Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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Overall Purpose of the job:
- Be able to do the installation of electronic equipment for the security industry at commercial and industrial premises.
Automation
Minimum qualifications and experience:
- Matric or equivalent
- Minimum of 3 years’ experience as an Electronic Security technician
- Programming, wiring, installations and fault finding experience
Job Requirements & Other Attributes:
- Valid code 08 driver’s licence essential
- Must be PSIRA registered (Grade C)
- Basic electronic understanding
- Knowledge of DSC/IDS/PARADOX Systems
- Do fault finding on existing equipment and be able to do servicing on said equipment.
- Able to work standby as and when required
Main duties & Responsibilities:
- Program system as per specifications
- Plan the cable runs with the wireman
- Obtain customer codes before attending a call daily and when on Standby
- Complete handovers
- Complete job cards after every installation
- Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
- Keep stock up to date and assist storeman with stocktake
- Keep the company vehicle clean
- Submit petrol slips
Core competencies:
- Customer Focus
- Approachability
- Integrity and Trust
- Management relationships
- Composure
- Functional/Technical Skills
- Problem Solving and Troubleshooting.
- Self-Development
- Technical Learning
- Listening
Deadline:27th March,2026
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Job Overview
- We are seeking an experienced and motivated Regional Training Manager to lead, coordinate, and manage all training initiatives within our security operations across the region. The successful candidate will be responsible for ensuring that all security personnel are trained in accordance with regulatory standards, company policies, and operational requirements.
- This role requires a strong background in security operations, compliance, and adult learning, as well as the ability to manage training programs that enhance the skills, professionalism, and performance of security personnel.
Key Responsibilities
- Develop, implement, and manage regional training strategies aligned with company objectives and industry regulations.
- Ensure all training complies with PSIRA requirements, health and safety legislation, and relevant industry standards.
- Conduct training needs analysis to identify skill gaps and operational training requirements.
- Facilitate and oversee training programs for security officers, supervisors, and management.
- Monitor and evaluate the effectiveness of training programs and recommend improvements where necessary.
- Maintain accurate training records and ensure all staff certifications remain current and compliant.
- Manage and mentor training officers and instructors within the region.
- Coordinate induction and refresher training for new and existing security personnel.
- Liaise with operational management to ensure training supports operational readiness and service delivery.
- Ensure all firearms, tactical, and compliance-related training meets legislative and company requirements.
- Prepare training reports and provide regular feedback to senior management.
Minimum Requirements
- Grade 12 (Matric).
- Relevant qualification in Training, Education, Security Management, or related field.
- Registered with PSIRA (minimum Grade A preferred).
- Facilitator / Assessor / Moderator accreditation.
- Minimum 5–8 years’ experience in the security industry, with at least 3 years in a training or management role.
- Strong knowledge of security operations, legislation, and compliance requirements.
- Experience in developing and implementing training programs.
- Valid driver’s license and willingness to travel.
Key Competencies
- Leadership and people management
- Training facilitation and instructional design
- Strong communication and presentation skills
- Planning and organisational ability
- Compliance and regulatory knowledge
- Problem-solving and decision-making
Deadline:3rd April,2026
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- We are looking for a highly organized and detail-oriented individual to join our team as a Security Operations SupervisorThe ideal candidate will have a Grade B driving licence, supervisory experience, and excellent organisation and planning abilities.
Responsibilities:
- Supervise a team of officers and ensure timely and efficient service
- Ensure all officers are properly trained and follow safety protocols
- Communicate effectively with team members and management
- Follow instructions accurately and relay information to team members
- Maintain accurate records and reports
Requirements:
- Grade B driving licence
- Computer literate and ability to use GPS systems
- Supervisory experience
- Excellent organisation and planning abilities
- Honest and reliable
- Self-motivated and able to work independently
- Willing to work overtime and weekends as needed
- Good communication skills
- Ability to work well in a team environment
- Must live in Vredendal
Deadline:31st March,2026
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- A vacancy exists for a Branch Administrator in Robertville reporting to the Branch Manager. The main purpose of the position is to provide co-ordination, administrative and secretarial support to the Area Manager.
Minimum Requirements...
- Grade 12.
- Administrative/Secretarial Post School Qualification.
- At least 3-5 Years’ experience as an Administrator reporting to Senior Management.
