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  • Posted: Nov 15, 2024
    Deadline: Not specified
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  • Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
    Read more about this company

     

    Lead Software Asset Management (Randburg)

    Job Summary

    • Develop, implement and lead an integrated asset management capability (people, processes and systems) that enables the organisation to optimise the provisioning, cost, quality and value of physical and virtual infrastructure and supports the delivery of scalable, resilient, efficient and effective technology products and services.

    Key accountabilities

    • Accountability: Asset Management Direction Setting and Transformation
    • Work collaboratively across the business and leverage own expertise in Technology and IT Asset Management (trends, tools and practices) as well as provide insight and understanding of the commercial business requirements to define the future state vision for Asset Management
    • Define, Identify / collate, manage and hold one stop shop accountability for the full asset management function to enable commercial decision making
    • This includes having a thorough understanding and grasp of the end to end asset base asset base performance including but not limited to e.g:
    • Asset types including their cost, numbers, nature etc. like hardware, software, network and communications infrastructure, servers and applications, mobile devices, telephony, facilities equipment etc.
    • Asset types including key lifecycle data such as cost, quantities, role, environment, and lifecycle status
    • Asset Events and critical data e.g. upgrades, change plans, issue resolution, SLA’s / OLA’s, asset performance etc.
    • Positively contribute to the development of the Group Infrastructure Operations Strategy Operational plans and target setting process
    • Take accountability for fully understanding the technology roadmaps and plans across the business and translating these into implications for Asset Management and ensuring integration (e.g. emerging technologies, new equipment requirements, decommissioning, virtual asset management etc.)
    • Leveraging the robust Asset Management framework with an understanding of the technology strategies across the business and lead the development of a transformational asset management strategy
    • Refine, solidify and cascade the asset management vision and strategy across the business and technology teams and ensure alignment to business and customer objectives (short, medium and long term)
    • Translate the outcomes of various relationship management and iterative business planning processes (with team and technology / business) into a defined operational plan for the function
    • Facilitate the strategy and budgeting alignment and approval processes for the function
    • Strengthen and evolve the partnership with the Technology and Business Leadership teams for maximum business impact and consistently communicate and manage business expectations to plan
    • By doing this, create the conducive environment necessary to drive and implement an evolving asset management vision across the business
    • Define and implement an asset management framework and associated capabilities to enable the defined strategy and operational plans. End state to include: e.g. technology and technology enablement, process improvement and automation, physical and virtual asset management / hybrid operations, role players and their defined responsibilities (e.g. outsourcing / vs. insourcing), performance measures, SLA’s, OLA’s etc.
    • Leveraging the asset management data sets, take ownership for deeply understanding impact on the overall cost of tech and continuously improve this aligned to benchmark
    • Develop, implement and continuously improve a leading practice asset management cost model for the organisation that compares favourably to industry benchmarks
    • Take full accountability for achieving operational efficiency and effectiveness targets and objectives
    • Analyse operational cost data, identify cost-saving efficiencies and influence the business to adopt these efficiencies across multiple service teams – taking care to balance decision making for optimal efficiency and effectiveness
    • Assess the existing asset management capabilities and cost model against the required and develop and implement plans to solve for these (sustainably)
    • Drive the alignment of internal and external teams, ways of working, etc for the successful delivery of asset management across the enterprise
    • Craft a well-defined capability development and change plan for asset management and lead its successful execution
    • Stay ahead of the curve on leading practice and identify opportunities for improvement
    • Strategically and Operationally monitor the performance of asset management across the organization
    • Leverage monitoring and performance data to ensure uninterrupted business operations, proactive issue identification and resolution; efficiency and effectiveness improvement across the value chain
    • Accountability: Process Engineering and Asset Management Optimisation
    • Clearly articulate and cascade the asset management strategy to the broader team and build capability to successfully deliver it
    • Establish a leading practice process engineering capability to drive drive process improvements, simplification and increase automation/reduce work across function
    • Work in collaboration with internal and external delivery teams to analyse requirements and capabilities, and leverage analysis to solve and optimise business problems with maximum automation (‘no touch’) and lean execution
    • Leverage deep expertise in solution design and delivery (strong engineering background and experience) in order to deliver better service levels, faster execution and better customer experience
    • Implement the above on an ongoing basis to ensure ongoing service evolution in line with Infrastructure and business strategic requirements
    • Define leading practice asset management standards, guidelines, policies, procedures, processes and practices to drive transformed hybrid operations (physical / virtual) and drive their risk, governance and compliance
    • Drive the asset management automation agenda and successfully lead its execution
    • Collaborate across technology to define principles and practices for changes in physical and virtual asset management and associated responsibilities
    • Take full accountability for the commercial impact, overall efficiency and effectiveness of asset management across the organization
    • Define and drive key asset management metrics, KPI’s, SLA’s and their achievement e.g. working capital management, inventory management (retrievals, disposals, etc.), stock holding, stock damages / losses, total cost to serve, stock disposals, asset recovery
    • Define, implement and take accountability for effective asset management controls ensuring all assets are adequately accounted for, controlled and recovered
    • Ensure that ultimate user fulfilment can be provisioned and addressed with the minimum of user friction in the most automated and cost effective manner possible
    • Accountability: Commercial Management and Impact
    • Take full accountability for the successful, optimal, commercially viable and sustainable delivery across the organisation through viable pricing strategies and vendor managed service partnerships
    • Develop, implement and manage processes for the identification and contracting / recontracting of managed services partners
    • Define and manage the commercial viability, pricing and optimal total cost to serve of collective managed services agreements)
    • Define and implement routines, processes and ways of working with Group procurement / sourcing for the optimal delivery of managed services
    • Work collaboratively with Group procurement and technology leaders to lead the commercial contracting and vendor engagement processes with the asset management teams
    • Strategically guide and advise the business on the most viable and optimal commercial contracting arrangements
    • Ensure all managed services contracts and arrangements are translated into very specific
    • SLA’s, OLA’s and cost to value objectives at a managed services partnership level across the business
    • Hold one stop shop accountability for the commercial viability of all managed services agreements and future deal making across the function
    • Establish successful routines and processes to ensure the ongoing alignment between the business, managed services team and the contracted partners in the delivery of services
    • Ensure compliance with all Group procurement standards and frameworks
    • Proactively and positively contribute to the Group Procurement standards, frameworks, processes and practices
    • Apply the group risk, governance, compliance, regulatory frameworks and standards
    • Hold one stop shop accountability for all risk related to asset management delivery and related business decision making / impacts
    • Lead the input and reporting requirements / processes for all internal / external risk, regulatory, compliance and governance related process for managed services provision across the estate Implement knowledge and data management processes for the successful governance of asset management activity
    • Accountability: People
    • Set and Cascade strategic direction to the asset management team
    • Drive a culture of continuous improvement and change across the function
    • Proactively attract, recruit, develop, retain, reward and deploy a diverse resource base aligned to an ever evolving business / client environment (ahead of demand)
    • Build a high performance team environment through self-directed teams by driving performance management and measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
    • Assume accountability for the right people in the right teams to deliver on our strategy (always!)
    • Leverage partnering and coaching expertise in all activity to drive improved technical service delivery to the organization
    • Skills & Experience Required:
    • Software license Management: 
    • Manage software assets as they relate to the ITAM Life cycle
    • Manage complex licensing models and consult on optimizing license usage 
    • Evaluate licensing options (user vs. processor, on-prem vs. cloud) 
    • Work closely with technology product owners responsible for software licensing contracts 
    • Take part in negotiations of large complex software contracts 
    • Data Analysis 
    • Analyze large volumes of data relating to software entitlement, effectively communicate the information to business and finance for decision making purposes. 
    • Have a general understanding of databases

    Experience with Flexera or Similar Tools

    • Demonstrated experience in working with Flexera or similar software asset management tools is highly advantageous.
    • Familiarity with ServiceNow
    • Prior experience with ServiceNow is a plus and will support effective integration and utilization within our systems.
    • Data Analysis Skills
    • Ability to extract, analyze, and interpret data to draw meaningful conclusions is beneficial.
    • Software Asset Lifecycle Knowledge
    • Familiarity with all stages of the software asset lifecycle, from acquisition to retirement, is advantageous.
    • Understanding of SCCM, Intune, and JAMF
    • Knowledge of SCCM, Intune, and JAMF software management solutions is preferred.
    • Contract and Negotiation Skills
    • Experience in contract management and negotiation will be an asset in managing vendor and partner relationships effectively.
    • Leadership and Team Management Experience
    • Exceptional team leadership skills and proven experience managing a team are essential for success in this role.
    • Supports software asset management team development 
    • Establish and maintain regular communication with leadership regarding license usage and best practices
       

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    Developer Entry Level System GT (Jjohannesburg)

    Job Summary

    • Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services.

    Job Description

    • Devops & Support
    • Apply problem solving skills to solve technical problems on existing applications
    • Take ownership for developing advanced design thinking and problem solving skills in preparation for greater complexity / changing / evolving tech
    • Implement configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
    • Schedule and oversee planned maintenance tasks, such as backups and performance tuning, in production for tech products & Services
    • Provide inputs into application documentation for end users
    • Leverage application documentation to guide users through application support processes
    • Leverage knowledge gained on support / trouble shooting processes to make recommendations for user documentation and or application changes / enhancements
    • Execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
    • Follow governance & risk procedures for all application support e.g. upgrades, maintenance etc.
    • Work as part of an integrated application / product / service team throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services
    • Identify stakeholder & communication dependencies / interdependencies & requirements in all application support processes & ensure these are followed prior to any application support implementation
    • Proactively identify any risks ahead of application support processes e.g. changes, optimization, maintenance, batch uploads etc.
    • Develop and maintain knowledge in application functionality, user workflow, and business processes to improve level of support provision on an ongoing basis
    • Develop sufficient knowledge of application infrastructure (server, network, security) to improve application support inputs
    • Compile and maintain inventory of applications and related details
    • Meet all SLA requirements associated with application support being provided
    • Follow identified risk, governance & control procedures for all application support provided e.g. backup, documentation etc.
    • Maintain awareness of application risks and opportunities for improvement

    Education

    • Bachelor's Degree: Information Technology

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    Virtual Advisor: STI (FAIS) (Johannesburg)

    Job Summary

    • To provide a solution orientated service to customers in Short-term Insurance risk and give advice.  To provide solutions for the client's short-term insurance needs in both Commercial and Personal Lines. To service customers on request and regularly reviewing the client's portfolio in order to build a sustainable client base.

    Job Description

    • Establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, Product providers, Virtual Advisers and Virtual Agents). Telephonically meet sales and/or growth targets. Personal Development: Manage own broker practice.
    • FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
    • FSCA-Approved Qualification
    • Regulatory Exam for Representatives (RE5)
    • Experience As Per the FAIS Act
    • Product Specific Training once Onboarded
    • Class Of Business Training
    • Continuous Professional Development
    • Attest To Honesty, Integrity, and Good Standing

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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    Digital Reporting and Insights Analysts (Sandton)

    Job Summary

    • Are you passionate about digital transformation and data analytics? Absa's (CIB) is looking for a Digital Reporting and Insights Analysts to join our dynamic team. This role is pivotal in measuring and reporting on the success of our digital transformation strategy, ensuring data-driven decision-making across our digital platforms.

    Job Description

    Key Responsibilities:

    • Digital Measures Reporting and Insights: Conceptualize and implement processes for measuring, reporting, and visualizing digital metrics. Prepare and present regular progress reports to executive leadership and stakeholders.
    • Collaboration: Work with various stakeholders, including the Group’s digital transformation team, Retail and Business Banking, CIB Client and Coverage teams, and more, to refine digital metrics and align on methods and outcomes.
    • Technical Implementation: Handle ETL processes, data visualization, and dashboard creation to make data accessible and actionable for decision-makers.

    Qualifications and Experience:

    • Minimum B-degree in Commerce, Finance, Strategy, IT, or Engineering (NQF level 7). A post-graduate degree (NQF level 8+) is advantageous.
    • Experience in the financial services industry, preferably in Digital/Mobile Channels environments.
    • Strong analytical and data-driven mindset with experience in data and analytics.

    Skills and Competencies:

    • Advanced SQL (Postgres/MySQL), Power BI, and Excel (including VBA).
    • Excellent visual and verbal communication skills.
    • Proven track record in building ETLs and data visualization, with practical experience in Power BI.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

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    Branch Manager (FAIS) (Aliwal North)

    Job Summary

    • Contribute to tactical planning from an operational perspective. Implement and deliver approved operational plans. Accountable for management in terms of: people, process, applied technology, budget.

    Job Description

    • Business Planning, Business Performance Monitoring & Revenue Generation: Business Planning, Business Performance Monitoring & Revenue Generation | Leading the commercial, sales and service agenda for the branch: Leading the commercial, sales and service agenda for the branch (as part of a broader area); &
    • Owning and delivering on all performance targets for the allocated branch (end to end accountability across scorecard
    • elements) | Customer Experience and Service: : Proactively manage and build relationships to enhance the Absa Brand in the area as well as | Managing cost & efficiencies: : Apply effective & balanced cost management practices that ensures sales & service
    • standards are within benchmark & aligned to best practice | : | : | : | :

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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    Financial Adviser (FAIS) (George)

    Job Summary

    • Provide specialist advise and support for day-to-day work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

    Job Description

    • Source Utilisation: Obtain walk in client or data leads from the Bank staff in the branches. | Customer Experience: To provide service excellence and achieve customer satisfaction. | Risk and Control: Ensure that processes, control requirements and risk management frameworks that impact the area are documented and understood. | Manage Sales and Growth Targets: Capture the correct Policy Relevant Information (PRI) number on the EBankpac system on a monthly basis and check the accuracy of the commission statements received from the AIFA Commissions department. Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements.
    • FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
    • FSCA-Approved Qualification
    • Regulatory Exam for Representatives (RE5)
    • Experience As Per the FAIS Act
    • Product Specific Training once Onboarded
    • Class Of Business Training
    • Continuous Professional Development
    • Attest To Honesty, Integrity, and Good Standing

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Accounting, National Senior Certificate/ Matric (Grade 12)
       

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    Lead Platform Engineer (Randburg)

    Job Summary

    • Build high-performing, scalable, enterprise-grade Platform services & build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems with high quality solutions & leading all phases of the development lifecycle to deliver against business requirements at an optimal cost to serve.

    Job Description

    Platform Design, Deployment & Optimisation

    • Leads development test and platform management, translating customer, business and technical requirements into components of a service
    • Identify critical design areas, parameters and opportunity areas early in the development process and those that need improvement downstream
    • Stay ahead of the curve on leading practice platform technologies and Incorporate research into solution design and deployment processes
    • Develop lasting, innovative, simple platforms (including architecture when appropriate) to satisfy business and customer requirements and align with the long-term plan for the platform and broader technology objectives of: Self-service, testability, reusability, stability & resilience
    • Apply deep technical expertise, design thinking & problem solving skills to solve complex technical problems and enable the teams to deliver high quality solutions
    • Identify & Select the appropriate internal or external technologies to deliver the platform service
    • Applies excellent judgement and identifies and continuously improves on development practices
    • Develop solution design blueprints and validation collateral and facilitate alignment on solution blueprint and designs across the value chain
    • Lead the planning and design of the platform delivery system and define associated tools, hardware, processes, role assignments, dependencies, and documentation, resulting in a complete platform that meets KPIs
    • Lead the development and deployment lifecycle for ‘platform / platform components as a service’
    • Design & implement test automation and ensure reusability across the teams
    • Lead efforts to validate architectural, product or service solutions and innovations
    • Continually develop initiatives to reduce and optimize operational costs & increase strategic & operational efficiency through solution designs
    • Identify, develop & maintain platform standards and best practices, and drive adoption across multiple service teams
    • Define and implement SLA, OLA & quality metrics, best practices, and patterns to be applied across the platform
    • Strategically & operationally monitor Platform services to standard and proactively identify and mitigate risk
    • Use production performance monitoring and customer data to make / inform technical design and implementation decisions
    • Take full accountability for end-to-end platform quality, completeness and resulting user experience for the life of the product / service
    • Use & test the platform regularly to deeply understand it and discover & implement ways to improve it
    • Resolve issues throughout the life of the platform, including those outside of the immediate area of responsibility as needed; lead discussions with peers to take action to ensure the sustainable success of the platform
    • Provide leadership within the business by developing innovative methods for measuring the customer experience, and use this data to identify and drive platform improvements
    • Leverage systems & processes to measure, monitor and manage the performance of platforms ensuring ongoing optimization & cost to value for our businesses (think bank wide)
    • Translate performance data into insights for technical service & solution improvement and enhancement (across technical teams)
    • Align teams to service Improvement & innovation plan requirements and influence effective implementation
    • Lead the design of process or technology solutions that identify and resolve platform, system, deployment, and environmental issues.
    • Identify new and emerging practices for managing problems within the area and lead the adoption of new practices, across groups or disciplines with the aim of improving analytical capabilities
    • Lead the resolution of service issues by analyzing and prioritizing data from stakeholders and directing efforts or applying deep subject matter expertise to restore service with minimal disruption to the customer and business
    • Positively contribute to the design & evolution of Group Architecture, Infrastructure & associated technical standards for the organization where it makes sense to do so

    Accountability: Financial & Cost Optimization, Risk & Governance

    • Take full accountability for delivering an optimal Platform Engineering cost model
    • Analyse operational cost data, identify cost-savings & efficiencies and influence the business to adopt these efficiencies across multiple service teams
    • Understand & contribute to the delivery of an optimal cost : serve of Platforms as a service
    • Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
    • Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
    • Hold accountability for all risk associated with platform engineering decision making
    • Apply & maintain all Group risk (e.g. Architecture, development etc.), governance, compliance & regulatory standards and frameworks
    • Update & or develop & maintain all application documentation as per the organization technical standards and risk / governance frameworks

    Accountability: People

    • Cascade platform direction across teams and ensure team alignment on platform direction, performance objectives, plans and prioritization
    • Build / contribute to a high performance team environment & culture through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
    • Assume one stop shop accountability for the right people in the right teams to deliver on our platform strategy (always!)
    • Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services
    • Seek out opportunities for collaboration across groups, ensure that cross-team commitments are set, and achieves scale in team work efforts by enabling the work of others
    • Proactively lead the implementation of agile practices, remove barriers to success and ensure seamless delivery in a continuously changing work environment
    • Identify and develop needed skills (self and others) in a way that is best-suited to the service design and that maximizes delivery efficiency
    • Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution
    • Conduct peer reviews, testing, problem solving within and across the broader team
    • Cascade platform performance feedback and ensure capability development across teams to enable efficient & effective platform service delivery
    • Support the people change teams in the design of adoption processes (Customer, Employee & 3rd Party Adoption)

    Experience Required:

    • Minimum of 6 years Experience
    • Must have strong RedHat Experience
    • Strong Linux experience
    • Experience in Cloud

    Education

    • Bachelor's Degree: Information Technology
       

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    Specialist Support Engineer - SBC + MS Teams Voice (Sandton)

    Job Summary

    • Work as part of an integrated (run & build) tribe in lower complexity environments to provide enterprise wide application support across multiple stakeholder groups by maintaining & optimizing enterprise-grade applications (tech products & services).

