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  • Posted: Dec 11, 2024
    Deadline: Not specified
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  • Quest is South Africa's leading provider of scalable recruitment and staffing solutions for Frontline Customer Service, Sales, Marketing and Support Staff. Since 1974 we have delivered the very highest level of service in the recruitment, training and management of professional staff. Whether your company requires a unique staffing solution or you are lookin...
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    Customer Relationship Management Coordinator

    • We are seeking a proactive and organised Admin Support professional to join our vibrant and fast-paced Technology & Business Strategy (TBS) department. This role is essential in providing administrative and operational assistance to the CRM team to ensure the smooth running of leads, campaigns and CRM database operations for the Customer Relationship Management Team and dealer network. 

    Duties & Responsibilities

    • Provide day-to-day administrative assistance to the department, e.g. check leads & campaign processes & systems, support in the sending of mass CRM communications
    • Responding to queries from dealers and NSO contacts regarding CRM processes.
    • Prepare and organize internal and external reports, presentations, and documents.
    • Extraction, provision and analysis of customer & vehicle data 
    • Work closely with the Dealer CRM team to promote their services to the dealer network
    • Updating content on Sharepoint sites, e.g. iPartner

    Desired Experience & Qualifications

    • Degree/Diploma in Business / Marketing / Media / Communications or any other related field would be advantageous
    • Minimum of 6 months experience in a customer services environment (experience in an advertising / marketing agency and/or motor manufacturing industry would be advantageous).
    • Strong organizational skills with the ability to manage multiple priorities simultaneously.
    • Sales experience
    • Intermediate skills in Microsoft Excel.
    • Familiarity and good knowledge of SAP CRM7
    • Knowledge of Microsoft Sharepoint and/or SAP BW would be advantageous
    • Excellent written and verbal communication skills.
    • Strong attention to detail and ability to maintain confidentiality.
    • Ability to work independently as well as collaboratively within a team environment
    • Ability to work independently as well as collaboratively within a team environment
    • Strong PowerPoint experience

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    Call Center Customer Service Representative

    • Call Centre Agents ( Banking sector)– JHB CBD or PTA - As and when needed ONLY ( To replace Absenteeism/ leave staff module)
    • MUST have a CLEAR criminal and credit record
    • ONLY applicants who are currently unemployed and NOT in a permanent job will be considered!!!
    • Rate: 55per hour (not less than 4 hours a day ) If you are called In. – 6 Months Contract –
    • Matric
    • Excellent command of English language / Afrikaans will be first preference
    • Take a call - take instruction and send onwards
    • Computer literacy : Excel, Word
    • Ability to work under pressure
    • 6 months Call Centre Exp a must
    • Legal Exp - preferential

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    Solar Efficiency Analyst

    About the job

    • We're seeking an experienced Solar Efficiency Analyst is responsible for monitoring, evaluating, and optimizing the performance of solar energy systems. This role involves using data analytics and technical expertise to identify inefficiencies, recommend improvements, and ensure optimal energy production. The ideal candidate is detail-oriented, has a strong background in renewable energy technologies, and possesses analytical and problem-solving skills.

    Duties & Responsibilities

    • Performance Monitoring and Analysis:
    • Collect and analyze data from solar energy systems using monitoring tools and software.
    • Identify trends, inefficiencies, and anomalies in system performance.
    • System Optimization:
    • Propose and implement solutions to improve system efficiency and energy output.
    • Collaborate with maintenance and engineering teams to address performance issues.
    • Technical Reporting:
    • Generate detailed reports on energy production, efficiency metrics, and system performance.
    • Present findings and recommendations to stakeholders and clients.
    • Data Management:
    • Maintain accurate records of system performance data and technical documentation.
    • Utilize databases and software to streamline data analysis processes.
    • Compliance and Standards:
    • Ensure solar systems comply with industry standards and regulations.
    • Stay updated on advancements in solar technology and efficiency best practices.
    • Client Support:
    • Provide technical support and guidance to clients regarding system performance and upgrades.
    • Address client inquiries and concerns related to energy efficiency.

    Minimum Requirements:

    • Engineering Diploma/Degree.
    • Between 2 to 5 years’ experience in O&M and/or renewable energy sector.
    • Fluent in English.
    • Strong analytical and quantitative skills.
    • Knowledge of SCADA design and systems integration.

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    Sustainability Officer - Renewable Energy

    Introduction

    • We're seeking an experienced Sustainability Officer - 6-month contract - Sandton (Gauteng).
    • The role's purpose is to build long-term sustainable relations with host communities, Co-design, implement, and monitor the impact of SED/ED programmes, and ensure that projects are sensitive to communities' specificities.
    • MUST HAVE The qualifying Technologies for the REIPPPP include:
    • Onshore wind, Solar PV, Solar thermal, Biomass solid, Biogas, Landfill gas or Small hydro plants

    Duties & Responsibilities

    • Stakeholder Relations Management
    • Responsible relations with the Project Support Committee (PSC)
    • Responsible for Stakeholder Engagement Strategy and Plan
    • Ensure that community stakeholder groups are informed of all decisions and activities undertaken.
    • Spearheading the processes of asset mapping and community needs analysis, program
    • Project Management
    • Ensure co-design of projects with locals, implementation and monitoring performance, identifying all project risk
    • Monitor the performance of all activities in terms of schedule
    • Identify and manage all project risks.
    • Compile board packs for sites
    • Responsible for Department of Energy obligations regarding quarterly SED and ED spend for all assets
    • Budget Management
    • Ensure that quarterly spend targets are met (and create and implement strategies to avoid related risks).
    • Event Organisation
    • In partnership with PSC and SRM organise community meetings and events to introduce, report on and celebrate project progress.
    • Partnerships & Collaboration
    • Constantly identify partners to collaborate with on various tasks.
    • Participation and representation in the renewable industry associations
    • Collaborate with other IPP’s where EGP is present

    Required Skills/Knowledge

    • Minimum Bachelor Degree
    • 5+ Years’ Experience in: Project management/ management consulting/ community development
    • The qualifying Technologies for the REIPPPP include:
    • Onshore wind, Solar PV, Solar thermal, Biomass solid, Biogas, Landfill gas and Small hydro plants
    • Drive positive Social Change
    • Share ownership of approved energy
    • Facilitate private sector investment in grid-connected renewable energy
    • The qualifying Technologies for the REIPPPP include:
    • Onshore wind, Solar PV, Solar thermal, Biomass solid, Biogas, Landfill gas and Small hydro plants

    Method of Application

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