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We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is...
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Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Senior Finance Manager you’ll be supporting the delivery of financial activities within the support silo covering multiple entities that provide operational and marketing outsource services. The focus on financial planning, analysis and reporting will assist us in supporting our senior leadership team enabling their decision making which helps us to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Financial Reporting & Analysis
- Conduct monthly reviews of all trial balances to ensure completeness of the accounts.
- Review and update summaries of all monthly highlights for income statements, balance sheets and open items.
- Conduct variance analysis and provide insights on financial performance.
- Ensure that standardization of reporting and schedules across all entities are maintained.
- Provide continues support for budgeting and forecasting activities.
Corporate Governance
- Work with the Finance Director of Operations to ensure all audit files are in the manner required for quarterly, half year and year end audits.
- Work with the team to prepare audit files and ensure all supporting schedules are in the standardised format for ease of consolidation for Super Group accounts.
- Manage onboarding of new Operational Group entities, Regions and Products and ensure that all regulatory requirements are being met.
Tax Management
- Review of all statutory calculations including corporate tax, annual returns, VAT, In-country reports, statutory reports and statutory returns for all entities in the Operations Group.
- Work with the Finance Director of Operations to setup clear documentation around statutory and tax requirements.
- Consistently apply the transfer pricing policy across operational entities and their clients.
Contract Management
- Review internal billing on a regular basis to ensure that it remains practical and relevant.
- Ensure all contracts are up to date, on file and recorded on the contract matrix.
- Obtain new contracts for new billing or changes that are required.
- Track and record termination agreements on the contract matrix.
- Ensure all statutory records are up-to-date and on file.
Fund and Asset Management
- Take ownership of annual Operational forecasts and budgets.
- Prepare budget variance analysis and escalate any unusual variances.
- Review the weekly Open Item Reports for all entities, query long outstanding items and request feedback on why invoices are not being paid.
- Ensure all intercompany items are paid timeously and loans are not long outstanding.
- Review and approve weekly payments, ensuring that the correct amounts and suppliers are paid timeously.
- Maintain and update the PPE and Intangible Asset policy.
FloQast Management
- Ensure all relevant preparers and reviewers complete FloQast tasks accurately, timelessly and efficiently.
- Review and sign off FloQast tasks within a timeous manner, allowing us to meet all required deadlines on a monthly, quarterly and annal basis.
Systems and Controls
- Ensure Navision/BC, TM1 and other systems operate effectively and efficiently for the respective companies within the portfolio.
- Investigate and recommend solutions to improve operational efficiencies in the team.
- Ensure compliance and implementation of all accounting standards that are in alignment with the Group’s accounting policies and procedures.
- Review and update process notes detailing how and why monthly tasks are performed to ensure business continuity. These will need to be in accordance with the relevant governance frameworks.
Team Management
- Day to day management of the Operations financial accounting team.
- Co-ordinate functions in the team to ensure that all team members are working effectively and that key deliverables are met on time and accurately.
- Undertake bi-annual team appraisals and performance development reviews.
- Provide leadership to, and manage the efforts of, departmental staff to ensure appropriate support of other departments.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Bachelor’s degree in finance, Accounting, Business Administration or related field
- Minimum 7 – 10 years of experience in finance accounting
- Minimum 3 – 5 years’ experience in a managerial or leadership role
- Advanced proficiency in financial modelling, budgeting and forecasting.
- Proficiency in financial software and ERP Systems
- Articles, CA (SA), CIMA or equivalent
Desirable skills you’ve got up your sleeve
- It would be great if you also have some of the following skills:
- Strong understanding of risk management, financial compliance and governance practices
- Experience in Microsoft Navision / Business Central (ERP)
- SOX and/or AFS experience
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As an InfoSec Compliance Analyst you’ll be supporting the team to achieve and conform to various Regulations, certifications, and standards such as GDPR, POPIA and ISO 27001:2022. This role exists to monitor, manage the outputs of important controls, and contribute to internal and external assurance activities. This will help us excel at InfoSec best practices to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Assisting DOS in any activities required to achieve and maintain compliance of InfoSec standards/compliance and certification.
- Supporting joint operations with the DOS Teams e.g., assistance with license applications or the maintenance thereof where applicable.
- Performing gap analyses and developing associated roadmap(s) in the performance, maintenance of regulations and standards life cycles.
- Liaising and maintaining close working relationships with third party companies involved in the operations of DOS licenses.
