Current Openings at Decision Inc.

Job Description:

• We are looking for a Client Partner / New Business hunter who has a passion for client relations to join our energetic and results driven Decision Inc. Commercial Team. Good communication, managerial and leadership skills are a must, and a high-level technical understanding of our various solutions is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

What Will You Do?

Key Responsibility:

• Partner with your clients throughout their Digital Transformation journey to achieve required business outcomes.
• Manage the sales target for your client portfolio by driving the Decision Inc. value proposition, through existing lines of business and introducing new lines of business into the client environment.
• Performing account management activities within your client portfolio.
• Actively engaging with clients on new project work.
• Identifying and driving on-sell/up-sell opportunities within your clients.
• Preparing and managing action plans & targets for your clients.
• Identify new business opportunities to add to your existing client portfolio

Who do you need to be:

• Relevant Degree e.g. B.Com Business Management or Information Systems.
• Minimum 5 years experience in commercial, target driven role.
• Experience within consulting service environment.
• Knowledge of and experience in one of our service offerings, such as Business Intelligence, Enterprise Performance Management, Business Productivity Solutions etc.
• Strong problem-solving skills and good communication skills, both written and verbal.
• Ability to explain technical concepts to business stakeholders in a language they understand, and business requirements to technical people.
• Ability to successfully manage and maintain strong relationships with a team and clients.
• Effective planning and organizational skills.
• Understanding of how to enhance business outcomes with technology.

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Job Description:
Who We Need Microsoft Dynamics Financial Consultant

• We are looking for a strong Microsoft Dynamics Financial Consultant to join our projects team within Decision Inc.
• Our functional consultant will provide functional and technical consulting services, deliver successful implementation and support for Microsoft Dynamics software projects with a high level of client satisfaction, therefore good communication skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

Who are we?

What Will You Do?

Responsibilities include, but are not limited to:

Provide sales support when needed:

• Work closely with the sales team in assisting prospective companies in their Microsoft technology assessment by obtaining information about their business strategies, processes, desired outcomes and critical success factors and evaluate technology tools to enable them to carry out their objectives
• Present tailored demonstrations of the technology solution
• Develop statement of work and scope documents
• Participate in a team completing a Request for Information (RFI), Request for Proposal (RFP) or Request for Quote (RFQ)
• Perform on-site consulting services for implementation projects, including but not limited to:

Implement Microsoft Software

• Lead and or participate in the requirement analysis workshops
• Understand, communicate, interpret, and document business processes and requirements
• Utilize Microsoft implementation standards and tools/documents as defined by Decision Inc.s chosen methodology
• Create and develop design specifications including gap/fit analysis documentation
• Work with the technical team to design, test, and implement customisations and conduct prototype testing with the client
• Participate in project quality assurance processes as appropriate
• Provide end-user training and end-user support throughout the implementation
• Assist Project Manager as required

Perform ongoing support services to existing clients:

• Via email/phone/remote support and on-site visits
• Proactively participate in strategic way forward discussions/meetings with clients, prepare scoping documentation and quotations, and implement proposals on acceptance by the client
• Fulfil SLA requirements

Upgrades:

• Provide customers with information regarding upgrades
• Assist in preparation of costing and timelines
• Perform upgrade consulting services in accordance with upgrade principles and approved methodologies

Perform admin functions:

• Document services rendered using Decision Inc. time and expense billing system and other project management templates in a timeous fashion
• Meet productivity and efficiency standards (billable hours)
• Develop and continually refine Microsoft implementation standards, tools and documents
• Use internal systems and processes to record client interactions
• Interface with Account manager to ensure Decision Inc./customer documentation is correct and up to date

Product knowledge:

• Attain product certifications as deemed necessary by Microsoft and/or Decision Inc.
• Maintain product knowledge on upcoming product releases
• Investigate and make recommendations on appropriate new technologies and products (including 3rd party products)
• Provide mentoring to team members, as required

Who Do You Need to Be?

• Relevant Degree
• Minimum 5 years consulting experience and 3 years product experience (Microsoft Dynamics Finance & Operations)
• Must have participated in at least 3 go-live data conversions, and/or upgrades, and/or full cycle implementations
• Experience within consulting service environment
• Knowledge of and experience in one of our service offerings, such as Business Intelligence, Enterprise Performance Management, Business Productivity Solutions etc.
• Strong problem-solving skills and good communication skills, both written and verbal

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Role Purpose

• Responsible for the delivery of all assigned DISA projects on time, on budget, aligned to the specific DISA PMO project delivery methodologies, governance, and quality standards, as well as attainment of DI and Client specific objectives.

