Current Jobs at Capitec Bank

Why this role exist

• At Capitec, we believe better decisions start with better insights. This role exists to unlock the value of our data by turning complex information into clear, practical insights that help our teams make smarter decisions and deliver better outcomes for clients.In this role, you’ll work closely with stakeholders across the business to understand their needs, identify opportunities, and use data to solve real problems. Your insights will support how we design products, improve processes and measure performance — helping us grow as a truly insights‑driven organisation.If you enjoy working with data that has real‑world impact — and explaining insights in a way people can easily understand — this role could be for you.

What you'll be doing:
In this role, you’ll:

• Transform complex data into actionable insights that support business strategy and performance
• Lead and contribute to end‑to‑end data analysis initiatives with measurable business impact
• Analyse large, complex datasets using advanced analytical tools and techniques
• Partner with cross‑functional teams to understand business challenges and data requirements
• Build clear, intuitive dashboards and reports for decision‑makers
• Identify trends, risks and opportunities across products, processes and customer journeys
• Communicate findings and recommendations clearly to non‑technical stakeholders
• Apply your understanding of financial products, business processes and industry context to your analysis

What we're looking for
Minimum Experience : 

• An Honours degree in Analytics, STEM or a related field, with at least 5 years’ relevant experience, or
• A Bachelor’s degree in Analytics, STEM or a related field, with at least 8 years’ relevant experience
• Solid experience in data analysis, ideally within banking or financial services
• A proven track record of delivering insights that drive business decisions and outcomes
• Strong capability in advanced data analysis tools such as SQL, Python, R, Tableau or Power BI
• Experience performing complex analysis and statistical modelling
• Confidence working with cross‑functional teams to translate business needs into data solutions
• The ability to explain insights clearly and influence decision‑making at different levels
• A good understanding of financial products, industry trends and regulatory requirements, and how these affect data analysis

Knowledge

• Advanced proficiency in writing complex SQL queries, optimizing query performance, and working with large datasets.
• Expertise in advanced Excel functions, including macros and VBA.
• Proficiency in creating advanced visualizations and dashboards using tools like Tableau, Power BI, or similar
• Advanced skills in Python or R, including data manipulation libraries (e.g., pandas, numpy) and data visualization libraries (e.g., matplotlib, seaborn).
• Strong understanding of statistical methods and their application in financial data analysis.
• Understanding of predictive analytics techniques and their application in financial analysis.
• Knowledge of data modelling techniques to structure and organize data effectively.
• Understanding of risk analysis methods and their application in financial services.

Qualifications (Minimum)

• Bachelor's Degree in Analytical/Data/Technical or Other

Qualifications (Ideal or Preferred)

• Honours Degree in Analytical/Data/Technical or Other

Knowledge

• Advanced proficiency in writing complex SQL queries, optimizing query performance, and working with large datasets.
• Expertise in advanced Excel functions, including macros and VBA.
• Proficiency in creating advanced visualizations and dashboards using tools like Tableau, Power BI, or similar.
• Advanced skills in Python or R, including data manipulation libraries (e.g., pandas, numpy) and data visualization libraries (e.g., matplotlib, seaborn).
• Strong understanding of statistical methods and their application in financial data analysis.
• Understanding of predictive analytics techniques and their application in financial analysis.
• Knowledge of data modelling techniques to structure and organize data effectively.
• Understanding of risk analysis methods and their application in financial services.

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• We sit within Risk Management  Forensic Services and investigate complex, high-stakes fraud matters — from internal corruption and serious policy breaches to organised criminal syndicates. We work closely with legal, compliance and external law enforcement, and our work directly protects the financial wellbeing of our business clients. 
• The team operates in a hybrid environment across office and field settings, with regular engagement at business centres. We value sharp thinking, sound judgement and the ability to adapt across different fraud types and environments.

What you'll do

• Manage investigations end-to-end from initial assessment through to evidence gathering, disciplinary hearings and criminal proceedings, including testifying where required 
• Conduct field investigations across Gauteng, including visits to business centres, independently 
• Use data and analytical tools including SQL, scripting and graph databases such as i2 Analyst's Notebook to interrogate information and build investigation intelligence 
• Identify control weaknesses across processes and recommend practical preventative measures and improvements 
• Build and maintain strong relationships with internal teams and external bodies such as SABRIC, SAPS and SAFPS 
• Deliver fraud awareness training across the business to strengthen how we collectively prevent and detect fraud

What you'll do

• Manage investigations end-to-end from initial assessment through to evidence gathering, disciplinary hearings and criminal proceedings, including testifying where required 
• Conduct field investigations across Gauteng, including visits to business centres, independently 
• Use data and analytical tools  including SQL, scripting and graph databases such as i2 Analyst's Notebook to interrogate information and build investigation intelligence 
• Identify control weaknesses across processes and recommend practical preventative measures and improvements 
• Build and maintain strong relationships with internal teams and external bodies such as SABRIC, SAPS and SAFPS 