- Preparing and coordinating InfoSec audits (e.g., ISO 27001:2022)
- Reporting and tracking incidents and vulnerabilities.
- Monitoring and reporting of InfoSec Objectives.
- Performing, documenting, reporting and monitoring InfoSec Risks.
- Reviewing and updating policy, procedure and process documentation.
- Performing InfoSec supplier risk assessments.
- Developing material for user awareness and training.
- Reviewing and escalating Data Loss Prevention incidents.
- Maintaining a solid knowledge base of both regional and international regulations applicable to DOS, its partners, and services.
- Compiling and maintaining reports & documentation.
- Assisting in ad hoc duties as and when required.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Experience and ability to participate in technical audits for IT and IT security controls.
- Exceptional ability to audit, assess, document, develop, manage and maintain DOS InfoSec compliance efforts.
- Excellent working knowledge and understanding of Information Security Controls, including ISO 27001:2022; POPIA/GDPR and other applicable regulations and standards.
- 3 years’ experience in a similar role / Compliance Analyst role
- Demonstrate a good practical understanding how to design, create, manage, and deploy data principles, corporate policy, and standards.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Bachelor’s degree in information technology, cybersecurity or related field
- ISO 27001 Lead auditor or Lead implementor
- Experience of working in a process driven environment.
- Highly motivated, able to take ownership of tasks and see them through to completion.
- Perform well in critical situations.
- Strong influencing skills.
- Must be able to interface and coordinate work effectively with colleagues and vendors in global locations and time zones.
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish, and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As an SEO Specialist, you will execute the Search Engine Optimisation Strategy in partnership SEO management, analysing, and tracking all relevant data, and implementing tasks to deliver on our roadmap. In this role, you will work closely with the rest of the SEO Team – including collaborating with other Specialists – as well as external suppliers to provide SEO guidance and ensure positive SEO performance for site changes and improvements.
- The ideal SEO Specialist has excellent problem-solving skills and an expert understanding of SEO best practices to articulate complex ideas clearly and effectively to a non-SEO audience. You will have excellent organisational skills, ability to manage multiple projects, as well as being a strategic thinker who is very hands on and comfortable working in a fast-paced environment with a strong understanding of SEO. The perfect candidate will be passionate about iGaming and have a real understanding of how to direct traffic in the iGaming industry.
What you’ll be doing
As part of your role, your responsibilities will include:
Duties will include, but not limited to:
- Deliver SEO projects autonomously or as directed by SEO Management
- Manage SEO best practices across assigned brands to ensure highest possible optimisation levels.
- Monitor performance daily using Google Search Console to ensure you are fully up to date with how your brands are performing.
- Inform SEO management of any significant ranking shifts – positive or negative – at once.
- Implement the SEO roadmap to prioritize plans in line with business & SEO goals.
- Evaluate different tactics to inform strategic decisions for SEO Management
- Collaborate closely with team leads & managers to guide on opportunities and inform spend.
- Manage external SEO supplier relationships and source new SEO suppliers.
- Manage and improve the SEO activity workflow, through prioritisation, frameworks, and best practice.
- Define goals and KPIs for your brands and deliver reporting to measure success aligned with the SEO strategies.
- Convert SEO strategies into actionable plans that can be executed by the SEO Specialists.
- Find and highlight SEO opportunities to Team Leads for adoption into the overall strategies.
Team-wide Expectations:
- Share knowledge derived from projects and research with fellow team members; coach and develop other members of the team.
- Report SEO KPI performance back to the business and explaining reasons for growth or decline including outcome of actions taken and development actions needed.
- Take time to properly learn topics and deliverable processes to enhance work rate without compromising quality.
- Stay up to date on market trends and relevant industry news to suggest new SEO projects based on goals, and past performance.
- Raise issues, opportunities and competitor insights obtained from utilising tools such as Screaming Frog, SEMrush and GSC
- Promote SEO awareness and best practice across the organization including educating business stakeholders.
- Consult with internal stakeholders and build effective working relationships.
- Manage expectations on delivery of work, accurately estimate deadlines and know when to ask for help.
- Develop ability in using SEO tools EG Google Analytics, Google Search Console, SEMrush, Ahrefs, Majestic, Screaming Frog
- Finding and sharing growth opportunities to increase ranking and traffic to the site.
- Detailed understanding of ranking and financial reports based on specific projects with the ability to provide one liner updates when needed.