- Ability to work extended hours as and when required.
- Clear criminal record and no pending cases.
- Advanced Excel, MS Word and Power Point proficiency.
- Knowledge of the SAP and ePayroll systems are beneficial.
- Above average verbal and written communication skills.
- Ability to resolve conflict effectively.
- Ability to handle work related stress and work effectively under pressure.
- Ability to work independently and ability to meet strict deadlines.
- Highly motivated and enthusiastic.
Job Specification...
KEY PERFORMANCE AREAS:
- Co-ordination of appointments, diary management and client engagements/events.
- Office administration and general Administrative duties.
- Co-ordination of e-mail, correspondence and written communication.
- Screening of telephone calls and taking of messages.
- Minute taking at selected meetings and engagements.
- Maintaining of strict confidential protocols regarding correspondence and communication.
- Liaising at different levels of the Branch and act as Ambassador of the Area Manager office.
- Consolidate management information and reports.
- Compiling weekly and monthly reports.
- Typing of documents, reports and preparation of presentations
- Assisting in queries and day to day co-ordination of operational tasks related to area of responsibility.
OTHER PERSONALITY ATTRIBUTES & CORE COMPETENCIES:
- Ability to maintain confidentiality and handle office maters with utmost professionalism.
- Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
- Above average report writing skills.
- Organising skills.
- Initiative skills.
- Time Management skills.
- Attention to detail.
- Team player.
- Self-development and that of others.
- Self-motivated & Independent operator.
- Delivery-orientated and deadline-driven
- Sensitivity to confidential matters is required
- High emotional intelligence (EQ) required.
- Professional interpersonal communication (written and verbal).
- Able to function in an unstructured environment.
- Build relationships across the business
- Ownership and accountability and decision making skills.
Deadline:15th April,2026
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Purpose of the position:
- The overall purpose is to ensure that accurate, timely invoices are raised in SAP
Minimum Requirements:
- Minimum Matric Certificate
- Minimum 3 years of billing experience essential
- Resides in or around the Boksburg/Benoni area
- Administrative/Secretarial Post School Qualification advantageous
- At least 3-5 Years’ experience as an Administrator reporting to Senior Management.
- Ability to work extended hours as and when required.
- Clear criminal record and no pending cases.
- Advanced Excel, MS Word and Power Point proficiency.
- Knowledge of the SAP and ePayroll systems are beneficial.
- Above average verbal and written communication skills.
- Ability to resolve conflict effectively.
- Ability to handle work related stress and work effectively under pressure.
- Ability to work independently and ability to meet strict deadlines.
- Highly motivated and enthusiastic.
Skills & Attributes:
- Ability to meet strict deadlines.
- Numerical accuracy.
- Excellent verbal and written communication skills
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
- Excellent telephone skills
- Solid attention to detail to ensure accuracy of information
Job Function:
- Process invoices daily/weekly/monthly
- Proactive identification of simplification/automation opportunities
- Process credit memos
- To participate in various ad-hoc projects where necessary
- Preparation of Billing reports
Deadline:10th April,2026
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Purpose of the Role
- The Creditors Supervisor is responsible for overseeing the end-to-end Accounts Payable (AP) function, ensuring timely, accurate, and compliant processing of invoices, payments, reconciliations, and vendor management. The role provides leadership to the AP team, maintains internal controls, and supports financial reporting and month-end obligations.
Key Responsibilities:
- Team management: Supervise, train, and develop the AP staff, including performance reviews and workflow management.
- Process oversight: Ensure accurate and timely processing of all invoices and payments, and manage the day-to-day operations of the department
- Vendor relations: Serve as the primary contact for vendor inquiries, manage vendor relationships, and resolve discrepancies and issues.
- Financial accuracy: Review and approve invoices and payments, reconcile accounts, and ensure the accounts payable ledger is complete and accurate.
- Compliance and controls: Implement and enforce internal controls, ensure adherence to company policies, and maintain compliance with relevant laws and regulations.
- Reporting and analysis: Prepare regular accounts payable reports, analyze key performance indicators (KPIs), and assist with month-end and year-end close activities.
- Collaboration: Work with other departments, such as procurement and finance, to streamline processes and support overall financial objectives.
Qualifications & Experience
- Accounting, finance, or a related qualification
- 5+ years of accounts payable experience.