What we're looking for

• 5–6 years’ forensic investigation experience, ideally in banking or financial services 
• Proven ability to run complex investigations independently from start to finish 
• Knowledge of evidence law, court procedures and disciplinary processes, including testifying 
• Experience using analytical tools such as SQL, scripting or graph databases 
• Valid driver’s licence, own vehicle and willingness to travel for field work 
• CFE, LLB, BCom or related qualification would be advantageous 

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• This role sits at the point where our cloud platform meets the network it runs on. We are looking for a Cloud Engineer II with a strong networking foundation — someone who understands traditional networking, cloud networking, security and complex infrastructure environments.
• This is not a general cloud role. We need someone who came up through traditional networking, or has worked deeply with networking alongside cloud engineering. You should be able to reason about how packets move, how systems connect, and how secure, scalable infrastructure operates beyond the cloud console.

About the team

• You will join our Cloud Core Engineering team, the specialist group responsible for the foundational cloud infrastructure that the rest of the organisation builds on.
• The team manages the core AWS platform and networking layer, supporting systems used by millions of clients every day. The role has no direct reports, so the focus is on technical depth, engineering excellence and hands-on contribution.

What you will do
Design and deploy cloud solutions

• You will design and deploy cloud solutions in line with information security and governance frameworks, regulatory requirements, high availability principles, scalability and capacity planning.

This includes:

• Creating detailed planning and implementation documentation.
• Documenting designs, specifications and operational procedures.
• Preparing handover documentation.
• Carrying out complex deployments.
• Liaising with stakeholders to plan and deliver work.
• Supporting knowledge transfer to operational and support teams.

Maintain and improve infrastructure

• You will help ensure our infrastructure remains secure, stable, cost-effective and reliable.

This includes:

• Automating deployments and testing.
• Following standard operating procedures and documentation requirements.
• Maintaining compliance with internal, industry and regulatory security standards.
• Managing configuration standards for new deployments.
• Tracking costs, usage, constraints and risks.
• Supporting monitoring, alerting and availability.
• Providing third-level support for critical infrastructure issues.

Act as a cloud engineering subject matter expert

• You will work closely with internal teams, clients, suppliers and partners, contributing technical expertise and helping teams make strong engineering decisions.

This includes:

• Influencing technical decisions.
• Supporting collaboration across teams.
• Contributing knowledge on cloud engineering trends and best practices.
• Helping cloud engineering resources align to business workload.

Drive innovation and continuous improvement
You will play an active role in improving how we work.

This includes:

• Coaching and being coached.
• Building your technical knowledge in ways that benefit the business.
• Suggesting process, coding and automation improvements.
• Contributing to Communities of Practice.
• Keeping the knowledge base and engineering procedures current.

What you need — networking experience
The networking requirement for this role is essential.

We are looking for real, demonstrable depth in networking, including:

• Strong knowledge of networking protocols, network architecture and network security.
• Practical experience with public and hybrid cloud networking.
• Understanding of how traditional network design principles translate into cloud environments.
• Hands-on experience with authentication and authorisation protocols such as:
• LDAP
• Kerberos
• Active Directory
• OAuth 2.0
• OpenID Connect
• SAML
• The ability to troubleshoot connectivity issues from first principles.
• Experience working with complex networking environments, ideally including:
• Routing
• Switching
• Firewalls
• VPNs
• VPCs
• Transit Gateways
• Direct Connect / DX
• Hybrid connectivity
• Network segmentation
• Network security controls

What you need — cloud and platform experience
You should also bring strong cloud and platform engineering experience, including:

• A deep understanding of cloud computing concepts and technologies.
• Hands-on experience designing, deploying and managing solutions on AWS.
• Azure or GCP experience would be advantageous.
• Cloud-native solution design using APIs, containers, Kubernetes and service mesh.
• Experience introducing cloud technology into an environment from scratch.
• Design and troubleshooting experience on AWS.
• Experience developing and supporting infrastructure for microservices-based architectures.
• Working knowledge of CI/CD tooling and DevOps practices.
• Comfort with virtualisation technologies such as VMware, Docker and Kubernetes.
• Scripting and provisioning experience with tools such as:
• Terraform
• Ansible
• CloudFormation
• Equivalent infrastructure automation tools
• 3+ years’ experience in cloud computing, ideally across more than one platform.

Why this role is different
This is a technical role with real impact.

• You will work on infrastructure that supports multiple engineering teams and services used by millions of clients. Your decisions will influence how teams connect, scale and secure their services.

