Current Openings at Hollywoodbets

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Senior Affiliate Marketing Specialist based at Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
• The Senior Affiliate Marketing Specialist will be responsible for affiliate account management. They will play a vital role in growing the Hollywoodbets Affiliate Program, by overseeing active affiliates and retaining and reactivating the dormant affiliate base.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 2 -3 years’ experience in the digital marketing industry.

A Bonus To Have:

• Diploma preferably in Marketing, Communication or a related field.

What You’ll Do For The Brand:

• Manage a designated portfolio of affiliates, ensuring they have access to the latest marketing materials, promotional offers, and program updates.
• Proactively identify and reach out to dormant affiliates, implementing strategies to re-engage them and re-activate their participation in the program.
• Maintain a weekly call cycle for your allocated affiliate base and report weekly on the call cycle
• Provide affiliates with insights from campaigns, creatives used and reports from the affiliate program.
• Present bi-weekly to the affiliate team updates, improvements and challenges faced within your portfolio.
• Conduct thorough site audits for all new affiliate applications, verifying traffic sources, target audience relevance, and adherence to Hollywoodbets' affiliate marketing guidelines.
• Research and identify new affiliate partnership opportunities that align with Hollywoodbets' target audience and marketing goals (working under the guidance of senior specialists).
• Onboard new partners monthly to the affiliate program.
• Monitor affiliate performance metrics (registrations, FTDs, clicks, conversions) and generate reports to identify trends and areas for improvement.
• Stay up-to-date on industry trends and best practices in affiliate marketing, recommending new strategies and tactics to enhance program performance.
• Provide excellent customer service and support to our affiliate partners, addressing their inquiries promptly and professionally.
• Assist with the creation of marketing materials (banners, landing pages) specifically tailored for affiliate partners (may involve collaboration with the design team).
• Maintain accurate and up-to-date records of all affiliate activity and performance data.

Other

• Ability to work in a deadline driven environment.
• Strong Project Management and problem-solving skills.
• Excellent verbal and written communication skills.
• Self-starter and work well within a team environment.
• Strong negotiation skills.
• Ability to effectively manage and build client and team relationships.
• Able to succeed in and enjoy a fast-paced, quick-witted environment.
• Knowledge of digital marketing across social, display, and programmatic platforms.
• Knowledge of Affiliate marketing
• Strong analytical and strategic thinking skills.
• Ability to make data-driven decisions.
• Excellent interpersonal and collaboration skills.

What You’ll Bring To The Team:

• Strong reporting skills with the ability to collate, analyse, and interpret data to identify trends and provide insights.
• A strategic mindset with a focus on growing affiliate accounts through data-driven decision-making.
• Commitment to delivering high-quality work by following processes and paying close attention to detail.
• A strong sense of accountability with the ability to take ownership, follow through, and learn from mistakes.
• Results-driven approach with a focus on achieving goals, meeting deadlines, and maintaining high performance standards.
• Exceptional attention to detail, ensuring accuracy in all information shared internally or externally.
• Excellent communication skills, both written and verbal, with the ability to clearly convey information and interpret instructions.
• Solid market awareness, with the ability to translate customer and industry trends into innovative product or service ideas.

go to method of application »

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Betting Clerk to join our team in Dunoon – Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for managing the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services and compliance.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 1-2 years’ experience in the Gaming industry.

A Bonus To Have:

• Valid driver’s license
• Related Diploma/Degree

What You’ll Do For The Brand:

Branch Growth

• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks,
• Theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities.
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

go to method of application »

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Team Leader to be based in Quigney – Eastern Cape . Do you think you have what it takes to be our newest Purple Star?
• The position will be responsible for managing the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• 12 months experience within Retail, Gaming or Betting Industry.

A Bonus To Have:

• A valid driver’s license
• 1-2 Years leadership experience
• Diploma/ Degree or NQF 4 Learnership

What You’ll Do For The Brand:

Branch Growth

• To ensure achievement of targets within your areas in accordance with branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches)

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
• Ensure adherence to credit card administration &EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims; Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

Branch Reporting

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch
• The cashing up process must be conducted with the branch doors closed with security monitoring the area.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allow to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Excellent attention to detail
• Demonstrate a good understanding of betting procedures
• Ability to understand the different betting types
• Possess financial management skills and business acumen
• Strong people management and problem-solving skills
• Be Accountable

go to method of application »

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Housekeeper to be based in the Northern Cape, Kimberley. Do you think you have what it takes to be our newest Purple Star?
• The successful candidates will be responsible for maintaining a clean, sanitary, comfortable and tidy environment.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• 1 – 2 years experience in a similar role

What You’ll Do For The Brand:

• Check the building for burnt globes and replace where necessary (Daily).
• Deliver milk to the tea kitchens (Every morning).
• Check aircons are working properly on all floors, especially first floor (Daily).
• Spray the parking areas with ant killer (Every second Monday)
• Fill water coolers on all floors (Daily).
• Wash vehicles (Every Monday & Friday)
• Clean vending machine (Every Wednesday)
• Collect recycling paper from all departments and store in the cage (Every Tuesday & Thursday)
• Clean the carport (Every Wednesday)
• Clean ashtrays, all floors (Daily).
• Wipe toilet walls (Every Wednesday).
• Lubricate all metal door hinges (Every second Thursday)
• Wipe all internal glass doors and windows (Every Tuesday)
• Weed the front yard and generator area (Every second Monday)
• Sweep the fire escape (Daily)
• Clean out fridge in OPS every 1st of the new month.
• Wipe all air vents and fixtures - 1st floor (Every Monday)
• Wipe all air vents and fixtures - 2nd floor (Every Tuesday)
• Wipe and check all fire extinguishers and hoses (Every Thursday)
• Check the generator (Every Monday and Friday).

What You’ll Bring To The Team:

• Ability to pay attention to detail
• Demonstrate high energy, enthusiasm and motivation in execution of work
• Ensure the quality outcome is achieved. Take caution in preparing the details relevant to the process. Follow process to ensure high quality output.
• Ability to assert one’s influence over events in order to achieve goals; self-starting rather that accepting passively; taking action to achieve goals beyond what is required; being proactive
• Showing concern for all aspects of the job; accurately checking processes and tasks; maintaining watchfulness over tasks and ability to identify irregularities
• Understands top up voucher distributions.
• Optimal use of time to ensure maximum output and delivery as per required timeframes. Prioritize and anticipate timeframes. Identify possible delays in advance and plan accordingly

go to method of application »

Job Description

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for a Team Leader (Mobile) to be based in Northern Cape, Kimberley. Do you think you have what it takes to be our newest Purple Star?
• The successful candidates will be responsible for ensuring growth targets for mobile betting are achieved. Analyze financial information to identify trends, manage costs, and increase profits within the team. Ensure proactive reporting on these areas

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

A Bonus To Have:

• Post matric qualification

What You’ll Do For The Brand:

• Work closely with Area Managers to meet required targets
• Plan marketing campaigns/promotions/events with the assistance of the Area Manager and regional marketing Team
• Facilitate daily promotional activities
• Ensure marketing material is available and in good condition for all campaigns. All campaigns/promotions should be completed successfully and professionally
• Management of stock (daily report on stock levels and usage)
• Measure the effectiveness of promotions. Use Promo Tracker to measure the effectiveness of the promotion/event/campaign
• Conduct market analysis/research to make suggestions for improvements within the mobile department
• Recruitment and interviewing in coordination with Area Manager and HR department
• The performance and team management of sales agents this includes the setting of daily targets, completing performance reviews, (twice a year) conducting day-to-day people management functions such as HR/IR, and the poor performance of team members (PIP) function.
• Management of team members leave, absenteeism, and attendance
• Identify potential of Top Up Voucher outlets. Visiting outlets where required
• Organize continuous training to ensure sales agents understand the different betting types, betting process, products and TUV
• Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
• Ensure that cash-ups are done following the cash-up procedures. Responsible for ensuring that there are no shortages. Report all shortages to management immediately
• Ensure that Booster vehicles are clean, branding is in good condition, vehicle inspections are conducted weekly, and that vehicles are serviced
• Submit Daily Reports
• Any other related duties that might be required

What You’ll Bring To The Team:

• A valid drivers’ license
• A minimum of 12 months in a leadership role
• Track record of over achieving quota
• Ability to handle customer needs and handle different types of personalities
• Strong listening, communication, presentation and social skills