Current Jobs at HWSETA

Job Purpose

• HWSETA is seeking to appoint an Employee Relations Specialist to maintain positive employee-employer relations, manage workplace conflict and disputes, provide specialist employee relations advice, and ensure that employment practices are fair, consistent, and compliant with labour legislation and organisational policies.

Minimum Requirements
Education

• Matric / Grade 12.
• Postgraduate qualification in Human Resources, Labour Relations or a related field.

Experience

• 5 to 8 years' experience in Employee Relations or Labour Relations.
• Experience in a unionised environment, collective bargaining, and exposure to CCMA and labour dispute processes will be advantageous.
• Demonstrated experience in handling disciplinary matters, grievances, investigations, absenteeism, misconduct and performance-related matters.
• Experience in an SOE or public-sector environment will be advantageous.

Knowledge Requirements

• South African labour legislation including the Labour Relations Act (LRA), Basic Conditions of Employment Act (BCEA), Employment Equity Act (EEA), Occupational Health and Safety Act (OHSA), and POPIA.
• Disciplinary, grievance, incapacity, investigation and performance management procedures.
• CCMA, bargaining council and labour dispute processes.
• Trade union relations and collective bargaining.

Key Responsibility Areas
Employee Relations and Wellness Support

• Handle employee grievances, complaints and workplace concerns.
• Provide guidance to employees and managers on workplace policies and procedures.
• Mediate and resolve workplace conflicts.
• Facilitate referrals to Employee Assistance Programmes (EAPs) and wellness service providers where required.
• Monitor employee relations trends relating to absenteeism, conflict, workplace stress and employee wellbeing.
• Support employee wellness awareness initiatives and programmes.

Disciplinary Processes

• Draft disciplinary charges and notices.
• Conduct and coordinate disciplinary investigations.
• Prepare documentation for disciplinary hearings.
• Advise management on disciplinary procedures and corrective actions.
• Ensure disciplinary processes are procedurally fair and compliant with legislation and policy.
• Maintain accurate disciplinary records.

Grievances and Investigations

• Investigate employee complaints and grievances.
• Conduct workplace investigations and gather evidence.
• Interview relevant parties and prepare investigation reports.
• Recommend appropriate corrective actions.
• Maintain confidentiality throughout investigation processes.

Labour Law and Policy Compliance

• Ensure compliance with labour legislation, organisational policies and collective agreements.
• Monitor legislative developments and advise management on labour-related matters.
• Promote consistent application of policies, procedures and employment practices.

Performance and Attendance Management

• Support managers in addressing poor performance, misconduct and absenteeism.
• Assist with performance improvement processes.
• Identify recurring employee relations issues and recommend interventions.

Management Advisory Services

• Coach and support managers on employee relations matters.
• Provide advice on disciplinary, grievance, incapacity, performance and termination processes.
• Ensure consistent application of disciplinary codes and employment practices.

HR Administration and Reporting

• Maintain confidential employee relations records and case files.
• Monitor and track employee relations cases.
• Compile and analyse employee relations reports and trends.
• Provide recommendations to mitigate employee relations risks.

Labour Dispute Resolution and Representation

• Coordinate matters involving the CCMA, bargaining councils, labour forums and Labour Court.
• Prepare case documentation and represent or support the organisation during dispute resolution processes.
• Liaise with legal representatives and relevant stakeholders.

Employee Engagement

• Support employee engagement and change management initiatives.
• Promote a positive workplace culture.
• Identify workplace issues that may impact productivity and employee retention.
• Support communication initiatives that enhance employee morale and engagement.

Key Competencies

• Labour Relations and Employment Law
• Conflict Resolution and Mediation
• Investigation Skills
• Dispute Resolution
• Stakeholder Management
• Communication and Interpersonal Skills
• Decision Making and Problem Solving
• Confidentiality and Integrity
• Report Writing
• Attention to Detail
• Relationship Management
   

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R2 214 769 – R2 900 346 p.a

PURPOSE

To ensure that the HWSETA delivers effectively and efficiently on the following strategic priorities:

• Provide strategic, administrative and management leadership to the HWSETA;
• Provide leadership in the development and implementation of Corporate Service and related policies and strategies that will support the delivery of services by the HWSETA;
• Provide strategic leadership in the implementation of specific targets and key deliverables as reflected in the Annual Performance plan (APP) and strategic plan;
• Provide support on implementation, delivery, capacity building, liaison and communication with stakeholders for effective service delivery;
• Provide leadership and direction in regard to the utilisation of HWSETA resources, including human, financial and assets.

