Job Description
You will form part of the Mass Foundation Cluster which is one of the largest customer-facing business segments in Old Mutual. Our vision is to be our customers' most trusted financial partner, passionate about helping them achieve their lifetime goals. Our mission is to enable positive futures for our customers, by bridging the gap between their resources and their financial service’s needs. Our primary goal is to facilitate access to financial solutions for our customers and to keep pace with their changing needs. Our target market is the low and emerging-middle income segments.
This role determines and documents business requirements and works with design & implementation staff to design & implement solutions within constraints. The incumbent is individually accountable for achieving results through own efforts.This role also provides ongoing guidance/supervision to the Business analyst as a mentor/coach.
- Ensures that the Mass and Foundation Cluster executes on all Legislative and Regulatory requirements, timeously and within SLA
- Ensure that the necessary due diligence, reporting and risk reviews take place as and when required to ensure compliance with Legislative and Regulatory requirements.
- Review as-is processes as well as business rules and facilitate the high-level impact assessment of the change with Mass and Foundation Cluster Delivery Partners.
- Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
- Construct workflow charts and diagrams; studying system capabilities; Writing Specifications / Features / User Stories
- Recommend controls by identifying problems; writing improved procedures
- Contribute to team effort by accomplishing related results as needed
- Review a variety of areas including operations, purchasing, inventory, distribution and facilities
- Suggest changes to senior management using analytics to support recommendations. Actively participate in the implementation of approved changes
- Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
Requirements:
- Detail oriented, analytical and inquisitive
- Ability to work independently and with others
- Extremely organized with strong time-management skills
- Experience and training in Agile Ways of Work
Qualifications and experience
- Business Analysis Certification/Diploma or Information systems degree
- Experience in the Banking, Financial Services, and Insurance industry
- Experience in using Agile methodologies will be advantageous.
- 3 to 8 years of experience in business apps & exposure to IT functions.
- Experienced in business and data analysis, solutions design & testing, data, modelling required.
- Previous experience at Old Mutual is advantageous.
- Knowledge in Legislative and Regulatory initiatives and processes is advantageous.
Skills
Business Analysis, Business Software Applications, Data Analysis, Data Modeling, Data Testing, Solutions Design
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Job Description
This role manages a sales team and distribution strategy and is accountable for the sales targets and profitability of the team, over periods of up to a year.
What is a Sales Manager?
- As an accredited Sales Manager with Old Mutual, you will represent and lead your team with the ideals and values to which the company has subscribed for over 175 years – Integrity, Professionalism, Customer-first, Advice led.
Our purpose is to be our customers’ most trusted lifetime partner, passionate about helping them achieve their lifetime financial goals.
What do we need from you?
- Grade 12 (Matric) certificate
- FAIS Compliance RE & 120 Credits (COB & CPD)
- 3 years management experience (External)
- Management Qualification (Advantage, however experience can be considered)
- MODP Qualification (Internal)
- A valid Driver’s licence and your own car
- A clear criminal and credit check
- Proven computer literacy (MS Office suite)
- Excellent communication skills (written and verbal)
Essential Behavioural success factors
- Team working
- Directing people
- Making decisions
- Taking actions
- Developing strategies
- Pursuing goals
- Establishing rapport
- Interpreting Data
Important Behavioural Success Factors
- Embracing change
- Examining information
- Interacting with people
- Articulating information
- Inviting feedback
- Providing Insights
- Meeting timescales
- Thinking positively
- Upholding standards
- Empowering individuals
- Following procedures
- Exploring possibilities
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Job Description
This role is accountable for the end-to-end delivery of Information Technology services from both a strategic and operational perspective across the IT and MyGoals & Rewards customer journey. The role is accountable to deliver an integrated technology solution across the technology stack and ecosystem that is aligned to a business outcome. The incumbent will partner with the Outcome lead, and relevant business owners to enable their strategies through the best information technology (IT) solutions that meet the business needs by defining a purpose led technology strategy and managing the BAU IT performance for the relevant outcome. Individual will manage the technology stack within the allocated budget and ensure they manage the Total Cost of Ownership on an ongoing basis. Alignment of the technology strategy to the relevant group enterprise capabilities and principles. Reporting into the relevant boards and ensuring that the risk profile for the area is within tolerance.
