Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To log, investigate, and resolve all client complaints received at Nedbank, ensuring compliance with regulatory requirements and alignment with the business strategy
Job Responsibilities
- Log and record all client complaints and errors in the complaints management system, ensuring resolution within agreed turnaround times.
- Investigate and resolve complex queries by collaborating with internal and external stakeholders.
- Communicate effectively with clients to ensure fair treatment and timely resolution of complaints.
- Produce accurate reports, dashboards, and MIS for internal stakeholders and regulatory compliance.
- Facilitate monthly complaint resolution committee meetings and provide actionable feedback to improve processes, systems, and policies.
- Continuously review and recommend improvements to the complaints management process.
- Manage campaigns to enhance client data integrity and completeness.
- Support business strategy by aligning processes and solutions with organizational objectives.
- Stay informed on regulatory changes and ensure compliance in all complaint handling activities.
People Specification
- Strong organizational and self-management skills
- Ability to work under pressure and manage high volumes
- Agile and adaptable with excellent problem-solving skills
- Effective communication and stakeholder engagement abilities
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Minimum Experience Level
- 3 - 5 years’ experience in complaints handling within the Short-Term (Non-Life) Insurance sector
- Knowledge of Short-Term Insurance
- Proficiency in MS Office
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Job Purpose
- To create and increase revenue and economic profit from selected existing and new clients, effectively managing internal stakeholders and facilitating collaboration across the relevant product areas of Nedbank's wholesale clusters, in order to achieve our strategic objectives and create shareholder value. This portfolio will include clients from the Automotives Sector.
Job Responsibilities
- Achieve or exceed targets by developing and implementing account plans for clients and targeting new business.
- Identifying opportunities and project manage cross selling the full spectrum of CIB products, services and financial solutions across the automotive industry client base.
- Puts the client at the heart of the banking experience and delivers on the aspiration to be a great place to bank and invest.
- Displays deep knowledge of clients, their financial needs, and the sector they operate within, translating this into actionable plans and strategies.
- Co-ordination of various stakeholders to deliver simplified solutions and a bankable deal.
- Drive origination through identifying gaps and opportunities across the portfolio and drive product penetration.
- Creates and innovates a consistent client centric experience across channels to deliver a distinct competitive advantage.
- Turns innovative business ideas and solutions into viable market propositions.
- Ensure that deals executed meet the required economic profit benchmarks.
- Support the implementation process by communicating with the client and internal stakeholders, monitoring progress, gathering feedback and taking corrective action.
- Manage all risks and ensure compliance by following regulatory requirements and the bank's internal policies.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Postgraduate Degree (Honours)/CA/MBA/CFA
Minimum Experience Level
- Minimum 5 years’ experience in banking or a corporate environment with previous focus in a sales or deal origination role. Alternatively, industry specific experience in a treasury or finance role within the automotive industry value chain.
Technical / Professional Knowledge
- Cluster Specific Operational Knowledge
- Communication & Presentation skills
- Risk management process and frameworks
- Principles of project management
- Relevant regulatory knowledge
- Sector knowledge and specialisation
Behavioural Competencies
- Customer Focus
- Becoming a Business Advisor
- Building Trusting Relationships
- Leveraging a Winning Sales Strategy
- Sales Disposition
- Qualifying Sales
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Job Purpose
- To execute work on projects as a Data Analyst to ensure that relevant and high-quality data is available in a timely manner from the Golden Sources into the Enterprise Data Warehouse and Lines of Business. The Data Analyst is responsible to stream line the data ingestion process through data collection and delivery process through provisioning.