MINIMUM REQUIREMENTS

• An MBA or equivalent qualification in Human Resources, Business Management, Communications, Facilities Management or related discipline.
• Relevant professional membership or registration in a recognised professional body would be advantageous.
• 10 years' relevant professional experience, with at least 5 years in a senior management or strategic leadership role.
• Demonstrated experience managing multiple corporate-services functions, preferably HR, Marketing & Communications and Facilities.
• Proven experience in strategic planning, organisational leadership and executive-level stakeholder management.
• Demonstrated experience managing budgets, service providers, contracts and operational resources.
• Experience presenting reports and recommendations to CEO, executive management, Board Committees and/or Board-level structures.
• Experience in employee and labour relations, organisational development and HR governance.
• Experience overseeing corporate communications, brand management and stakeholder engagement.
• Experience managing facilities, workplace infrastructure and outsourced service providers would be required.

CORE MANAGEMENT COMPETENCIES

• Strategic capability and leadership
• Financial Management
• Change Management
• Knowledge Management
• Service delivery innovation
• Problem solving and analysis
• People management and empowerment
• Client orientation and customer focus
• Communication
• Honesty & Integrity

KEY RESPONSIBILITIES

Corporate Services Strategy & Executive Leadership

• Develop and lead the implementation of an integrated Corporate Services strategy aligned to the organisation's strategic objectives.
• Translate organisational priorities into strategic objectives for HR, Marketing & Communications and Facilities.
• Provide strategic advice to the CEO, EXCO and Board on matters affecting organisational capability, people, reputation, workplace infrastructure and corporate sustainability.
• Lead the development of the Corporate Services operating model and ensure optimal alignment of resources and capabilities.
• Drive strategic transformation, innovation and continuous improvement across the portfolio.
• Establish and monitor strategic performance measures for Corporate Services.

Human Capital Strategy & Organisational Development

• Develop and provide strategic leadership for the organisation's human-capital strategy.
• Ensure workforce capability, organisational structure and talent requirements support current and future business objectives.
• Provide strategic direction on talent management, succession, leadership development and critical skills.
• Drive a high-performance, values-driven organisational culture.
• Provide strategic oversight of employee engagement, wellbeing, diversity and organisational effectiveness.
• Ensure the organisation has appropriate strategies to attract, develop and retain critical talent.
• Monitor workforce trends and provide strategic interventions to address emerging people risks.

Strategic Employee & Labour Relations

• Provide strategic leadership on the organisation's employee and labour-relations strategy.
• Develop a proactive labour-relations framework that supports organisational stability and business continuity.
• Provide executive oversight of high-risk employee relations and labour matters.
• Develop and maintain strategic relationships with recognised trade unions and employee representatives.
• Lead organisational strategy for collective bargaining, labour forums and consultation processes.
• Provide strategic oversight of CCMA, bargaining council and Labour Court matters, in conjunction with legal advisors where appropriate.
• Identify emerging labour-relations risks and develop preventative strategies.
• Ensure the organisation's labour-relations approach supports fairness, productivity and organisational sustainability.

Corporate Marketing, Communications & Reputation Strategy

• Develop and lead an integrated Marketing & Communications strategy aligned to the organisation's strategic positioning and stakeholder requirements.
• Establish strategic direction for corporate identity, brand positioning and organisational reputation.
• Provide strategic oversight of internal and external communications.
• Develop the organisation's stakeholder communication and engagement approach.
• Provide strategic direction on media relations, public relations and digital positioning.
• Lead communication strategy during organisational change, significant events and reputational issues.
• Monitor external trends, stakeholder perceptions and reputational risks and advise the executive accordingly.
• Ensure the organisation's brand and messaging are consistently positioned across stakeholder platforms

Strategic Facilities & Workplace Infrastructure

• Develop and lead a long-term facilities and workplace strategy aligned to organisational requirements.
• Provide strategic direction on workplace infrastructure, property, space utilisation and workplace experience.
• Ensure facilities strategy supports business continuity, employee productivity and organisational growth.
• Provide strategic oversight of facilities investment, capital requirements and infrastructure sustainability.
• Establish strategic frameworks for facilities service delivery and outsourced service-provider management.
• Identify and mitigate strategic facilities, security, occupational health and safety and business-continuity risks.
• Provide strategic advice on property, accommodation, workplace transformation and infrastructure requirements.

Corporate Governance, Risk & Compliance

• Provide strategic oversight of governance, risk and compliance across Corporate Services.
• Ensure Corporate Services policies and frameworks support sound governance and organisational objectives.
• Identify strategic people, labour, reputational, facilities and corporate-services risks.
• Ensure appropriate risk mitigation strategies and controls are implemented.
• Provide executive oversight of compliance with relevant legislation, regulations and governance requirements.
• Advise the CEO and Board on material Corporate Services risks and emerging regulatory requirements.
• Drive a culture of accountability, ethical conduct and sound governance.

Financial Sustainability & Resource Optimisation

• Provide strategic oversight of the Corporate Services budget and resource allocation.
• Align financial and human resources with strategic priorities.
• Identify opportunities for cost optimisation, shared services, process improvement and economies of scale.
• Provide strategic direction on procurement and outsourcing models.
• Evaluate the commercial and strategic value of major Corporate Services investments and contracts.
• Ensure resources are deployed to maximise organisational value and service effectiveness.

