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  • Posted: Feb 27, 2025
    Deadline: Not specified
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  • Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.


     

    Senior Cyber Security Specialist (AWS)

    Job Description

    Key Responsibilities:

    Threat Monitoring & Mitigation

    • Continuously monitor the organization’s IT ecosystem for vulnerabilities, threats, and attacks using advanced security tools and methodologies.
    • Respond to security incidents, including identifying, tracing, and neutralizing cyberattacks in real-time.
    • Conduct post-incident analyses to strengthen future defenses.

    Security Patching & Updates

    • Ensure all systems, applications, and services are up to date with the latest security patches and upgrades.
    • Work closely with IT operations to maintain a streamlined patch management process.

    Secure Software Development

    • Champion secure coding practices across development teams.
    • Conduct regular code reviews and penetration testing of in-house applications to identify vulnerabilities.
    • Implement and maintain automated tools for vulnerability scanning during the CI/CD process.

    API Security

    • Develop and enforce security standards for API development and consumption.
    • Monitor API endpoints for potential threats, such as unauthorized access or data exfiltration.
    • Implement best practices such as rate limiting, OAuth 2.0, and robust authentication mechanisms for APIs.

    AWS Cloud Security

    • Design, implement, and manage robust security controls for AWS-hosted systems, ensuring adherence to the principle of least privilege.
    • Continuously assess AWS services and configurations for vulnerabilities and compliance with best practices.
    • Oversee the use of AWS-native security tools like AWS GuardDuty, Inspector, Security Hub, and CloudTrail.

    Risk Management & Compliance

    • Conduct regular risk assessments and audits to ensure compliance with security policies, standards, and regulatory requirements.
    • Provide technical leadership in developing and updating the organization’s cybersecurity policies and procedures.

    Team Collaboration & Training

    • Collaborate with cross-functional teams to integrate security into every phase of the system development lifecycle.
    • Provide training and awareness programs for staff to cultivate a strong security culture

    Required Qualifications:

    Education:

    • Bachelor’s degree in Computer Science, Information Technology, or a related field.
    • Certifications (at least 2 of the following):
    • Certified Information Systems Security Professional (CISSP).
    • AWS Certified Security – Specialty.
    • Certified Ethical Hacker (CEH).
    • Offensive Security Certified Professional (OSCP).
    • GIAC Security Essentials Certification (GSEC).
    • GIAC Cloud Security Automation (GCSA).
    • Drives and implement the organisational information security strategy.

    Responsibilities
    Leadership and Direction

    • Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.

    Business Requirements Identification

    • Elicit complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals. 

    Data Management

    • Manage key aspects of the data management system. This includes being responsible for developing or operating key elements of the system.

    Database Specifications

    • Approve database specifications, ensuring all agreed standards and protocols are followed and data integrity is preserved.

    Analysis of "As Is" and "To Be"

    • Document complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.

    Information Security

    • Lead in detecting and analyzing security incidents, including attacks, breaches, and identified vulnerabilities, and remediate any security gaps in line with the security incident management procedure.

    Data Architecture

    • Implement all aspects of data architecture, turning event analytics, raw application data, and business systems into key business insights.

    Budgeting

    • Develop and/or deliver budget plans with guidance from senior colleagues.

    Operational Compliance

    • Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's policies and relevant regulatory codes and codes of conduct.

    Organizational Capability Building

    • Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

    Performance Management

    • Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

    Skills

    • Business Requirements Analysis, Confidentiality, Current State Assessment, Database Administration, Database Queries, Database Reporting, Data Classification, Data Compilation, Data Compression, Data Controls, Data Encoding, Data Modeling, Executing Plans, Gateway Servers, IT Architecture

    Competencies

    • Action Oriented
    • Builds Effective Teams
    • Communicates Effectively
    • Cultivates Innovation
    • Ensures Accountability
    • Manages Complexity
    • Optimizes Work Processes
    • Persuades

    Education

    • NQF Level 9 – Masters

    Closing Date

    • 05 March 2025 , 23:59

    go to method of application »