Job Responsibilities
- Perform data analysis activities within data collection, ingestion and Data as a Service contexts
- Liaise with business stakeholders to elicit and understand data requirements and translate them into technical analytical tasks, aligning efforts with business needs
- Responsible for unpacking and understanding data, from analysing data flows, to data profiling, in order to troubleshoot data issues or create detailed documentation incorporating findings to provide specifications for downstream processes such as data ingestion, provisioning or other analytical processes
- Perform data testing and validation activities such as Error Resolution, Data Quality Validation, Data Ingestion Configuration, and Data Life-cycle end to end validation
- Make data-driven recommendations for data provisioning enhancements (data cleansing, transformation, and validation) based on discovery insights
- Ensure data analysis deliverables are delivered according to project plan and budget to meet commitment to stakeholders
- Collaborate with various teams including Data Modelers, Data Engineers,Data Architects, Data Governance to align data discovery insights and implement basic data solutions
- Ensure that data analysis activities adhere to regulatory requirements, maintaining compliance with all relevant data policies, privacy standards, and ownership guidelines
- Utilize data discovery and profiling tools to enhance the data profiling process
- Execute Basic SQL queries and other technical analyses to support data investigation and reporting
- Develop and execute data quality checks to identify anomalies or inconsistencies in data, and identify patterns, relationships, and trends that impact data management and utilization
- Maintain up to date knowledge of latest developments in the Data Analysis domain, including reading; continuous professional development courses; seminars and conferences
- Support the achievement of the business strategy, objectives and values
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Identify opportunities to improve or enhance processes
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Essential Certifications
- DAMA certified data management professional (CDMP)or Related certification
Preferred Certifications
- Data Analysis and Data Modelling, Cloud (Azure, AWS), DEVOPS or Data engineering certification, DAMA, Any Data Science certification, SAS certification, SQL, any Microsoft Power tools will be an added advantage.
Minimum Experience Level
- Total number of years of experience:1-2 Years
Type of experience:
- Proficiency in SQL and experience with database management and data profiling tools.
- Basic understanding of ETL processes and data integration concepts.
- Familiarity with data management and governance practices.
- Basic Experience with data visualization and reporting tools (e.g., Tableau, Power BI) is a plus.
- Basic knowledge of data modeling and data warehouse architectures (e.g., star schema, snowflake schema).
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication skills and ability to work collaboratively in a team environment.
Technical / Professional Knowledge
- Data Warehousing
- Data profiling - intermediate
- Data Visualisation
- Data Pipelines and ETL tools (Ab Initio, ADB, ADF, SAS ETL)
- Databases (PostgreSQL, MS SQL, IBM DB2)
- Data Analysis and Data Modelling
- Programming (Python, Java, SQL)
Behavioural Competencies
- Technical/Professional Knowledge and Skills
- Collaborating
- Planning and Organizing
- Innovation
- Continuous Learning
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Job Purpose
- To provide strategic leadership and guidance to teams by providing independent assurance of the control environment to the Nedbank Group Audit Committee and ensuring effective risk management practices are implemented across Nedbank. In addition, to lead and manage strategic and operational relationships with internal and external stakeholders to enhance the effectiveness, influence, and credibility of Group Internal Audit (GIA).
Job Responsibilities
The Senior Audit Manager: Corporate Investment Banking, in the discharge of his/her duties, shall be accountable for:
- Support the reporting on the overall effectiveness of the governance, risk, and internal control framework and reporting of significant issues related to processes and controls of the Group and CIB, to appropriate governing bodies, including the Audit and Risk Committees.
- Comply with regulatory and corporate governance expectations of internal audit functions.
- Accountable for the delivery and measurable performance of their respective portfolio, including assistance in the audit plan formulation and delivery and detailed review of working papers and reporting documents.
- Lead the Auditors and Audit Portfolio Managers allocated within their respective portfolio, by: providing guidance and mentorship to ensure efficient, effective and quality audit delivery; and by providing challenge to audit scope, risk and control assessments and reporting process and documents.
- Apply judgement to provide an overall audit opinion on the system of controls relating to Corporate Investment Banking and provide insights from the outcomes of internal audit work to governing bodies.
- Have in place a robust process to follow-up management’s agreed actions to address issues raised by the team.
- Develop and maintain relationships with business and key stakeholders (regulators, external auditors etc) to ensure robustness and completeness of audit coverage and contribute at an insight generator/trusted advisor to business to enhance assurance provided of the control environment.
- Create an environment of teamwork and collaboration that contributes to Group Internal Audit (GIA).
- Contribute to the development of a 12-month/quarterly rolling audit plan using a risk-based methodology, taking into consideration specific business strategic focus areas, regulatory requirements pertaining to internal audit, as well as including any risks or control concerns identified by management, the GAC and the Board
- Able to demonstrate a competent articulation of the products and risks related to the CIB business.
Essential Qualification
- Commercial or related degree.
