Current Jobs at FNB South Africa

Job Description

• To provide a positive customer experience by being helpful and sensitive customer needs, expectations and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs
• Conduct themselves in an ethical manner at all times
• Adhere to the TCF (Treating Customer fairly) principles in all that you do
• Identify and sell/cross sell products aligned to customer needs
• Maximize channel optimisation opportunities identified aligned to customer needs  
• Ensure activities support cost containment and reduction
• Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience

Requirement:

• A completed financial related qualification (NQF5 or higher)

End Date: January 23, 2026

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Job Description

• To strategically and operationally manage and grow a portfolio of high revenue generating business clients.
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team in FNB Commercial Sales and Service (Worcester), you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

The Ideal candidate must have the following exposure:

• Manage and grow a portfolio of large commercial clients with complex banking needs
• Drive customer service delivery in line with predefined standards and in support of operational efficiencies and objectives.
• Ensure growth in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
• Develop and manage internal and external key stakeholder relationships that enable achievement of operational objectives.
• Set tactical goals and optimize the use of the people, finances and technology in order to realize those goals.
• Define a sales strategy and delivery plans in support of the strategic business objectives
• Compose and present credit applications in accordance with the Banks Credit Policy and within set time frames for final assessment to the banks Credit department
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide business to make informed decisions.
• Continuously assess portfolio and own performance, seek timely and clear feedback and request training where appropriate.
• Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.

You will be an ideal candidate if you have:

• Obtained 3-5 years Commercial Banking experience in a similar role
• Appropriate Degree or post grad qualification
• Exposure to the preparation and/or assessment of complex Credit Applications in a commercial environment
• RE qualification
• Experience in dealing with complex client structures and customer queries
• The ability to build strong interpersonal relationships to maintain and grow a profitable client base
• The ability to drive your own performance, continuously seek to grow and learn and strive towards excellence in everything you do
• Are not an unrehabilitated insolvent

End Date: February 15, 2026

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Job Description

• To deliver exceptional experience and education to Private Wealth clients on basic wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.
• Participate in planned activities that are appropriate for own development.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.
• Identify and utilise opportunities for revenue growth to deliver on sales targets.
• Provide appropriate banking and financial solutions across an allocated portfolio of clients.
• Develop, encourage and nurture collaborative relationships across the FRG.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Conduct client reviews within the context of client engagements and market all financial services solutions within the relevant business offering.
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards.
• Deliver internal and external customer service excellence through adherence to quality service standards.
• Prevent wastage and identify process improvements to contain and reduce costs.
• Achieve revenue and profit targets by growing portfolio base, providing independent holistic advice and solutions that ensure revenue and profit growth.

End Date: January 27, 2026 

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Are you someone who can:

• Ensure implementation of relevant policies, governance and practice standards across the business. Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability
• Ensure compliance is adopted in terms of systems and procedures as laid out by organization and review in response to audit findings and changes
• Develops an understanding of risks and risk management approaches
• Create reports summarizing major findings, issues and outstanding remediation items, identify risks and controls
• Identify, control and escalate potential risks that may lead to increased costs
• The development and implementation of compliance related campaigns in order to create awareness of the importance of compliance as well providing staff and business with knowledge and skills related to compliance
• Utilize root cause analysis to understand issues across the business and monitor reviews, conduct trend analysis and determine in a specific business
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimize redundancy
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks
• Educates others and makes suggestions for improvements
• Networks and participates in specialist risk forums where required
• Ensure that the business is educated on the regulatory landscape by creating awareness around compliance implication of daily duties
• Advise business of changes in regulation and identify potential impact of these changes on the business
• Monitor and ensure business committees operate according to required business governance standards through regular engagement
• Provide regulatory support and expertise in the formulation and completion of compliance risk and control assessments (CRA's)
• Ensure that compliance risk is adequately identified and in so doing, guide the business in terms of addressing such risk
• Guide business to ensure that business policies contain the right content addressing legislative requirements thereby working toward an effective and adequate control environment
• Influence the enhancement of business processes and methodologies specific to the area
• Support and empower the Group to prevent compliance breaches and reputational risk from occurring, which could result in financial penalties
• Engage with stakeholders on findings of compliance risk and control assessments to ensure action plans adhere to regulatory standards
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
• Participate in specialist communities of practice and contribute positively to own and organizational knowledge improvement
• Assess own performance against competencies and skills required delivery
• Identify development needs and select effective solutions to address own development need
• Prepare a personal development plan with management to implement and review as required
• Monitor own progress against development plan and measure impact of results

