Latest Jobs at Cape Union Mart

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
   

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Duties and Responsibilities: 

• Optimize sales through specialist product knowledge and selling technique.
• Exceed customer expectations by offering specialised service and optimize sales interactions by demonstrating products to customers.
• Adhere stock loss controls in store.
• Ensuring individual targets are met consistently.
• Understand, accept and follow all company policies and procedures.
• Maintain housekeeping, uphold our visual merchandising standards and identify opportunities to make sales.
• Assisting, training and imparting knowledge to fellow team members on products.
• Ability to work weekends and late trading hours according to the business needs including peak trade periods and public holidays.
• Create an inspiring environment.

Behavioural Requirements:  

• Honesty when dealing with cash and finances.
• Ability to take leadership.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

 Minimum Requirements: 

• 2 – 3 years of retail experience
• Matric or Equivalent
• Clear Criminal record
• Ability to communicate effectively.
• Microsoft – Computer Proficiency
• Live the outdoor lifestyle e.g., Hiking, camping, trail runs etc.
• Training academies sign off. (For Internal)
• Passion for technical products.
• Product Specialist knowledge will be advantageous.
   

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Purpose

• The Project Administrator supports the delivery of technology, system, and transformation initiatives across Cape Union Mart’s IT landscape. The role provides organisational, documentation, coordination, and reporting support to the Project Management Office (PMO), ensuring structured delivery, governance compliance, and clear communication across all stakeholders.
• This position is designed as a development pathway toward becoming a future Project Manager. The Project Administrator will support multiple projects, learn core delivery practices, and gradually take ownership of specific administrative and coordination activities under guidance from a Project Manager or Senior PM.

Key Responsibilities

Project Coordination

• Schedule, coordinate, and support project meetings, standups, workshops, and vendor sessions.
• Manage meeting agendas, logistics, and follow-ups.
• Ensure action items are recorded, assigned, and tracked to completion.
• Maintain project calendars and ensure alignment with team availability.

Documentation & Governance

• Prepare and maintain project documents (BRDs, charters, timelines, RAID logs, change forms, cutover plans).
• Update and standardise PMO templates as required.
• Assist with version control and documentation repository updates.
• Support quality of requirements, testing artefacts, and deployment documents.

Reporting & Administration

• Compile weekly project status reports and dashboards in Monday.com, JIRA, and PowerPoint.
• Track risks, issues, dependencies, and decisions using PMO standards.
• Maintain financial tracking spreadsheets (invoices, POs, budgets, forecasts).
• Support resource planning, capacity tracking, and time reporting.

Testing & Deployment Support

• Assist in coordinating UAT schedules, test scripts, test data, and issue triage.
• Capture defects in JIRA/DevOps and follow up on resolutions.
• Support cutover planning, evidence collection, and deployment readiness tasks.

Stakeholder & Vendor Engagement

• Assist PMs with internal stakeholder communications.
• Coordinate with vendors to align schedules and deliverables.
• Prepare communication packs, training materials, and user updates. 

PMO & Continuous Improvement

• Contribute ideas to improve PMO processes, templates, and tools.
• Help maintain overall programme tracking dashboards.
• Support onboarding of new PMO members.

Experience & Qualifications

• 1–2 years general administration, project support, or coordination experience.
• Strong organisational and documentation skills.
• Working knowledge of Microsoft Office (Excel, PowerPoint, Word).
• Exposure to project management tools (Monday.com, JIRA, Confluence) is beneficial.
• Ability to work with multiple stakeholders in a structured environment.
• Experience in an IT, retail, or systems environment. Advantageous
• Exposure to SDLC processes, testing cycles, or system implementations. Advantageous
• Basic understanding of enterprise systems (Oracle, Salesforce, POS, Integration). Advantageous
• Experience working with vendors. Advantageous
• Certificate or diploma in Business Administration, IT, Project Management, or similar preferred.
• PM Fundamentals or Agile short courses beneficial but not required.

Skills & Competencies

• Strong attention to detail and high documentation accuracy.
• Excellent organisational and prioritisation skills.
• Clear and professional communication skills.
• Ability to work under pressure in a fast-paced environment.
• Willingness to learn and grow into a Project Manager role.

Technical Competencies

• Proficient in Excel (VLOOKUP/XLOOKUP, Pivot Tables, data tracking).
• Ability to use platforms like Monday.com, JIRA, Confluence, SharePoint.
• Understanding of SDLC and testing processes (advantageous).
• Basic understanding of integrations, APIs, and cloud systems (trainable).
   

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Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)

go to method of application »

Purpose

• The Loss Prevention Business Partner is responsible for partnering with retail stores and head office functions to develop, implement, and maintain effective loss prevention strategies that safeguard company assets, reduce shrinkage, and mitigate risks. This role provides strategic guidance, data-driven insights, and operational support to ensure compliance with security policies, protect inventory, and enhance overall business performance while fostering a culture of accountability and safety across all levels of the organization.

Key Responsibilities:

Loss Prevention Strategy Execution:

• Implement and embed the company’s loss prevention strategy within assigned regions or business units
• Translate LP policies into actionable plans that reduce loss and enhance compliance
• Monitor KPI performance (shrinkage, incidents, recoveries, investigations)

Business Partnering & Store Support:

• Act as the primary LP point of contact for Store Managers, Area Leaders, Operations and HR
• Conduct regular store visits to assess risk, coach teams, and ensure compliance
• Guide stores on corrective actions and support with investigation processes 

Investigations & Incident Management:

• Lead or support internal investigations into theft, fraud, and policy breaches
• Compile detailed reports, evidence, and recommendations based on findings
• Escalate high-risk cases to HR, Legal, or senior leadership as appropriate

Training & Awareness:

• Deliver LP training to store teams on topics such as shrinkage control, customer theft, and internal dishonesty
• Promote a culture of loss prevention awareness and ethical behavior
• Monitor adherence to LP SOPs and reinforce best practice

Data Analysis & Reporting:

• Analyse store loss trends and risk indicators to inform strategic decision-making
• Use audit, shrinkage, and exception data to highlight areas of concern
• Provide monthly LP performance dashboards and insights to stakeholders (we must define this)

Qualifications and Experience

• Diploma or Degree in Risk Management, Criminology, Business, or Security Studies.
• Certification in investigations, auditing, or retail security (advantageous)
• 3- 5 years’ experience in retail loss prevention, security or compliance roles.
• Experience in investigation, retail operations, or internal audit is preferred.
• Understanding of retail risk, shrinkage, and security controls.
• Knowledge of relevant legal frameworks related to theft, employee misconduct, and investigations.
• Familiarity with retail audit processes and point-of-sale analysis.

Skills:

• Conflict resolution skills
• Excellent investigation skills
• Discretion in handling sensitive matters
• Ability to work independently and travel frequently

Behavioural Competencies:

• Strong interpersonal skills
• Analytical ability
• High integrity
• Strong verbal and written communication
• Results-orientated with a proactive approach