Current Jobs at TFG (The Foschini Group)

Job Description

• The Area Manager III is responsible for defining business plans and strategic initiatives to improve store performance. They analyse KPIs, execute commercial policies, and manage staffing levels. They also focus on customer experience, staff development, and fostering cultural alignment. Additionally, they lead strategic initiatives to enhance store performance and customer satisfaction.

Responsibilities

• Driving turnover  
• Controlling expenses  
• Controlling stock losses  
• Managing, developing and motivating staff  
• Training and recruiting staff  
• Managing merchandise  
• Focusing on customer service  
• Managing in-store administration and security checks  

Qualifications

• A business or retail related degree will be advantageous.  
• Minimum 2 years' Area Manager experience
• Entrepreneurial flair (business acumen and turnover driven)  
• Valid driver's license  
• Willing to reside in Witbank, Secunda or Middleburg area

Skills:  

• Organised and thorough  
• Contract Preparation  
• Legislative Framework Alignment  
• Account Management  
• Strategic Sales Planning  
• Profit and turnover driven  
• Able to manage risk within the store  
• Customer Value Management

Behaviours:  

• Builds Effective Teams - Forms, develops and leads a group of individuals toward the achievement of a common team objective
• Communicates Effectively - Conveys information and communicates ideas in a clear, concise and impactful manner
• Drives Results - Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
• Ensures Accountability - Takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - Interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - Assesses and improves the efficiency, effectiveness, and quality of various work processes
• Plans and Aligns - Develops plans and prioritises initiatives that align to the organisational goals and objectives
• Resourcefulness - Effectively and creatively uses available resources to overcome challenges, solve problems, and achieve desired outcomes

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Job Description

• Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
• We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!

Responsibilities:  

• Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
• Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
• Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
• Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.

Requirements:

• A Matric certificate.
• Previous sales experience in a retail environment.
• Experience in the Hospitality Industry is an advantage.
• Deliver top-tier service, navigate through customer challenges, whilst driving sales.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong attention to detail and organizational skills.
• The ability to take initiative.
• Ability to work effectively both independently and as part of a team.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Competencies and behaviours for success: 

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes.
• Decision Making - Analyses complex situations to ensure effective and timely choices.
• Driving & Persevering.
• Leading Others - Inspires and guides others to achieve collective goals.
• Meeting Customer Expectations - Consistently delivers exceptional customer service.
• Planning & Organising - Uses a structured approach to effectively manage tasks.
• Relating & Networking

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Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
   

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Job Description
Key Responsibilities:

• Successfully source and procure a balanced range of merchandise in line with company strategy. 
• Work closely with the planner, through analysis of previous sales patterns, market trends and brand initiatives. 
• Formulate departmental strategies to maximize sales and then timeously source and secure stock to implement strategies. 
• Negotiate effectively to deliver financial business KPI’S 
• Build and maintain good relationships with employees, suppliers, and key functions in the business. 
• Contribute to growth /profit through innovative ideas 
• Availability to go on buying trips (local and international) 
• Understanding and delivering a clear product strategy aligned with specific store brand strategy  
• Think in terms of the "big picture" as well as consider specifics and detail. 
• Drive product efficiencies and key measures    
• Assess complex situations and implement workable solutions. 
• Communicate effectively at all levels. 
• Team player and be able to foster collaboration across buying and planning functions.

Qualifications and Experience:

• Diploma, Graduate Degree, or Post Graduate Degree 
• Have experience as a Buyer (4+ years essential) 
• Integral understanding of the clothing retail Cycle and Buying Process 
• A good working knowledge of the current computer software packages (knowledge of Excel, Word & E-mail would be preferable). 
• Excellent planning, organisational and interpersonal skills. 
• Product development
• Uncompromising negotiation skills 
• Good analytical skills 
• Have a solid understanding of Quick Response model

Skills:

• Planning & Organising 
• Policy & Procedures
• Market Research and Analysis
• Supplier Management
• Requirements Analysis
• Global Sourcing

Behaviours:

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Collaborates - effectively works with others to achieve shared goals
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Persuades - effectively influences others by gaining support and commitment in the delivery of organisational goals and objectives
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
   

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Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

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Responsibilities

• Provide ongoing feedback to the Store Manager regarding sales floor improvements.
• Ensure all customers are greeted and offered assistance promptly; staff should remain  available and attentive.
• Monitor individual sales staff performance and report underperformance with  suggested solutions to management.
• Maintain a high level of product knowledge within all allocated departments.
• Ensure timely entry of customer orders into the order book.
• Oversee shelf stocking; communicate stock shortages to the Store Manager for  reordering.
• Continuously monitor stock levels and replenish as needed throughout the day.
• Ensure all items are accurately priced, labelled, and shelf-talkers are correctly placed, report discrepancies.
• Immediately report and remove damaged stock from the floor, ensuring proper  documentation is completed.
• Maintain attractive and updated merchandising displays across all store areas.

