Current Opportunities at BETSoftware

Job Description

We Want You:

• Join BET Software DBN as an Infrastructure Technical Lead and shape the future of our technical operations. In this pivotal role, you'll lead a team to design, implement, and maintain the technological infrastructure that drives our business. You'll collaborate with cross-functional teams to align technology solutions with business goals, adopt emerging technologies, and ensure seamless application integration. As our Infrastructure Technical Lead, you'll embrace infrastructure as code (IaC) principles, provide comprehensive system documentation, and develop cutting-edge solutions that meet both business and technology standards. Stay ahead of IT architecture trends and offer insights to optimise and innovate our infrastructure landscape. If you're ready for endless growth and exciting challenges, apply now.

You Bring:

• A minimum of 8 years of experience within the infrastructure field.
• A minimum of 4 years of domain experience and a broad range of technical exposure (e.g.: Network, Server, Systems Admin or Engineer).
• Experience with designing and leading the solutions design for the team.
• Experience understanding a holistic environment (From on prem, virtual and cloud servers, to networks, to firewalls etc) and understanding how all the pieces of the puzzle fit together.

Advanced technical knowledge and understanding of:

• Windows Server OS Platform
• Linux Server Platform
• Kubernetes
• Cloudflare
• Cloud Technologies: Azure / Aws
• LAN Services AD, DHCP, DNS
• VPN/ZTNA Technologies
• Networking Fundamentals
• Firewalling / Load balancing
• VMware/Virtualisation Stacks
• Endpoint Management
• APIs
• DevOps Practices

 What You’ll Do:

•  Collaborate closely with cross-functional teams, including developers, operations, and business stakeholders, to understand and align technology solutions with business goals.
• Evaluate and recommend the adoption of emerging technologies to enhance business processes and drive innovation.
• Implement infrastructure as code (IaC) principles to automate the provisioning and management of infrastructure.
• Design and implement strategies for application integration to enable seamless data flow between different systems and platforms.
• Provide clear and comprehensive documentation for system architectures, processes, information security, application integration, and automation to facilitate knowledge sharing and training for team members.
• Develop technical solutions that conform both to business requirements and technology infrastructure standards.
• Contribute expertise and advice to influence discussions and decision-making within Group Technology and respond to internal client requests.
• Keep abreast of the latest changes and trends in IT architecture to provide insights and recommendations to the business regarding optimisation, improvements or adoption of new tools and technologies.

Team management:

• Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects.
• Support and/or develop a training and career development plan for each team member.
• Collaboratively works with team members to set performance goals and measures.
• Conducts regular performance discussions with the team to facilitate a culture of growth.
• Facilitates mentoring and coaching as required.
• Oversees all aspects of the team by facilitating and resolving issues through effective problem solving and communication skills.
• Maintain a current and future skill matrix for the team.
• Create a culture for teams that are aligned to the platforms and BET values.
• Manage Team Members from a disciplinary perspective, ensuring HR is adequately informed of any disciplinary matters.
• Assist with investigations and the management of disciplinary hearings as needed.
• Manage the team's time and attendance, ensuring that reports are updated, and prompt feedback is provided to the Time and Attendance team.

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Job Description

We Want You:

• Are you passionate about technology and adept at navigating the Atlassian suite of tools? BET Software is on the lookout for a Atlassian Administrator to join our vibrant Cape Town team. In this dynamic role, you’ll be instrumental in configuring, customising, and optimising our Atlassian applications to meet diverse organisational needs. Working closely with cross-functional teams, you’ll ensure seamless operation and provide expert technical support. If you thrive in a collaborative environment and are ready to make a significant impact, we want to hear from you. Apply now and take the next step in your career with us

You Bring:

• Completed or studying towards a Degree or Diploma in Computer Science or related.
• Minimum of 2 years’ experience assisting with the administration of Atlassian suite of tools.
• Solid understanding of the SDLC, scripting languages and Atlassian products (JIRA, Confluence).
• Working understanding of the administration and configuration of Atlassian applications, creating workflows, issue types, custom fields and permissions.
• Excellent problem-solving skills and the capabilities to troubleshoot technical issues independently.
• Strong written, verbal and reporting communication skills.
• Atlassian certifications (e.g. Certified JIRA Administrator) (advantageous).