You will be an ideal candidate if you have:

• Relevant legal qualification or BCom Qualification
• Risk management (advantageous)
• Minimum 5 years’ experience in an end-to-end compliance function with in dept knowledge of the applicable legislative requirements 

End Date: January 28, 2026

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Job Description

• To lead and manage the finance portfolio for the Bank, ensuring professional and ethical financial standards, practices and governance, and a cohesive finance service offering that is aligned to the Banks strategies
• Determine and direct financial strategy for the Bank in partnership with the CEO and Exco Serve as an active member of the senior-management team, prepare financial reports and budgets for the executive to support the financial decision making process, and ensure that financial transactions, policies and procedures meet business short and long term objectives and regulatory body requirements

Are you someone who can:

• Strategically partner with the CEO and executive team to shape and execute the financial vision of eBucks.
• Provide stewardship of the overall business portfolio ensuring business integrity, financial health and control.
• Practice sound and ethical financial management through the technical application of financial, accounting and business knowledge.
• Drive financial performance through robust planning, forecasting, and analysis, ensuring alignment with business goals and customer value.
• Lead financial governance and compliance, ensuring adherence to regulatory requirements and internal controls.
• Oversee financial reporting and insights, delivering accurate, timely, and actionable information to stakeholders.
• Manage capital allocation and investment decisions to support innovation, product development, and platform scalability.
• Champion cost efficiency and operational excellence across the business.
• Lead risk management and mitigation strategies, ensuring financial resilience and agility.
• Represent eBucks in group-level finance forums, contributing to broader strategic initiatives and alignment.
• Build and lead a high-performing finance team, fostering a culture of accountability, collaboration, and continuous improvement.
• Develop and nurture internal relationships within the business enabling collaboration.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Control expenditure planning and reporting in area of responsibility, within approved budget parameters.
• Increase operational efficiency and suggest solutions to enhance cost effectiveness
• Develop and run costing model to establish alignment.
• Control costs for functional/business area(s).
• Drive digital transformation in finance, leveraging automation, data analytics, and fintech innovation.
• Support strategic partnerships and commercial negotiations with financial acumen and insight.
• Act as a trusted advisor to the business, translating complex financial data into strategic recommendations.

You will be an ideal candidate if you have:

• CA(SA) or equivalent professional qualification.
• 5-8 years of progressive financial leadership experience, ideally within digital, fintech, or retail banking environments.
• Proven track record in strategic financial management, stakeholder engagement, and team leadership.
• Strong understanding of digital platforms, customer-centric business models, and innovation-driven environments.
• Exceptional analytical, communication, and decision-making skill
• Experience working within a group structure or matrixed organisation is advantageous.

End Date: January 28, 2026 

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Job Description

• To evaluate, manage and approve credit risk within area of responsibility by providing appropriate recommendations and support to internal stakeholders through the implementation of group credit mandates, risk frameworks and methodologies.

