Current Jobs at Motus Holdings Limited

Key Duties and Responsibilities:

• Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Developing the necessary sales organization to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that vehicle is delivered according to OEM quality and safety standards.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Ensure that Sales Executives receive new model launch training.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

Experience and Knowledge Required:

• A minimum of 5 years vehicle sales experience within the motor vehicle industry. Relevant experience in used car sales is essential.
• Track record of accurate vehicle valuations, setting and adjusting pricing is essential.
• Prior experience in a sales management role; managing, leading, administering and motivating a sales team to achieve objectives, to guide and implement effective sales processes and systems, and to ensure achievement of business sales objectives is preferred.
• A previous successful track record in sales is required.
• Knowledge & understanding of OEM target management and variable margin programmes is an advantage.
• Prior experience in Renault sales or similar brand - highly desired.
• Sales compliance management experience is required.

Qualifications Required:

• Senior Certificate (Grade 12)
• A relevant tertiary qualification NQF6+ (e.g. sales/ marketing/ business management) qualification - an added advantage.

Other Requirements:

• Valid, unendorsed drivers license and the ability to competently and legitimately drive.
• Computer literate: MS Office and dealer lead management system.
• Knowledge of dealership policies and procedures.
• Knowledge of competitive motor industry.

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Specific Role Responsibilities

• Customer and sale management.
• Understanding of the compliance governing the motor retail industry would be an advantage.
• Experience in cold calling to develop a client base
• Knowledge of dealership policies and procedures
• Knowledge of competitive motor industry
• Knowledge of complete Toyota SA structures and procedures will be a huge advantage.
• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow existing customer base.
• Manage customer expectations to ensure effective delivery of service
• Marketing and promotions

Qualifications and Experience

• A minimum of Grade 12
• Clear Criminal Record
• Valid Driver’s License
• 3 years sales executive experience
• Computer literacy is essential

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Specific Role Responsibilities

• Ensure that parts sales budget is achieved through marketing
• Maintain and increase market share within area of responsibility
• Retain existing customers by ensuring Customer Satisfaction
• Adhere to Company Discount Policy
• Communicate market opportunities to management and other departments
• Ensure all customer queries are dealt with efficiently and effectively
• Ensure all customers are introduced to new Policies and promotions
• Maintain regular communication with Parts Manager
• Ensure regular and helpful contact with all customers
• Ensure communication with dealership staff
• Attend to all training courses when required
• Ensure all customer issues are reported and resolved
• Keep accurate schedule of customer visits

Qualifications and Experience

• A minimum of Grade 12
• Clear Criminal Record
• Computer literacy is essential
• Toyota experience will be an added advantage
• Motor industry experience is essential

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Specific Role Responsibilities

• Monitor sales to ensure that emphasis is placed on profitability
• Ensure the sale of all necessary items to support Customer’s requirements
• Ensure that the department achieves budget objectives and Toyota purchase targets
• Ensure that stock levels are in accordance with budget and Toyota standards
• Ensure that discounts are monitored and that corrective action is taken when necessary
• Control all budgetary spending and ensure that it remains within target
• Discuss significant variations in budget with Dealer Principal
• Monitor all overheads and stock values
• Report to Dealer Principal the debtor’s situation and highlight any variation from Policy
• Operate within purchasing budget (number of weeks’ stock) –Toyota Standards
• Organize sales promotions to boost sales
• Plan, initiate and promote parts sales events
• Cooperate with other departments in their campaigns
• Draw up and initiate parts marketing plans
• Promote and sell parts by visiting existing and prospective clients
• Ensure that sales staff maintains constant contact with existing and prospective clients
• Maximize accessory sales through New Cars
• Ensure lost sales are been recorded and records utilized
• Hold weekly Kaizen meetings to discuss opportunities and issues and Sales performance
• Ensure that all orders are completed within Customers’ requirements and that all necessary follow-ups are carried out
• Examine all major transactions to determine how Customer service may be improved
• Attend to all necessary inquiries promptly, efficiently and timeously
• Ensure absolute clarity in all Customer communications
• Ensure that all transactions are correctly recorded and, when necessary, information passed to other departments
• Ensure that stock levels are promptly and accurately updated
• Monitor Customer credit facilities and ensure due payment
• Ensure that all cash sales, parts returned and CODs are controlled and / or paid on a daily basis
• Ensure that all daily / weekly / monthly reports are produced promptly and accurately and analyze them
• Print a B/O report and discuss with staff at least once a week
• Monitor negative stock to ensure accuracy of stock movement, B/O and stock file
• Sign off all credit notes & buyouts
• Follow up on parts bought and not sold
• Establish and maintain the number of adequately trained staff needed to achieve industry and Toyota standards
• Recruit, select, develop and remunerate staff
• Operate staff performance appraisal systems at least twice a year and ensure that action is taken on results
• Ensure high standards (of all staff) of performance.
• Keep all staff updated on changes in existing models and all newly introduced models, exchange units, accessories