    Aspiring Financial Advisor (MM) (Witbank)

    Aspires to be a Financial Advisor

    • We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
    • The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

    Competencies

    • Action Oriented
    • Balances Stakeholders
    • Builds Networks
    • Collaborates
    • Communicates Effectively
    • Customer Focus
    • Decision Quality
    • Ensures Accountability

    Education

    • Bachelors Degree (B), High School (Grade 12)  (Required)

    Closing Date

    • 27 March 2025 , 23:59

    go to method of application »

    Negotiator Non- Motor Fast Track

    Purpose of the Job

    • As a Fast Track Negotiator, you will play a pivotal role in the Claims function, ensuring the efficient negotiation and finalization of claims. The primary responsibility is to provide quality outcomes for the Claims function through effective negotiations while upholding the standards and procedures set by Old Mutual Insure.

    Critical objectives and responsibilities 

    You Would :-

    • Execute on the full role of Fast Track Negotiator to ensure contribution to the achievement of the business strategy and ease of doing business.
    • Accountability & Urgency
    • Business Acumen
    • Teamwork
    • Claims Processing
    • Quality Driven
    • Customer Centricity
    • Decision-Making and Problem Solving
    • Team Player
    • Relationship Management and Networking

    Experience, knowledge & skills required 

    • Matric certificate.
    • 2-3 years of non-life insurance experience.

    Preferred Qualifications/Competencies:

    • FAIS Credits
    • RE5 - Short Term
    • Insurance-related certifications
    • Tertiary Degree/Diploma
    • Good application of mathematics, logical sequencing & pattern recognition

    go to method of application »

    Associate Financial Advisor (New Entrant) (EPT) (Thohoyandou)

    Aspires to be a Financial Advisor

    • We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
    • The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

    Competencies

    • Action Oriented
    • Balances Stakeholders
    • Builds Networks
    • Collaborates
    • Communicates Effectively
    • Customer Focus
    • Decision Quality
    • Ensures Accountability

    Education

    • Bachelors Degree (B), High School (Grade 12)  (Required)

    Closing Date

    • 27 March 2025 , 23:59

    go to method of application »

    Retentions Consultant-1

    Job Description

    • We are looking for a motivated and results-driven Retentions Consultant to join our iWYZE Retentions Team. The successful candidate will be instrumental in helping us maintain and improve our save ratio, reduce client churn, and support the team’s overall performance in line with company objectives.

    Key Responsibilities:

    • Engage with clients to understand their concerns and reasons for cancellation, offering solutions that align with their needs.
    • Demonstrate exceptional listening and communication skills to build trust and rapport.
    • Utilize objection-handling techniques to retain clients effectively.
    • Collaborate with team members and management to refine strategies for client retention.
    • Ensure that SLA (Service Level Agreement) targets are met, including response times for emails and calls.
    • Maintain accurate records of client interactions and feedback to support data-driven decision-making.

    Qualities and Skills Required:

    • Strong Communication Skills: Ability to engage with clients clearly and persuasively.
    • Problem-Solving Ability: Quick thinking to present alternative solutions that meet client expectations.
    • Empathy and Client-Centric Approach: Understand client concerns and provide personalized service.
    • Proven Retention Expertise: Experience in retention strategies with a history of high save ratios is a plus.
    • Team Player: Willing to collaborate and share knowledge for the betterment of the team.
    • Reliability and Consistency: Dependable with a proactive approach to handling tasks.
    • Flexibility and Adaptability: Comfortable working in a fast-paced environment with shifting priorities.
    • Analytical Skills: Capability to analyze feedback and identify areas for improvement.
    • Resilience: Ability to handle pressure and maintain composure when faced with challenging situations.
    • Attention to Detail: Ensure all interactions and records are precise and complete.