This role offers:

• Complex multi-account and multi-region cloud architecture.
• High-impact networking and cloud infrastructure challenges.
• A strong engineering culture.
• Collaboration with skilled technical teams.
• Continuous learning and growth.
• The opportunity to help build foundational infrastructure that matters

Education (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Information Technology - Computer Science

Additional Information

• Clear criminal and credit record

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About the role

• Over 23 million people bank with us. The data that powers every decision behind that — from product design to credit risk to client experience — needs to be clean, trusted and built to scale. That's where you come in. The Credit Access Data team is growing. We work at the intersection of granting, pricing and decision science, building the data foundations behind new credit products from the ground up. This isn't a maintenance role. You'll have a direct say in how our data warehouse grows, shape architectural decisions and work with senior stakeholders to turn complex business questions into reliable data that teams across our entire organisation can act on. You'll also lead a Community of Practice, bringing data practitioners together to share knowledge and raise standards across the business. We work openly, we move fast and we trust people who know their craft, if you see data as an outcome, not just an output, this is the role for you.

What you'll do

• Define how data is structured, sourced and stored — so that one trusted set of data powers many different teams and tools across our business
• Work directly with business stakeholders to understand what they need, then turn those needs into clear data requirements and well-documented solutions
• Write user stories with clear acceptance criteria and coordinate delivery across development and QA teams
• Lead test plans, validate transformation logic and drive defect resolution — so that what gets built is exactly what was agreed
• Define and maintain data quality rules, engage governance processes and make sure issues get resolved, not just reported
• Build relationships across multiple business areas and adapt how you communicate depending on who's in the room

Knowledge and Experience
Minimum Experience:

• Bachelors Degree in Information Technology — Computer Science or Information Technology  
• 5–10 years in business and data analysis, translating requirements into technical specifications
• At least 5 years working across teams, leading data capability initiatives in large-scale data environments
• Designs and leads test plans. Validates data transformation logic and reports. Coordinates defect resolution.
• Understands multiple business functions and data needs.  Adapts language and approach to different stakeholders
• Collaborates with data developers to define KPI's, metrics and dashboard requirements.  Ensures alignment to business objectives

Technical skills: 

• Strong SQL — data validation, reconciliation and transformation logic
• Experience with dimensional modelling, star and snowflake schemas, and fact and dimension tables
• Ability to read and contribute to logical and conceptual data models, and document metadata with full traceability
• Working knowledge of data warehouse and Lakehouse concepts — data ingestion, ETL processes, data marts and reporting 

Ways of working: 

• Comfortable writing user stories and coordinating development and QA teams through full delivery cycles
• Experienced in Agile methodologies and project management
• Confident communicator who works equally well with technical and non-technical stakeholders
• Strong analytical thinker with commercial awareness and a practical approach to problem-solving

Knowledge:

• Banking, telecommunications and financial services
• Quantifying business value from data
• Data Architecture including concepts of data warehousing and Lakehouse
• Data warehousing including concepts of data sources, data ingestion, data marts, ETL (extract, Transform and Load processes), dashboards and reporting, advanced analytics and predicative modelling
• Project management and Agile Methodologies
• Data governance and data management
• Cross functional facilitation
• Leading a Community of Practice

Additional Information

• Clear criminal and credit record

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• Capitec is looking for a Senior Business Process Engineer to design, optimize and help implement end-to-end Business Banking client lifecycle processes within Client Integrity. The role focuses on scalable, compliant and client-centered solutions across onboarding, servicing, client information management, due diligence, risk categorization, remediation, restriction management and offboarding.
• This role is suited to someone who combines business process engineering, business architecture, analytical and systems thinking, regulatory awareness, data insight and strong stakeholder influence. The successful candidate will help shape Business Banking capabilities while contributing to a future unified Client Integrity architecture across Capitec.

What you'll do

• Design and optimise end-to-end client lifecycle processes across onboarding, servicing, due diligence, risk categorization, remediation, restriction management and offboarding.
• Develop target-state operating models, business capabilities and business architecture that support scalable and sustainable Client Integrity solutions.
• Apply regulatory, legal, compliance and risk considerations to ensure solutions are practical, controlled, auditable and fit for Business Banking complexity.
• Improve client information management, data quality, related party management, UBO visibility, CRM capability, reporting and governance.
• Work across Product, Operations, Technology, Risk, Compliance, Legal and Data teams to deliver cross-functional solutions and influence senior stakeholders.
• Use critical thinking, systems thinking and root-cause analysis to solve complex business, operational, data and regulatory challenges.

Minimum Requirements

• At least 8 years’ experience in Business Engineering, Business Process Engineering, Business Architecture, Business Analysis, Data and Analytics with strong risk and compliance understanding, or a similar discipline.
• Relevant engineering qualification, preferably Industrial Engineering or a related field, or similar experience with relevant qualifications.
• Proven experience solving complex business challenges in large organisations.
• Experience designing and optimising business processes, operating models, business capabilities and enterprise-level solutions.
• Experience in Business Banking, Financial Services or another highly regulated environment.
• Strong stakeholder engagement, communication and influencing skills, including senior leadership engagement.
• Exposure to enterprise client platforms, workflow solutions and CRM systems.

