Current Jobs at Core Group

 Job Purpose

• The AR Credit Controller is responsible for the effective management of customer credit, billings, cash allocations, cash collection, and reconciliations.
• The role ensures compliance with credit policies, accurate customer account maintenance, timely billing and collections, and professional internal and external customer service to support healthy cash flow and risk management.

Qualifications & Experience

• Min a Diploma or Degree in Finance, Accounting, or a related field
• Minimum 3–5 years’ experience in an Accounts Receivable or Credit Control role
• Experience working with CGIC and credit insurance processes (preferred)
• Extensive experience within Excel is required. 

Key Responsibilities

Account Maintenance & Credit Management

• Distribute credit applications to new customers and manage credit limit increases/decreases.
• Review all credit applications for completeness and accuracy upon receipt.
• Submit CGIC approval requests via the Cregalink application and forward to the AR Manager for approval.
• Create new customers on the ERP system and upload approved/declined credit applications to the Company Shared Drive (Google Drive).
• Maintain accurate customer master data including CGIC status, email addresses, delivery addresses, contact details, and sales representative allocations.
• Ensure all customer-related portals are understood and compliance requirements are adhered to.
• Place customer accounts on hold when credit limits are exceeded and update records for BUH and AR Manager review.
• Release orders carefully and efficiently within two hours of receipt from Order Management, ensuring strict adherence to approved credit limits.
• Ensure no orders are released against expected fraudulent cheques or deposits.
• Prepare monthly reconciliations as part of incentive packs in the prescribed format.
• Issue monthly Syspro statements to customers by close of business on Business Day 4 (excluding credit balance statements), including intergroup statements.

Banking & Cash Allocations

• Save all remittances and payment confirmation emails to the Company Shared Drive (Google Drive).
• Receipt all customer payments to accounts by noon on the following business day.
• Allocate payments according to customer remittances within two business days of reflecting on the bank statement.
• Obtain confirmation emails from customers when remittances are not provided.
• For interim payments with no allocation instructions, obtain written confirmation from the customer that the amount should remain unallocated.
• Ensure no unallocated amounts remain over month-end.

Billing Management

• Submit monthly contractual billings to BUH by close of business on Business Day 13.
• Load approved contractual billings on Syspro and upload to the Company Shared Drive by Business Day 18.
• Load approved ad hoc billings on Syspro and upload to the Company Shared Drive within two business days of BUH approval.
• Liaise monthly with customers to identify ad hoc billings due that have not been deducted from their accounts.
• Forward ad hoc billings to the relevant sales representatives within 72 hours of receipt and follow up until resolved.
• Ensure the Filemaker system is checked and all approved billings are raised timeously.

Cash Collection

• Ensure all outstanding amounts are collected timeously in line with agreed payment terms.
• Confirm customer receipt of statements and resolve queries prior to due dates.
• Submit all AR adjustments for approval by the AR Manager.
• Save full supporting documentation for all adjustments on the Company Shared Drive.
• Prepare and submit incentive packs based on cash collection performance by Business Day 4 in the prescribed format.

Credit Committee Preparation

• Prepare full reconciliations and detailed responses for outstanding balances in the prescribed format.
• Ensure all action items are addressed by the subsequent credit committee meeting.
• Provide required responses even if unable to attend the meeting.

Customer Service

• Internal: Resolve internal queries efficiently, professionally, and within agreed timelines.
• External: Handle and resolve all customer queries in a professional, timely, and customer-focused manner.

Key Skills & Competencies

• Strong attention to detail and accuracy
• Excellent time management and organisational skills
• Ability to work under pressure and meet strict deadlines
• Strong communication and stakeholder management skills
• Sound understanding of credit risk and AR processes
• ERP system proficiency (Syspro experience advantageous)

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Job Description

• Are you passionate about premium consumer technology and building high-performing retail partnerships? 
• As the Key Account Manager, you will be responsible for managing and growing strategic retail and channel partner accounts for the consumer portfolio. You will develop and execute account strategies that deliver revenue, profitability, market share and exceptional brand execution while collaborating closely with Sales, Marketing, Supply Chain and Finance teams.
• Success in this role requires strong commercial acumen, excellent relationship management skills, data-driven decision-making and a passion for delivering outstanding customer experiences.

Key Responsibilities

Strategic Account Management

• Develop and execute annual and quarterly Joint Business Plans with key retail partners.
• Build and maintain strong relationships with buyers, category managers, retail operations and senior stakeholders.
• Identify new growth opportunities across the product portfolio within retail and business operations. 
• Negotiate ranging, promotional activity, pricing and commercial agreements.
• Provide regular business reviews, performance reporting and strategic recommendations.