    Competencies

    • Action Oriented
    • Communicates Effectively
    • Customer Focus
    • Decision Quality
    • Ensures Accountability
    • Interpersonal Savvy
    • Manages Ambiguity
    • Manages Complexity

    Closing Date

    • 28 February 2025 , 23:59

    go to method of application »

    Support Paraplanner

    Job Description

    • The key focus of this role is to generate qualified leads for the Financial Advisors.  The incumbent is accountable for achieving results through own efforts.
    • Responsible for sourcing new business.
    • Determines the customers needs and interests
    • Markets Old Mutual advice value proposition.
    • Works with leads that are generated from the Orphan and Central pool.
    • Maintains Old Mutuals relationships with existing orphan customers through telephonic service.
    • Suggests the next logical step in the sales cycle to the customer and passes the lead through to the Financial Advisor.

    Competencies

    • Communicates Effectively
    • Customer Focus
    • Decision Quality
    • Ensures Accountability
    • Manages Complexity
    • Optimizes Work Processes
    • Plans and Aligns
    • Tech Savvy

    Closing Date

    • 13 March 2025 , 23:59

    go to method of application »

    Commissioned Financial Adviser (Pinelands)

    • We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
    • The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.
    • Responsible for the procurement of new business
    • Expand sales of products and services with existing customers
    • Work mainly on own leads

    Competencies

    • Action Oriented
    • Balances Stakeholders
    • Builds Networks
    • Collaborates
    • Communicates Effectively
    • Customer Focus
    • Drives Results
    • Ensures Accountability

    Closing Date

    • 13 March 2025 , 23:59

    go to method of application »

    Aspiring Financial Advisor (Johannesburg)

    Aspires to be a Financial Advisor

    • We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
    • The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.

    Competencies

    • Action Oriented
    • Balances Stakeholders
    • Builds Networks
    • Collaborates
    • Communicates Effectively
    • Customer Focus
    • Decision Quality
    • Ensures Accountability

    Education

    • Bachelors Degree (B), High School (Grade 12)  (Required)

    Closing Date

    • 27 March 2025 , 23:59

    go to method of application »

    OMF Financial Consultant (Nelspruit)

    Job Description

    • To provide excellent client service and financial education and to achieve targets through the marketing and selling of Old Mutual and other products. The incumbent is individually accountable for achieving results through own efforts
    • Meets monthly sales targets in terms of lending and other products.
    • Meets collections and arrears targets in terms of lending products.
    • Educates clients on responsible use of credit and effective money management.
    • Establishes a new business pipeline through marketing, lead generation and tracking.
    • Adheres to internal, regulatory and legislative governances to ensure quality business and mitigate risk.
    • Facilitates intra branch referrals by building mutually beneficial relationships with other business units.
    • Provides excellent face to face and telephonic service to customers.
    • Builds sustainable relationships that enhances the brand.
    • Delivers on daily production standards and adheres to service and quality standards

    Competencies

    • Balances Stakeholders
    • Builds Networks
    • Communicates Effectively
    • Customer Focus
    • Ensures Accountability
    • Instills Trust
    • Interpersonal Savvy
    • Manages Complexity

    Education

    • Matriculation Certificate (Matric)  (Required)

    Closing Date

    • 05 March 2025 , 23:59

    go to method of application »

    Direct Financial Advisor Contact-Centre

    Career Benefits 

    • Free Adviser Academy Learning Programme which will qualify you to operate as a Personal Financial Adviser. Payment of a Living Allowance during the first three months of completing the Adviser Academy Learning Programme. Upon successful completion of the Adviser Academy Learning Programme and accredited to operate as a Financial Adviser you will receive Market competitive remuneration in the form of a basic allowance, commission structure, Medical Aid, Group Life, Funeral and Disability cover . If you are a self-starter, with outstanding networking and relationship building skills then apply for our Financial Advisor positions to unleash your potential and be your exceptional best every day!

    Qualification & Experience

    • Senior Certificate (Matric / Grade 12/ NQF 4 equivalent) Minimum of 3 years prior work experience Sales and contact Centre Experience – min 12 months.