Qualifications and Experience

• 3 years’ Parts Manager experience is essential.
• A minimum of Grade 12.
• Valid Driver’s License
• Clear Criminal Record
• Motor industry experience is essential
• Computer literacy is essential
• Kerridge & E-Toyota system knowledge is essential

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The responsibilities of a Service Manager include the following tasks:

• Drive the achievement of productivity, efficiency and customer service level index goals and objectives.
• Manage a profitable workshop against budget, including analyzing workshop performance data e.g. productivity of technical staff, labour rates, efficiency of workshop, expense monitoring and control etc.
• Manage escalated workshop (technical) problems accordingly, including:
• Escalation of technical/ product related issues to OEMs.
• Ensuring continuous support and guidance to technical staff throughout technical problem-solving stages.
• Ensuring future corrective action plans to address various technical problems are implemented.
• Ensure accurate workshop capacity planning according to productive and available staff is done.
• Control (WIP) work in progress on all vehicles in the workshop daily to maintain an acceptable level, and manage end-to-end throughput, maintaining awareness of the status of all vehicles.
• Achieve industry leading standards of customer care, process efficiency and cost control.
• Exceed all targets and labour sales objectives through efficient workshop operations management.
• Ensure efficient equipment and asset control, and administration processes.
• Ensure the highest level of customer satisfaction, service level achievement, and customer retention.
• Responsible for the annual budget of Service Department.
• Manage risk (financial and non–financial) within department.
• Ensure compliance with OEM and business policies and processes, as well as adherence to relevant workshop operating procedures and practices.
• Maintain good housekeeping within department, including ensuring compliance to OEMs CI guidelines within the department.
• Manage and improve environmental, health and safety standards.
• Conduct departmental meetings and general aftersales meetings to ensure effective communication.
• Manage training of all service staff.
• Lead, manage, attract, retain, appraise and develop staff.

Qualifications and Experience: 

Minimum Qualifications and Experience needed:

• Must have a minimum of Grade 12
• Managerial experience in a Service Department essential
• Preference will be given to candidate with Service Technician Qualification
• Must have Honda/Mitsubishi training experience
• Must have a valid driver’s license
• Must have a clear Criminal Record
• Must have Leadership and Time Management skills
• 5+years’ Experience as a Service Manager

go to method of application »

Key Duties and Responsibilities:

• Maximizing sales and profitability through satisfaction and retention of customers to meet sales forecast.
• Developing the necessary sales organization to meet sales and profitability objectives.
• Ensuring optimum stock of vehicles on premises.
• Ensuring cost control to budget within the department.
• Ensure adequate product display material is available.
• Review all pricing policies, discounts and “trade-in” dealing to maintain Dealership profitability.
• Monitor financial performance of sales department weekly.
• Ensure that customer complaints are dealt with timeously and effectively.
• Ensure that vehicle is delivered according to OEM quality and safety standards.
• Ensure that departmental customer satisfaction/ expectation targets are met.
• Ensure direct and indirect costs remain within Company prescribed parameters.
• Ensure that Sales Executives receive new model launch training.
• Establish the staffing levels and the training required to achieve sales objectives.
• Ensure that all floorplan activities are monitored.
• Ensure stock level is kept within company policy requirements.
• Maximize sale of back-end products.

Experience and Knowledge Required:

• A minimum of 5 years vehicle sales experience within the motor vehicle industry. Relevant experience in new car sales is essential.
• Prior experience in a sales management role; managing, leading, administering and motivating a sales team to achieve objectives, to guide and implement effective sales processes and systems, and to ensure achievement of business sales objectives is preferred.
• A previous successful track record in sales is required.
• Knowledge & understanding of OEM target management and variable margin programmes required.
• Prior experience in Renault sales or similar brand - highly desired.
• Sales compliance management experience is required.

Qualifications Required:

• Senior Certificate (Grade 12)
• A relevant tertiary qualification NQF6+ (e.g. sales/ marketing/ business management) qualification - an added advantage.

Other Requirements:

• Valid, unendorsed drivers license and the ability to competently and legitimately drive.
• Computer literate: MS Office and dealer lead management system.
• Knowledge of dealership policies and procedures.
• Knowledge of competitive motor industry.