Key Responsibilities

• Responsible for the planning, leading, and managing of DISA projects and / or programmes throughout the defined Decision Inc. Project Lifecycle, from Initiation to Sign-off.
• Responsible for the successful outcome of the assigned project / programme and is the key driver that holds the engagement together.
• Leads the project / programme as if it were their own business, with key focus on Client satisfaction, achieving DI and Client project objectives and targeted GP margin for the relevant BU/s, as well as setting and maintaining a positive and productive environment for the DI project team.
• Builds and maintains strong, value-adding Client relationships to ensure successful outcome for the project, navigating both the expected and unexpected project complexities, while ensuring DI objectives are met.
• Builds and maintains strong, value-adding relationships with DISA internal stakeholders (including but not limited to PMO, BUs, Finance, IT and HR) to ensure project success.
• Able to manage and communicate project status, both internally and with the Client, including but not limited to: progress of the project and updates, scope, budget, quality, GP, schedule, resource management, risks, issues, dependencies, escalations, and change control.
• Responsible to ensure adherence to best-practice PMO methodologies and DISA specific project rulebooks in the set-up, execution, and completion of DISA projects / programmes, aligned to the Decision Inc. PMO standards and relevant stakeholder / Client needs and requirements.
• Will be required to manage more than one project / programme at the same time, within the maximum possible allocation.
• Responsible for adhering to, driving, and maintaining DISA PMO governance practices, including but not limited to:
• o Ensuring correct project initiation and set-up, through close collaboration with the respective BU Business Managers, Engagement Managers, Client Partners, and Head of PMO, as well as other relevant DISA stakeholders.
• Creation and daily updates of a detailed Microsoft Project Plan including resource allocation, predecessors, dependencies, budget, baselines, work, actual work, and remaining work.
• Loading and maintaining the Project Plan in Projects on Line.
• Responsible for the creation, sign-off and adherence to the Project Charter.
• Coordinates and drives project delivery in line with the agreed budget, scope, cost, and quality parameters.
• Responsible for the creation, execution, maintenance and sign-off of all relevant project governance and documentation, including but not limited to project initiation, project set up in relevant DI systems, Analysis and Design artefacts, Charter / Blueprint / RTM / FSD / TSD / FDD / FRD / SRS, delay notification and change control documents, quality assurance, unit testing and UAT, training, system integration, cut-over, go-live, hyper-care and move to support.
• Manages the assigned project team to ensure delivery according to the agreed project Charter and plan, including timeous escalation of potential risks, issues, and dependencies to the relevant stakeholders.
• Responsible for the creation, execution, and management of the project budget, including management of the internal project cost vs. revenue, associated billing and / or cashflow milestones, and monthly invoicing instructions.
• Responsible for the preparation of relevant collateral and drives all relevant project meetings, including but not limited to project stand-ups, Client status updates, internal or Client facing Project Boards, ManCos, Steering and Executive Committees.
• Participates and supports all DISA PMO initiatives, including but not limited to driving key internal improvement projects and contributing to improving the knowledge, efficiency, and effectiveness of the DISA PMO team.

Prior Experience, Technical Knowledge, and Qualifications

• Minimum 8 + years Project Management experience in IT or Professional Services environment
• PMP or PRINCE 2 certification advantegous
• Strong knowledge of Microsoft Office Suite: Excel, Word, and PowerPoint
• Strong knowledge of Microsoft Project Plan and Microsoft Projects on Line
• Experience with additional project tools beneficial: Dynamics CRM, SharePoint, DevOps
• Project financial acumen, understanding and experience of planning and tracking project cost vs. revenue and Gross Profit Margin
• Strong communication skills and a problem-solving mindset
• Effective planning and organisational skills
• Ability to work under pressure as part of a dynamic team
• Ethical, pro-active, enthusiastic, resilient, and forward-thinking
• Passionate and ambitious to deliver on our operational and strategic plans

go to method of application »

