Current Jobs at Sanlam Group

What will you do?

• Responsible for the provision of support and guidance on project management processes, procedures, tools and techniques to programme managers, project managers and their teams.  
• Support includes the use of project management software, the development, production and maintenance of plans (including time, resource, cost and exception plans), the tracking and reporting of  progress and performance of one or more ICT projects (including those performed by third parties under contract), the maintenance of programme and/or project files, the analysis of performance and the maintenance of metric data and estimating models, and the administration of project change control, including use of configuration management systems.  
• Where applicable, includes the servicing of project control boards, project assurance teams and quality review meetings.

What will make you successful in this role?

• Provide administration support to Project Managers and Project teams which includes minute-taking, diary management, meeting scheduling and preparation  
• Execute on the SGT PMO continuous improvement plan by compiling updates on project reports. 
• Optimal usage of PPO and other SGT PMO Toolsets across all agreed functionalities and features. Incl. Updating issue, Risk and dependency logs. 
• Effective Stakeholder engagement throughout project lifecycle.   
• Continuous collaboration with SGT and Business clusters. 
• Adhere to SGT Service Management procedures and protocol and to Project Management governance as agreed by Steerco or relevant Project Forum 
• Project budget and Financial management: Track project budget, Reports, Projections, Invoicing, query resolution  
• Ensure accurate Time Management of project resources. 
• Handle Hardware, Software and Stationery requests on the project.

Qualification

• Grade 12 
• Relevant accredited courses (relevant diploma an advantage) 

Experience

• At least 3 years job-related experience in formal project administration (IT software development projects beneficial) 

Knowledge and Skills

• Solid understanding of a project’s life cycle and a project methodology 
• Strong administration skills 
• Advanced knowledge of Project tools: Excel, PowerPoint, Word & MS Project, JIRA 

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What will you do?

• An exciting opportunity exists within Sanlam Group Technology (SGT) for an experienced Application Manager with strong Technical Lead capability to join the Application Platforms team, reporting to the SGT Executive Head: Application Platforms.
• The Application Manager role is a role within the SGT Application Management structure and is specifically intended to bring technical oversight, operational stability and disciplined engineering practices to the applications being developed and supported.
• The role combines end-to-end application ownership for the Group Party Due Diligences solution and hands-on technical leadership across a variety of modern engineering environments over time. The successful candidate will be responsible for the stability, performance, and evolution of a defined application portfolio, while driving engineering excellence, cloud adoption, and scalable system design across teams.
• This individual will provide both tactical and operational leadership to ensure that applications are built and remain fit-for-purpose, cost-effective, compliant, and continuously improved within an Agile delivery environment.

What will make you successful in this role?

Application Portfolio Ownership

• Take ownership of a small portfolio of applications, including software development lifecycle management, FinOps, budgeting, cost recovery and performance monitoring.
• Ensure applications remain aligned with business needs, technology strategy, compliance and regulatory requirements.
• Develop and maintain application roadmaps (Functional & technical) in collaboration with business stakeholders and other technical role-players.
• Coordinate operations including upgrades, patches, and enhancements for both bespoke and vendor systems.

Technical Direction

• Align team deliverables with strategic technical decisions, ensuring scalable, high-quality solutions.
• Establish and maintain sound software engineering practices for bespoke applications (Including Coding standards, CI/CD, test automation, code reviews, documentation).
• Ensure the delivery of robust, maintainable code in a collaborative, cross-functional environment.
• Foster a DevSecOps culture within the team to ensure the delivery of robust, maintainable code in a collaborative, cross-functional environment.
• Introduce improvements in tooling, testing, deployment, and observability.
• Ensure all solutions adhere to Sanlam’s architectural and security standards.
• Drive system optimisation and performance improvements.

Leadership and Mentorship

• Lead and mentor a small multidisciplinary Agile delivery team.
• Foster team growth through coaching, cultivating top-tier engineering talent.
• Promote a culture of collaboration, continuous improvement, accountability, and continuous learning.
• Ensure capacity planning, resourcing, and succession planning for key roles.

Agile Delivery & Stakeholder Management

• Operate within an Agile framework, while being empowered to adapt or enhance delivery processes as needed.
• Facilitate effective collaboration between product owners, business stakeholders, and technical teams.
• Drive delivery predictability, transparency, and quality.
• Ensure incidents, defects, and enhancements are managed effectively and business value is optimised.

Governance, Risk, and Compliance

• Ensure compliance with IT policies, data protection standards, and regulatory requirements.
• Resolve critical compliance and audit gaps.
• Manage application risks, including technical debt, obsolescence, and security vulnerabilities.
• Prepare and present regular performance, risk, and roadmap reports to senior stakeholders.