What You’ll Do:

• Consult with teams and business users to design Atlassian workflow/s that will streamline business processes.
• Develop metrics, dashboards and advanced filters in the Atlassian suite to provide meaningful operational/performance metrics and status reports to stakeholders.
• Customise Atlassian workflows for multiple projects using Conditions, Validators, Post functions and even Properties where applicable.
• Create customised solutions which often entails advanced configurations using apps (i.e. plugins) such as ScriptRunner in JIRA.
• Determine ways to optimise and improve Atlassian Product/s setup and workflows and implements configuration changes.
• Document solutions and provides user training and guidance.
• Stay connected with the Atlassian community to keep up to date with the latest tools and trends.
• Responsible for the analysis and interpretation of requirements across several departments in relation to the Atlassian product suite, thereby mapping out and configuring the requirements on these products.
• Responsible for access management within the Atlassian Product suite.
• Responsible for the configuration of workflows for the management of business processes.
• Responsible for the configuration of dashboards for the provision of high-level reporting and analytics to stakeholders.
• Responsible for the extraction and provision of reports that contains specific data and needs for teams.
• Responsible for the support of other applications and systems that is within the Atlassian Suite.
• Responsible for the requirement definition, configuration and automation of business processes for clients. 

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Job Description

We Want You:

• Ready to lead a team and make a significant impact? BET Software is on the lookout for an Operations and Technical Specialist Team Lead to join our talented team in Durban. As a key leader, you will oversee a group of specialists, optimising operational processes, providing top-notch technical support, and driving continuous improvement. This role combines leadership, technical prowess, and analytical skills to ensure our operations run smoothly and efficiently. If you're passionate about leading and innovating, apply now to elevate your career with BET Software.

You Bring:

• Bachelor's degree or Diploma in Business Administration, IT, Engineering, or a related field (or equivalent experience).
• Proven experience in operations management and/or technical support.
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work collaboratively in a team environment.
• Experience with process improvement methodologies (e.g., Lean Six Sigma, ITIL).
• Knowledge of safety, quality, and regulatory requirements relevant to the industry.
• Strong project management skills.
• Ability to adapt to changing environments and prioritize tasks effectively.

What You’ll Do:
Optimise Operational Processes:

• Analyse existing processes and identify opportunities for improvement.
• Develop and implement strategies to streamline workflows and enhance productivity.
• Conduct data analysis and translate insights into actionable recommendations.
• Collaborate with cross-functional teams to drive operational excellence.

Technical Leadership:

• Provide technical support and guidance to team members and clients.
• Oversee the implementation of new technologies and systems.
• Ensure efficient troubleshooting methodologies are established within the team.

Team Management:

• Lead and motivate a team of Operations and Technical Specialists.
• Assign tasks, provide coaching and development opportunities.
• Monitor performance and ensure adherence to safety, quality, and regulatory requirements.

Project Management:

• Manage projects related to process improvement and new technology implementation.
• Ensure projects are completed on time, within budget, and meet established goals.

Continuous Improvement:

• Actively seek feedback to identify areas for improvement in both operations and team dynamics.
• Develop and implement strategies to cultivate a culture of continuous learning and growth.
• Conduct regular reviews and evaluations to ensure ongoing effectiveness.

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Job Description

We Want You:

• Are you ready to elevate your career to new heights? BET Software is searching for a Senior Operations and Technical Specialist to join our dynamic team in Durban. In this pivotal role, you will leverage your extensive experience and strategic mindset to optimise operational efficiency, drive technical innovation, and ensure seamless execution across the organisation. As a key player in our team, you'll develop and implement cutting-edge solutions that enhance overall performance. If you're a results-oriented professional with a passion for excellence, apply now and take the next step in your career with BET Software.

You Bring:

• Bachelor's degree or Diploma in Business Administration, IT, or a related field (or equivalent experience).
• Demonstrated ability to lead and influence at a senior level, driving strategic initiatives and achieving measurable outcomes.
• Strong analytical and problem-solving skills with the ability to translate complex technical concepts into actionable plans.
• Excellent communication, interpersonal, and presentation skills to effectively communicate with technical and non-technical audiences.
• Experience with process improvement methodologies (e.g., Lean Six Sigma, ITIL).
• Ability to adapt to changing environments, prioritise effectively under pressure, and manage multiple competing demands.