Key Skills and Domain Exposure

• Business process engineering, business architecture and capability modelling.
• Client lifecycle management, including onboarding, servicing, information management, relationship management and offboarding.
• KYC/FICA, AML, CDD/ODD, EDD, FATCA/CRS and compliance-driven process design.
• Data quality, client data governance, reporting awareness and client information management.
• CRM, workflow solutions, digital servicing, self-service and enterprise client platforms.
• Critical thinking, systems thinking, structured problem solving, root-cause analysis and stakeholder influence

What Will Make You Stand Out?

• Experience in Business Banking client lifecycle management, especially with legal entities, ownership structures, authorized representatives, related parties and servicing complexity.
• Exposure to UBO management, client risk categorization, due diligence, remediation and regulatory frameworks.
• Experience designing target operating models and cross-functional solutions across business, technology, risk, compliance, legal and data teams.
• Ability to act as a trusted deputy, team lead or programme lead while bringing a strategic, enterprise-wide mindset.
• Strong written, verbal and presentation skills, with the ability to simplify complexity for different stakeholders.

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• To provide coordination support within a designated product area, department, function, project or initiative, bringing together multiple and diverse elements for the effective operation and delivery of initiatives, projects and activities in line with processes and standards

Experience
MINIMUM/IDEAL:

• At least 5 years’ experience of coordination for delivery and/or achievement of business objectives within a relevant or related environment to the function, project or environment; including experience in monitoring, supporting planning, forecasting, reporting, budgeting and prioritisation.
• Comfortable in liaising with senior-level stakeholders and / or external parties such as legal and regulatory entities, vendors, partners. 
• Experience of using influence and negotiation to corral resources and stakeholders to drive objectives and delivery.
• Proven experience of prioritising, working to deadlines, multi-tasking and applying time management skills to ensure delivery.
• Designing and producing quality reports, presentations and material. 
• Experience in a large scale and complex environment

Qualifications (Minimum)

• A relevant tertiary qualification in Project Management or Economic and Management Sciences

Qualifications (Ideal or Preferred)

• A relevant degree in Project Management or Economic and Management Sciences

Knowledge
MINIMUM/DEAL:

• Strong knowledge of relevant functional / technical area and related task management tools, techniques, processes and systems.
• Understanding of business operations, including but not limited to budgeting, project management and planning principles, forecasting and scheduling.
• Knowledge of relevant regulatory and compliance requirements.
• Foundational information and data analysis knowledge.
• Stakeholder engagement and management processes and practices.

Skills

• Attention to Detail
• Communications Skills
• Decision making skills
• Interpersonal & Relationship management Skills
• Planning, organising and coordination skills

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• To unlock value from data by making it accessible, meaningful and actionable for stakeholders across the organisation. This role transforms complex data into insights that support strategic decision-making, optimise operations and improve business performance. By identifying trends, patterns and opportunities, the Data Analyst enables informed, data-driven decisions and contributes to our goal of being an insights-driven organisation.

What makes this role different

• This is not a traditional Data Analyst role. In addition to analysing data and generating insights, you'll engage directly with stakeholders, gather and translate business requirements, and develop initial solution prototypes. Success in this role requires a blend of technical expertise, business acumen and strong communication skills, enabling you to deliver value in a fast-paced, high-volume payments environment.

What you'll do

• Engage stakeholders directly — gather requirements, understand business needs and prototype initial solutions
• Perform complex data analysis and statistical modelling2 on high-volume datasets
• Work with cross-functional teams to understand business needs and deliver data-driven insights
• Communicate and present findings and recommendations to non-technical stakeholders
• Contribute to data modelling and get exposure to engineering concepts
• Use AI tools — including Copilot and Claude — as active partners in your analysis, not just shortcuts 

Minimum Experience

• Honours degree in an analytics or STEM  or  related field, PLUS at least 5yrs relevant experience OR
• Bachelor degree in an analytics or STEM  or  related field, PLUS at least 8yrs relevant experience OR  
• Equivalent experience of 8 yrs relevant experience and/or relevant certifications.
• Proven experience in data analysis at high-volume scale
• Track record of leading data analysis projects and driving business impact through data insights
• Advanced use of SQL, Python, R, Tableau or Power BI
• Experience working with cross-functional teams to understand business needs and deliver insights
• Experience presenting findings and recommendations to non-technical stakeholders 

Qualifications (Minimum)

• Bachelor's Degree in Analytical/Data/Technical or Other

Qualifications (Ideal or Preferred)

• Honours Degree in Analytical/Data/Technical or Other

Knowledge

• Advanced SQL — complex queries, performance optimisation and large datasets
• Advanced Excel, including macros and VBA
• Data visualisation tools — Tableau, Power BI or similar
• Python or R  
• Statistical methods and predictive analytics techniques and their application in data analysis
• Data modelling techniques to structure and organise data effectively
• Risk analysis methods and their application in financial services 