- 2+ years of supervisory or management experience.
- Strong knowledge of accounting principles and AP processes.
- Proficiency in accounting software and Microsoft Office Suite.
- Experience in SAP and Coupa.
- Excellent communication, interpersonal, and leadership skills.
- Strong organizational skills and attention to detail.
Deadline:10th April,2026
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- The above position is vacant at our Westrand Branch. The overall purpose of this position is to ensure that all deposits have been processed as per contractual agreement between the parties.
Minimum Requirements:
- Clear criminal record
- Grade 12 or equivalent
- Computer literate
- At least 2 years’ cash centre experience or similar role
- Treasury experience in balancing is an advantage
- Clear disciplinary record
- Able to work under pressure
- Must be able to address and resolve challenges accordingly
Key Performance Areas (not totally inclusive):
- Collect bulk cash from and return to vaults
- Treasury balancing
- Float checks
- Daily stock submissions
- Monthly stock orders
- Daily operations meetings
- Daily sorting of fit and unfit notes
- Packing of ATM’s
- Dealing with client queries
- General administration duties
Other Personality Attributes and Core competencies:
- Communication skills
- Customer focus
- Possess numeric skills
- Must be honest and reliable
- Must be assertive
- Must have good verbal and language abilities
- Able to follow instructions accurately
- Pay attention to detail
- Must be self- motivated
- Willing to work overtime
- Alertness
Deadline:31st March,2026
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- We are seeking a young and energetic individual who has recently matriculated or graduated from college and is eager to gain valuable experience in the administrative field. This internship opportunity is designed for individuals who are looking to build up their skills and knowledge in a professional working environment over the course of two years.
Responsibilities:
- Assisting with general administrative tasks, such as data entry, filing, and document management
- Providing support to various departments within the organization
- Answering phone calls, responding to emails, and other communication tasks
- Assisting with event planning and coordination
- Conducting research and preparing reports as needed
Requirements:
- Matriculation or college graduation
- Strong verbal and written communication skills
- Ability to work autonomously and within a team
- Proficiency in Microsoft Office and other basic computer skills
- Excellent organizational skills and attention to detail
Benefits:
- Stipend-based compensation for the duration of the internship
- Hands-on experience in various aspects of the administrative field
- Networking opportunities with professionals in the industry
- Mentorship and guidance from experienced professionals
- Opportunity for growth and advancement within the organization
Deadline:31st March,2026
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Qualifications, experience and other competencies required:
- Minimum Grade 10
- Grade A/B/C accredited and registered
- Minimum of 2 years in the security industry
- NKP Accreditation
- Firearm Competency for Business Purposes
- No criminal record
- Willing to undergo criminal checks regularly
- Must be physically fit
- Must reside in the area the position has been advertised
Key areas of responsibility will include:
- Report writing
- Safeguarding
- Patrolling
- Entrance and exit control
- Completing relevant registers
- Standard duties as per training
Core Competencies:
- Good communication skills
- Able to work under pressure
- Able to follow instructions accurately
Deadline:27th March,2026
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Job Description
- A Site Security Manager position is vacant, based in Robertville, reporting to the Area Manager. The overall purpose of this position is to ensure that all contractual agreements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Minimum Requirements
- Matric certificate
- Psira Grade A registration and accreditation.
- At least 3 years’ logistics and warehouse experience.
- At least 10 years’ Management experience.
- At least 5 years Security Management experience
- Working knowledge of ISO 9001:2000 Quality Management and its requirements.
- People management experience.
- Sound planning, administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s License is required.
- No Criminal Record.
- Experience in managing an Estate.
Key Performance Areas: (Not totally inclusive):
- Constantly evaluating risks / threats and making recommendations to the Client to counter these.
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
- Managing the response and investigation of serious incidents such as theft from premises, vehicle theft, armed robberies, breaking and entering etc.
- Liaising daily with Operations management on various operational issues.
- Submitting relevant weekly / monthly incident and general reports as required by Fidelity Management and client..
- Assisting the Fidelity Operations Management and Client in special events, adhoc requests and any and all investigations.
- Dealing with all required administration matters.
- Ensuring that all shifts are covered on a daily basis.