- Preferably a CA(SA) with Internal Audit experience (or External Audit Banking exposure).
- Preferably a CIA or other relevant qualifications.
Minimum Experience Level
The following minimum experience is required:
- 8 – 10 years’ financial services experience, with at least 3-4 years of CIB specific experience
- At least 2 – 4 years’ experience leading and managing diverse teams within an assurance function at a senior managerial level
- Banking experience is essential
- CIB Business acumen across Trading and Lending environments.
- Working knowledge of financial markets in Investment banking, Asset management, Markets and London business unit is advantageous.
- A comprehensive understanding of relevant financial services, regulatory frameworks and compliance requirements as well as practical experience of these.
Technical / Professional Knowledge
- Accounting standards.
- Corporate finance principles.
- Governance, risk and control frameworks and methodologies.
- Principles of project management.
- Relevant regulatory and legislative knowledge.
- Risk management process.
- Institute of Internal Auditors standards.
- Code of Ethics.
- Audit reporting.
- Audit standards and practices.
- Banking knowledge.
- Credit and Market risk knowledge.
- Governance, Risk and Controls.
- Business writing skills.
Behavioural Competencies
- Building Partnerships
- Earning Trust
- Coaching
- Communication
- Driving for Results
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Job Purpose
- To deliver on the annual/quarterly audit plan thereby providing reasonable assurance to stakeholders that key risks are being mitigated through adequate and effective management controls in accordance with Group Internal Audit (GIA) methodology.
- Specific focus for the role is the delivery of the audit plan relating to the Global Markets and Treasury areas of CIB, including the key risk related to market and operational risk in these trading areas.
Job Responsibilities
The Audit Portfolio Manager, in the discharge of his/her duties, shall be accountable for:
- Performing audit fieldwork in terms of the audit program, and initial review of audit fieldwork delegated to more junior audit staff.
- Documenting the audit testing performed, drafting of the audit report and providing insights from the outcomes of internal audit work to appropriate governing bodies, including the GAC and Board Risk Committee
- Evaluating and monitoring of corrective actions taken to address control weaknesses identified.
- Attendance at key risk committee and technical risk committee meetings where relevant.
- Able to demonstrate a competent articulation of the products and risks related to the CIB business.
- Create an environment of teamwork and collaboration that contributes to Group Internal Audit (GIA).
- Ensuring continuous improvement of the quality of audits through providing professional insights and seeking out best practice information to provide customers with world-class perspectives and solutions.
- Develop and maintain relationships with business and key stakeholders (regulators, external auditors etc) to ensure robustness and completeness of audit coverage and contribute at an insight generator/trusted advisor to business to enhance assurance provided of the control environment.
- Ensuring that billable hours, budgets, and resources are optimally planned and monitored, and quality audits are delivered.
Preferred Qualification
- Preferably a CA(SA) with Internal Audit experience (or External Audit Banking exposure).
- Preferably a CIA or other relevant qualifications.
- Chartered Financial Analyst and/or a post graduate degree would be advantageous.
Minimum Experience Level
The following minimum experience is required:
- 5 - 7 years financial services experience; with at least 2-4 years of CIB specific experience
- Ability to operate independently with minimal supervision;
- 2 – 4 years’ experience in a managerial position within an assurance function.
Types of Exposures
- Banking and CIB experience is essential, with Global Markets and/or Treasury segment experience preferable.
- CIB business acumen across Trading, Lending, Market Risk and Treasury environments.
- Working knowledge of financial markets in Investment banking, Global Markets and Treasury units is advantageous.
- A good understanding of relevant financial services, regulatory frameworks and compliance requirements as well as practical experience of these.
- Working knowledge of market risk management and related statistical, financial, risk and quantitative methods would be preferable;
- Understanding of credit, operational, market and liquidity risk models as defined by Basel II & III will be advantageous
- A comprehensive understanding of relevant financial services regulatory frameworks and compliance requirements as well as practical experience of these.
- Knowledge relating to Corporate Investment Banking including Market Risk.