Key Responsibilities

• Responsible for the planning, leading, and managing of DISA projects and / or programmes throughout the defined Decision Inc. Project Lifecycle, from Initiation tSign-off.
• Responsible for the successful outcome of the assigned project / programme and is the key driver that holds the engagement together.
• Leads the project / programme as if it were their own business, with key focus on Client satisfaction, achieving DI and Client project objectives and targeted GP margin for the relevant BU/s, as well as setting and maintaining a positive and productive environment for the DI project team.
• Builds and maintains strong, value-adding Client relationships tensure successful outcome for the project, navigating both the expected and unexpected project complexities, while ensuring DI objectives are met.
• Builds and maintains strong, value-adding relationships with DISA internal stakeholders (including but not limited tPMO, BUs, Finance, IT and HR) tensure project success.
• Able tmanage and communicate project status, both internally and with the Client, including but not limited to: progress of the project and updates, scope, budget, quality, GP, schedule, resource management, risks, issues, dependencies, escalations, and change control.
• Responsible tensure adherence tbest-practice PMmethodologies and DISA specific project rulebooks in the set-up, execution, and completion of DISA projects / programmes, aligned tthe Decision Inc. PMstandards and relevant stakeholder / Client needs and requirements.
• Will be required tmanage more than one project / programme at the same time, within the maximum possible allocation.
• Responsible for adhering to, driving, and maintaining DISA PMgovernance practices, including but not limited to:
• Ensuring correct project initiation and set-up, through close collaboration with the respective BU Business Managers, Engagement Managers, Client Partners, and Head of PMO, as well as other relevant DISA stakeholders.
• Creation and daily updates of a detailed Microsoft Project Plan including resource allocation, predecessors, dependencies, budget, baselines, work, actual work, and remaining work.
• Loading and maintaining the Project Plan in Projects on Line.
• Responsible for the creation, sign-off and adherence tthe Project Charter.
• Coordinates and drives project delivery in line with the agreed budget, scope, cost, and quality parameters.
• Responsible for the creation, execution, maintenance and sign-off of all relevant project governance and documentation, including but not limited tproject initiation, project set up in relevant DI systems, Analysis and Design artefacts, Charter / Blueprint / RTM / FSD / TSD / FDD / FRD / SRS, delay notification and change control documents, quality assurance, unit testing and UAT, training, system integration, cut-over, go-live, hyper-care and move tsupport.
• Manages the assigned project team tensure delivery according tthe agreed project Charter and plan, including timeous escalation of potential risks, issues, and dependencies tthe relevant stakeholders.
• Responsible for the creation, execution, and management of the project budget, including management of the internal project cost vs. revenue, associated billing and / or cashflow milestones, and monthly invoicing instructions.
• Responsible for the preparation of relevant collateral and drives all relevant project meetings, including but not limited tproject stand-ups, Client status updates, internal or Client facing Project Boards, ManCos, Steering and Executive Committees.
• Participates and supports all DISA PMinitiatives, including but not limited tdriving key internal improvement projects and contributing timproving the knowledge, efficiency, and effectiveness of the DISA PMteam.

Prior Experience, Technical Knowledge, and Qualifications

• Minimum 2-3 years Project Management experience in IT or Professional Services environment
• PMP or PRINCE 2 certification advantegous
• Strong knowledge of Microsoft Office Suite: Excel, Word, and PowerPoint
• Strong knowledge of Microsoft Project Plan and Microsoft Projects on Line
• Experience with additional project tools beneficial: Dynamics CRM, SharePoint, DevOps
• Project financial acumen, understanding and experience of planning and tracking project cost vs. revenue and Gross Profit Margin
• Strong communication skills and a problem-solving mindset
• Effective planning and organisational skills
• Ability twork under pressure as part of a dynamic team
• Ethical, pro-active, enthusiastic, resilient, and forward-thinking
• Passionate and ambitious tdeliver on our operational and strategic plans

go to method of application »

• We are looking for an experienced Business Analyst to assist in the analysis and design of ERP solutions. Responsible for collaboration with diverse clients across industries, driving business transformation projects, optimising processes, and supporting the successful implementation of cutting-edge systems, including ERP platforms.

What Will You Do?

Key Responsibility:

Requirement Gathering:

• Conduct interviews, workshops, and surveys with stakeholders to gather business requirements.
• Analyse and document the needs and objectives of the business.

Process Design:

• Develop process models and workflows to illustrate current and future state processes.
• Identify areas for process improvement and optimisation.

Documentation:

• Create detailed BRDs that outline business requirements, functional specifications, and system requirements.
• Ensure that all documentation is clear, concise, and accessible to both business and technical stakeholders.

Stakeholder Communication:

• Act as a liaison between business units and IT teams to ensure alignment and understanding.
• Facilitate meetings and presentations to communicate findings and recommendations.

Solutions Assessment:

• Evaluate potential solutions and their impact on the business.
• Provide recommendations for system customisation and new system

Who Do You Need to Be?

• B. Com or B.SC Information Technology degree/diploma advantageous
• Business Analysis Certification or equivalent qualification (advantageous)
• Excellent writing skills and experience with ERP Systems Analysis.
• At least 3-5 years experience essential.
• Project Management or Administration experience
• Experience with Microsoft tools such as Visio

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Who We Need Functional Supply Chain Consultant

• We are looking for a strong Microsoft Dynamics 365 Functional Supply Chain Consultant to join our ERP team within Decision Inc. Our Supply Chain Consultant will provide functional and technical consulting services, deliver successful implementation and support for Microsoft Dynamics software projects with a high level of client satisfaction, therefore good communication skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

What Will You Do?
Responsibilities include, but are not limited to:

Provide sales support when needed:

• Work closely with the sales team in assisting prospective companies in their Microsoft Dynamics technology assessment by obtaining information about their business strategies, processes, desired outcomes and critical success factors and evaluate technology tools to enable them to carry out their objectives
• Present tailored demonstrations of the technology solution
• Develop statement of work and scope documents
• Participate in a team completing a Request for Information (RFI), Request for Proposal (RFP) or Request for Quote (RFQ)
• Perform on-site consulting services for implementation projects, including but not limited to:
• Implement Microsoft Dynamics Software
• Lead and or participate in the requirement analysis workshops
• Understand, communicate, interpret, and document business processes and requirements
• Utilize Microsoft implementation standards and tools/documents as defined by Decision Inc.s chosen methodology
• Create and develop design specifications including gap/fit analysis documentation
• Work with the technical team to design, test, and implement customisations and conduct prototype testing with the client
• Participate in project quality assurance processes as appropriate
• Provide end-user training and end-user support throughout the implementation
• Assist Project Manager as required
• Perform ongoing support services to existing clients:
• Via email/phone/remote support and on-site visits
• Proactively participate in strategic way forward discussions/meetings with clients, prepare scoping documentation and quotations, and implement proposals on acceptance by the client
• Fulfil SLA requirements

Upgrades:

• Provide customers with information regarding upgrades
• Assist in preparation of costing and timelines
• Perform upgrade consulting services in accordance with upgrade principles and approved methodologies

Perform admin functions:

• Document services rendered using Decision Inc. time and expense billing system and other project management templates in a timeous fashion
• Meet productivity and efficiency standards (billable hours)
• Develop and continually refine Microsoft implementation standards, tools and documents
• Use internal systems and processes to record client interactions
• Interface with Account manager to ensure Decision Inc./customer documentation is correct and up to date

Product knowledge:

• Attain product certifications as deemed necessary by Microsoft and/or Decision Inc.
• Maintain product knowledge on upcoming product releases
• Investigate and make recommendations on appropriate new technologies and products (including 3rd party products)
• Provide mentoring to team members, as required

Who Do You Need to Be?

• Relevant Degree
• Minimum 5 years consulting experience and 3 years Microsoft Dynamics Finance and Operations experience
• Must have participated in at least 3 go-live data conversions, and/or upgrades, and/or full cycle implementations
• Experience within consulting service environment
• Knowledge of and experience in one of our service offerings, such as Business Intelligence, Enterprise Performance Management, Business Productivity Solutions etc.
• Strong problem-solving skills and good communication skills, both written and verbal
• Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
• Ability to successfully manage and maintain strong relationships with a team and clients
• Effective planning and organizational skills
• Passionate and ambitious to deliver on the companys strategic plan
• Understanding how to enhance business with technology
• Relational thinking (How elements of a solution / program / system fit together)
• Experience in Customer and Employee Engagement added benefit
• Well groomed, pro-active, enthusiastic, upbeat peoples person with strong relationship building skills
• Excellent organisational skills, attention to detail, self-motivation and a desire to succeed
• Possess business consulting, project definition and planning skills
• Professional and ethical
• The ability to work under pressure as part of a highly motivated team

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Job Description:

• We are looking for a Client Partner (based in Cape Town) who has a passion for client relations and sales to join our energetic and results driven Decision Inc. Commercial Team. Good communication, managerial and leadership skills are a must, and a high-level technical understanding of our various solutions is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

What Will You Do?

Key Responsibility:

• Partner with your clients throughout their Digital Transformation journey to achieve required business outcomes.
• Manage the sales target for your client portfolio by driving the Decision Inc. value proposition, through existing lines of business and introducing new lines of business into the client environment.
• Performing account management activities within your client portfolio.
• Actively engaging with clients on new project work.
• Identifying and driving on-sell/up-sell opportunities within your clients.
• Preparing and managing action plans & targets for your clients.
• Identify new business opportunities to add to your existing client portfolio

Who do you need to be:

• Relevant Degree e.g. B.Com Business Management or Information Systems.
• Minimum 5 years experience in commercial, target driven role.
• Experience within consulting service environment.
• Knowledge of and experience in one of our service offerings, such as Business Intelligence, Enterprise Performance Management, Business Productivity Solutions etc.
• Strong problem-solving skills and good communication skills, both written and verbal.
• Ability to explain technical concepts to business stakeholders in a language they understand, and business requirements to technical people.
• Ability to successfully manage and maintain strong relationships with a team and clients.
• Effective planning and organizational skills.
• Understanding of how to enhance business outcomes with technology.

go to method of application »

Job Description:

• Decision Inc. is currently looking for a Testor to join our Data Information and Analytics team as a contractor. Good communication and collaboration skills are therefore essential, as well as great statistical ability on at least one platform ( Python,). .

What Will You Do?

End-to-End Testing:

• Conduct comprehensive testing of the entire solution to ensure all components of the application function seamlessly together.

Integration Testing:

• Verify the integration of various system components, ensuring smooth interaction and data flow between front-end and back-end systems.

Test Planning and Strategy:

• Develop detailed test plans and strategies to cover all aspects of the application, including functional, performance, and security testing.

Automation:

• Implement automated testing frameworks to enhance testing efficiency and coverage.

Bug Identification and Reporting:

• Identify, document, and track defects, working closely with the project team to ensure timely resolution.

Quality Assurance:

• Ensure the overall quality and reliability of the application

Collaboration:

• Work with developers, data engineers, data scientists and other stakeholders to ensure testing aligns with project goals and requirements.

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Job Description:

• We are currently looking for someone based in Cape Town. a very knowledgeable in on-prem to cloud (snowflake) migration and data warehousing.

What you will be do:

• Specify High Level Data Architecture
• Specify ELT Methodology
• Implementation Plan
• Specify System Architecture
• MSA addendums to allow EU storage of data
• Specify business requirements
• Provide costing estimate
• Standardise and Streamline Tool Adoption Across the Data Engineering Team
• Ensure Efficient Access to Data Tools and Systems
• Strengthen IT Support for Data Engineering Operations
• Improve Access to Resources and Minimize Operational Blockers
• Build a robust data warehousing system to support data science and BI initiatives.
• Establish Comprehensive and Up-to-Date Technical Documentation on pipelines and warehousing
• Develop and Maintain Clear Architectural Diagrams
• Implement Monitoring system for data pipelines

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Job Description:
Who We Need 

Back End Python Developer (Contractor)

• We are seeking a Back-End Python Developer to join our internal team in Cape Town on a contract basis. This role is perfect for a skilled developer with a passion for creating robust and scalable solutions. Strong communication and collaboration skills are essential, as you'll work closely with our dynamic and results-driven Decision Inc. team to deliver impactful projects.
• A solid understanding of Python and related back-end technologies is required, and experience in designing and implementing scalable systems is highly advantageous. You will gain exposure to a variety of industries, so the ability to quickly adapt and understand new business environments is key.

What Will You Do?

Key Responsibility:

Back-End Developer will be allocated full-time (100%) to the project for its entire duration and will be responsible for:

API Development and Management:

• Design and manage APIs to support Front-End applications and third-party integrations
• Server Logic Development:
• Develop and maintain server-side logic.
• Front-End Integration:
• Work alongside Front-End Developers to aid smooth integration and design.
• Security Implementation:
• Implement authentication and authorisation mechanisms to secure applications.
• Continuous Integration and Deployment:
• Set up CI/CD pipelines to automate testing and deployment processes.
• Scalability and Performance Optimisation:
• Ensure the back-end infrastructure can scale and perform efficiently under load.

LLM Production Assistance:

• Provide support to ensure the AI engine is ready for deployment, requiring an understanding of LLM and Data Science code (Strong Python skills required).

Testing and Integration:

• Conduct testing and integration to ensure system compatibility and functionality.