As part of our team in FNB Commercial Credit in Bloemfontein, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the p

• Manage respective portfolio within the banks risk appetite and asset growth budget and target Assess annual review and/ or ad hoc requests of all counterparties within allocated portfolio and mandate structure.
• Identify and manage credit risk at origination and on an ongoing basis.
• Daily excess monitoring of counterparties in their portfolio.
• Monthly/ Quarterly/ Bi- annual or Annual covenant compliance monitoring.
• Conduct client visits with frontline sales representative as and when required.
• Present to Credit Committees depending on mandate levels (e.g. Internal Credit Committee) as and when required.
• Perform secretarial duties for Provincial Credit Committee as and when required.
• Approve or recommend counterparty exposure across multiple products (working capital facilities as well as specialised finance and term loans) for area of responsibility.
• Assess and approve credit in terms of approved mandate to minimise Credit Risk to the business and manage the credit approval process.
• Ensure average approval turnaround time against target to ensure retention of clients.
• Provide recommendation to higher mandate holders.
• Perform efficient management of credit portfolio, including expired limits, covenant monitoring, identification of early warning triggers, assisting with daily operational requirements.
• Ensure effective workflow management within agreed SLA's.
• Participate in planned activities that are appropriate for own development.
• Develop, encourage and nurture collaborative relationships across area of specialisation.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Drive customer service delivery goal achievement in line with predefined standards and in support of operational objectives.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Maintain expert knowledge on relevant legislative amendments and industry best practices and provide advice to relevant stakeholders.
• Maintain up to date knowledge of local and global trends.

You will be an ideal candidate if you:

• Have abstained a Bachelor of Commerce with Honours or CA or B Degree equivalent with Enterprise segment experience (Preferably 2-5 years minimum).

Are you someone who can:

• Support the Account Executive by managing and administering a portfolio of clients including the application of an approval and ongoing quality risk management of the clients' credit facilities
• Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained
• Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention
• Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery

End Date: January 28, 2026

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Job Description

• To deliver exceptional customer service by promptly assisting clients, accurately identifying their needs, and efficiently processing requests to ensure a seamless and positive experience.

Are you someone who can:

• Provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
• Deliver individual results through personal effort and skill
• Build and maintain strong relationships with our internal and external stakeholders
• Manage the growth of active customer Account Base to increase client base
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets

You will be an ideal candidate if you:

• Have a minimum of NQF 5 qualification
• Have an RE qualification
• Have a minimum of 1-2 years experience in Sales
• Are not an unrehabilitated insolvent

End Date: January 28, 2026 

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Are you someone who has obtained:

• 2-5 years Credit Management, Relationship Management & Banking experience
• Can manage clients in the 0-10 Million turnover space
• Can strategically & operationally manage & grow a portfolio of high revenue generating clients
• Can enhance/grow business profitability & performance
• 2-5 years Business Banking experience

You will be an ideal candidate if you:

• A Bachelor of Commerce or have obtained a Finance related Degree
• Have passed the RE5 FAIS exam (Non-negotiable)
• Have 2-3 years Business management, Portfolio management & Sales experience
• The Ideal candidate will be based in Kroonstad

End Date: January 28, 2026

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Job Description

• To provide strategic oversight and operational management of a portfolio of high-value business clients to drive sustainable growth, deepen relationships, and maximise revenue opportunities through tailored solutions and proactive engagement.
• Leverage market insights and collaborate cross-functionally to ensure alignment with business objectives and deliver exceptional client outcomes.

The Ideal candidate must have the following exposure:

• Manage and grow a portfolio of large commercial clients with complex banking needs
• Drive customer service delivery in line with predefined standards and in support of operational efficiencies and objectives.
• Ensure growth in customer base by ensuring that the team manages existing clients, generates new leads and grows active customer account base.
• Develop and manage internal and external key stakeholder relationships that enable achievement of operational objectives.
• Set tactical goals and optimize the use of the people, finances and technology in order to realize those goals.
• Define a sales strategy and delivery plans in support of the strategic business objectives
• Compose and present credit applications in accordance with the Banks Credit Policy and within set time frames for final assessment to the banks Credit department
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide business to make informed decisions.
• Continuously assess portfolio and own performance, seek timely and clear feedback and request training where appropriate.
• Manage people by executing line manager responsibilities and create an environment that encourages employee growth and performance excellence.