- Contributing ideas to help develop and grow the SEO team.
- Collaboration with external departments and teams including translations, creative studio, external content suppliers, acquisition Dev and QA
- Analysing SEO performance and deciding how to amend content to best refine performance.
- Be accountable for the performance of your projects.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Spanish as home/first language
- Fluent in English; able to communicate effectively (read, write and speak fluently)
- Basic web development experience (HTML, CSS, JavaScript, CMS)
- Advanced knowledge of Excel, graphs, and formulas
- Previous experience and knowledge in Digital Marketing and SEO
- Website development understanding and a working knowledge of basic HTML
- Minimum 3 years of SEO experience
- Working knowledge of ranking & financial reports and systems
- Able to perform Onsite and visual QCs.
- Experience with Content Management Systems (such as WordPress)
- Understanding of Google Analytics and Search Console
- Experience with SEMRush/Ahrefs/Data Studio/Screaming Frog
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Relevant qualification
- Project management experience
- Training experience
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Graduate Customer Service Host (Fixed Term Contract) you’ll be supporting the delivery of high-quality service within the English Support team, covering customer retention and all interventions will be directed at improving customer loyalty, brand integrity, responsible gambling, retention, and relationship building. This will help us excel at exceeding revenue and targets in line with the organisation’s policies, procedures and regulations to stay ahead of the game.
What you’ll be doing
As part of your role, your responsibilities will include:
- Providing world-class customer service by responding to customer queries by telephone, email, and online chats
- Processing and resolving of incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Completion of tasks assigned during shift
- Customer relationship building and management as well as cross selling of products and services
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Excellent time management and adherence to schedule
- Performing extra tasks given by managers / shift supervisors as required
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
- Demonstrates consistent behaviour aligned to our Organisational Culture
- Fluent in English; able to communicate effectively (read, write, and speak fluently)
- Be available for 24/7 shift rotations
- Be in a possession of a degree - BCom / BSC
- Resilience
- Quality Focus
- Ownership & Accountability
- Organizing & Planning
- Critical Thinking
- Stress Tolerance
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
- Experience in developing and executing customer retention strategies
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As part of the Data Team, we deliver information to the company that is timely, accurate, reliable, and relevant. Our information is utilised across the entire business from front facing customer hosts through to executives. Ongoing analysis and evaluation of results is a daily function. This role involves working closely with clients, providing analytical insights, and making data-driven recommendations to support business objectives.
What you’ll be doing
As part of your role, your responsibilities will include:
- Performing statistical and data analysis.
- Extracting relevant data from various internal and external sources for analysis.
- Manipulating and analyzing raw application data from various systems to derive meaningful insights.
- Developing and conceptualizing new reports and dashboards based on business needs.
- Investigating and monitoring data trends proactively.
- Conducting financial analysis and support data-driven business decisions.
- Providing strategic recommendations based on data-driven insights.
- Providing training and education on data systems, reports, and analytical outputs.
- Delivering ad hoc data services and analytical consulting to clients.
- Close collaboration with the Product Manager and Engineering team to understand business objective and key metrics to be analyzed.
- This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- A graduate/postgraduate degree in a relevant discipline (Mathematics, Actuarial Science, Mathematical Statistics or similar)
- Minimum of 5 years’ experience in a data-related field (data engineering, data analytics, BI, etc.).
- 2 years of experience in a Data Analyst, BI Analyst role or similar
- A sound understanding of relational databases
- Hands-on experience with SQL and the Microsoft BI stack or equivalent.
- Expertise in report writing and visualization technologies.
- Superior applied excel knowledge.
- Exposure to or interest in data mining technologies.
- Experience in or exposure to analytical research/methodologies.
- Very strong math and stats experience/skills.
- Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively.
- Strong client interaction skills.
- Business interpretation of decision support data.
- Exceptional attention to detail, ensuring high standards of quality in all outputs.
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Knowledge of advanced statistical methods such as regression analysis, hypothesis testing, time series analysis, and machine learning algorithms.
- Practical experience with tools like R, Python, SAS, or SPSS for statistical modelling and analysis.
- Expertise in data mining technologies.
- Experience with cloud based data platforms.
- Experience in data extraction, transformation, and loading (ETL) processes.
- Familiarity with tools and technologies for managing and processing big data, such as Hadoop or Spark.
- In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
Method of Application
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