What You’ll Do:
Strategic Operations Improvement:

• Analyse complex operational processes and identify opportunities for significant improvement.
• Develop and champion innovative strategies to streamline workflows, automate tasks, and enhance productivity.
• Conduct in-depth data analysis to derive actionable insights for optimising processes and resource allocation.
• Collaborate with cross-functional teams to drive operational excellence across the organisation.

Technical Expertise and Innovation:

• Provide expert-level technical support and guidance on a broad range of operational and technical issues.
• Oversee the implementation of new technologies and systems, ensuring successful integration and maximising their potential.
• Stay abreast of emerging technologies and industry trends, identifying opportunities for innovation and competitive advantage.
• Lead the development and documentation of best practices and standard operating procedures for technical procedures.

Project Management and Execution:

• Independently manage and lead complex projects related to process improvement and technology implementation.
• Ensure projects are completed on time, within budget, and meet established goals and performance metrics.
• Utilise strong project management skills to define scope, manage resources, and mitigate risks.

Continuous Improvement Champion:

• Foster a culture of continuous improvement by actively seeking feedback and identifying areas for optimisation.
• Develop and implement strategies to enhance internal processes, technical capabilities, and team effectiveness.
• Conduct regular reviews and evaluations to ensure ongoing efficiency and effectiveness of operations and technology.

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Job Description

We Want You:

• Are you ready to kickstart your career with an exciting opportunity? BET Software is looking for a Junior Operations and Technical Specialist to join our vibrant team in Durban. As a Junior Operations and Technical Specialist - Monitoring and Performance, you will play a crucial role in ensuring the smooth operation and performance of our key systems. This position offers a fantastic hands-on learning experience, where you can develop your skills in monitoring, data analysis, and proactive system health management. If you're eager to grow your expertise and make a real impact, we want to hear from you. Apply now and take the first step towards a rewarding career with BET Software.

You Bring:

• Associate's degree in Information Technology, Computer Science, or a related field (or equivalent experience and strong willingness to learn).
• Basic understanding of computer systems and network principles.
• Strong attention to detail and a keen interest in learning technical concepts.
• Excellent communication and collaboration skills to work effectively within the team.
• Ability to learn quickly and adapt to new technologies and procedures.

What You’ll Do:
Monitoring Support:

• Assist senior specialists in configuring and maintaining monitoring tools and dashboards.
• Learn to identify potential issues through system log analysis and basic alert monitoring.
• Escalate critical alerts to the appropriate team members following established protocols.

Performance Analysis Introduction:

• Observe and learn from senior specialists as they analyse performance data and reports.
• Start to understand basic performance metrics and their influence on system efficiency.
• Assist in documenting troubleshooting steps and best practices used by the team.

Reporting and Documentation Support:

• Assist with the development of basic reports on system performance under the guidance of senior team members.
• Help maintain knowledge base documentation related to monitoring tools and procedures.
• Develop strong record-keeping skills for future reference and training purposes.

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Job Description

We Want You:

• Step into an exciting opportunity with BET Software as we search for a proactive Legal and Compliance Officer to enhance our operations in Durban. In this role, you’ll provide crucial support to our Legal and Compliance Manager, ensuring that our company meets all legislative, statutory, and governance requirements. You'll play a key role in implementing an effective compliance management framework and ensuring our policies and processes align with applicable laws and regulations. If you're detail-oriented and ready to make a significant impact, apply today and join our vibrant team.

You Bring:

• Relevant commercial or legal qualification.
• Min 2 years’ experience in a legal environment.
• Served articles at a law firm (advantageous).
• Must have solid understanding of applicable gambling legislation and regulations and Data Protection legislation and be able to stay updated on the changes thereto.
• Experience with Microsoft office.
• Experience in a highly regulated environment.
• High-level of attention to detail and organised.
• Ability to prioritise and meet tight deadlines.
• Ability to work under pressure.
• Able to collaborate across business units.