You will be an ideal candidate if you have:

• Obtained 3-5 years Commercial Banking experience in a similar role
• A Bachelor of Commerce
• Appropriate Degree or post grad qualification
• Exposure to the preparation and/or assessment of complex Credit Applications in a commercial environment
• RE qualification
• Experience in dealing with complex client structures and customer queries
• The ability to build strong interpersonal relationships to maintain and grow a profitable client base
• The ability to drive your own performance, continuously seek to grow and learn and strive towards excellence in everything you do
• Are not an unrehabilitated insolvent

End Date: January 28, 2026 

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Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF5  qualification or higher
• 1-3 years’ experience in Client Services Support and delivery

End Date: January 27, 2026

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Job Description

• To plan, build, optimize, and implement innovative quantitative analytical methodologies, procedures, products, and advanced mathematical models that provide analytical support across various functions, with a primary focus on the Customer Value Management (CVM) team within the Forex Product House.
• This includes developing, executing, and analysing data-driven campaigns and triggers that drive customer engagement, value growth, and retention. Interpret insights to address business opportunities as well as challenges and implement business strategies with minimal guidance. Primary focus on campaign lift analysis, lead generation, data preparation, trigger development, and the continuous optimization of initiatives.
• Take necessary actions to ensure compliance with relevant statutory, legislative, policy, and governance requirements in the area of accountability.
• Implement and maintain relevant policies, governance, and practice standards across the business.
• Maintain expert knowledge of legislative amendments, industry best practices, and internal compliance procedures.
• Identify risks and provide input into the development of governance and compliance processes within the area of specialization.
• Innovate by finding optimal solutions that result in more efficient outcomes.
• Maintain ownership of models through regular audits and updates to ensure relevance, and challenge current models to ensure accuracy of outputs.
• Use data and analytic insights to improve customer experience and identify monetisation opportunities, while monitoring the implementation of business decisions to recommend enhancements through statistical modelling and data analysis.
• Validate, interpret, and create reports and presentations for data analytics management and relevant stakeholders. This includes reports on campaign performance and insights for future strategies.
• Review and assist junior Quantitative Analysts/Data Scientists with processes and models.
• Adhere to model building policies, standards, frameworks, and governance processes, ensuring ethical usage of information in compliance with privacy and sensitivity classifications.
• Report any Information Privacy Incidents and escalate appropriately for resolution.
• Provide input into delivery plans for achieving outputs/deliverables in collaboration with business stakeholders, defining metrics that track performance.
• Assist in analysing available data to identify unexplored information commercialization opportunities.
• Support the productionalisation of analytics within the approved FirstRand architecture by translating technical data into practical business information.
• Analyse information requirements, availability, and quality of data for management resolution.
• Contribute to the development of core analytical capabilities or model libraries using advanced statistical, quantitative, or econometric techniques.
• Collaborate with various departments to ensure proper use of data for desired operational results and participate in projects related to the business's analytical needs.
• Act as a Subject Matter Expert (SME) for analytics, applying an understanding of business operations.
• Determine business questions and appropriate analytics models for utilization.
• Source and prepare relevant data for analysis, translating business requirements into tangible models that reflect the value of projects and processes.
• Translate Customer Value Management (CVM) business requirements into data-driven campaign logic and targeting strategies. This includes developing and maintaining target rules, segmentation logic, and prioritisation frameworks.
• Develop and apply analytical algorithms and methods to build, test, and implement robust mathematical models and solutions that address business problems, improve outcomes, and facilitate strategic decision-making.
• Document and audit relevant processes, and conduct data manipulation and analysis to proactively meet business needs, ensuring high information quality and reliability.
• Build relationships to manage expectations, share knowledge, and create buy-in.
• Engage in cross-functional relationships to provide and obtain work support. This includes working closely with CVM teams, product owners, segment heads, data engineers and business analysts to align analytics outputs with business objectives.
• Identify, control, and escalate potential risks that may lead to increased costs, and deliver against operational and cost targets.
• Identify opportunities to improve campaign logic, triggers, data pipelines, and analytical approaches.
• Prioritise resource allocation to minimize wastage and assess performance through seeking timely feedback and requesting training where appropriate.