    Personal Effectiveness

    • Customer Centricity Networking & leading with Influence Collaboration Agile Innovation that makes a difference Disciplined Execution and Tenacity

    Competencies

    • Action Oriented
    • Balances Stakeholders
    • Builds Networks
    • Collaborates
    • Communicates Effectively
    • Customer Focus
    • Decision Quality
    • Ensures Accountability

    Education

    • High School (Grade 12)  (Required)

    Closing Date

    • 13 March 2025 , 23:59

    go to method of application »

    Commissioned Financial Advisor (TM- Thohoyandou)

    • We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa's leading insurance companies.
    • The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing "fit for purpose" financial plans and solutions.
    • Responsible for the procurement of new business
    • Expand sales of products and services with existing customers
    • Work mainly on own leads

    Competencies

    • Action Oriented
    • Balances Stakeholders
    • Builds Networks
    • Collaborates
    • Communicates Effectively
    • Customer Focus
    • Drives Results
    • Ensures Accountability

    Closing Date

    • 27 March 2025 , 23:59

    go to method of application »

    Salaried Financial Advisor

    Job Description

    • Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.

    Responsibilities
    Customer Service

    • Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.

    Solutions Analysis

    • Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.

    Receiving Visitors

    • Receive visitors and assist with various requests for information, referring more complex matters to colleagues.

    Customer Relationship Management (CRM) Data

    • Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.

    Customer Needs Clarification

    • Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.

    Customer Relationship Development / Prospecting

    • Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.

    Operational Compliance

    • Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

    Business Development

    • Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.

    Sales Opportunities Creation

    • Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.

    Data Exploration

    • Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.

    Network of Influence

    • Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.

    Requirements: Skills, Qualifications and Experience required

    • Grade 12 (Matric).
    • Valid Driver’s licence and Own Car
    • FAIS Compliance
    • Clear criminal and credit check
    • Minimum of 3 years working experience (preferably in sales)
    • Computer literacy (MS Word, Powerpoint and Outlook)
    • Excellent communication skills (written and verbal)
    • Presentations skills an added advantage

    Skills

    • Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships

    Competencies

    • Action Oriented
    • Balances Stakeholders
    • Builds Networks
    • Collaborates
    • Communicates Effectively
    • Customer Focus
    • Drives Results
    • Ensures Accountability

    Education

    • NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent

    Closing Date

    • 30 December 2025 , 23:59

    go to method of application »

    Senior Financial Accountant

    Job Description

    • An exciting opportunity exists to join Old Mutual Wealth Unit Trust Management Company Team. 
    • This role will report to the Financial Manager of the Unit Trust Management Company team. It requires an individual with a passion for financial management, driving reporting timelines of financial results and execution on the business plan, while managing governance and compliance at an operational level. This position is individually accountable for achieving results through others, over periods of three months to one year.  

    Key responsibilities will include amongst others the following:

    • Supporting the Financial Manager on the interpretation of complex financial data and predictive results, providing commentary on financial results and implications and advises on corrective action to be taken.
    • Develops, reports on, and interprets cost drivers, KPIs and benchmarks.
    • Generating internal management reports.
    • Analyses and reports on variances.
    • Interacting with business unit line managers on financial outcomes, expense trends, etc.
    • Audit management, tax management as well as governance and compliance.
    • Responsibility for audit liaisons as per tax, legislative and statutory requirements.
    • Ensuring tax workings and returns are in line with Group Tax and statutory requirements.
    • Supporting the execution of a business plan.
    • Accountability for governance and compliance at an operational level.
    • Maintaining suitable financial control environment.
    • Providing insights into accounting policies and technical opinions, where relevant.
    • Provides training and support to junior staff members, to ensure accurate and timely reporting and effective operational delivery.
    • Continuous evaluation of finance processes and driving process optimisation within the relevant teams.
    • Providing input into adhoc projects, directly within or outside of the broader Finance team.
    • Collaboration with business teams to interpret and understand business processes, to understand the financial implications on business decisions.