Executive Stakeholder & Strategic Relationship Management

• Build and maintain strategic relationships with key internal and external stakeholders.
• Represent the organisation in strategic labour, industry, regulatory and stakeholder forums.
• Develop strategic partnerships that support organisational objectives.
• Provide executive leadership on sensitive, high-impact stakeholder matters.
• Ensure effective alignment between Corporate Services and the expectations of the Board, CEO, EXCO and key stakeholders.
• Provide strategic insights and recommendations to support executive decision-making.

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R1 732 000 – R2 165 000 p.a

PURPOSE

• To provide strategic leadership and governance of the organisation's Information and Communications Technology (ICT) function by developing and implementing an integrated ICT strategy that supports the organisational strategy, digital transformation, cybersecurity, business continuity and service delivery. The incumbent will ensure the effective management of ICT infrastructure, enterprise applications, information security, data governance and technology investments while ensuring compliance with applicable legislation, governance frameworks and industry best practices.

MINIMUM REQUIREMENTS

• A Master's Degree (MBA, MCom, MIT or equivalent)
• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• Certified Information Systems Auditor (CISA)
• Certified in the Governance of Enterprise IT (CGEIT)
• COBIT Foundation/Implementation
• ITIL Foundation/Managing Professional
• Project Management Professional (PMP)
• PRINCE2 Practitioner
• Microsoft Azure, AWS or equivalent Cloud certifications
• TOGAF Enterprise Architecture
• ISO/IEC 27001 Lead Implementer or Lead Auditor
• POPIA / Privacy compliance certification (advantageous)
• Minimum of 10 years' ICT experience, of which at least 5 years must be at senior management level.
• Experience in: ICT Strategy, ICT Governance, Digital Transformation, Cybersecurity, Enterprise Systems, ICT Infrastructure, Cloud Technologies, ICT Project Management, Vendor and Contract Management and Budget Management.
• Experience within a State-Owned Entity (SOE), public entity or government environment will be an added advantage.

CORE MANAGEMENT COMPETENCIES

• Strategic capability and leadership
• Financial Management
• Change Management
• Knowledge Management
• Service delivery innovation
• Problem solving and analysis
• People management and empowerment
• Client orientation and customer focus
• Communication
• Honesty & Integrity

KEY RESPONSIBILITIES

ICT Strategy and Digital Transformation

• Develop and implement the organisational ICT Strategy aligned to the Strategic Plan.
• Lead digital transformation initiatives to improve organisational efficiency.
• Identify emerging technologies that support innovation.
• Develop ICT roadmaps and investment plans.
• Advise Executive Management and the Board on ICT trends and opportunities.
• Ensure ICT initiatives support organisational performance and business objectives.

ICT Governance and Compliance

• Establish and maintain ICT governance frameworks.
• Develop ICT policies, standards and procedures.
• Ensure compliance with:
• Public Finance Management Act (PFMA)
• Protection of Personal Information Act (POPIA)
• Cybercrimes Act
• Electronic Communications and Transactions Act
• Minimum Information Security Standards (MISS), where applicable
• Corporate Governance Frameworks
• Coordinate ICT audits and implement audit recommendations.
• Report ICT governance matters to Executive Management and the Board.

Cybersecurity and Information Security

• Develop and implement the Information Security Strategy.
• Develop and implement the AI Governance and Usage Policy
• Oversee cybersecurity governance.
• Manage cyber risk assessments.
• Monitor ICT security incidents.
• Ensure vulnerability assessments and penetration testing are conducted.
• Oversee disaster recovery plan and cyber resilience initiatives.
• Oversee the Promotion of cybersecurity awareness throughout the organisation.
• Owner and Manage ICT risk register

Oversee ICT infrastructure and enterprise systems

• Ensure high system availability.
• Oversee cloud services and network infrastructure.
• Oversee uptime and service delivery SLA’s
• Effective management of Information Assets.
• Monitor service levels and performance of ICT suppliers.

Enterprise Applications and Data Management

• Oversee ERP, HR, Finance and business applications.
• Ensure integration of organisational systems.
• Develop data governance frameworks.
• Promote data quality and integrity.
• Support business intelligence and reporting initiatives.
• Oversee the development of systems that are compliant, robust and use secure coding practices in line with relevant governance frameworks.

ICT Financial and Contract Management

• Develop and manage ICT budgets.
• Oversee the management ICT procurement.
• Oversee software licensing.
• Oversee the management of ICT contracts and Service Level Agreements.
• Ensure value for money from ICT investments.

Leadership and People Management

• Lead and develop the ICT team.
• Drive a culture of innovation and continuous improvement.
• Manage employee performance.
• Build ICT capability across the organisation.