Change Manager at Discovery Limited

Key Purpose 

• The purpose of this role is to execute change and communication initiatives that enable the effective adoption of IGS practices across the organisation. The IGS Change Manager translates complex strategic, regulatory, security and technical concepts into clear, compelling and accessible communication for all stakeholder groups. The role ensures that change introduced through projects, operational improvements, and regulatory activities is consistently assessed, planned, communicated, adopted, and embedded into business‑as‑usual environments. 
• This role plays a critical part in strengthening Discovery’s Digital Trust posture by driving awareness, behavioural change and cross‑business engagement, ensuring alignment with departmental strategy, communication frameworks, and enterprise‑wide standards. 

Areas of responsibility may include but not limited:

• Lead structured change management for projects, including impact assessments and the development of change, stakeholder engagement plans, communication plans, and adoption strategies.  
• Integrate change management activities into programme plans and collaborate closely with Programme Managers and Functional Leads.  
• Manage operational change across IGS, covering governance updates, communication platform, auditdriven changes, and training needs analysis.  
• Coordinate and execute change readiness activities, facilitate engagement sessions and workshops, change pipeline management, and targeted interventions to support adoption.  
• Establish and maintain consistent, repeatable change processes, ensuring full assessment of business impact, process adoption, and workforce readiness, alongside comprehensive documentation.  
• Define, measure, and report on security and privacy change adoption metrics, partnering with Human Risk Management to align training, awareness, and communication requirements. 

Personal Attributes and Skills 

Strong in:  

• Project change management methodologies 
• Operational / BAU change governance 
• Continuous improvement mindset 
• Excellent presentation and facilitation skills, with the ability to craft and deliver clear, engaging content. 
• Working knowledge and context of information security, privacy and governance practices 
• Proven ability to manage highvolume, parallel change initiatives 
• Excellent stakeholder and communication management and skills; leading without authority 
• Ability to translate technical security and privacy changes into businessrelevant impacts 
• Ability to manage multiple workstreams in a complex, matrixed environment 

Education and  Experience

• Bachelor’s degree in Business, IT, psychology or related discipline 
• 4+ years’ experience in change management, marketing, training / learning specialist, project management, or enterprise delivery roles 
• Demonstrated experience managing change across projects and operations 
• Experience working in regulated or auditdriven environments