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• Lead the embedding, optimisation and maintenance of the accuracy of the Credit Pricing or Provisioning framework and all related models for the Capitec Group
• Lead the team responsible for the design, development, testing, implementation and maintenance of existing and new models, while adhering to standards, principles, methodologies and frameworks for any one of the below functions:
• Credit pricing and capital requirement calculations
• Modelling and forecasting of bad debt (Provisioning)

Experience
Minimum:

• Honours Degree with 7+ years’ experience in an analytical capacity, working in a dynamic, mathematically complex environment – focusing on financial modelling.
• Of which at least 3 years in working with credit pricing or provisioning.
• OR Masters Degree with 6+ years’ experience in an analytical capacity, working in a dynamic, mathematically complex environment – focusing on financial modelling.
• Of which at least 3 years in working with credit pricing or provisioning.
• Previous leadership experience
• Regular exposure to members of the Executive Committee.

Ideal:

• Capitec Experience
• Supervisory experience

Qualifications (Minimum)

• Honours Degree in Mathematics or Statistics

Qualifications (Ideal or Preferred)

• Masters Degree in Mathematics or Statistics

Knowledge
Minimum:

• Forecasting / budgeting
• Advanced statistical analysis
• Advanced financial mathematics
• Expert knowledge on credit pricing or provisioning principles, standards, methodologies, frameworks and best practices.
• Relevant legislation and regulatory frameworks (Basel, IFRS 9)
• Regulatory analytics (ICAAP, AIRB)
• Expert knowledge on the impact of the economic, operating and regulatory environment on credit pricing or provisioning strategies
• Monitoring framework development and execution
• Leadership principles

Ideal:

• Commercial, business and financial principles and practices. 
• Operational environments across the credit life cycle 

Skills

• Analytical Skills
• Attention to Detail
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Numerical Reasoning skills
• Conditions of Employment
• Clear criminal and credit record

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About the Role

• We are looking for a highly strategic and experienced Specialist: Copywriter to join our creative team. This role is suited to an intermediate to senior-level copywriter with a strong advertising background and proven experience developing compelling campaigns across multiple channels.
• The successful candidate will be equally comfortable crafting a campaign concept for television and radio as they are writing digital content, social media copy, customer communications, and integrated marketing campaigns. This role requires someone who can think beyond execution and contribute strategically to brand storytelling, campaign development, and creative problem-solving.
• Creative portfolio link must be shared with application.

Job Requirements
Copywriting & Creative Development

• Develop compelling copy for integrated marketing campaigns.
• Write for multiple channels including:
• Television
• Radio
• Digital advertising
• Social media
• Brand and campaign collateral
• Produce copy that aligns with brand tone and communication principles.
• Craft campaign concepts, headlines, taglines, scripts, and long-form content where required.
• Translate strategic marketing objectives into creative communication solutions.

Strategic Contribution

• Participate in campaign ideation and creative concept development.
• Interpret and respond to complex marketing briefs.
• Contribute strategic thinking during campaign planning and messaging development.
• Collaborate with designers, marketers, product teams, agencies, and stakeholders to deliver integrated solutions.

Quality & Brand Governance

• Ensure all copy meets brand, legal, compliance, and quality standards.
• Maintain consistency of voice and messaging across channels.
• Adapt messaging for different audience segments and communication objectives.

Collaboration

• Partner closely with designers and creative teams throughout campaign development.
• Present and motivate creative recommendations to stakeholders.
• Provide constructive feedback during creative reviews.

Experience

• 5+ years' professional copywriting experience.
• Proven experience within an advertising agency, creative agency, or brand marketing environment.
• Demonstrated experience delivering through-the-line marketing campaigns.
• Portfolio showcasing work across traditional and digital channels.
• Strong conceptual and campaign development experience.
• Exposure to financial services, retail, or consumer brands.
• Ability to write or communicate in an African language, with Sesotho preferred and isiZulu advantageous, to support multilingual communication requirements.

Education

• Relevant qualification in advertising, marketing, creative writing or any related creative discipline
• Qualifications from institutions such as AAA School of Advertising, Vega School, Red & Yellow, or similar advertising-focused institutions will be advantageous

Competencies
Technical Skills

• Campaign conceptualisation
• Brand storytelling
• Advertising copywriting
• Script writing
• Digital content creation
• Social media copywriting
• Marketing communications
• Content strategy
• Editorial review and quality assurance

Behavioural Competencies

• Strategic thinker
• Creative problem solver
• Strong commercial awareness
• Excellent communication skills
• Detail-oriented
• Stakeholder management
• Adaptability and versatility
• Ability to manage multiple priorities

Condition of employment

• Clear criminal and credit record

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Purpose Statement

• To provide a business centre-based Business Banking sales and service function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience
Minimum:

