Current Jobs at Discovery Limited

Key Purpose 

• The purpose of this role is to execute change and communication initiatives that enable the effective adoption of IGS practices across the organisation. The IGS Change Manager translates complex strategic, regulatory, security and technical concepts into clear, compelling and accessible communication for all stakeholder groups. The role ensures that change introduced through projects, operational improvements, and regulatory activities is consistently assessed, planned, communicated, adopted, and embedded into business‑as‑usual environments. 
• This role plays a critical part in strengthening Discovery’s Digital Trust posture by driving awareness, behavioural change and cross‑business engagement, ensuring alignment with departmental strategy, communication frameworks, and enterprise‑wide standards. 

Areas of responsibility may include but not limited:

• Lead structured change management for projects, including impact assessments and the development of change, stakeholder engagement plans, communication plans, and adoption strategies.  
• Integrate change management activities into programme plans and collaborate closely with Programme Managers and Functional Leads.  
• Manage operational change across IGS, covering governance updates, communication platform, auditdriven changes, and training needs analysis.  
• Coordinate and execute change readiness activities, facilitate engagement sessions and workshops, change pipeline management, and targeted interventions to support adoption.  
• Establish and maintain consistent, repeatable change processes, ensuring full assessment of business impact, process adoption, and workforce readiness, alongside comprehensive documentation.  
• Define, measure, and report on security and privacy change adoption metrics, partnering with Human Risk Management to align training, awareness, and communication requirements. 

Personal Attributes and Skills 

Strong in:  

• Project change management methodologies 
• Operational / BAU change governance 
• Continuous improvement mindset 
• Excellent presentation and facilitation skills, with the ability to craft and deliver clear, engaging content. 
• Working knowledge and context of information security, privacy and governance practices 
• Proven ability to manage highvolume, parallel change initiatives 
• Excellent stakeholder and communication management and skills; leading without authority 
• Ability to translate technical security and privacy changes into businessrelevant impacts 
• Ability to manage multiple workstreams in a complex, matrixed environment 

Education and  Experience

• Bachelor’s degree in Business, IT, psychology or related discipline 
• 4+ years’ experience in change management, marketing, training / learning specialist, project management, or enterprise delivery roles 
• Demonstrated experience managing change across projects and operations 
• Experience working in regulated or auditdriven environments 

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Key Purpose:

• To accurately review and assess In Hospital related queries and updates, in line with Discovery Health products and in accordance with benefit entry criteria and established protocols

Key Outputs:

The successful applicant will be responsible for but not limited to the following job functions:

• Dealing with all IH queries and escalations through to resolution
• Enforcing policy, protocol and benefits decisions
• Meeting daily Operational Targets, TWT, etc.
• Ad Hoc duties based on business requirements
• Communicating effectively and accurately, progress, outcomes to complainants verbally and in writing
• To liaise with relevant stakeholders involved in the member’s care to ensure the best possible member journey.

Skills:

• Adapts interpersonal style to suit different people or situations
• Adapts to changing circumstances
• Assertive and confident
• Attention to detail
• Customer focused
• Demonstrates integrity
• Shows urgency and passion for servicing

Education and Experience:

The following requirements are essential:

• Matric
• Nursing Qualification (Enrolled/Professional Nurse)
• Valid SANC Registration
• Discovery Health working experience in a clinical role
• Discovery Health products and system knowledge
• PMB Legislation Knowledge
• Analytical Skills
• Effective Communication Skills (Written & Verbal)
• MS Office

The following requirements are advantageous:

• 1 year CRM Experience
• Discovery Health Pre-Authorizations working experience

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Key Purpose of the role

• The role involves policy and benefit reviews to identify client needs. The Financial Advisor will ensure that clients are always aware of product enhancements that may benefit their existing or new need. The Financial Advisor will always conduct financial needs analysis and or assess risk appetite before recommending changes to their existing product structure and or fund portfolios.

Job Category

• We are looking for a suitably experienced Financial Advisor to become part of our vibrant and dynamic sales team. This individual will consult with existing Discovery Life, Invest and Insure clients to offer them specialist advice on their current products, benefits and or fund selection. This role drives ongoing servicing of existing clients and as such is remunerated on a non-commissionable basis.

Key Responsibilities

Your tasks will typically involve:

• conducting in-depth reviews of clients' financial goals, from risk protection to wealth creation
• conducting a financial needs analysis and preparing proposals best suited to meet individual clients' requirements
• providing clients with information on new and existing products, benefits and services
• designing financial strategies
• assisting clients to make informed decisions
• reviewing and responding to clients changing needs and financial circumstances
• contacting clients with news of new financial products or changes to legislation that may affect their savings and investments
• Review client policies regularly to determine if adjustments are needed because of personal or financial changes

Personal Attributes and skills:

• Strong Customer focus
• Networking skills
• Proactive engagement
• Service orientated mind-set is critical
• Strong Planning and organisational skills

Qualifications and Experience:

Minimum

• Wealth management qualification with at least 120 credits
• RE5 qualification
• At a minimum 2 years’ experience as a Financial Advisor

Beneficial:

• Understanding of Financial Planning
• Knowledge of insurance (short-term, health, risk and investment industry)