    Qualifications, Skills and Experience required:

    • Chartered Accountant or similar qualification (with 4-5 years post article experience), preferably from a large audit firm. 
    • Financial Services, with specific background to asset management experience is preferred.
    • HFM/OneStream experience is desirable.
    • IT skills with an aptitude and eagerness to learn various IT applications and platforms.
    • Strong work ethic, self-motivated and demonstrable high standards of achievement.
    • Strong interpersonal skills and ability to work in diverse teams as well as independently.
    • Ability to work in a fast-paced environment, with multiple priorities and deliveries with tight deadlines.
    • Ability to work with complex financial data sets and provide insights and recommendations.
    • Excellent attention to detail.
    • Working in a matrix structure.
    • Manage the maintenance of the organisation's general ledger and accounting records.

    Responsibilities
    Financial Policies, Guidelines, and Protocols

    • Create a plan to deliver and review financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practice.

    Financial Management and Control

    • Develop and/or deliver a plan for significant aspects of the financial management and/or control process.

    Financial Information Systems

    • Plan and deliver financial systems changes and manage the team on a day-to-day basis to meet project timelines and quality and budget requirements. Engage with finance users to identify requirements, and work with the team to design solutions.

    Data Collection and Analysis

    • Use data from a wide range of sources to analyze key themes and identify possible impacts on the business.

    Leadership and Direction

    • Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.

    Operational Compliance

    • Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's policies and relevant regulatory codes and codes of conduct.

    Business Planning

    • Contribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators (KPIs); develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets.

    Performance Management

    • Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

    Organizational Capability Building

    • Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

    Budgeting

    • Develop and/or deliver budget plans with guidance from senior colleagues.

    Information and Business Advice

    • Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions.

    Skills

    • Accounting, Action Planning, Budget Management, Business Requirements Analysis, Data Compilation, Data Controls, Evaluating Information, Financial Accounting, Financial Acumen, Financial Analysis, Financial Auditing, Financial Modeling, Management Accounting, Report Review

    Competencies

    • Builds Effective Teams
    • Business Insight
    • Communicates Effectively
    • Ensures Accountability
    • Financial Acumen
    • Manages Complexity
    • Optimizes Work Processes
    • Organizational Savvy

    Education

    • NQF Level 9 – Masters

    Closing Date

    • 02 March 2025 , 23:59

    go to method of application »

    Cloud Security Architect

    Position Overview:

    • We are seeking an experienced and strategic Cloud Security Architect to join our Cyber Security team. Reporting directly to the CISO, you will be responsible for ensuring compliance with overall cyber security architecture standards, providing specialist input into cloud configurations, and advising on best practices for securing our cloud environments.

    Key Responsibilities:

    • Develop and maintain the organization’s cyber security architecture framework, ensuring alignment with industry standards and regulatory requirements.
    • Provide expert guidance on the secure design, configuration, and deployment of cloud-based solutions (AWS and  Azure).
    • Collaborate with cross-functional teams to integrate security controls into cloud environments and infrastructure.
    • Conduct architecture reviews to identify security gaps and recommend solutions to enhance cloud security posture.
    • Define and enforce cloud security policies, standards, and best practices.
    • Lead efforts in the selection and implementation of security technologies for cloud environments.
    • Provide technical leadership during security incidents and assist in post-incident analysis to improve security architecture.
    • Stay current with emerging technologies, threats, and regulatory changes impacting cloud security.
    • Mentor and guide engineering and security teams on secure cloud architecture practices.

    Key Performance Indicators (KPIs):

    • Architecture Review Completion Rate: Complete 100% of scheduled architecture reviews for cloud-based projects within the designated timeframes.
    • Standards Compliance Rate: Ensure at least 95% compliance with internal and external cloud security architecture standards.
    • Configuration Accuracy: Achieve a reduction in identified misconfigurations by at least 85% within three months of review.
    • Incident Resolution Timeliness: Provide architectural support for resolving cloud-related security incidents within the defined SLA (e.g., 4 hours for critical incidents).
    • Stakeholder Engagement: Conduct regular workshops and training, achieving a 90% satisfaction score from internal teams.
    • Innovation and Improvement: Implement at least two major improvements to cloud security architecture annually.
    • Audit Preparedness: Maintain 100% readiness for security architecture-related audits with no critical findings.