• Banking experience of at least 3 years
• Experience of managing a portfolio of business customers with a service and financial analysis focus.
• Experience in preparing and motivating Credit applications 
• Cost control and sales management 

Ideal:

• 1+ yr spent in the Business Banking environment preparing and motivating credit application

Qualifications (Minimum)

• Diploma in Commerce or Finance

Qualifications (Ideal or Preferred)

• FAIS accredited as Key Individual and approved by FSCA

Knowledge
Minimum:

• Customer relationship management (CRM) principles and techniques
• How to interpret financial statements, balance sheets and basic financial ratios
• Standardized business banking transactional products and other core products relevant to small enterprises
• Business banking product offerings
• Understanding of collateral and balance sheets
• Multiple legal entities (companies, close corporations, sole proprietorships, etc.) in the business banking market and the legislative restrictions & requirements governing these from a financial services perspective
• Companies and Intellectual Properties Registration Act (CPIC) for correct documentation/mandate preparation purposes
• Knowledge of competitors offerings
• Regulations, Acts and Codes related to the banking environment.
• Financial Advisory and Intermediary Services Act (FAIS), the Financial Intelligence Centre Act (FICA) 

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions

Skills

• Interpersonal & Relationship management Skills
• Analytical Skills
• Negotiation skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Commercial Thinking Skills
• Strategic Thinking Skills
• Communications Skills
• Influencing Skills
• Attention to Detail
• Decision making skills
• Conditions of Employment
• Clear criminal and credit record
• Willingness to work flexible hours (including Saturdays and Public Holidays)

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Purpose Statement

• To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.

Experience
Minimum:

• Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
• Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
• Significant experience in preparing and motivating Credit applications 
• Cost control and sales management 

Ideal:

• 1-2 years managerial /leadership experience
• 1-2 years managing a small business centre 

Qualifications (Minimum)

• A relevant tertiary qualification in Business Management or Finance

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Business Management or Finance

Knowledge
Minimum:

• Principles and practices of business economics and the current business economic environment. 
• Customer relationship management (CRM) principles and techniques
• Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric clients in the portfolio). 
• Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio. 
• General banking practices and procedures. 
• Knowledge of competitor product offerings/ channels/ operational and marketing tactics. 
• Credit principles and practices, including an understanding of credit application, securities 
• Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. 
• Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). 
• Able to extract, analyse and apply CRM insights to influence the client management approach and strategy 
• General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Ideal:

• Features, benefits and value propositions of the respective company product/service offerings. 
• Multi-level products available and pricing structures
• Current taxation laws as they apply to customers. 
• A good knowledge of administration processes and procedures pertaining to Business Banking transactions
• Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)

Skills

• Interpersonal & Relationship management Skills
• Analytical Skills
• Negotiation skills
• Problem solving skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Commercial Thinking Skills
• Strategic Thinking Skills
• Communications Skills
• Influencing Skills
• Attention to Detail
• Decision making skills

Conditions of Employment

• Clear criminal and credit record
• Willingness to work flexible hours (including Saturdays and Public Holidays)

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What you’ll be doing

• This is not a traditional reporting role. You’ll own and evolve the Sigma analytics platform sitting on top of our Snowflake data environment and work closely with Treasury leadership to ensure critical insights are always available, accurate and decision-ready. The Data Analyst will work as the bridge between technical teams to translate business questions to data requirements. Understand the business processes and how data flows into the warehouse. Be involved in the design of new processes and ensure the design caters for data needs at the end of projects with little to no data rework needed.

You wil:

• Own the analytics layer
• Build and maintain Sigma dashboards, data models and reporting solutions supporting ALCO, Exco and Board-level decision-making.
• Turn complex data into clear insight
• Translate Treasury, liquidity and capital requirements into usable data products that shape strategy and planning.
• Drive smarter decision-making
• Design KPIs, dashboards, scenario analyses and self-service tools that enable faster, data-driven decisions across technical and non-technical stakeholders.
• Act as the bridge between business and data
• Translate business questions into data requirements and ensure reporting solutions are built with the end in mind.
• Improve and automate how we work 
• Identify opportunities to streamline reporting, reduce manual effort and use AI/modern tooling to improve productivity and efficiency.
• Partner across teams
• Work closely with Treasury, Finance, Risk, Data Engineering and Analytics teams to deliver high-quality, scalable solutions. 