Technical / Professional Knowledge
- Audit reporting
- Audit standards and practices
- Banking knowledge
- Governance, Risk and Controls
- Ethics and Fraud
- Reputational risk management
- Information technology
- Business writing skills
- Regulatory, Legal and Economics Principles
- Business Acumen
Behavioural Competencies
- Managing Work
- Monitoring Information
- Building Partnerships
- Quality Orientation
- Continuous Improvement
- Work Standards
- Courage
- Adaptability
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Job Purpose
- To translate business, other stakeholder requirements and user stories into system requirement and act as a link between business analyst, other requirements stakeholders and the software team
- To translate overarching end to end design into detailed designs and provide technical leadership to the software developers and other designers
Job Responsibilities
- Technical experience as a Developer
- DevOps experience
- Intricate knowledge of the technical architecture of Front Arena
- Experience with Front Arena integration development
- Experience with integration of telemetry data into ELK/Dynatrace or similar monitoring tools
- Design and develop project solutions
- Grow the teams’ skills and knowledge
- Assist developers with how to solve technical solution
- Provide guidance to stakeholders in terms of expertise and experience
- Guide and practice code design, analysis and integration to ensure effective application of technology
- Conduct Technology Reviews of code and design quality assurance
- Drive assets health in the relevant technologies or domains
- Define and review Patterns / practices/standards in application of technology or domain
- Guide Code Branching and Merging
- Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
- Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
- Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
- Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
- Plan and drive implementation of the agreed technical roadmaps
- Conduct research and development experimentation to test thinking regarding technology or domain applicability
- Participate in special interest groups and confrerences relating to these assets
- Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
- Assist with and apply troubleshooting to resolve issues
- Evaluate and influence technology decisions
- Mitigate risk by evaluating risks and impacts on technology or domain
- Update the asset knowledge base
- Conduct internal knowlege sharing sessions
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.)
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking
- Conduct self development both by mentoring others and being mentored
- Participate in the talent management practise of the Engineering stream
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Diploma / Certificate relevant
Preferred Certifications
- Certificate in relevant solution design methodologies where available
Minimum Experience Level
- Min 5 years IT experience
Technical / Professional Knowledge
- Information Technology (IT) Architecture
- IT Infrastructure Architecture
- IT / Banking knowledge
- Systems design
- Requirements analysis
Behavioural Competencies
- Decision Making
- Managing Work
- Quality Orientation
- Building Partnerships
- Technical/Professional Knowledge and Skills
- Emotional Intelligence Essentials
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Job Purpose
- To oversee the management of the Bank's heritage resources and art assets to mitigate risk and ensure regulatory and legislative compliance of the organisation's heritage resources and art assets, preserving the institutional history for posterity, while supporting strategic upliftment of emerging and established South African artists
Job Responsibilities
- Manage the collections management, archiving and preventative conservation of the organisation's archives and heritage material through best practice to preserve them for posterity.
- Conduct curative, research and creative outputs which pertain to and boost the presence, visibility, and relevance of the heritage portfolio to contribute to the preservation and protection of heritage assets.
- Conduct full accessioning and documentation practices as per best practice to preserve the institution's heritage and history for posterity and strengthen the organisations reputation as a steward of cultural heritage.
- Ensure and conduct where applicable, the appropriate restorative or stabilising treatments to preserve the institution's artefacts and documents to enhance the longevity and integrity to prevent further deterioration and damage.
- Attend and liase with all internal and external researchers and research matters, as well as archival donors and depositors, to grow and educate the organisation and external parties about the organisation's history.
- Advise the cluster and departmental heads regarding industry standard and best practice regarding heritage materials, buildings and sites owned by the organisation; and ensuring these are implemented and enacted to mitigate associated risks.
- Create and maintain the relevant policies and protocols for the organisation to ensure the collections are protected and managed.
- Ensure that the organisation is in adherence and compliance with all national heritage and mesological legal framework, acts, codes, and core standards to ensure risk mitigation and enhance credibility and trust.
- Oversee the management of the art specialist, including the conservation measures, collections management, curation and acetizing of the organisation's art collection to contribute to the institution's long-term sustainability and cultural impact.
- Ensure sufficient and effective departmental budgeting, risk mitigation, departmental finance management and system administration, vendor management, adherence and implementation of the Art and Heritage Strategy to collectively contribute to the department's operational efficiency, financial health, and the successful preservation and promotion of the organization's cultural heritage.
- Ensure the Art and Heritage Committee meets and is run as per its relevant Charter to promote effective governance and oversight, alignment with strategic objectives.
