep knowledge of FA components such as PRIME, ADS, AMB, AMBA, ATS, AMWI, PACE, APS, AFG-AMB, SWIFT adapters, Adaptiv Docs etc. (Preferable) 
• Functional skills required: In depth understanding of asset classes such as Equities, Fixed Income, Credit, FX, their valuation models and product lifecycle, Financial Risk Management, Regulatory and Risk reporting, Trading and Position Management. (Preferable) 

Key accountabilities: 

DevOps 

• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions 
• Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process 
• Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions 
• Develop high quality software / application design and architecture in a test driven & domain driven / cross domain environment 
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions 
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience 
• Apply general design patterns and paradigms to deliver technical solutions 
• Debug existing source code and polish feature sets. 
• Apply version control and related concepts and techniques 
• Align all application development & development process to Group Architecture, Security & Infrastructure guidelines 
• Work with project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc. 
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications 
• Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc. 
• Contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization 

(Preferable)  

• Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production) 
• Use & configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc. 
• Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes 
• Work with guilds and other technical SME’s to improve and evolve technical products and services 
• Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.) 

People 

• Conduct peer reviews, testing, problem solving within and across the broader team 
• Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization 
• Participate as a subject matter expert in the development & development planning of the broader product engineering team 
• Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption) 

Education

• Bachelor's Degree: Information Technology

End Date: November 4, 2025

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Job Description

About the Role

• The Senior Manager Market Conduct will play a pivotal role in driving the Group’s market conduct and customer fairness agenda across the Group and will lead the design and implementation of conduct risk frameworks, metrics, and insights that ensure products, services, and distribution channels deliver fair outcomes and meet regulatory and ethical standards.
• This role requires deep expertise in market conduct risk, regulatory frameworks (e.g., FSCA, Treating Customers Fairly, Conduct Standard for Banks), and emerging global conduct trends such as data-driven oversight, algorithmic fairness, and customer vulnerability management.
• The successful candidate will leverage advanced data analytics to identify conduct hotspots, support predictive risk management, and provide strategic insights to senior leadership, while partnering with Compliance, Risk, and Business Units to embed a culture of integrity and customer-centricity across the Group.

Key Responsibilities

• Lead conduct risk assessment and monitoring across all business units, identifying emerging risks and recommending mitigations.
• Develop and maintain conduct risk frameworks, metrics, and reporting tools that integrate with the Group’s risk management system.
• Analyse conduct data to provide predictive insights, identify trends, and inform proactive management interventions.
• Support regulatory engagements and thematic reviews, ensuring alignment with global best practices.
• Partner with business and compliance teams to strengthen customer outcomes, product suitability, and culture of integrity

What We’re Looking For

• Education: Bachelor’s degree in Risk Management, Data Science, Economics, Law, Behavioural Science, or related field. NQF Level 8 and professional designations (e.g., Compliance Institute of SA) are advantageous.
• Experience: 7–9 years in compliance, risk management, and analytics within financial services.
• Skills: Strong stakeholder engagement, regulatory advisory, and data analytics, Familiarity with ethical AI and machine learning is a plus.

​​​​​​​Why Join Us?

• Be at the forefront of ethical banking and customer protection.
• Collaborate with cross-functional teams and senior leadership.
• Influence strategic decisions and regulatory engagement.
• Drive innovation using cutting-edge analytics and modelling tools.

​​​​​​​Key Competencies

• Deep understanding of market conduct, customer fairness, and ethical banking principles.
• Analytical and data-driven, with proficiency in tools such as Power BI, Tableau, or Python for conduct data insights.
• Strong stakeholder management and communication skills, with ability to influence Exco and Board-level decision-making.
• Strategic mindset with operational execution ability; able to design, test, and embed conduct controls across business lines.
• Excellent knowledge of global conduct risk trends, including digital conduct, ESG-linked conduct, and culture metrics

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

End Date: November 3, 2025

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Job Summary

• Optimise the profit and economic value of portfolios of Small Business key account clients requiring low to medium complexity commercial banking requirements by focusing: a) origination efforts to quire new clients; b) cross-sell to existing client base; c) coverage efforts to service clients in accordance to the segment CVP

Job Description

• Relationship Management: Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs.
• Client Solutioning: Take overall accountability for service delivery by setting the rules of engagement for the cross functional team, which includes Transactional Banker, Credit Analyst, Segment Support Client Control Team, Client Service Consultant & Product & Sector teams.
• Manager Risk Assessment: Take ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

End Date: November 30, 2025