Sales & Commercial Performance

• Deliver sales, revenue, margin, market share and profitability targets.
• Drive promotional campaigns, seasonal initiatives and new product launches.
• Analyse sell-in, sell-out, stock availability and forecasting data to optimise performance.
• Secure forward orders and improve forecast accuracy.
• Monitor competitor activity and identify opportunities to strengthen Bose's market position.
• Ensure products are merchandised and displayed to premium brand standards.
• Drive excellence in product availability, demo experiences and in-store execution.
• Coordinate launch readiness across retail partners.
• Identify opportunities to improve visibility through premium displays and experiential retail.

Training & Partner Development

• Deliver engaging product and sales training to retail partners and store teams.
• Equip partners with the latest product information and marketing assets.
• Conduct regular store visits to improve product knowledge and customer experience.
• Manage pricing, promotional approvals, claims and account administration.
• Monitor marketing investments and promotional spend against budget.
• Work closely with Planning, Logistics and Finance to improve service levels and stock availability.
• Maintain accurate account documentation, forecasts and reporting.

Qualifications

• Grade 12 (Matric)
• Relevant tertiary qualification in Business, Sales, Marketing, Retail Management or a related commercial field.

Experience

• 3–5 years' experience in Key Account Management, Retail Account Management, Channel Sales or Business Development.
• Experience within consumer electronics, premium retail, technology, audio, FMCG or a distribution environment is highly advantageous.
• Proven track record of achieving sales and commercial targets.

Skills & Competencies

• Strong commercial and financial acumen.
• Excellent negotiation and relationship management skills.
• Ability to analyse sales, forecasting and market data to drive business decisions.
• Strong understanding of merchandising, retail execution and promotional planning.
• Exceptional presentation and communication skills.
• Highly organised with excellent planning and execution ability.
• Passion for premium consumer technology and customer experience.
• Advanced Microsoft Office skills with experience using Power BI or similar reporting tools.

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Job Description

• The Account Manager is responsible for managing and developing a portfolio of SME retail and reseller accounts, ensuring strong commercial performance, achievement of sales targets and alignment with the strategic requirements of the Brand and Core Group.
• The role is responsible for building strong relationships with reseller partners, identifying opportunities to grow revenue and market share, supporting product launches and promotions, training reseller staff, and ensuring effective merchandising and brand execution within stores.
• The Account Manager acts as a key commercial partner to customers, balancing sales growth, profitability, brand standards and customer satisfaction.

KEY PERFORMANCE AREAS

Account Management & Relationship Building

• Manage a portfolio of SME retail and reseller accounts effectively.
• Build and maintain strong, long-term relationships with key decision-makers and store personnel.
• Understand each customer's business model, commercial objectives and operational requirements.
• Conduct regular account reviews and store visits.
• Identify opportunities to increase revenue, product penetration and customer engagement.
• Resolve customer queries, concerns and escalations professionally and timeously.
• Develop account plans aligned to business and brand objectives.

Sales & Target Achievement

• Achieve and exceed monthly, quarterly and annual sales targets.
• Drive sell-in and sell-through across the assigned account portfolio.
• Identify new business opportunities and expand existing accounts.
• Monitor sales performance and proactively implement corrective actions where required.
• Drive sales of key products, launches, promotions and strategic product categories.
• Maintain an accurate sales pipeline and provide regular forecasts.
• Analyse account performance and identify opportunities for growth.

Commercial & Financial Management

• Develop a strong understanding of customer profitability and commercial performance.
• Negotiate pricing, promotions, trading terms and commercial agreements within approved parameters.
• Monitor customer spend, sales volumes, margins and overall account performance.
• Ensure commercial decisions support both customer and company profitability.
• Manage account-related budgets and promotional spend where applicable.
• Identify risks and opportunities within the account base and escalate appropriately.
• Train reseller staff on products, features, benefits and selling techniques.
• Ensure reseller teams are knowledgeable about new product launches and promotions.
• Drive product knowledge and sales capability within the reseller network.
• Support the implementation of product and brand training initiatives.
• Act as a product and brand ambassador within assigned accounts.

Market & Competitor Intelligence

• Maintain strong awareness of consumer electronics and retail market trends.
• Monitor competitor pricing, promotions, product launches and merchandising activity.
• Gather market intelligence from reseller partners and store teams.
• Provide actionable feedback to Sales, Marketing and Brand teams.
• Identify emerging market opportunities and potential threats.