Qualification

• Grade 12
• A relevant bachelor’s degree or diploma in Information Systems or Engineering.
• Leadership development interventions would be beneficial

Experience:

• 10+ Years of Software Development experience in general.
• 3+ Years proven experience in a technical leadership role would be recommended. (e.g., Tech Lead, Senior Engineer, or Architect)
• Proven track record of designing, building, and scaling distributed systems in cloud environments (AWS/Azure/GCP) would be beneficial
• Fintech/Insurtech experience would be beneficial

Knowledge:

• Significant understanding of Agile software development practices.
• Strong expertise in modern backend technologies (e.g., .NET, Java, Python, Node.js, Go) and frontend frameworks (React, Angular, or Vue)
• Experience with microservices, event-driven architectures, and API design (REST/gRPC/GraphQL)
• Hands-on with databases (SQL/NoSQL) and messaging systems (Kafka, RabbitMQ)
• Familiarity with DevOps practices (CI/CD, IaC, Kubernetes, Docker) and observability tools (Prometheus, Grafana, ELK, Dynatrace)

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Purpose of the role

To promote Sanlam Retail Mass (SRM)’s products and increase market share through:

• Providing sound financial advice and a high level of client service in a Branch context.
• Creating opportunities for client optimisation and cross selling of value-added services.

Key Responsibilities

Sales delivery

• Gain and maintain an in-depth understanding of SRM product ranges.
• Gain an understanding of the customer’s needs, financial goals and means, and provide the right product (or selection of products) that will satisfy the goals of the customer in the best and most affordable way possible.
• Continuously update and inform customers of new products, or changes in existing products. Manage, review, and incorporate the implications of product changes on the customer’s portfolio accordingly.
• Validate client details in line with product and regulatory requirements. Submit new business through the right channels.
• Conduct due diligence on clients to identify and flag risks.
• Manage own capacity to ensure daily appointments are being prioritised while allowing time for and capitalising on walk-in / non-appointment clients.

In-branch client service and client retention

Responsible for servicing and managing all client profiles to ensure clients remain on the books.

• Send payment reminders, conduct follow-ups, and remain in contact to address potential queries or to provide support.
• Manage and report on NTUs (clients Not Taken Up) by putting controls in place, and taking corrective actions where required.
• Manage persistency of client payments in favour of both the branch and the client.

Gain insight into client risk profiles to proactively identify where support will be required.

• Consult with clients on alternative payment arrangements and ensure it gets processed through and noted on the right platforms.

Responsible for in-branch servicing in line with client experience standards:

• Apply product knowledge to accurately guide clients through policy cancellations and provide alternative options.
• Resolve various types of client queries in the branch as far as possible or escalate queries to the right stakeholders by using the existing escalation framework. Follow up on the status and continuously provide feedback to the client.

Quality, compliance and continuous development

• Remain up to date with and continuously adhere to compliance and quality standards.
• Keep up to date with own registration, product knowledge and maintenance of own CPD points.
• Identify risks and flag potentially fraudulent activities.
• Keep and store relevant records of advice.
• Log all activities as per regulations and standard operating procedures, and provide data to relevant stakeholders to inform reporting and decision making.

Monthly planning and reporting

• Responsible for reporting on activities daily, through using relevant technology platforms.
• Collate data on activities to deliver on weekly and monthly reporting deadlines.
• Perform any ad-hoc requirements as requested by the Retail Branch Manager.

Qualifications

• Matric (Grade 12)
• RE5 advantageous
• FAIS Compliant (Wealth Management) as per DOFA requirements.
• Class of Business training (to be completed within 12-months of employment)

Knowledge and Experience

Knowledge:

• Client service.
• Sales and cross-selling tactics and strategies (client optimisation).
• Knowledge on the Insurance landscape including regulatory requirements and guidelines for selling and providing advice would be ideal.
• Knowledge on insurance products would be advantageous.

Experience:

• 1-year experience in a sales or marketing capacity.
• Experience within insurance branches an advantage.

Skills and Competencies

• Persistently focused on achieving targets
• Analysing information
• Technologically orientated
• Selling and influencing skills
• Critical thinking skills
• Strong communicator (verbally and in writing)
• Strong customer service orientation
• Organising skills
• Adaptable and open to learning

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What will you do?

• This specialist role is primarily responsible for rendering pro-active specialist legal technical advice and support to the relevant regions. Stakeholders/clients will include Managers, Broker/Sales Consultants and intermediaries in both the Financial Adviser and Broker Distribution space with the view to enabling sales/business growth and strengthening intermediary relationships.
• This is a highly specialised role, combining the core elements typically found in traditional Legal Consultant, Business Consultant, and Investment Consultant positions. The incumbent functions as a senior specialist resource who may initiate client engagements on a referral/request basis or accompany Financial Advisers on joint calls for clients with complex planning needs.
• The role delivers legal and financial-planning technical expertise while also identifying market opportunities, enhancing adviser capability, and supporting business development across the region.