Experience and Qualification Required

• 3+ years’ experience within data, analytics, or advanced analytics environment.
• Relevant Degree in a quantitative discipline such as Econometrics, Data Science, Statistics, Mathematics, Actuarial Science, Computer Science, Engineering or a related field.
• Proven practical coding experience in one or more relevant programming or analytical languages (e.g. SAS, SQL, Python, R), including data extraction, transformation, analysis, and model development.
• Exposure to Customer Value Management (CVM), marketing analytics, or lead generation (advantageous).

End Date: January 29, 2026

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Job Description

• The Banking Specialist in Private Banking is a dedicated expert in financial products and services, focused on delivering customized solutions to ultra- and high-net-worth clients.
• The role involves direct client engagement to understand and meet their unique financial goals. Success depends on managing multiple complex processes and building trusted, long-term relationships through meaningful client connections.

Specialized Expertise

• Providing in-depth knowledge in specific banking products (lending, deposits, cash management)
• Developing customized banking solutions for complex and simple client needs
• Staying current on regulatory changes affecting banking, lending, insurance and investment products
• Staying current on product, process, benefits relating to banking, Iending, insurance, investment products
• Ensuring a deep and thorough understanding of the FirstRand Group overall capability to ensure clients are optimally serviced, solutioned
• Serving as the technical expert for sophisticated banking arrangements

Banking Products and Services

• Structuring sophisticated credit facilities (unsecured loans, lines of credit)
• Arranging specialized mortgages for luxury properties or complex ownership structures
• Creating custom deposit solutions with preferential rates
• Implementing cash management strategies for non-trading entities
• Facilitating foreign currency transactions and international banking needs
• Short Term Insurance relating to Gap, Education, Home, Contents, Cars is applicable.

Client Support

• Working alongside other specialists during client meetings
• Explaining technical aspects of banking solutions to clients
• Helping resolve complex banking issues or service concerns
• Providing quick response to time-sensitive client banking requests

You will be an ideal candidate if you:

• FSCA recognized Degree - NQF Level 7
• RE5
• 10 Years overall experience in the Financial Services Industry, of which 5 years of experience as a Private Banker or Private Advisor dealing with Wealthy HNW clients

Technical Knowledge

• Deep understanding of banking products, services, and regulations
• Knowledge of credit analysis and underwriting standards
• Familiarity with cash flow optimization strategies
• Understanding of international banking considerations
• Understanding SDA, FDA, FIA and Specialist application to SARB/SARS for clearance applications
• Understanding the Wealth Management philosophy
• Understanding the Banks Insurance capability across Short and Long Term products

Analytical Skills

• Ability to analyze complex financial situations
• Skill in structuring creative banking solutions
• Understanding risk management principles
• Critical thinking to solve unusual client challenges

Collaborative Abilities

• Working seamlessly with relationship team
• Coordinating with operations teams for execution
• Communicating effectively with compliance departments
• Building rapport quickly with sophisticated clients
• Ability to network with external collaboration partners, clients to grow the Bank client base

End Date: January 27, 2026 

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Job Description

• Implements a program of technology projects to ensure that program goals are accomplished

Key Responsibilities​

• Collaborate with cross-functional teams to define and deliver on business requirements
• Design, develop and maintain scalable and robust software solutions using Agile best practices.
• Continuously improve development processes and practices to enhance team productivity and product quality
• Mentor and support junior & intermediate developers, fostering a collaborative and growth-oriented environment
• Stay informed with new technologies and best practices and industry trends
• Problem Solving and resolving technical issues and providing solutions that aligns to Business needs
• Leadership and communication - Lead projects and manage project deliverables and communicate with business
• Performance Optimization - Identify and address performance bottlenecks in code and systems. 
• Willingness to Learn - Eagerness to learn and grow in areas outside of core development 
• Research new technology being used in the financial sector
• Develop prototype systems on which to test and prove the new technology
• Make recommendations of technology, vendors who can supply and support that technology as well as the use cases in which they can be used
• Maintain and share a knowledge base of financial technology, trends and news for the group
• Where bespoke applications are required, develop those applications to assist the treasury functions in the bank