Cross-Functional Collaboration

• Work closely with Sales, Marketing, Brand, Product, Supply Chain, Finance and Operations teams.
• Coordinate with internal stakeholders to ensure customer requirements are effectively managed.
• Support product launches, campaigns and strategic initiatives.
• Ensure customer feedback and market insights are communicated internally.
• Contribute to the development and execution of sales and account strategies.
• Maintain accurate customer and account information.
• Prepare regular sales, account and performance reports.
• Track targets, forecasts, sales performance and key account metrics.
• Ensure CRM and relevant sales systems are maintained accurately.
• Provide regular updates to management on account performance, opportunities and risks.
• Manage time, travel schedules and customer visits effectively.

KEY PERFORMANCE INDICATORS

• Achievement of monthly, quarterly and annual sales targets.
• Revenue and gross margin growth across assigned accounts.
• Account retention and relationship strength.
• New business and account growth.
• Sell-through performance.
• Forecast accuracy.
• Reseller training completion and effectiveness.
• Merchandising and brand compliance.
• Promotional and product launch execution.
• Customer satisfaction and issue resolution.
• Accurate and timely reporting.
• Growth in strategic product/category penetration.

REQUIRED QUALIFICATIONS

Minimum:

• Grade 12 / Matric.
• Relevant tertiary qualification in Sales, Marketing, Business Management, Commerce or a related field is advantageous.

REQUIRED EXPERIENCE

• Minimum 3 years' experience in a retail sales, account management or distribution environment.
• Experience managing SME retailers, resellers or dealer networks is advantageous.
• Previous experience in the consumer electronics, technology or FMCG industry is advantageous.
• Proven track record of achieving sales targets.
• Experience with account management, customer negotiations and commercial discussions.
• Experience conducting customer/store visits and managing merchandising execution.
• Experience training or developing retail/reseller sales staff would be advantageous.
• Good understanding of retail and distribution principles.
• Excellent Microsoft Office skills, particularly Excel and PowerPoint.
• Strong knowledge of macOS and iOS.
• Good understanding of consumer electronics and technology products is advantageous.
• Ability to prepare and present professional sales and account reports.

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Purpose of the Role:

• The Recruitment Screening & Support Coordinator provides structured screening, coordination and administrative support to the iStore recruitment team. The role supports two Recruiters by managing high-volume first-level candidate screening, assessments, candidate communication, interview coordination, recruitment administration and accurate system updates.
• The role is expected to apply sound judgement rather than only process administration: identifying candidates who meet the core requirements, recognising gaps or risks, escalating exceptions and ensuring suitable candidates move through the recruitment process efficiently and professionally.

Key Responsibilities:

• Screen CVs and applications against approved vacancy criteria, including experience, qualifications, location, availability and role-specific requirements.
• Conduct initial telephonic, video or structured screening where required and capture clear screening notes.
• Provide day-to-day recruitment administration support to two iStore Recruiters across their vacancy portfolios.
• Use approved screening questions and criteria consistently across candidates and vacancies.
• Identify suitable candidates for Recruiter review and clearly motivate why the candidate meets the core requirements.
• Identify and flag concerns such as unexplained gaps, job-hopping, salary misalignment, location constraints, qualification gaps or other material risks.
• Search and filter candidate databases or recruitment platforms when additional candidate sourcing support is required.
• Support high-volume retail campaigns by processing applications at a pace without compromising screening quality.
• Escalate borderline or unusual profiles rather than rejecting potentially suitable candidates without Recruiter input.
• Assist Recruiters with ad hoc recruitment-related administration required to keep vacancies moving.
• Maintain vacancy trackers, candidate lists, interview schedules and recruitment documentation.
• Schedule interviews between candidates, Recruiters and Hiring Managers and manage changes when required.
• Maintain warm, professional communication that reflects the iStore and Core Group employer brand.
• Monitor candidates moving through screening, assessment, interview and pre-employment stages.
• Support recruitment projects, campaigns and peak recruitment periods across iStore.
• Develop knowledge of iStore roles, store structures and recruitment standards to improve support quality over time.
• Identify recurring administration delays, candidate drop-off points or system issues and raise them with the recruitment team.

Minimum Requirements:

• Matric or equivalent qualification.
• Prior experience in an administrative or recruitment support role will be an advantage.
• Proficiency in MS Office Suite (Word, Excel, Outlook).