What You’ll Do:

• Conduct research when necessary, compile required reports and papers, and make legally sound recommendations regarding legal and compliance issues.
• Attend to contract reviews.
• Attend to all applicable licensing, approvals and consents required from regulatory authorities.
• Proactively monitor license conditions and carry out relevant reporting thereto.
• Liaise with regulatory bodies where necessary.
• Draft advanced reports and correspondence to various third parties when necessary.
• Confidently respond to queries and any investigations from external and internal parties.
• Responsible for overall compliance advice to Management to ensure compliance with all applicable legislation, regulations, policies and procedures.
• Ability to assist with the implementation, compliance and monitoring with the Protection of Personal Information Act.
• Responsible for staying updated on the evolving best practices affecting the company and its underlying operations and provide guidance to the company on how to achieve and maintain compliance to relevant legislation, regulations and policies in plain language.
• Assist with the development of the Compliance Framework and Procedures as well as the monitoring mechanisms.
• Ensure that internal controls are in place to provide reasonable assurance of compliance with established company regulatory requirements, and that all external regulatory requirements are complied with.
• Recognise gaps in existing processes or arising from new regulations and ensure that the correct remedial action is put into place to close the gaps.
• Responsible for examining and researching risk areas across the business and mitigating identified risks ensuring full compliance with all applicable regulations, legislation, company policies and best practice.
• Review all critical business policies from a regulatory compliance perspective and make recommendations for improvement
• Assist with the design and development of an annual compliance monitoring plan.
• Monitor developments in all compliance aspects affecting the company and its operations and conduct regular internal compliance monitoring audits.
• Identify, investigate and report on issues identified and raised in compliance audits to ensure resolution and corrective actions taken.
• Lead investigations and remediation promptly and effectively.
• Track and assist with remedial actions following any compliance findings or breaches.
• Recommend mitigation of risks and implementing remedial action.
• Escalate any significant compliance issues to Management.
• Assist with the preparation for independent compliance reviews and external audits.
• Ensure technical correctness of policy documents drafted through regular research and training.
• Implement standards, policies and procedures to govern business compliance to applicable legislation.

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Job Description

We Want You:

• Looking for a dynamic role in database administration? Join us in Johannesburg as a Junior Database Administrator (DBA) - Support. This position offers a chance to hone your SQL skills while receiving mentorship from senior DBAs. Reporting to the Team Lead, you'll provide crucial support to our Operations department during night shifts. Ready for the challenge? Apply today.

You Bring:

• Relevant Degree/Diploma.
• 1-2 years’ experience in a commercial environment utilising a high transaction database or successful completion of a graduate program or work experience.
• Basic SQL skills and query writing skills.
• Basic troubleshooting SQL skills.
• Experience in designing/optimising MSSQL Databases.
• Microsoft Certificate: Azure Database Administrator Associate (advantageous).
• Knowledge on Postgres will be advantageous.

What You’ll Do:

Database Design:

• Ensure Database design is robust, scalable and operating optimally.
• Work with other DBAs to make sure that the solutions meet application requirements and performance goals.
• Actively contribute to planning meetings, documentations and testing.
• Maintain database documentation as required.

Database Performance:

• Assists with ensuring high DB availability as this has a public facing web front end.
• Install and maintain the performance of database servers.
• Install, upgrade, and manage database applications.
• Be available for on-call support as needed.

Monitoring:

• Monitor database performance.
• Utilise tools and scripts to monitor all aspects of database performance including the underlaying compute, storage and networking.
• Use high-speed transaction recovery techniques and backup data.
• Diagnose and troubleshoot database errors.
• Assists with the creation and manage database reports, visualisations, and dashboards.
• Monitor daily backups, archiving and indexing processes.

Initiative and Innovation:

• Recommend and implement emerging database technologies.
• Implement improved processes that have a positive effect on the team’s performance and company bottom line.
• Take an active involvement in problem resolution and where necessary works after hours to ensure that problems are resolved.
• Shows foresight to prevent errors or delays in projects.
• Demonstrate initiative by understanding, acquiring and implementing new knowledge and skills both within team and to the wider group.
• Incorporates the new abilities into the day-to-day operational activities to improve performance of products and systems.
• Ensure techniques, technologies, tools and processes used are in line with industry best practices.

Knowledge Share:

• Identify areas that requires a specific knowledge, skill or understanding and seek guidance from Mentors.