What will make you successful in this role?

• Analyse, scan, understand and capitalise on market opportunities for business growth.
• Offer specialist services and advice (legal/product) across Estate Planning, Retirement Planning, Investments, Risk Products, Business Assurance and Employee Benefits.
• Undertake coaching and joint calls with Financial Advisers.
• Coach and assist Financial Advisers in structuring proposals, including focused data mining and field work.
• Coach and train Advisers on creative cross-selling and up-selling to existing clients and highlight gaps and opportunities.
• Liaise and provide market/customer-related input to Product Providers and Product Development Specialists.
• Ensure an annual marketing plan is contracted and implemented with units.

Qualification & Experience 

• Legal degree
• Financial/Business Degree (B. Com, Bus. Science)
• Being an admitted attorney would be advantageous 
• Strong legal/product technical exposure/experience (Trusts, Contracts etc).
• Financial Services experience, preferably with Financial Planning.
• CFP® / RFP3
• RE 5
• Sanlam Senior Training modules (e.g., Investments)

Knowledge and Skills 

• MS Office (Excel, Word, PowerPoint); S.net and other sales suite packages; Lotus Notes.
• Financial Services Industry Knowledge.
• Sanlam Product Knowledge.
• Competitor Product Knowledge.
• Understanding of business and marketing plans.
• Commercial and business acumen with ability to structure deals.
• Income Tax laws.
• Client Needs Analysis for Retirement, Investment, Estate Planning and Business Assurance.
• Knowledge of financial markets and instruments.
• Compliance laws and requirements in Financial Services.

Personal Attributes 

• Results Driven
• Decision Making
• Flexibility and Adaptability
• Customer Focus
• Innovation
• Good communication skills
• Technical Professional Skills
• Analytical and attention to detail 
• Good relationship builder and networker internally within organisation
• Structured and organised
• Continuous Learning
• Ability to operate and influence at a strategic level
• Professional and ethical

The closing date for applications is 05 August 2026.

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What will you do?

• We are seeking an experienced and highly skilled Senior C# Developer to join the SGT WebApps Team. The developer will be responsible for analysis, design, development, and maintenance of various in-house Web Applications.
• The successful candidate will play a key role in building scalable, secure, and high-performing solutions, while also mentoring junior developers. This role requires strong experience across the Microsoft technology stack, modern web frameworks, cloud platforms, and database development.

What will make you successful in this role?

• Design, develop, and maintain robust applications using C# and .NET Core (6+).
• Build and maintain RESTful APIs and web applications using ASP.NET / ASP.NET Core.
• Develop and optimize database solutions using MS SQL Server (2019+), T-SQL, and Entity Framework.
• Create and maintain reports using SQL Server Reporting Services (SSRS).
• Develop modern front-end applications using Angular (version 13 or higher).
• Design and integrate Web Services (WCF and REST).
• Deploy and support applications in AWS cloud environments.
• Ensure application performance, scalability, and security best practices.
• Participate in system architecture, design reviews, and technical decision-making.
• Troubleshoot, debug, and resolve production issues.
• Collaborate with business analysts, QA teams, and stakeholders to deliver high-quality solutions.
• Mentor junior developers and promote coding standards and best practices.
• Contribute to DevOps practices, CI/CD pipelines, and automation where applicable.
• Provide standby / support (as and when applicable).

Qualification

• Matric
• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).

Experience

• 5–8+ years of experience in software development using C# and .NET technologies.

Strong experience with:

• .NET C# including .NET Core 6+
• Entity Framework
• ASP.NET / ASP.NET Core / Web API
• Angular 13+
• MS SQL Server (2019+)
• T-SQL and SQL performance tuning
• SQL Server Reporting Services (SSRS)
• Web Services (WCF / REST)
• AWS cloud services
• Experience with version control systems (e.g., Git).
• Strong understanding of object-oriented design, design patterns, and SOLID principles.
• Unit testing

Knowledge

• Working knowledge of Visual Studio
• Systems analysis and design concepts
• Source Control concepts (trunk-based development)
• SOLID / Clean Code Principles
• Database architecture and design
• Strong SQL knowledge including performance tuning
• IIS
• Familiarity with Agile/Scrum methodologies.
• Understanding of security best practices and authentication mechanisms (OAuth, JWT).

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What will you do?