    Qualifications:

    • Bachelor’s degree in Cyber Security, Information Technology, Computer Science, or a related field.
    • Relevant certifications (e.g., AWS Certified Security Specialty and Architect, CISSP, CCSP, TOGAF) are highly desirable.
    • Minimum of 5-7 years of experience in cyber security with a focus on cloud architecture and security frameworks.
    • Extensive knowledge of cloud platforms (AWS) and related security best practices.
    • Strong understanding of security architecture principles, risk management, and regulatory compliance.
    • Proven experience in developing and implementing security architectures for cloud environments.
    • Excellent problem-solving, communication, and leadership skills.
    • Ability to work collaboratively with technical and non-technical stakeholders.

    go to method of application »

    Personalization Analytics Lead

    ROLE OVERVIEW

    • As the Personalization Analytics lead at the Bank, you will play a pivotal role in driving data-driven decision-making processes within the Personalization function.
    • Reporting directly to the Head of Personalization, you will be responsible for leading a team of data scientists, analysts and business intelligence to manage our data estate, extract actionable insights from data, optimize experiences, and enhance customer engagement strategies.

    KEY RESULT AREAS

    • Develop and execute the Banks Personalization data strategy, ensuring alignment with overall business objectives and area goals.
    • Lead the collection, analysis, and interpretation of Personalization data from various sources, including customer interactions, core IT systems, customer outcomes and market research.
    • Manage the implementation, and integration of tools and platforms to support data collection and analysis.
    • Utilize advanced analytics techniques to uncover trends, patterns, and opportunities for optimization across Personalization and potential new personalised use cases.
    • Implement A/B testing methodologies to measure effectiveness of production level experimentation in order to inform data-driven adjustments to customer experiences.
    • Collaborate closely with cross-functional teams, including Performance Marketing, Brand, Phygital Marketing, Onboarding, Credit Risk and CX, to integrate data-driven insights into decision-making processes.
    • Design and implement robust measurement frameworks and KPIs to evaluate the effectiveness of Personalization initiatives and drive continuous improvement.
    • Develop a deep understanding of the commercial levers within Personalization. Use this understanding to inform data-driven decision-making processes and optimize strategies for maximum ROI and business impact.
    • Drive the development and maintenance of dashboards and reporting tools to provide real-time visibility into key performance metrics.
    • Identify and prioritize data requirements for Personalization initiatives, working with internal and external stakeholders to ensure data accuracy, completeness, and compliance.
    • Stay informed about industry trends, emerging technologies, and best practices in marketing analytics, and recommend innovative solutions to enhance our data capabilities.
    • Mentor and develop a high-performing team of data analysts and insights specialists, fostering a culture of collaboration, learning, and excellence.

    ROLE REQUIREMENTS

    • Post graduate degree in Statistics, Data Science, or a related field.
    • Minimum of 8- 10 years’ experience in analytics and data-driven decision-making, preferably within the financial services industry, and banking in particular.
    • Minimum of 3 - 5 Years’ experience in a leadership role within an analytics environment.
    • Strong proficiency in data analysis tools and techniques, including SQL, Python, R, or similar languages.
    • Demonstrated expertise in data visualization tools such as Amazon QuickSight, Tableau, Power BI, or Looker.
    • Experience in AWS native technologies
    • Experience with customer data platforms, marketing automation platforms, CRM systems, and digital analytics tools.
    • Comprehensive understanding of AB testing capabilities and technology, ensuring robust experimentation and learnings cadence
    • Excellent communication and stakeholder management skills, with the ability to translate complex data insights into actionable recommendations for non-technical audiences.
    • Strong leadership capabilities, with a track record of building and managing high-performing teams.
    • Strategic mindset with a focus on driving business outcomes through data-driven marketing strategies.
    • Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
    • Experience operating within an agile environment would be advantageous.

    Method of Application

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