What we’re looking for

Minimum requirements

• Relevant degree in Data, Analytics, Finance, or a related field
• Minimum of  5 years’ Experience in data analysis, BI engineering or analytics platforms
• Strong SQL skills and experience working with large datasets
• Experience with BI tools such as Sigma, Power BI, Tableau or similar
• Ability to communicate insights clearly to non-technical stakeholders
• Minimum of 5 years’ Experience delivering data-driven insights in a business environment

What will set you apart

• Experience working on cloud data platforms (e.g. Snowflake)
• Exposure to Treasury, banking or financial services data
• Experience building data models, dashboards and automated workflows
• Understanding of AI/GenAI use cases in analytics
• Experience working with or interpreting Python/R/Excel-based models
• Proven track record of influencing decisions through data at a senior level

Qualifications (Minimum)

• Bachelor's Degree in Analytical/Data/Technical or Other

Qualifications (Ideal or Preferred)

• Honours Degree in Analytical/Data/Technical or Other

Knowledge

• Advanced proficiency in writing complex SQL, optimising query performance, and working with large datasets on a cloud warehouse (Snowflake preferred).
• Strong proficiency in building advanced, governed visualisations, dashboards and data models in Sigma (or Tableau / Power BI / Looker / similar).
• Solid understanding of cloud data warehouse architecture, data modelling and semantic layers (data layer, scenarios, lineage) — ideally Snowflake.
• Understanding of analytics workflow orchestration, automation and data governance — version control, approvals, audit trails and lineage.
• Practical understanding of AI/GenAI applied to analytics — semantic layers, AI-assisted workflow and dashboard design, and automation of analytics processes.
• Ability to read and interpret existing Python, R or Excel models in order to port their logic and outputs into Sigma + Snowflake.
• Expertise in advanced Excel (including macros/VBA) sufficient to interpret and migrate existing Excel-based models.
• Awareness of Treasury / ALM concepts (IRRBB, NII/EVE, LCR/NSFR, FTP, capital planning, stress testing) and regulatory artefacts (LAS, ICAAP, ILAAP, CSST, Recovery Plan) is advantageous — domain depth is provided by the quants and ALM specialists the role supports

Skills

• Analytical Skills
• Communications Skills
• Problem solving skills
• Project Management Skills (Methodolgy Specific)

Conditions of Employment

• Clear criminal and credit record
• Find similar jobs:

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What you'll do

• Build and maintain dashboards and automated reports that track programme performance, client engagement and redemption behaviour across Live Better Rewards
• Conduct post-campaign analysis to quantify business impact, measure behavioural change and help the team understand what's driving results
• Perform audience selection and targeting — making sure the right clients get the right rewards and campaigns at the right time
• Analyse client and merchant data to identify new partnership opportunities and improve the rewards proposition
• Generate insights that shape Rewards strategy, campaign design, client journeys and future investment decisions
• Work with data engineering, finance and marketing to understand what the business needs — and answer it with data  

Our team

• The Rewards Insights & Analytics team is the data and decision-support function behind Live Better Rewards. We combine business intelligence, analytics and strategic insight capabilities, and work closely with data engineering to build the foundations that power everything from reporting to redemption. 
• Live Better Rewards has been ranked the best Financial Service Loyalty Programme for mass market consumers in 2024/5 by the Truth and BrandMapp Loyalty Whitepaper — and with over 6.5 million active users across more than 30 retail and service partners, it's one of South Africa's most active rewards programmes. When the analysis is right, our clients get better rewards. When it's not, we find out fast. 

Why this role is different

• Your insights shape live decisions — campaign design, partner selection, client journeys and where we invest next
• You'll work with one of the richest client data sets in South African retail banking — real behaviour, at real scale
• You'll have reach across the business: working with marketing, finance, data engineering and the Rewards team directly
• We have a high internal promotion rate — if you are a self-starter who takes initiative, the opportunities for growth here are real

What we're looking for
Minimum Experience: 

• More than 4 years experience in data analysis, with a significant portion in financial services or banking
• A track record of leading data analysis projects that deliver measurable business impact
• Hands-on experience with SQL, Python or R — and visualisation tools like Tableau or Power BI
• Experience working with and presenting findings to cross-functional teams and non-technical stakeholders
• An understanding of financial products, industry regulations and their effect on data analysis  Of commun

Qualifications (Minimum)

• Bachelor's Degree in Analytical/Data/Technical or Other

Qualifications (Ideal or Preferred)

• Honours Degree in Analytical/Data/Technical or Other

Knowledge

• Advanced SQL — complex queries, query optimisation and large data sets
• Python or R, including data manipulation libraries (pandas, numpy) and visualisation libraries (matplotlib, seaborn)
• Statistical methods and predictive analytics applied to financial data
• Data modelling and risk analysis in a financial services context
• Advanced Excel, including macros and VBA 

Skills

• Analytical Skills
• Communications Skills
• Problem solving skills
• Project Management Skills (Methodolgy Specific)

Conditions of Employment

• Clear criminal and credit record

go to method of application »

• We’re looking for a Strategic People Partner who doesn’t just support the business but helps shape it. Someone who can confidently take a seat at the table, challenge thinking, and partner with leaders to build teams that truly move the needle. 