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Bachelor of Social Sciences (BSocSci): History and Heritage Studies; Bachelor of Arts (BA) or Bachelor of Science (BSc): Archaeology
- Association of Professional Heritage Practioners, South Africa Museums Association, Association of Southern African Professional Archaeologists, South African Society of Archivists
Minimum Experience Level
- 3 - 6 years
- 1 - 2 years management experience as part of the above years
- Deep understanding of heritage management, achival practices, museuological institutions. Expert knowledge of National Heritage Resources act 25, 1999. South African Heritage Resources Agency Guidelines. Burra Charter, Venice Charter, South African Museums Association Guidelines for Best Practice, People and Financial Management.
Technical / Professional Knowledge
- Dutch Language Proficiency
- Preventative and Stabilization Mesological Care
- Archival Practice
- Museological Practice
- Budgeting and Financing
- Project Management
- Strategic Planning and Management
Behavioural Competencies
- Quality Orientation
- Managing Work
- Initiating Action
- Building Networks
- Influencing
- Courage
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Job Purpose
- To gain practical experience and provide specialist support in occupational assessment, talent analytics, and organisational development initiatives under supervision, ensuring compliance with requirements and contributing to human capital objectives within Nedbank.
Job Responsibilities
- Administer, score and interpret psychological assessments ethically and accurately under supervision.
- Compile integrated assessment reports and provide feedback in line with HPCSA guidelines.
- Contribute to assessment policies, procedures, standards and processes in collaboration with Supervising Psychologist.
- Remain relevant in field of expertise. Identify trends or areas of concerns by initiating research projects with assessment vendors and supervising psychologist.
- Initiate validation and other research projects and trend analysis together with Assessment Providers and the Supervising Psychologist.
- Assist with career counselling and planning interventions to support employee development.
- Contribute to employee wellness initiatives and mental health awareness campaigns.
- Participate in organisational design, culture and climate assessments to inform interventions.
- Support change management initiatives and team effectiveness projects across business units.
- Assist with recruitment and selection processes, including competency-based interviews.
- Contribute to job profiling, performance management and training needs analysis activities.
- Conduct research on workplace stressors and design interventions to improve employee wellbeing.
- Complete a research project aligned with organisational objectives and present findings.
- Attend structured supervision sessions and maintain a portfolio of evidence as per HPCSA requirements.
- Engage in training and Continuous Professional Development (CPD) activities to enhance professional competence.
- Adhere to HPCSA ethical guidelines and organisational governance standards in all activities.
- Maintain an internship logbook and submit quarterly reports to supervisors.
- Ensure that stakeholder requirements and project objectives are delivered and communicated within timelines, and quality standards through stakeholder engagement.
- Seek opportunities to improve business processes, models and systems though agile thinking.
People Specification
- Essential Qualifications - NQF Level
- Essential Qualifications - NQF Level: Professional Qualifications/Masters Degree, with first year coursework completed.
- Essential Certifications: Registered Student Psychologist with HPCSA (Industrial/ Organisational Psychology category).
Technical / Professional Knowledge
- Business Acumen
- Competency-based assessments
- Job Profiling
- Microsoft Office
- Occupational assessment report writing
- Psychological assessments
- Recruitment and selection
- Relevant regulatory knowledge
- Business writing skills
Behavioural Competencies
- Communication
- Work Standards
- Building partnerships
- Planning and Organising
- Applied Learning
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Job Purpose
- To create and compile management and strategic reporting; that aligns to the strategic intent; through qualitative and quantitative research and analysis; and synthesis of insights into recommendations that enable sound business decisions; as per Nedbank business strategy.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Produce targeted reports/presentations that summarise findings and recommendations in order to inform senior management decision-making by collecting and analyzing data timeously.
- Solve customer needs and drive the strategy for the business by analyzing and interpreting data on strategic issues and business related challenges faced by Nedbank.
- Research and analyze queries by consulting with different stakeholders across Nedbank to deliver timeous and accurate resolutions.
- Identify various stakeholder requirements and collaborate across divisions in order to achieve common purpose.
- Assist in the creation; maintenance and coordination of team effectiveness and disciplines through collaboration with stakeholders to enhance the actions and appropriateness of execution.
