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  • Posted: Mar 5, 2024
    Deadline: Not specified
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    Africa's largest Mutual Assurance Society providing a one-stop funeral insurance and burial service solution.


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    Assistant Funeral Agent - Grahamstown

    Description

    • Arranging of all funerals and cremations
    • Obtain and complete all legal documentation for funerals and cremations
    • Maintain all funeral records
    • Offer counselling and comfort the bereaved families
    • Handle payments and invoicing
    • Marketing and sales of Funerals, Tomstones and AVBOB insurance products
    • Render client service and assist with complaints

    Requirements

    • Grade  12
    • Driver’s  license,  own  reliable  transport  and  cell  phone
    • Clear credit and criminal record
    • Comply with FAIS legislation for registration as Fit and Proper individuals:
    • Applicants who entered the industry as follows: 
    • From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009.
    • From years 2008 - 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised    qualification  obtained by 31 December 2013
    • All those appointed in the industry from the year 2010 onwards require a full FAIS recognised qualification

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    Area Manager: Broker Service - Pretoria

    Description

    Using appropriate methods and a flexible interpersonal style to help build a cohesive team: facilitating the completion of team goals in building a successful team.

    • Develop direction by ensuring that the purpose and importance of the team are clarified (e.g. the team has a clear charter or mission statement); guides the setting of specific and measurable team goals and objectives.
    • Develop structure to clarify roles and responsibilities of broker consultants; help ensure that necessary steering, review or support functions are in place.
    • Make procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to team accomplishments. Facilitates goal accomplishment.
    • Listen and fully involve broker consultants in team decisions and actions; values and uses individual differences and talents.
    • Share important or relevant information with the team such as new products that AVBOB will introduce.
    • Adhere to the team’s expectations and guidelines; fulfils team responsibilities; demonstrate personal commitment to the team.

    Obtaining information and identifying key issues and relationships relevant to achieving the team’s goals; committing to a course of action to accomplish goals after developing alternatives.

    • Identify and fill gaps in information required to understand problems and opportunities.
    • Generate alternatives by creating relevant options in addressing problems, opportunities and achieving the desired outcomes.
    • Formulate clear decision criteria by considering implications and consequences choose an effective solution.
    • Commit decisions to action and implementation.
    • Include others in the decision-making process as warrant to obtain good information.
    • Make the most appropriate decisions and ensure buy-in and understanding of the resulting decision.
    • Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behaviour to accommodate tasks, situations and individuals involved.
    • Describe expectations, goals, requests or future goals in a way that provides clarity and excites interest.
    • Seek, give and summarize information; ensure that the situation/issue at hand is understood.
    • Present own ideas; seek and develop suggestions of others; make procedural suggestions.
    • Use appropriate influence strategies (such as demonstrating benefits or giving rewards) to gain genuine agreement; persist by using different approaches as needed to gain commitment.
    • Establish good interpersonal relationships by helping people feel valued, appreciated and involved in discussions (enhances self-esteem, empathizes, involves, discloses, supports).

    Building partnerships, identifies opportunities and taking action to build strategic relationships between one’s area of responsibility and others.

    • Analyse the organisation and own area to identify key relationships that should be initiated or improved to further the attainment of own and organisational goals.
    • Formulate action plans through collaboration to determine courses of action to realize goals. This would for instance involve the implementation of new products.
    • Monitor and evaluate the partnerships and attainment of set goals to market new products.

    Focusing and guiding others in accomplishing work objectives.

    • Collaboratively works with Broker Consultants to set meaningful performance objectives; sets specific performance goals and identifies measures for evaluating goal achievement.
    • Collaboratively work with Broker Consultants to identify the behaviours, knowledge and skills required to achieve goals; identifies specific behaviours, knowledge and skill areas for focus and evaluation.
    • Ensure that opportunities for development are available; offer to help individuals overcome obstacles to learning.
    • Collaboratively with training department identify observation or coaching opportunities, training, workshops, seminars etc. that will help the individual achieve important goals. Self-development plays a major part in the development of members.
    • Use techniques to track performance against goals and to track the acquisition and use of appropriate behaviours, knowledge and skills.
    • Hold regular formal discussions with each Broker Consultant to discuss progress toward goals and review performance; evaluate each goal, behaviour, and knowledge and skill area.