What You’ll Be Doing

• Partner with senior leaders to co-create and deliver people strategies aligned to real business priorities.
• Operate as a thought partner to executives, connecting business strategy, people priorities, and organisational choices to drive long-term impact.
• Shape organisation and workforce design to enable scale, agility, and effective ways of working.
• Be a trusted advisor -solving complex people challenges and shaping solutions that stick.
• Lead and support enterprise-wide strategic initiatives in partnership with Centres of Excellence.
• Guide leaders across the talent lifecycle, including talent acquisition, performance, succession, and workforce planning.
• Understand the impact of emerging technologies, including AI, and proactively shape workforce capability, roles, and ways of working as the business evolves.
• Drive DEI and employee experience as part of broader business transformation (not standalone initiatives). 

How You Will Create Impact

• Drive end-to-end change management - from diagnosing the need for change to embedding and sustaining it. 
• Design and evolve future-fit organisational structures that enable agility, scalability, and performance. 
• Lead organisation design conversations, including spans, layers, capabilities, and ways of working.  
• Build change capability in leaders, enabling them to lead transformation confidently  
• Use people data, organisational diagnostics, and external trends to proactively shape workforce strategy.  
• Embed new ways of working (agile, digital-first, customer-centric teams). 
• Identify capability gaps and influence upskilling and reskilling strategies for the future. 
• Act as a connector across the business, breaking silos to enable integrated people solutions  

What You Bring

• You’re not just experienced - you’re strategically wired and impact-driven. 
• You bring 8+ years’ experience as a Strategic HR / People Partner, with a track record of delivering real outcomes. 
• You’ve partnered with leaders at an executive senior, strategic level, shaping direction - not just supporting it. 
• You understand business strategy and how people enable it (beyond HR frameworks).  
• You’ve led or supported change, restructuring, and organisational design in complex environments.  
• You’re confident challenging thinking and influencing stakeholders, with credibility and care. 
• You balance strong people intuition with data-driven decision-making.  

The Foundation: 

• A relevant tertiary qualification in Human Resources, Commerce, or Industrial / Organisational Psychology.  
• Ideally, a postgraduate qualification and HPCSA registration.  
• Strong HR generalist capability, with sound knowledge of governance, systems, and labour legislation.  

The Edge: 

• You’re an energy-giver - someone deeply connected to the business, who can read the room, sense what’s needed, and move seamlessly between strategic thinking and hands-on execution to drive meaningful, lasting impact.

Why You’ll Love It Here

• Work closely with leaders who value your insight and expertise.  
• Be considered for broader opportunities as the organisation evolves.  
• Thrive in a culture that values collaboration, innovation, and continuous growth. 
• Make a tangible impact on both business performance and employee wellbeing. 

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Purpose of the role

• We need this role because reliable analytics depend on well‑designed, well‑tested data foundations. We turn raw, complex data into structured, business‑ready datasets that teams can trust every day. This role exists to ensure data models, pipelines and semantic layers are built to perform, scale and support meaningful decision‑making across the business.

What you’ll do

• Design, build and maintain production‑ready data models that transform raw data into usable datasets
• Develop scalable data transformations with strong validation, testing and quality controls
• Create and optimise semantic layers and aggregation logic that support reporting and analysis
• Maintain and troubleshoot live data models, resolving incidents and improving performance
• Lead and influence design decisions, balancing quality, speed and long‑term sustainability
• Support and guide less experienced engineers through reviews, documentation and practical coaching

The team and how work gets done

• We work at the point where data becomes usable. The focus is on structuring, modelling and supporting data that feeds reporting and insights across multiple teams. Collaboration is key, with regular engagement across engineering, analytics and architecture. The work directly affects how quickly questions can be answered and how confidently decisions can be made.

What we’re looking for

• At least 5 years’ experience in analytics engineering or a closely related data role
• Proven experience delivering and supporting production data models and pipelines
• Strong data modelling capability and confidence designing business‑ready datasets
• Advanced SQL skills and experience using Python for data transformation or automation
• Experience building, testing and deploying data transformations using structured release practices
• Experience working on cloud data platforms and workflow orchestration tools such as Airflow or Prefect
• A solid understanding of data quality, governance and documentation
• Experience influencing technical decisions and working closely with stakeholders
• A bachelor’s degree in analytics, data, engineering, STEM or a related field

Qualifications (Minimum)

• Bachelor's Degree in Analytical/Data/Technical or Other

Qualifications (Ideal or Preferred)

• Honours Degree in Analytical/Data/Technical or Engineering - Other

Knowledge
Advanced grasp of:

• Data modelling best practices.
• Data governance and quality assurance.
• Cloud data platforms and orchestration tools (e.g., Airflow, Prefect).
• Understanding of software engineering principles (e.g., CI/CD, testing).

Skills

• Analytical Skills
• Communications Skills
• Planning, organising and coordination skills
• Problem solving skills
• Reporting Skills

Conditions of Employment

• Clear criminal and credit record