• The Senior UX/UI designer will be responsible for shaping intuitive, efficient and user-centered digital experiences across Glacier’s client and intermediary platforms. The successful candidate will play a key role in translating complex business, regulatory and technical requirements into simple, scalable and meaningful user experiences. 
• The designer will need to balance both the enhancement of existing digital products and the design of new solutions, ensuring that customer, intermediary and business needs are balanced through thoughtful research, interaction design, prototyping and validation. 
• This role requires a strong combination of user experience design, interaction design, systems thinking and visual design skills, with the ability to simplify complexity and advocate for user-centred design throughout the product lifecycle. This role will be based in Cape Town.

Key outcomes

The following outcomes will be expected to be achieved by the Senior UX/UI designer:

• Design intuitive end-to-end user experiences for complex financial services products and processes.
• Translate business, regulatory and technical requirements into clear user journeys, workflows and interaction models.
• Facilitate discovery and design activities with stakeholders to understand user needs, business objectives and operational constraints.
• Create user flows, process maps, wireframes, prototypes and high-fidelity designs that effectively communicate proposed solutions.
• Conduct and contribute to user research, usability testing and design validation activities.
• Identify pain points, inefficiencies and opportunities within existing digital experiences and recommend improvements.
• Present design concepts, rationale and recommendations to stakeholders at all levels of the organisation.
• Collaborate closely with business analysts, developers, product owners and customer experience teams to ensure successful delivery of design solutions.
• Contribute to the evolution of design standards, patterns and best practices.
• Advocate for user-centred design principles throughout projects and delivery teams.
• Balance user needs, business objectives, regulatory requirements and technical feasibility when designing solutions.
• Support the creation of scalable and consistent experiences across web and mobile platforms.

Key Responsibilities

• Use and apply user-centred design methodologies, frameworks, tools and best practices to design intuitive, effective and scalable experiences across Glacier's digital ecosystem.
• Translate complex business, regulatory and technical requirements into clear user journeys, workflows, interaction models and user-centred solutions.
• Design and optimise end-to-end user experiences across multiple channels, systems and touchpoints, considering both client and intermediary needs.
• Apply systems thinking to understand interconnected business processes, user needs, operational requirements and technical constraints when designing solutions.
• Conduct user research, usability testing and discovery activities to validate design decisions, gather insights and identify opportunities for improvement.
• Analyse existing products, journeys and processes to identify pain points, inefficiencies and opportunities for enhanced user experiences.
• Own UX, interaction design and user journey deliverables throughout the product lifecycle, from discovery through to implementation and optimisation.
• Create and communicate design concepts through journey maps, process flows, wireframes, prototypes and high-fidelity designs that effectively convey intended solutions.
• Make complex ideas tangible and understandable through visual storytelling, interaction design and facilitation techniques.
• Facilitate workshops, design sessions and collaborative discussions with stakeholders to align on problem statements, requirements, opportunities and proposed solutions.
• Present and explain design decisions to stakeholders, incorporating feedback while maintaining a user-centred approach 
• Collaborate closely with business analysts, product owners, developers, customer experience teams and other stakeholders to ensure that solutions are feasible, valuable and aligned to business objectives.
• Identify, design for and document edge cases, exception handling and operational scenarios to ensure robust and scalable user experiences.
• Contribute to and evolve design standards, patterns, principles and design system practices to ensure consistency across products and platforms.
• Champion user-centred design principles within project teams and contribute to the growth of design maturity in the organisation.
• Contribute to continuous improvement initiatives that increase team effectiveness, design maturity, delivery quality and customer value.

What will make you successful in this role?

Qualifications and experience  

• Bachelors degree or equivalent UX/UI design qualification 
• 5+ years’ experience as a UX/UI designer or Product Designer
• Experience designing complex digital products across web and mobile applications 
• Prior experience of working Agile and in Scrum teams 
• Up to date design portfolio (please send this with the CV) 
• Strong facilitation and stakeholder management skills
• Financial services experience (advantageous) 
• Knowledge of HTML, CSS and Javascript (advantageous) 
• Previous UX developer experience (advantageous) 

Tools

• Azure DevOps
• Confluence
• Figma
• Miro
• Adobe Suite, Illustrator, Photoshop, InDesign

Competencies

• Ability to transform verbal instruction and extrapolate it to create concrete web content
• Ability to navigate ambiguity and independently define solutions for complex business problem
• Strong research capabilities.
• Strong analytical & problem-solving skills
• Strong planning and organising skills
• Ability to work on multiple projects concurrently
• Excellent time/priority management skills
• Communicate effectively and clearly, in writing and verbally, in one-on-one and group presentation situations
• Flexible approach and ability to adapt

Attributes

• Positive, enthusiastic can-do attitude  
• Ability to thrive under pressure 
• Professional work standards