Qualifications

• Grade 11
• Minimum 2–3 years of retail experience, with at least 1 year in a supervisory.
• Proven track record in customer service and sales performance.
• Experience in stock control, merchandising, and staff supervision.

Skills: 

• Excellent peoples’ skills.
• Strong communication skills.
• Strong administrative skills.
• Positive Attitude.
• Merchandising experience.
• Problem solving and analytical thinking.

Behaviours: 

• Takes initiative to identify and resolve issues without waiting to be told.
• Building strong customer relationships and delivering customer-centric solutions. 
• Good verbal/ written communication skills and good organisational skills.
• Takes ownership of responsibilities and follows through on tasks.
• A high level of attention to detail.
• Always maintains a positive and respectful demeanor.
• Supports and collaborates with colleagues to achieve common goals.
• Willing to adjust to changing priorities, tasks, or schedule.
   

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Job Description

• The Visual Merchandise Specialist III is responsible for leading the interpretation of buying strategies into store layouts, ensuring effective communication of visual presentations, and managing in-store campaign collateral. They also attend shop fitting meetings and ensure visuals and equipment are in place for new and revamped stores. Additionally, they facilitate feedback processes for store openings and revamps.

Responsibilities
Merchandising

Drive creative, commercially aligned visual merchandising across apparel, footwear and accessories.

• Deliver monthly VM training workshops and onboard new staff.
• Develop VM training plans and provide ongoing coaching to store teams and managers.
• Analyse store performance and apply commercial VM actions.
• Produce and upload weekly store image reports and share feedback with stores and global teams.
• Lead new store openings, including shopfits, layout planning, pre‑retailing and coordination with global and local teams.
• Recognise local trends while maintaining global brand standards.

People Leadership & Development

• Inspire, coach and mentor the VM team through weekly meetings, 1:1s and development reviews.
• Conduct needs analyses, build succession plans and identify future VM talent.
• Manage VM staffing structure and lead recruitment for VM roles.
• Provide continuous training, performance feedback and clear objectives.
• Motivate the team by setting a dynamic pace and recognising achievements.

Communication & Culture

• Maintain strong communication between field teams, local departments and global VM.
• Provide clear, constructive feedback and uphold brand values and culture.
• Share weekly updates, actions and priorities with local and global stakeholders.
• Ensure all tasks and documents are completed and uploaded on time (Yoobic, franchise portal).
• Partner closely with the VM Coordination Manager to ensure departmental efficiency.

Qualifications

• Matric and Relevant qualification (Advantageous)
• 5+ years visual manager experience.

Skills

• Creative Visual Merchandising with Strong Commercial Awareness
• Excellent Communication and Presentation Skills
• Leadership, Coaching and Team Development
• Strong Planning and Organisational Skills (layouts, openings, coordination)
• Ability to Analyse Performance and Drive Commercial VM Actions

Behaviours 

• Being Resilient - rebounding from setbacks and adversity when facing difficult situations.
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• organisational Savvy - understands and navigates dynamics created by processes, systems, and people
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation

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Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

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Job Description
Key Responsibilities:

• Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyalty
• Deliver exceptional guest experience by implementing and monitoring our guest experience strategy and standards within the store.
• Achieving store results by driving and ensuring achievement of turnover, new accounts and rewards programmes
• Effectively managing the stock and minimising in-store risk        
• Work independently and in a team-oriented, collaborative environment

Qualifications and Experience:

• Matric or equivalent
• Proven experience operating at a Leadership level
• Proven experience within the hospitality industry (advantageous)

Skills:

• To demonstrate innovative, critical thinking and problem-solving skills
• Strong interpersonal, facilitation and stakeholder management skills with the ability to influence
• Excellent written and verbal communication skills
• Good attention to detail and levels of accuracy
• Sound business acumen with a strong customer service focus
• Proven ability in multi-tasking and managing several deliverables at once.

Behaviours:

• Establishes and nurtures internal and external relationships to create robust, and mutually beneficial, partnerships.
• Understands, anticipates, and meets the needs and expectations of customers.
• Inspires, motivates, and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Takes accountability and ensures others are held to account on agreed upon performance targets.
• Interprets and simplifies complex and contradictory information when resolving organisational problems.
• Assesses and improves the efficiency, effectiveness, and quality of various work processes.
• Develops plans and prioritises initiatives that align to the organisational goals and objectives.
   

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Job Description
Responsibilities:  

• Implement in-store VM execution 
• Be in touch with latest Fashion Trends 
• Adhere to housing and trend guidelines 
• Manage the visual elements and ensure world-class standards 
• Plan and prioritize visual activities 
• Implement adequate control systems to manage VM standards 
• Deliver a great Customer Brand Experience 
• Manage Assets & Expenses 

Qualifications: 

• A Matric Certificate. 
• Visual merchandise experience (essential) 
• Retail experience 

Skills: 

• Excellent communication skills 
• Your ability to persuade and influence 
• Sound business acumen 
• Passion to be a part of a leading fashion brand 

Competencies and behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail