RMB - Rand Merchant Bank is a division of FirstRand Bank Limited, a fully integrated financial services group in South Africa, distinguished by our traditional values and innovative ideas. We have adapted investment banking solutions to suit your personal financial needs and this, together with an entrepreneurial approach, attracts like-minded, discerning clients.
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Apply Risk Management processes within the area of responsibility
Provide guidance and assist with requirements on changed or new risk tools
Oversee the effective use of risk tools and monitor its effectiveness for the business
Assist with preparation and analyses of reports for tabling at various Risk Committees
Scrutinize risk reports submitted by the branch/business unit and ensure reporting and tools are in line
Ensure data integrity, data structures and business line mappings are correct
Monitor workflow issues in loss data system
Document processes to enhance general ledger reconciliations and monitor data extractions for reporting purposes
Monitor documented requirements and project manage deliverables
Highlight risk areas through root cause analysis
Monitor action plans on various risk tools
Monitor risk reporting and escalate issues
Deliver against operational and cost targets
Prioritize resource allocation to minimise and reduce wastage
Monitor costs for the financial year according to the operational plan
Allocates and approves expenditure
Review cost reports and resolves or explains variances to the budge
Identify, control and escalate potential risks that may lead to increased costs
Manage costs or expenses within approved budget to achieve cost efficiencies
Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
Engage in cross-functional relationships to obtain and to provide work support
Deliver customer experience excellence aligned to Organisational values and service standards
Build professional long-term relationships with customers based on trust that builds the brand
Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
Provide customers with relevant information to keep them informed of products and service options
Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes
Drive and embed risk capabilities in the business
Ensure application of risk capabilities and tools are applied to identify, evaluate, report and monitor risk processes
Drive a combined assurance approach to risk management by engaging specialists and other assurance partners on key risks matters
Ensure comprehensive risk assessments are conducted in relation to products, services and solutions that are developed by the business are appropriate to manage the risks within the approved risk appetite
Work with business unit to understand business, drivers, current concerns and future plans to mitigate risk to proactively identify and anticipate risks (including emerging risks)
Identify, manage and mitigate interconnected / interdependency risks and provide relevant information to business and risk teams to appropriately manage and mitigate risk
Understand changes of applicable risk policies and communicate to relevant stakeholders accordingly
Keep abreast of relevant risk developments externally and ensure it is considered in the risk profile for the business
Ensure development of appropriate solutions to identify losses and risk exposures and facilitate the effective implementation thereof
Ensure business continuity management plans are reviewed and tested and aligned to business continuity strategy
Assist business to identify risks inherent in key business processes, new products, business projects and key outsourced and insourced arrangements and critical third-party service providers
Ensure business has designed and implemented controls to manage the risks identified
Build a risk management culture through ensuring awareness campaigns to educate stakeholders to influence behaviour and drive the importance of compliance and good conduct
Analyse business information, data and BU risk reports to identify trends and create qualitative risk status reporting with accurate and reliable business intelligence
Prepare the relevant risk profile report in a format that is acceptable to senior management and risk governance committees and considers all key risks
Ensure appropriate governance structures are in place in area of accountability
Develop and communicate timelines for submission of relevant op risk reports to risk committee structures that align to Group Risk timelines
Escalate significant risk issues to management or Enterprise Risk Management and risk governance structures as relevant
Review risk management documentation and risk reports to ensure achievement of relevant risk strategy
Track and report at the relevant forums and committees monthly on progress towards achieving the relevant risk strategy at defined intervals
Ensure all stakeholders have been engaged and information provided by Project Management Office (PMO) is reviewed and challenged to ensure accuracy
Escalate critical projects status to contribute to delivery against set timelines where required
Set the strategy and create the enabling environment for active risk reduction by informing and looking at the key risk indicators (KRIs), re-assessing, and ensuring the control environment is perceived relative to risk appetite as well as ensuring changes to reduce, tolerate or mitigate risk are made accordingly
Develop and maintain monitoring plan to ensure coverage of key controls
Manage and ensure compliance to the applicable framework in relevant risk control monitoring plan
Track feedback on results of monitoring activities to enhance relevant risk control environment
Develop, encourage and nurture collaborative relationships across FRG
Manage team performance in achievement of business objectives
Participate in planned activities that are appropriate for own and employee development
To initiate and lead deal origination and structuring, implementation, and client engagement in the allocated sector/product to enable improved profitability, market share and competitive positioning
To articulate and set the desired Products and Services client plan and specific client strategy to retain key Clients, grow their revenue, and enhance client experience
Implement strategies to originate and execute transactions for new clients to the bank (business development)
Implement effective sales strategies and plans to ensure delivery of client plans in order to exceed financial targets and the quality of client experience targets
Achieve agreed budget targets for new business and revenue from existing client base, and also source new business opportunities externally
Understand the activities of competitors and the impact of these on the relationship with the organisation’s clients
Develop an intimate understanding of the property sector and the client’s business
Manage regular client interaction/visits to maintain relationships and pursue and grow business opportunities
Network with key clients and industry players to generate leads and create brand awareness
Follow up on all leads, reacting promptly to requests for service and identifying client needs promptly to proactively market appropriate solutions
Negotiate and drive deal acceptance by presenting logical, appropriate, and convincing arguments that take into account the needs of all parties
Take full accountability for the client relationship and maintain a thorough knowledge of client profiles in the portfolio through regular contact and on-site visits
Keep up to date with Financial and capital structures of business, growth plans, strengths and weaknesses, and competitors
Balance technical input and marketing skill to address client environment and needs
Establish credibility for the bank by the skillful application of specialist knowledge to deal with diverse client environments
Manage relationships with internal stakeholders being Credit, Legal, Distribution, etc.
Hold primary relationship with clients and handle all aspects of client interaction including coordinating and execution of transactions.
Maintain good relations with team members, support staff and other Transactors in other divisions/business areas
Structure transactions appropriately by balancing risk and reward and manage the credit application process in a timely and efficient manner
Negotiate pricing and financing arrangements with client
Have a good understanding of the information and analysis required
Perform appropriate financial modelling and cash flow analysis to arrive at appropriately structured financing solution
Monitor the portfolio of exposures on an ongoing basis to ensure risk and exposure is managed
Create a business plan/strategy for each client and potential client
Mine portfolio data to identify opportunities for further business and to identify risk indicators
Call on clients, review portfolios and record all client dealings
Be disciplined and efficient in ensuring that controls are in order and turnaround times are adhered to
Anticipate reviews to be performed on clients and be proactive in managing poor loans on the watch list
Conform to the bank’s risk policies and procedures.
Assume ownership of initial credit assessment and decline business that presents an unacceptable credit risk to the organisation with sound justification to the client
Prepare and present all potential new business with existing clients to the Pre- Credit Committee (PCC) prior to proceeding to Credit
Work closely with the Credit Manager to initiate business deal proposals for new facilities, or facility modifications that require the assessment of credit or other risk, and motivate the deal with insightful information regarding business strengths and vulnerabilities
Remain alert to changes in risk profiles of the portfolio and structure alternative mitigation or remedial plans to contain or minimise potential losses
Understand pricing for risk
Participate in planned activities that are appropriate for own and employee development
Coach team through providing advice about subject matter, solutions, principles and processes and personal progression with the aim to improve performance
Develop, encourage, and nurture collaborative relationships within RMB and/or across the FRG
Method of Application
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