Qualifications and Experience

• Qualification: A bachelor’s degree in BCom, B.Eng., BSC Eng, BSc Information or IT related degree
• Experience: A minimum of 5 - 8 years' proven experience as a Senior .NET Developer or similar role
• Expertise in front-end development languages and frameworks e.g.: JavaScript, Angular, HTML5 and CSS
• Expertise in C#, ASP.NET, MVC and other relevant technologies
• Experience with database design and optimization, e.g.: SQL Server, Entity Framework etc.
• Experience with CI/CD tools like Jenkins, Azure Pipelines and Octopus
• Strong understanding of software architecture, design patterns and best practices
• Previous experience with CMS / XMS systems as well as ETL tools and associated systems will be advantageous
• Strong problem solving and analytical skills
• Strong communication and collaboration skills

End Date: January 28, 2026

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Job Description

• Provide clear direction and oversee the creative process within a specialist team to deliver high-quality products. Ensure alignment with project objectives by managing workflows, guiding team deliverables, and maintaining standards throughout the development cycle.
• The focus will be on leveraging product management to manage products in order to deliver class leading, customer centric solutions / value propositions through the established frameworks that ensure the achievement of our strategic objectives and targets.

Key responsibilities

• Build cross-functional internal and external relationships to enhance collaboration, innovation and delivery.
• Understand the interplay between customers, technology, competitors, regulations, and internal operations to deliver stakeholder value.
• Conduct industry and competitor analysis to identify opportunities for innovative value propositions.
• Provide input into tactical strategy and develop supporting operational strategies.
• Develop value propositions aligned to segment strategies and business objectives.
• Engage with customers to understand unique needs and advise on product integration and wealth management.
• Expand the customer base with profitable segments and manage growth of active accounts.
• Ensure accurate product knowledge and provide relevant information to customers.
• Resolve customer complaints and propose improvements to enhance experience and service.
• Communicate and secure buy-in for customer service solutions aligned with business plans and service standards.
• Design and implement efficient processes for new credit products and existing operations.
• Monitor and control business processes to meet quality, compliance, and governance standards.
• Align and map end-to-end processes to the customer journey.
• Review and streamline processes to drive efficiency and reduce redundancy.
• Identify cost drivers and implement improvements to reduce costs without impacting service and experience quality.
• Compile and present reports to track performance and progress and support informed business decisions
• Understand and interpret data to generate insights that improve value propositions, processes, and customer experience.
• Manage team performance across business units to achieve objectives.
• Lead and manage strategic projects that drive business growth and innovation
• Identify, describe, and manage risks within area of responsibility.
• Implement mitigation strategies and contribute to governance and compliance procedures.
• Ensure implementation of relevant policies, governance, and practice standards.
• Leverage technical capabilities of systems and platforms to drive creative solutions.
• Create solutions that meet customer demands and deliver service excellence.

Qualifications and Experience

• Minimum qualification: A relevant bachelor’s degree in Commerce, Engineering or related degree
• Experience: 5 – 6 years’ relevant experience in a similar role
• Proven experience within Mobile network product management, Product development, Value proposition development or CVM is preferred
• Strong stakeholder engagement experience with internal and external partners

End Date: January 28, 2026 

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Job Description

• To provide IT expertise and support in the design and configuring of new systems and enhancements to existing systems in accordance with agreed framework of programming standards.
• To produce logical and technical specifications from functional specifications and to write the code for small to medium applications.
• Increase operational efficiency and suggest solutions to enhance cost effectiveness by removal of duplicated processes.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast end effectively.
• Implements system enhancements by addressing specific business needs and resolving queries.
• Code, compile, test and implement applications.
• Support development environments.
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements during programming execution.
• Mitigate potential risks within the IT programming environment by complying with technology business policy and process requirements (SDLC and change / release management process definition) to ensure operational performance.
• Minimise system defects by ensuring minimisation of recurring problems from a functional and performance perspective.
• Ensure accurate verification of systems post change.
• Manage programming incidents to provide efficient support, aligned to SLA's and agreed standards.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.  