Skills required:
- Strong planning skills
- Leadership skills
- Organizational skills
- Good interpersonal skills
- Communication skills
- Analytical, Critical Thinking skills.
Other personality attributes:
- Ability to meet strict deadlines.
- High methodical working methods are required.
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
- Ability to work without supervision and under pressure.
Deadline:17th April,2026
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- The overall purpose of this position is present, facilitate and assess training interventions as per the training function, within area of responsibility. Compliance with best practices, quality assurance standards and Industry requirements stipulated in applicable legislation.
Qualifications, experience and other competencies required:
- Driver’s License (EB)
- Proficiency in MS Word, PowerPoint and especially Excel is essential
- Grade 12 / NQF 4
- PSIRA Grades E-A Instructor
- Tactical training (a must)
- Facilitator registration with ETDP SETA
- Assessor registration with ETDP SETA & SASSETA
- Moderator registration with ETDP SETA & SASSETA will be an advantage
- General Security Practices (GSO) at NQF 3
- Specialist Security Practices Qualification at NQF 4
- Competence in Firearm Unit Standards: Handgun, Shotgun, Rifle, Carbine and PFTC Firearms Unit standards Instructor registration.
- Minimum 3-5years experience and full knowledge related to the training environment
- No Criminal Record or pending cases
- Ability to meet strict deadlines.
- Numerical accuracy.
- Excellent verbal and written communication skills
- Attention to details.
- Ability to liaise professionally with personnel at all levels.
- Excellent communication skills
- Solid attention to detail to ensure accuracy of information
- To participate in various ad-hoc projects where necessary
- Own reliable transport
Key Performance Areas: (not totally inclusive):
- Present, assess and facilitate training interventions according to Industry and internal standards to as per QMS and best practices.
- Coach and guide learners on learnerships to ensure competence standards are achieved as per programme objectives, learning outcomes, or unit standard outcomes.
- Comply with curriculum and training interventions within area of responsibility via effective facilitation and assessment methods.
- Compliance with legislative and Quality Assurance guidelines that includes but are not limited to: SASSETA / PSIRA / NKP/ SAPS / DoL / PFTC/ CAA / QCTO etc.
Other personality attributes:
- Problem Solving
- Good Relations
- Independent thinker
- Team orientated
- Attention to detail and accuracy
- Customer orientated
Deadline:31st March,2026
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Job Description
- A vacancy exists for a Administrator in Robertville reporting to the Amoury Manager. The main purpose of the position is to provide co-ordination, administrative and secretarial support to the team.
Minimum Requirements...
- Grade 12.
- Administrative/Secretarial Post School Qualification.
- At least 3-5 Years’ experience as an Administrator reporting to Senior Management.
- Ability to work extended hours as and when required.
- Clear criminal record and no pending cases.
- Advanced Excel, MS Word and Power Point proficiency.
- Knowledge of the SAP advantage.
- Above average verbal and written communication skills.
- Ability to resolve conflict effectively.
- Ability to handle work related stress and work effectively under pressure.
- Ability to work independently and ability to meet strict deadlines.
- Highly motivated and enthusiastic.
Job Specification...
KEY PERFORMANCE AREAS:
- Office administration and general Administrative duties.
- Co-ordination of e-mail, correspondence and written communication.
- Screening of telephone calls and taking of messages.
- Minute taking at selected meetings and engagements.
- Maintaining of strict confidential protocols regarding correspondence and communication.
- Consolidate management information and reports.
- Compiling weekly and monthly reports.
- Typing of documents, reports and preparation of presentations
- Assisting in queries and day to day co-ordination of operational tasks related to area of responsibility.
OTHER PERSONALITY ATTRIBUTES & CORE COMPETENCIES:
- Ability to maintain confidentiality and handle office maters with utmost professionalism.
- Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
- Above average report writing skills.
- Organising skills.
- Initiative skills.
- Time Management skills.
- Attention to detail.
- Team player.
- Self-development and that of others.
- Self-motivated & Independent operator.
- Delivery-orientated and deadline-driven
- Sensitivity to confidential matters is required
- High emotional intelligence (EQ) required.
- Professional interpersonal communication (written and verbal).
- Able to function in an unstructured environment.
- Build relationships across the business
- Ownership and accountability and decision making skills.
Deadline:16th April,2026
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Job Description
General Job Information
- Drive operational costs down by reducing false alarms.