- Respond timeously and professionally to a variety of adhoc business requests that have an impact across the division and organization.
- Minimize risk and enhance customer satisfaction by developing embedded reporting processes and ensuring they are aligned with Nedbank standards.
- Obtain Nedbank goals and objectives and deliver within the budget by driving processes to continuously improve internal customer satisfaction within the organization.
- Report and present effectively the key findings in an appropriate way to the audience for them to execute decisions according to regulations and legislation.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Advanced Analytical Skills for data visualisation, dashboard creation, and use of BI tools such as Power BI.
- Translate complex data into a clear and actionable insight for strategic storytelling
- Research Scope that includes market trends, competitor analysis, and internal performance metrics to broaden the strategic lens.
- Process automation and continuous improvement in reporting frameworks.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Master in Business Adminstration , Advanced Diplomas/National 1st Degrees
Minimum Experience Level
- 3-5 years experience in data / statistical analysis and Project Management in a financial environment.
Technical / Professional Knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Business writing
- Communication Strategies
- Data analysis
- Industry trends
- Microsoft Office
- Principles of financial management
- Principles of project management
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
- Cluster Specific Operational Knowledge
- Business Acumen
- Governance, risk and controls
- Regulatory knowledge
- Banking knowledge
Behavioural Competencies
- Applied Learning
- Communication
- Collaborating
- Work Standards
- Managing Work
- Technical/Professional Knowledge and Skills
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Job Purpose
- To execute the end to end procurement sourcing process for controlled commodities in line with Nedbanks business strategy.
Job Responsibilities
- Analyse trends by reviewing management information.
- Assisting stakeholders with budget forecasting by providing commodity information.
- Identifying opportunities to develop sourcing strategy that will result in cost saving by benchmarking and negotiating with internal and external stakeholders.
- Ensure that preferential procurement BBBEE targets are aligned to the Financial Sector Charter (FSC) as determined by the Department of Trade and Industry code of good practice.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Develop and maintain policies by understanding and collaborating with stakeholders to determine practical processes.
- Mitigating risks by ensuring that policies and regulatory and industry governance requirements are adhered to.
- Selection of preferred suppliers by conducting a tender or quotation process.
- Drafting and signing of contracts by liaising with Group
- Legal and stakeholders.
- Ensuring SLA's are met through end to end management of the contract (includes supplier relationship and performance management).
- Measure local procurement and environmental objectives against Nedbank's transformational objectives by conducting surveys or reviewing management information.
- Identifying business requirements by engaging with internal stakeholders to understand business needs.
- Collaboration with stakeholders to implement the sourcing strategy by coordinating workshops; presentations and meetings.
- Exchange of information between stakeholders to achieve the procurement objective by sharing management information.
- Manage and maintain internal and external stakeholder relationships by conducting regular engagements. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Minimum Experience Level
- 3 years procurement experience
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Governance, Risk and Controls
Behavioural Competencies
- Decision Making
- Continuous Improvement
- High-Impact Communication
- Managing Work
- Sustaining Customer Satisfaction
- Technical/Professional Knowledge and Skills
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Job Purpose
- We are seeking a dynamic Junior Process Engineer / Business Process Specialist to collaborate with business units and project teams in identifying opportunities for process improvement and operational efficiency. The role involves applying business process principles to analyze current operations (As-Is) and design future operating models (To-Be) along with creating process artefacts that drive business performance.
Job Responsibilities
- Proactively plan and deliver process-related outputs aligned with project methodologies.
- Execute process improvement initiatives using recognized techniques, ensuring timely and scoped delivery.
- Model and analyze operational/business processes, including:
- As-Is discovery and analysis
- To-Be design and iterations
- Activity-based costing, process optimization, and simulation
- Ensure compliance with regulatory and operational standards.
- Assist in business value and ROI assessments.
- Capture and review process models in BPM tools for compliance with organizational standards.
- Contribute to cross-functional value chain analysis and link business strategy to process architecture.
- Apply change management practices to process initiatives.
- Understand regulatory and compliance drivers within the business domain.
- Apply AGILE methodology practices and tools.
- Define and measure process metrics, including determining what and how to capture.
- Interpret process notations (e.g., BPMN, EPC) and utilize BPM modeling tools and BPMS systems.