Minimum Requirements  

• A degree in BCom (Information Systems), BSc Computer Science, BSc Engineering, BEng, or a related IT qualification.
• 1–3 years of experience in software development or programming.
• Motivated, enthusiastic, and eager to grow in a dynamic development environment.
• Basic knowledge of programming languages such as C# .NET, JavaScript, Python, and other Microsoft technologies.
• Familiarity with web technologies including HTML, CSS, and JavaScript.
• Understanding of relational databases and proficiency in SQL.
• Experience using version control systems (e.g., Git).
• Strong problem-solving skills and a willingness to learn and adapt.
• Exposure to Agile methodologies is advantageous.
• Exposure to C# .NET development is advantageous.

Key Responsibilities

• Assist in the design, development, and maintenance of software applications using C# .NET.
• Write clean, efficient, and maintainable code under the guidance of senior developers.
• Participate in code reviews and adopt best practices in software development.
• Collaborate with cross-functional teams to deliver solutions aligned with business requirements.
• Assist in debugging and troubleshooting application issues.
• Continuously learn and apply new technologies and development techniques.
• Support documentation and deployment processes as part of the development lifecycle.

End Date: January 28, 2026

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Are You Someone Who Can

• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Effectively implement change management practices, processes and procedures and ensure optimal understanding and acceptance thereof.
• Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialization
• Manage teams within the context of defined processes, set required performance parameters and act as technical coach where required
• Implement people resource planning in line with delivery and performance objectives, on budget and in partnership with specialized areas
• Continuously monitor actual project and process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery
• Manage and advise on projects from beginning to end in alignment with identified organizational methods and governance guidelines
• Contribute to the development of project budgets, control and report on budgeted resources to meet the project objectives
• Compile and maintain relevant project documentation in accordance with agreed project procedures and methodologies to effectively support project delivery as well as comply with audit requirements
• Apply the necessary discretion and judgement to diagnose symptoms, causes and effects and to make decisions to overcome problems and to provide solutions
• Define project success criteria and disseminate them to involved parties throughout project life cycles
• Apply knowledge of products, techniques and related processes to manage a team's task execution on quality and time
• Direct, control, coordinate and optimise budgeted resources (including people, procurement, systems, time and budget) to meet specific objectives and deliver agreed results in accordance with a defined project lifecycle or process

You will be an ideal candidate if you have

• Completed relevant undergrad degree/diploma
• Post graduate degree
• 5 to 7 years project management experience
• Agile and Waterfall methodology experience

End Date: January 25, 2026

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Job Description

• To create the vision, culture and strategic direction for the Department and contribute to the business overall strategy.
• To manage a portfolio of products and services across a Pricing Function or Franchise through effective delivery of advanced mathematical models and pricing solutions thereby enhancing customer experience and grow business value.
• To provide support in the successful management of the pricing and profit margins written on new and existing business.
• To influence the behavior of a technical team by leading and directing a team of analytically minded resources to ensure the Banks financial performance is enhanced by exceeding agreed performance objectives.
• Develop and maintain a pricing strategy aligned with overall business objectives, ensuring competitiveness and sustainability.
• Support the launch of new products and enhancements, integrating business unit growth strategies and risk appetite considerations.
• Drive alignment with credit risk, treasury, and finance teams to ensure pricing reflects risk, cost, and profitability dynamics.
• Ensure all pricing structures adhere to regulatory requirements, internal policies, and governance frameworks.
• Oversee model input approvals, technical model signoffs, and Pricing Committee management.
• Maintain oversight of pricing mandates and exception reports, ensuring consistency and compliance.
• Drive training initiatives to embed a strong culture of pricing governance within the organisation.
• Streamline pricing processes to enhance efficiency and customer experience.
• Oversee the implementation of pricing tools/systems driving the pricing on platform journey.
• Leverage automation and digital capabilities to improve pricing accuracy and responsiveness.
• Utilise data analytics to drive insights into customer behavior, market trends, and pricing effectiveness.
• Monitor the accuracy of expected vs. actual profitability, ensuring data-driven decision-making.
• Optimise fee structures to ensure fairness, competitiveness, and consistency across segments and systems.
• Develop relationship pricing strategies that enhance customer lifetime value and revenue optimisation