Competencies and Skills:

• Excellent organisational and time management skills.
• Strong verbal and written communication abilities.
• High level of attention to detail and accuracy.
• Ability to work well under pressure and manage multiple priorities.
• A customer-focused approach to delivering a positive candidate experience.

What We Offer:

• Exposure to a fast-paced, innovative environment.
• Opportunities for growth within Core Group.
• A collaborative and supportive team culture.

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Job Description

• Core is the leading premium consumer electronics distributor in South Africa representing the world’s leading tech products like Apple, Nintendo, DJI and more. We believe in bringing products and services to people that’ll empower, enable, inspire and grow – achieved through agile supply chain management, impactful brand management, effective channel management, enterprise sales and media relations. 
• As a market leader in the consumer electronics distribution space, we strategically align our services and values with our global partners – some of the most valued and loved brands in the world – to ensure that we deliver world-class solutions to both the retail and enterprise industry we service across the African continent. 

ABOUT THE ROLE: 

• The Senior Marketing Manager is responsible for annual brand planning, campaign execution and performance reporting across the brand and retailer marketing ecosystem. This includes coordinating marketing and digital advertising activities, aligning campaigns to commercial objectives, and ensuring that each initiative supports brand growth, customer demand and retail partner performance.
• The role works closely with brand principals, retail partners, internal sales teams, creative teams and media agencies to translate brand priorities into commercially effective campaigns.
• The Senior Marketing Manager is expected to provide clear recommendations to leadership based on campaign performance, customer insight, market trends and retailer objectives.

Key Responsibilities: 

• Plan and manage media strategies aligned to marketing plan & strategy and business objectives (including Google, Social media ads, YouTube, Premium Placements, ATL, BTL, TTL, and in-store, etc) 
• Coordinate internal creative and external marketing briefs related to paid marketing 
• Develop marketing project plans with budgets that include target market, objectives and timelines. 
• Act as the brand custodian and champion for DJI, ensuring that all marketing communications, retail activations, digital campaigns and partner-facing materials comply with brand principles, launch priorities and global guideline requirements.
• Monitor category trends, competitor activity, consumer behaviour and retailer performance to identify opportunities for brand growth, product demand generation and campaign optimisation.
• Pro-active planning and re-alignment of any and all digital marketing collateral as required. 
• Plan and execute retail, channel and e-commerce marketing initiatives that improve product visibility, support sell-through, strengthen the customer journey and align with key trading moments such as launches, promotions and seasonal campaigns.
• Manage relationships with key external partners & agencies related to Media, ATL, BTL, TTL & Digital Marketing. 
• Manage relationships with all internal stakeholders as required 
• Create, Manage, set up and monitor all advertising campaigns 
• Coordinate the sending of weekly customer digital newsletters for digital communications 
• Manage weekly customer newsletter content in collaboration with sales and retail teams, ensuring that deals, pricing and marketing support are aligned to commercial targets and customer demand.
• Digital and social media marketing

Reporting 

• Monthly advertising effectiveness reports
• Post-campaign feedback / analysis reports
• CRM journey reporting and optimisation

Educational Qualifications: 

• Relevant degree Bachelor’s degree in Marketing, Advertising, Business or related field. 

Experience Required:

• 7+ years’ experience in marketing, brand management or product marketing, preferably within consumer electronics, technology, retail, e-commerce or FMCG, with proven experience managing integrated campaigns, budgets, agencies and cross-functional stakeholders.

Key Competencies:

• Stakeholder leadership – Builds trusted relationships with brand principals, retailers, agencies and internal teams; communicates clearly, follows through on commitments and drives alignment across multiple priorities.
• Efficiency – Meet and Exceed all that is required of you in your job function and preform job at high standard.
• Proactively identify risks - Be aware and report any issues that might put the Business at Risk
• Focus on Quality: Setting high quality standards and striving for continuous improvement and quality assurance. 
• They Senior Marketing Manager will also be responsible for ideation, concept development, internal creative briefs, internal creative reviews, external media agency briefings, frequent budget and performance optimisations, and high levels of agility and pro-activity. Performance analysis and monthly reports on all brand activities.
• This individual is responsible for financial administration and billing procedures of all above the line digital marketing related costs. The Senior Marketing Manager will need to have strong written and verbal skills.
• Excellent organisational and project management skills. Ability to manage and prioritise multiple projects simultaneously. Strong analytical and data-driven approach to marketing campaigns and general decision making.