- Lean out processes to reduce costs, improve effectiveness, and gain efficiencies.
- Measure and flag deviations regarding service levels, performance and abnormalities affecting the armed response and monitoring operations.
- Technical support and service to customers to eliminate overactive alarms.
- Root cause analysis and resolution.
- Drive technical revenue to cover the operating costs of technicians.
- Lead and direct the efforts of SM techs and Coordinators.
- Customer complaint management, take ownership and ensure resolution.
- Proactively establish and maintain effective working relationships within various levels of the matrix organization.
- To interpret, articulate & present data analytics to the operations team.
- Complete HR processes for new and terminated staff.
- Performance management – Identify training and development needs among staff members.
- Ensure EHS standards are communicated and executed upon
General
- Have knowledge about all facets pertaining to your position.
- Attend all required meetings and training sessions.
- Always keep your workstation/office neat and tidy.
- Do not abuse company telephone for private calls.
- Filling and administration
- Adhere to shift roster and office hours.
- Emails to be processed daily and responded to within and up to date by COB on the said date.
- Assisting with other ad-hoc tasks, analysis, and projects as and when required by Management
- Stay informed about industry trends and competitor activities to identify potential threats and opportunities.
Standard operating procedures
- Ensure that the disciplinary code is always adhered to.
- Standing Operating Procedures must be upheld.
- Meeting and keeping on agreed upon targets.
- High standard of service must be upheld.
- Ensure that feedback is always given.
- Always ensure compliance.
- Ensure that the company values are always upheld
Competencies (TECHNICAL & BEHAVIOURAL)
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and critical thinking skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
- Excellent verbal and written communication skills
- Good time management
- Interpersonal skills
- Planning and organizational skills
- Ability to excel in a high pressurised and fast paced environment
- Effective team player
- Self-starter
- Positive attitude
- Proactive approach
- Strong negotiation ability
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office
- Willingness to travel as needed.
- Computer literacy (Word, Excel, Outlook, Presentations)
- Telephone etiquette
- Client liaison
- Follow through and conclude on all commitments.
Deadline:27th March,2026
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Job Description
- The above position is vacant in Roodepoort, reporting to the Billing Manager.
- The purpose of the position is to compile and manage the monthly billing of all services rendered by the business. The billing needs to be compiled based on the various contractual agreements. The billing is currently compiled across an array of systems of which you will be required to have extensive knowledge.
Minimum Requirements:
- Minimum of 5 Years prior billing experience.
- Post matric qualifications in the relevant field.
- Extensive knowledge of Excel (essential).
- General understanding of contracts and the interpretation thereof.
- SAP Billing experience essential
- Experience in database management.
- Experience in working in a team.
- Must reside in the Roodepoort area.
Key Performance Areas: (not totally inclusive)
- Preparation of the various billing files for invoicing.
- Correct application of the contractual agreement.
- Management of the current billing database.
- Attention to detail.
- Ensure that all tasks are performed on time.
- Ensure completeness and accuracy of all billing.
- Ability to report on the various product types.
- Ability to self-manage.
- Ability to assist and resolve queries relating to billing.
Core Competencies
- Strong analytical skills
- Leads teams effectively and shows conflict resolution skills
- Ability to self-manage and perform work independently.
- Consistently approaches work with energy and a positive, constructive attitude
- Demonstrates openness to change and ability to manage complexities
- Ability to advocate and provide policy advice
- Ability to promote integrity and business ethics; demonstrate mature judgment, trust and open communication; ability to ensure effective teamwork, collaborative behaviour and team spirit
- Ability to multi-task and prioritize work schedules
- Ability to work and within a team environment.
- Ability to approach a problem logically and resolve in the most effect manner.
Skills
- Excellent verbal & written communication skills
- Computer literate – Excel knowledge is essential
- Excellent telephone skills
- Excellent reconciliation skills
- Excellent SAP Understanding
Deadline:10th April,2026
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- Vacancies exist for a Branch Administrator stationed at our Westmead branch. The position will report to the Branch Manager. The overall purpose of this position is to oversee all the Administrative and Financial responsibilities of the Site.