Qualification

• Relevant undergraduate qualification in a Science discipline, Mathematics, Financial Mathematics, Financial Engineering, Statistics, Computer Science, Actuarial Science
• Actuarial Science is preferred

Experience

• 5+ years financial modelling, credit and pricing in the financial services industry with three of those leading a team
• OR
• 8+ years in Data Analytics environment
• Team or People Management Experience

Knowledge and Skills

• Risk product knowledge
• Compliance knowledge relating to regulatory and legislative requirements
• Financial analysis and interpretation
• Pricing modelling
• King IV
• General business acumen and negotiating skills
• Credit products and channels
• Credit strategies and levers

End Date: January 28, 2026

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Job Description

• To assist in proactively managing a portfolio of FNB Private Wealth Clients with a team of Private Advisors through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

Role Purpose:  

• To assist in proactively managing a portfolio of FNB Private Wealth Clients with a team of Private Advisors through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.

Are you someone who can:

• Provide sound services and recommendations based on customer and client needs, current information, and trends.
• Provide an efficient administration service through careful and timeous planning, reporting, and updating of all relevant information.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure effective management of the leads pipeline.
• Support sales through analysis of client portfolio and pro-active client engagement.
• Assist with profit growth for the business through sales and acquisition of new clients.
• Achieve expected financial targets and uphold associated service levels.
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
• Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
• Act responsibly with work related resources to contribute to cost containment.
• Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative, and appropriate solutions.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Contribute to innovation by finding faster and more accurate ways of working.
• Understand and market all financial services solutions within the relevant business offering.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop, encourage and nurture collaborative relationships within FNB and/or across the First Rand Group (FRG).

You will be an ideal candidate if you:

• Relevant NQF7 Level Degree in Finance, Economics or Accounting.
• Completed RE5 qualification
• Have 2 - 3 years’ experience within a Sales/Service area of a banking / financial environment.

End Date: January 27, 2026 

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Job Description

• To effectively apply established sales techniques within the assigned area to meet sales targets, strengthen client relationships, and contribute to team success through consistent performance and customer engagement.

Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

End Date: January 30, 2026

go to method of application »

Job Description

• To assist in proactively managing a portfolio of Private Wealth Clients with a team of Private Bankers through provision of analysis, research and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Act responsibly with work related resources in order to contribute to cost containment.
• Achieve expected financial targets and uphold associated service levels.
• Deliver exceptional and high-quality advice that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide sound services and recommendations based on customer and client needs, current information and trends.
• Develop and manage key stakeholder relationships that enable achievement of operational objectives.
• Ensure growth and increase in customer base by managing existing clients, generating new leads and growing active customer account base.
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers.
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all relevant information.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialisation.
• Compile reports that track progress and guide business to make informed decisions.
• Ensure effective management of the leads pipeline.
• Support sales through analysis of client portfolio and pro-active client engagement.
• Contribute to innovation by finding faster and more accurate ways of working.
• Assist with profit growth for the business through sales and acquisition of new clients.
• Understand and market all financial services solutions within the relevant business offering.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
• Develop, encourage and nurture collaborative relationships across the FRG.

End Date: January 28, 2026

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Job Description

• To support the Business Relationship Manager by analysing credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship

Are you someone who can:

• Analyse credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships
• Comply with governance in terms of legislative and audit requirements
• Ensure effective Data Management by ensuring expired limits are attended to against set target
• Prepare credit proposals for review by the Credit Product House
• Compliance with procedures and processes contained in the Golden Rules

You will be an ideal candidate if you:

• Business Banking Degree/Finance related qualification
• 3-5 years banking experience
• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check

End Date: January 23, 2026