    Job Description

    • Devops & Support
    • Apply critical thinking, design thinking and problem solving skills to solve technical problems on existing applications
    • Implement all configuration, optimization (e.g. upgrades) & maintenance activity (e.g. regular maintenance patches) for enterprise wide applications
    • Provide efficient and effective support of applications including continued development of the application and security, software patches, reliability, disaster recovery and ensure the application meets the business needs
    • Schedule and oversee planned maintenance tasks, such as backups and performance tuning, for production IT services to prevent and to minimize issues
    • Maintain correct and current application documentation and making it available to application users
    • Oversee application implementation and configuration, patches, upgrades and maintenance, and ensure that application performance meets agreed SLAs and OLAs
    • Ensure minimal business operations impact due to upgrades and maintenance activities
    • Coordinate and execute unplanned maintenance tasks, such as disaster recovery procedures, for production IT services to prevent and to minimize issues
    • Manage applications throughout their lifecycle and assist in the application-related aspects of designing, testing, operating and improving technology products & services services
    • Coordinate & communicate across Tribes & Squads (all businesses) to successfully complete application upgrades
    • Coordinate with infrastructure & architecture teams to ensure that the impact of system / platform migrations on applications is minimised
    • Develop and maintain knowledge in application functionality, user workflow, and business processes
    • Develop sufficient knowledge of application infrastructure (server, network, security) & broader organization architecture to assist with application upgrades and troubleshoot issues
    • Compile and maintain inventory of applications and related details
    • Manage and provide support aligned to all SLA’s
    • Develop the skills required to operate and maintain the technical products & services (applications)
    • Ensure that a backup system for applications and files associated with business operations is in place
    • Advise on software installation and upgrades, troubleshoot problems and provide resolutions.
    • Work with Information Security teams to define and implement access permissions for applications
    • Develop and maintain expertise in application functionality, user workflow, and business processes.
    • Receive and screen user programming requests for new applications or modifications, and determine appropriate priority and response.
    • Develop and communicate training and documentation for end users.
    • Act as a liaison between business stakeholders and customers, external solution providers, and IT stakeholders for application support specific requirements
    • Develop and / or assist with the development and / or execution of project plans for application upgrades
    • Provide input to current and future application requirements to meet the organization's needs
    • Prepare assessments for proposed applications, projects, and define appropriate integration and access requirements
    • Maintain awareness of application risks and opportunities for improvement
    • Identify and recommend application improvement to enhance capability and performance, and minimize costs.
    • Ensure that application users are aware of the application capabilities for enabling their effective use
    • Assess vendor proposals for appropriateness and compliance with organization and industry standards.
    • Participate in development of Requests for Proposals (RFP) and vendor evaluation and contract management for IT applications services.
    • Supervise and maintain the organization's repository of applications
    • Help diagnose problems and resolve incidents / issues related to applications.
    • Validate the known error database for application-related entries
    • Work with Tech Centres of Enablement to define the operational activities related to the applications

    Experience Required:

    • Minimum of 5 Years Relevant Experience

    Must be fully certified in MS Teams, Session Boarder Controllers (Acme SBC preferred) and should have supported the following:

