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  • Posted: Feb 21, 2024
    Deadline: Not specified
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  • Servest is the destination for forward thinking, integrated solutions for all your facilities management requirements. Our high-performance culture is focused on our customers so that we can develop Servest on a strong foundation for sustainable and profitable growth.
    A feature of this strategy is the extension of empowerment into our African marke...

     

    Senior Systems Support Engineer - Midrand

    Minimum Requirements    

    • National Senior Certificate (Grade 12); with higher Technical qualifications;
    • Clear criminal record;
    • South African citizen;
    • Must have valid drivers license and own reliable Transport.
    • Clear understanding of Server and PC Hardware and capable of IT Network configuration and fault finding.
    • Microsoft SQL;
    • C+ and HTML;
    • CSS;
    • Java Script;
    • Application Development skills advantageous.
    • Ability to work remotely on systems and fault find remotely.
    • Will be required to be calm under pressure/ must be hard working and respect and ahead to deadline imposed either internally or externally;
    • Must have a keen problem solving ability and must be able to think on their feet;
    • Must have experience in working with other people in a Group;
    • Must be able to approach problems in a rational and logical manner;

    Duties & Responsibilities    

    • Provide technical support for customers during our pre- and post-sales processes
    • Repair and restore SQL Databases
    • Address all product-related queries on time
    • Support OEM Products in the Parking and Security field
    • Train customers to use products effectively
    • Application development and support for offsite control room
    • Excellent communication skills and report writing
    • Candidate must be willing to work flexible hours in line with Operational requirements

    go to method of application »

    DC/Quality Controller

    Job Context    

    The DC/QC is responsible for the timely, accurate and efficient preparation and management of documents and to deliver a safe facility to the customers according to policies and procedures. Ensuring that clients are being serviced according to the set standards and procedures. Experience in Hygiene Service is essential.

    Minimum Requirements    

    • Matric/Grade 12
    • Relevant Qualification
    • At least 2-5 years experience in dealing with customers face to face
    • Excellent Customer Care Relations
    • Computer Literacy
    • Good communication and interpersonal skills
    • Good understanding of company products and service offerings 
    • Strong administrative skills
    • Valid driver’s licence

    Duties & Responsibilities    

    • Inspection of service teams and vehicles including washroom/deep clean equipment and stock
    • Check and Issuing of PPE
    • Attend to on site queries and ensure they are resolved accordingly
    • Attend to admin duties such as QC Audits, checklists and contracts
    • Scanning and emailing of QC checklists
    • Ensure that all documents are up to date
    • Meet and communicate with operations controllers on daily basis
    • Planning for the week ahead and setting up appointment for sites

    go to method of application »

    Key Account Manager - Midrand

    Job Context    

    The purpose of the role will be to maximise performance of accounts in line with agreed strategies and business objectives and through strengthening the business relationship . This position will be based at our Midrand Office and will report directly to the Regional Manager.

    Minimum Requirements    

    • Matric/Grade 12
    • Relevant qualification
    • 2-5 years experience as a Key Account Manager or in a similar role
    • Excellent customer service
    • Strong accounting ability and understanding
    • Good communication and interpersonal skills 
    • Good understanding of company products and service offerings
    • Strong problem / query resolution / account reconciliation skills 
    • Valid driver's licence and own vehicle  

    Duties & Responsibilities    

    • Manage all aspects of allocated accounts.
    • Customer retention, follow through terminations to ensure equipment is removed and billing is stopped.
    • Customer satisfaction, resolving customer queries within prescribed time limits.
    • Feedback and communication with all internal departments.
    • Continued relationship building with top accounts.
    • Continued identification of additional sales opportunities.
    • Participate in the roll-out of all national deals.
    • Regular customer care surveys with allocated accounts.
    • Conducting initial on-boarding survey following installations of new accounts.

    go to method of application »

    Pest Control Operator

    Minimum Requirements    

    • Matric (Grade 12)
    • Pest Control Qualification
    • Registered and has a P number
    • Must be able to do HACCP audits and checks and have good knowledge of HACCP standards
    • Good communication skills
    • Good track record as a Pest Control Operator with high service quality
    • Valid Driver’s licence

    Duties & Responsibilities    

    • Internal and on-site training for Pest Control staff.
    • Able to attend to customer queries and resolve customer site complaints.
    • Pre-audit site checks for HACCP clients.
    • Assist with the managing of the Pest Control Team.
    • Measure the dimensions of the area needing treatment.
    • Use baits and set traps to control or kill pests.
    • Spray or dust chemical solutions, powders, gels etc. into areas.

    go to method of application »

    Key Account Manager - Port Elizabeth

    Job Context    

    The purpose of the role will be to maximise performance of accounts in line with agreed strategies and business objectives and through strengthening the business relationship . This position will be based at our Port Elizabeth Office and will report directly to the Branch Manager.

    Minimum Requirements    

    • Matric/Grade 12
    • Relevant qualification
    • 2-5 years experience as a Key Account Manager or in a similar role
    • Excellent customer service
    • Strong accounting ability and understanding
    • Good communication and interpersonal skills 
    • Good understanding of company products and service offerings
    • Strong problem / query resolution / account reconciliation skills 
    • Valid driver's licence and own vehicle  

    Duties & Responsibilities    

    • Manage all aspects of allocated accounts.
    • Customer retention, follow through terminations to ensure equipment is removed and billing is stopped.
    • Customer satisfaction, resolving customer queries within prescribed time limits.
    • Feedback and communication with all internal departments.
    • Continued relationship building with top accounts.
    • Continued identification of additional sales opportunities.
    • Participate in the roll-out of all national deals.
    • Regular customer care surveys with allocated accounts.
    • Conducting initial on-boarding survey following installations of new accounts.

    Method of Application

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