- Stay updated on industry trends impacting the Process Engineering role.
Qualification and Experience
Qualification
- Essential: Advanced Diploma/National First Degree (NQF Level 7) - Engineering
- Preferred: Degree in Computer Science, Information Systems, Industrial Engineering, or Business
- Certifications: LEAN/SIX SIGMA (Yellow Belt)
Experience:
- 2 - 3 years in a process engineering role (NB: This is a junior role)
- Exposure to process engineering artefacts and process modeling
Skills
- Strong analytical and problem-solving skills
- Proficiency in BPM tools and process modeling techniques
- Knowledge of AGILE methodologies
- Excellent communication and stakeholder engagement skills
- Ability to manage multiple priorities and deliver under pressure
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Job Purpose
- To provide client service by applying sound credit risk management principles with approved credit mandates through management of a designated portfolio of clients across multiple products enabling Nedbank to reduce the cluster impairment charge with the view to rehabilitate the client, in line with the business or individual turnaround strategy.
Key Deliverables
- Credit and Credit Risk assessment and collections of arrears/excesses of all products namely Current Accounts, Savings Accounts, Home Loan accounts, Commercial & Industrial Property, Personal Loan accounts, Term loans and Asset Based Finance {motor vehicles/yellow} goods.
Job Responsibilities
- Approve annual review of facilities by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
- Analyse/Assess individual and juristic financial statements.
- Develop client exit or rehabilitation strategies by conducting inter-alia review of client facilities.
- Ensure policies and processes are followed within mandated signatories including checking and confirming the sign-off.
- Ensure policies and procedures are followed by reviewing recommended submissions from other parties.
- Manage default accounts timeously by obtaining acceptable repayment arrangements or handover portfolio to legal collections.
- Approve funding by making decisions based on the credit risk policy guideline and credit norms in conjunction with relevant Nedbank strategy and the analysis based on the information provided.
- Give an overview of the book by developing and preparing portfolio review presentations based on Management Information Systems (MIS).
- Adapt to changes in Legislation by enforcing the compliance to the changes.
- Ensure clean audit in area of responsibility by enforcing adherence to bank policies, process and procedures and industry regulations.
- Implement sound credit risk management by providing advice on specialized credit risk matters to cross functional teams and direct reports, where applicable
- Recommend enhancement to processes by constantly seeking innovative improvements to the credit systems.
- Motivate staff where applicable to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes
Minimum Experience Level
- Minimum 5 years' experience in a Credit role in a Banking environment
- Minimum 5 years' experience Analysing and Assessing individual and juristic financials.
Preferred Qualification
- Successfully compelted NQF Level 6 of Higher in a Finance or Credit-related field
Technical / Professional Knowledge
- Business administration and management
- Change management
- Client service management
- Communication Strategies
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational systems
- Principles of project management
- Strategic planning
- Management information and reporting principles, tools and mechanisms
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Job Purpose
- To enhance and maintain the models used for the calculation of Credit RWA and IFRS9 impairments for the Retail portfolios. The incumbent will contribute to a team which specialises in a focus on credit risk
Job Responsibilities
Responsibilities include (but are not limited to):
- Provision of MI, analysis and reporting on monthly capital and impairment results
- Updates to EAD, PD and LGD models for Basel and IFRS9 purposes
- Analytics around IFRS9 impairments
- Analytics around Credit Capital (both RWA and ECAP), including, but not limited to, items such as RWA attribution development, ECAP vs. RWA analysis, ECAP optimisation
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Understand and embrace the Nedbank vision and values, leading by example.
- Deliver services to internal client expectations.
- Build internal and external stakeholder relationships.
- Sharing knowledge and insights with members of the team
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- 3-year qualification in a Mathematical related BSc, Engineering, CFA, FRM, CQF
Minimum Experience Level
- At least 5 years relevant experience in an analytical environment
- Model development experience - capital and/or impairments is preferred
Technical / Professional Knowledge
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Business writing skills
- Microsoft Excel
- Business Acumen
- Quantitative Skills
Behavioural Competencies
- Applied Learning
- Coaching
- Communication
- Collaborating
- Decision Making
- Continuous Improvement
- Quality Orientation
- Technical/Professional Knowledge and Skills
Method of Application
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