    Formal presentation: Presenting AVBOB products to individuals or groups, deliver presentations that suits the characteristics and needs of the clients.

    • Define clear goals that clearly reflect the needs of the audience.
    • Maintain audience attention.
    • Present main ideas that support the objective of the presentation. Present facts and details describing the products available in a logical sequence.
    • Use non-verbal communication.
    • Use audio and visual aids to enhance the audience’s understanding of products.
    • Listens and responds to questions and objectives.
    • Summarizes the presentation.

    Planning and organizing by establishing courses of action to ensure that work is completed efficiently.

    • Identify more critical and less critical activities and adjust to sell products.
    • Allocate appropriate amounts of time to appointments.
    • Dedicate required time and energy to assignments or tasks to ensure that no aspect of the work is neglected; works to overcome obstacles to completing tasks or assignments.
    • Establish criteria and/or work procedures to achieve a high level of quality, productivity and service.

    Requirements

    • Grade 12 and life insurance related training programmes on NQF 5 level.
    • Comply with FAIS legislation for registration as Fit and Proper individuals
    • 140 Credits at NQF Level 4
    • Be in possession of a tertiary qualification in marketing or sales
    • RE 1 and RE 5
    • Proficient in MS Office Suite (MS Word, MS Excel, MS PowerPoint).
    • Up to 5 years’ experience including 2 years relevant supervisory experience.
    • Intermediate level negotiation skills.

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    District Manager: Rosslyn

    Description

    • Reception
    • Typing
    • Record keeping
    • Operating switchboard
    • Client services
    • Data input and scanning of documents
    • General office duties
    • Handling petty cash

    Requirements

    • Grade 12
    • 1-2 years relevant office administration experience will be a definite advantage
    • Computer skills (Ms Word, Excel and PowerPoint)
    • Ability to communicate in English

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    Clerk: Branch Administration

    Description

    • Reception
    • Typing
    • Record keeping
    • Operating switchboard
    • Client services
    • Data input and scanning of documents
    • General office duties
    • Handling petty cash

    Requirements

    • Grade 12
    • 1-2 years relevant office administration experience will be a definite advantage
    • Computer skills (Ms Word, Excel and PowerPoint)
    • Ability to communicate in English

    go to method of application »

    General worker - Queenstown

    Description

    • Perform cleaning tasks and ensure high hygienic standards in the office.

    Requirements

    • Cleaning experience.
    • Ability to communicate in English will be a definite advantage.
    • Good interpersonal skills.

    go to method of application »

    Team Leader: Nongoma

    Description

    • Recruit  up to eight high-quality insurance representatives in line with the business requirements
    • Ensure  that  appointed  representatives  are  adequately  trained
    • Manage  the eight insurance  representatives  optimally
    • Ensure  that  the  set  insurance  sales  targets  are  reached
    • Ensure  and  monitor  compliance  with  respect  to  FAIS/FICA/LTIA  and  all  other  relevant  legislation
    • Risk  management
    • Develop  and  expand  markets

    Requirements

    • Grade  12
    • A  suitable  industry  entry  qualification  within  the  requirements  of  the  Financial  Services  Board
    • Comply with FAIS legislation for registration as Fit and Proper individuals
    • Clear ITC record
    • Clear criminal record
    • RE5  certificate
    • RE1  will  be  an  advantage
    • Valid driver’s  license,  own  reliable  transport  and  cell  phone

    EXPERIENCE  REQUIRED  FOR  THE  POSITION:

    •  Proven  success  in  the  Marketing  of  Life  Assurance  for  at  least  three  years

    SKILLS  REQUIRED  FOR  THE  POSITION:

    • Administration  skills
    • Computer  skills
    • Good  interpersonal  skills  and  communication  skills
    • Time  management  skills

    go to method of application »

    Branch Admin Clerk: Durban life

    Description

    • Reception
    • Typing
    • Record keeping
    • Handling of switchboard
    • Client Services
    • Data input and scanning of documents
    • General office duties
    • Handling of petty cash

    Requirements

    QUALIFICATIONS REQUIRED FOR THE POSITION

    • Grade 12

    EXPERIENCE REQUIRED FOR THE POSITION:

    • 1-2 years’ relevant office administration experience

    SKILLS REQUIRED FOR THE POSITION:

    • Administration skills
    • Computer skills
    • Good interpersonal skills and communication skills
    • Time management

    Method of Application

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