    • Direct routing - Setup and support.
    • Operator Connect – Knowledge.
    • Active directory: – Knowledge.
    • Session Boarder controllers (Oracle Acme preferred): - Maintenace, Support and install.
    • Network knowledge: – Understanding (QoS, Firewall, Security, Switches, ISP).
    • Microsoft Teams Rooms / BYOD: – Deploy, support, maintain.
    • Voice applications:  (Voice recording, TMS, Voice 3rd Party applications, Telco’s).
    • O365 suite.
    • Application Monitoring & Performance Management
    • Monitor application modification requests and ensure best practices are being utilised
    • Conduct diagnostic investigations of program errors, and implement or recommend solutions or methodologies for resolution.
    • Maintain metrics of operational performance and evaluate trends
    • Analyse business systems to determine effectiveness, identify inadequacies, inefficiencies and problems and recommend solutions
    • Governance, Risk & Control
    • Enhance methods and procedures for collecting, analysing, and documenting application issues, and completing user change requests.
    • Enhance IT processes for transitioning completed configurations from development to production.
    • Plan and coordinate the processes for the provision of user applications and systems necessary for business operations.
    • Define and maintain application assessment, development, and support standards, and work with other IT and business stakeholders to establish configuration and use guidelines.
    • Provide inputs to availability and capacity management process for effective planning.

    Education

    • Bachelor's Degree: Information Technology
       

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    Specialist Product Engineer (Randburg)

    Job Summary

    • Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

    Job Description

    • DevOps
    • Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
    • Contribute to all phases of the development lifecycle including
    • Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
    • Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
    • Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
    • Apply general design patterns and paradigms to deliver technical solutions
    • Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
    • Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
    • Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
    • Debug existing source code and polish feature sets.
    • Work with integrated teams and other developers to improve and evolve technical products and services
    • Align all application development & development process to Group Architecture & Infrastructure guidelines
    • Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
    • Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
    • Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.
    • People
    • Conduct peer reviews, testing, problem solving within and across the broader team
    • Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)
    • Risk & Governance
    • Identify technical risks and mitigate these (pre, during & post release)
    • Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
    • Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

    Special requirements for an Integration Engineer :

    • Experience / Knowledge in Mulesoft integration components
    • Perform Integration Design & Technical Specifications
    • Strong Knowledge on Integration Technologies such as XML,XSLT,SOAP ,REST,JSON and Relevant protocols 
    • Understanding how to work with different data formats and transforming data between systems
    • Engage with Multiple teams to Gather and Develop Interface Requirements 
    • Working knowledge on Api's 
    • Experience in Designing and Understanding with Yaml files 
    • Support and monitor production system and Resolve issues

    Education

    • Bachelor's Degree: Information Technology

    go to method of application »

    Specialist - Credit Analyst - Commercial Property Finance (Sandton

    Job Summary

    • An analyst role with Commercial Property Finance, focused on providing support with a specific focus on credit sales and deal structuring within the property space. You will also work within existing credit policies to manage all credit related issues for the Commercial Property Finance business.

    Job Description

    • We are a truly African brand, unified and united with one goal: to bring your possibility to life. Our impressive client portfolio includes global and Africa-based multinationals, public sector and institutional clients, as well as financial institutions and global development organizations.
    • In this role you will provide credit-focused support with a specific focus on credit sales and deal structuring. You will also work within existing credit policies to structure appropriate bankable solutions for the client and further manage all other credit related issues for the Commercial Property Finance business.

    You will also be responsible for:

    • Building strong relationships with stakeholders.
    • Preparing credit deals up until credit approval for credit in the region
    • Performing robust financial and non financial analysis on the client that will support and underpin all new proposals in terms of the clients' credit risk implications.
    • Making use of clients' historical data for example, its financial statements to forecast the clients’ potential growth and sustainability.
    • Conducting a sensitivity/scenario analysis to determine the impact that a change in, for example the economy, political situation, consumer demand etc will have on the clients’ financial health.
    • Let’s have a further discussion, if you have a B degree and over 2-3 years credit analysis experience. It would also be preferred if you have experience in property, debt structuring, restructuring of businesses, aggregation of financial positions, and/or debt modelling.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
       

    Method of Application

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