Key Performance Areas: (Not totally inclusive)
- Debtors and Creditors Management
- Manage budget allocation for Transport Department
- Manage all Branch Assets
- Ensure weekly, monthly and quarterly reports are timeously presented
- Personnel Management
- Ensure that all Payroll and Salary related concerns are handled accurately and efficiently
Qualifications, experience and other competencies
- Matric Certificate or equivalent
- Strong command of English
- Strong administrative and organizational skills, with the ability to work independently and professionally with a minimuim of 4 years working experience in an office enviroment
- Good interpersonal and communication skills
- Ability to liaise professionally with personnel at all levels
- Highly motivated and enthusiastic
- Must be able to work under pressure
- Own transport is essential
- Proficiency in Microsoft Word, Outlook, SAP as well as Excel
Other Personality Attributes:
- Good interaction skills
- Communication
- Negotiation skills
- Honest
- Reliable
Deadline:25th March,2026
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- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related function
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
Deadline:27th March,2026
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Job Description
- The above position is vacant at Cleveland CIT branch, reporting to the Regional General Manager.
- The overall purpose of this position is to ensure the effective and efficient operations of the Branch and ensuring that all site specific security requirements are adhered to and that the client’s needs are efficiently and professionally met at all times.
Minimum Requirements:
- Matric certificate, PSIRA Grade A registration and accreditation.
- At least 5 years’ experience in the security industry.
- Working knowledge of ISO 9001:2008 Quality Management and its requirements.
- People management experience.
- Administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s License is required.
- Living within a reasonable distance from the branch or willing to relocate
Key Performance Areas: (not totally inclusive):
- Ensuring that contractual requirements are met as stipulated by the client.
- Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
- Ensuring that Security staff maintains required performance at all times.
- Dealing with all required administration matters.
- Liaising daily with Executive management on various operational issues.
- Submitting relevant weekly / monthly incident and general reports as required by Senior Management.
Other personality attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focused
- Team player
Core Competencies:
- Planning
- Leadership
- Organisational skills
- Control
Deadline:31st March,2026
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Overall purpose of the job:
- The purpose of the Design Draughtsman - Sprinklers is to support the projects and implementation teams in doing final site designs for turnkey sprinkler suppression systems both from a quotation and implementation perspective. Prepares cost estimates by analysing proposals and requirements within the sprinkler division.
Duties & Responsibilities:
Draughtsman Function
- Complete the design and drawing of Sprinklers, control valves, smoke extract, fire storage, pumping systems and all related fire mechanical systems
- Cutting list preparation
- Work with project team and engineers on multi-disciplinary engineering projects within building services
- Candidates must be capable of resolving coordination items for complex layouts
- Ensure electronic filing of drawings received from all relevant professionals in accordance to the drawing issue procedures
- Plotting of check and design layouts for engineers
- In depth knowledge of applicable standards to include CAD standards, local and international draughting good practice
- Understand on site items and practicalities of the equipment and installation methods used on site
- Good understanding of ASIB requirements a must.
- Must be proficient on 3D draughting software such as AutoCAD and Revit (adv)
- Must be willing to travel
Estimator Function
- Prepares work to be estimated by gathering proposals, blueprints, specifications, and related documents.
- Identifies labour, material, and time requirements by studying proposals, blueprints, specifications and related documents.
- Computes costs by analyzing labor, material, and time requirements.
- Resolves discrepancies by collecting and analyzing information.
- Presents prepared estimate by assembling and displaying numerical and descriptive information.
- Prepares special reports by collecting, analyzing, and summarizing information and trends.
- Maintains cost data base by entering and backing up data.
- Maintains technical knowledge by attending educational workshops; reviewing technical publications.
- Assist sales team with project costings
- Contributes to team effort by accomplishing related results as needed
- Work with project team and engineers on multi-disciplinary engineering projects within building services to ensure correct costings and measure actuals vs planned costs
- Understand on site items and practicalities of the equipment and installation methods used on site
- Must be willing to travel
- Basic fire design as and when required to assist senior draughtsman (added benefit)
Minimum qualifications and experience:
- At least four (4) year’s sprinklers design experience.
- In depth knowledge of applicable standards to include CAD standards, local and international draughting good practice
- Understand on site items and practicalities of the equipment and installation methods used on site
- Must be proficient on 3D draughting software such as AutoCAD and Revit (adv)
- 3 years’ experience working in a CAD office environment within building services
- ASIB accredited designer.
Skills and Attributes:
- Attention to detail
- Confidence
- Drive for results / consistent deliverer
- Flexibility and thinking out the box mind-set
- Accountability
- Collaborative
- Resilience
- Self-driven
- Work under pressure in a fast-moving growth environment
Deadline:27th March,2026
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- Job Purpose - the Administrator is responsible for providing accurate, efficient, and professional administrative support to the Payroll and Operations teams. This role ensures that all employee records, scheduling, and payroll-related documentation are correctly maintained and processed in compliance with company policies, procedures, and statutory requirements.
Key Responsibilities
Payroll Administration
- Process and verify employee hours, overtime, leave, and corrections.
- Perform BPSI and daily approvals including duty rosters, overtime templates, in/out lists, and Nimbus updates.
- Ensure accurate completion and submission of time books and daily reports.
- Assist with NBC updates, including leave, sick leave, and bonus payouts.
- Manage payroll-related queries and discrepancies in collaboration with management.
Employee Administration
- Process all employee movements including new hires (OPS), terminations, and transfers.
- Maintain and update employee records, staff lists, and organograms.
- Assist with PSIRA documentation and ensure compliance with registration requirements.
- Process UIF documentation and submissions.
- Handle IOD (Injury on Duty) reporting and ensure all supporting documents are completed and submitted.
Operational Support
- Support scheduling and staff planning across relevant branches.
- Prepare and submit weekly reports to management (e.g., fines, attendance).
- Capture and process manual orders where applicable.
- Share FAMS transfer details with controllers for appropriate action.
- Coordinate and communicate staff-related operational matters effectively.
Procurement and Asset Administration
- Manage stationery, cleaning, and consumable orders for designated branches.
- Assist with Capex requisitions and asset tracking.
Systems Utilized
- NBC
- HR Manage
- E-Services
- Nimbus / TT
- BPSI
Key Competencies
- Strong administrative and organizational skills.
- Exceptional attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to meet deadlines and work under pressure.
- High level of confidentiality and professionalism.
- Proficiency in MS Office (Excel, Word, Outlook).
Qualifications and Experience
- Grade 12 (Matric) essential.
- Certificate or Diploma in Administration, Human Resources, or Payroll (advantageous).
- Minimum of 2–3 years’ experience in an administrative role, preferably within a payroll or operational environment.
- Knowledge of payroll systems, HR processes, and related statutory requirements.
Key Performance Indicators (KPIs)
- Accuracy and timeliness of payroll submissions and reports.
- Compliance with PSIRA, NBC, and UIF requirements.
- Timely completion of approvals, reports, and documentation.
- Efficiency and professionalism in handling queries and requests.
- Up-to-date maintenance of employee records, organograms, and schedules.
Deadline:31st March,2026
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- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
- Basic Ambulance Attendant
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
Deadline:27th March,2026
go to method of application »
- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
- Basic Ambulance Attendant
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
Deadline:27th March,2026
go to method of application »
- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
- Basic Ambulance Attendant
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
Deadline:27th March,2026
go to method of application »
MAIN PURPOSE OF JOB:
- To provide superior service to internal and external customers via all contact channels and all media.
QUALIFICATION & EXPERIENCE:
- Matric or relevant qualification
- Customer Service experience in a Call Centre environment would be advantageous
- Computer literacy essential (MS Word, Excel, Outlook, Listener)
Responsibilities and Duties:
Quality of Service
- Offer solutions to client issues and concerns via all contact channels and all media e.g. trouble shooting with technical queries
Productivity of Service
- Log in to FADT systems on time and for full shift duration
- Maintain schedule adherence
- Aim for first time contact resolution
Business Intelligence Management
- Note details of all customer interactions on applicable systems
Customer Database management
- Action and update all customer requests on Listener
- Proactively maintain customer data
Escalation of client issues and concerns
- Escalate Issues and Concerns appropriately, utilising correct business processes and systems
- Take ownership of escalated queries, ensuring resolution and follow up with customers
Knowledge Management
- Stay abreast of all changes and additions to knowledge base
go to method of application »
- Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
- PSIRA registered - Grade C
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
- Driver's license
- Own Vehicle
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
Deadline:31st March,2026
Method of Application
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