Key Result Areas
- Manages across customer outcomes to deliver on an integrated end to end MyGoals & Rewards customer journey through technology
- Executes technology-led Business outcomes focused with clear impact on business measures and value
- Manage cross functional technology teams and ensures execution of business strategy through Agile principles and customer market focus (SA/OMAR/Global)
- Delivers outcome specific IT capabilities and services via current workforce and strategic partners
- Responsible for driving the PI Planning process for the relevant outcome aligning to the enterprise QBR process and other workstream PI’s to deliver on the agreed set of objectives
- Ensure that the risks and issue relating to the delivery is managed and escalated where applicable removing obstacles for team to execute efficiently
- Responsible for strategic planning of IT for segment/customer outcome and alignment with enterprise principles set out by OML IT, COO organization and OML
- Participates in broader Old Mutual group forums (Tech and Platform subcomms board, risk governance and audit due diligence to ensure customer journey via markets segments needs are met
- Managing incidents/outages, risk for a better customer experience and delivery
- Manages the flow of work in an Agile manner across multifunctional team
- Drive the teams to execute at pace
- Drive radical innovation through outcome driven modernisation
- Execute sustainable outcomes that are scalable and aligned to enterprise architecture
- Manage flow of building of strategic skills for now and future
- Provides IT vision, direction, and leadership to segments/markets to drive business strategy
- Builds and maintains strong relationships with all key collaborators across the organisation
- Ensures the flow of sustainable talent, tools and workflow models that contribute to the future of work
- Accountable in delivering technology solutions that meets the business need across the technology value chain.
- Provides technology thought leadership to segments/customer outcome
- Enables radical transparency making all work within and between teams visible linking all activity to prioritised product
- Accountable for SAAS, PAAS and Managed services with relevant partners where applicable and ensuring that this forms part of the technology ecosystem and is managed as an end-to-end service.
- Leads IT strategic planning and owns the Customer Outcome IT strategy & architecture for multiple segments ensuring it is delivered via the portfolio
- Provide a forward-looking view on the technology roadmap by providing thought leadership and insights on emerging technology trends and best of class technology solutions that meet OML vision
- Defines, prioritizes, and manages program and project initiatives
- Tracks ROI for business initiatives including cost, benefits, and risk. Ensures that metrics are used to track value delivery
- Partners with sponsors to ensure that clear business cases exist to support IT investment
- Accountable for the budgets of customer outcomes that pays OML IT for all projects, services and BAU activities
- Accountable for budgets covering all phases of information system projects from initiation through to final implementation and benefit delivery
- Manages the details on cost, value constantly optimizing IT spend (projects and support services)
- Accountable for delivering on Low-Cost Future targets that are set out by the organization
- Supports strategic goals of business by providing and demonstrating cost effective business solutions
- Manages vendors and third-party suppliers cost models by continuously looking for efficiencies
- Ensuring IP transfer where there are key man dependencies (vendors or internal employees)
- Motivated to lead their teams in Agile way of working, displaying our Leadership signature habits that support our culture
- Create and implement a high-performance team aligned to the engineering culture
- Defines and implements best operating agile model for IT multiple segments/business areas.
- Drive Change Management requirement to drive Agile teams
- Drive thought-leadership around competitor analysis across the industry
- Prepare show cases for board and lead conversation on ‘Think-Tank’ projects
- Build communities of practice and consumption of discipline frameworks and tools
- Defines performance parameters and measurements for deployed Technology in multiple segments/markets
- Develops Managers of Managers & specialists under supervision
- Drives a culture of high performance and accountability for outcomes
- Holds first line managers accountable for managerial work, including selection, performance management and talent management
- Selects potential Manager of Managers to sustain Talent pipeline
- Advise on processes that enable the flow of work with decision making at the right level, with sufficient focus on controls needed to manage risks, but also capitalize on value add
- Maintains up-to-date awareness of the current and emerging Technologies to drive business growth. Competitive advantages, strategic Technology partnerships and, where appropriate, makes recommendations for implementation of new/upgraded systems and technologies
- Combines a general knowledge of multiple technology areas with knowledge of the targeted business function to define and document the business requirements
- Maintains knowledge of multiple business functions and initiatives to identify where conflicts/synergies exist between technologies and business functions
- Develops, shares, and leverages best practices across OML IT business areas
- In alignment with the OML IT Governance proactively develops principles, disciplines and the procedures required to govern the relationships between the segment/market and OML IT in the provision of IT business services
- Manages information security and risk, ensuing the mandated OML IT practices are implemented, and escalates risks and issues as required
- Ensure that there are zero and no repeat audit findings in area of responsibility
Preferred Experience & Technical Proficiencies:
- IT related tertiary qualification or BSc degree
- 8 – 10 years management experience within an IT environment, preferably consumer facing sector with high level customer engagement
- 8 – 10 years programme management / Agile teams management
- 3 – 5 years front end development experience (Application & Web) and core development
- Strong delivery track record in previous portfolios
- Ability to effectively provide overall leadership across a large and diverse delivery system, that spans product definition, design and engineering across front-end UI, services and back-end systems
- Exceptional verbal and written communication and program leadership skills, including the ability to communicate effectively at the most senior executive levels
- Strong experience at Program and Team level roles in SAFe, including establishing new Agile and continuous delivery teams
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Job Description
Defines and maintains architectural standards for the domain-specific development, deployment and management of application, information, communication and technology infrastructure to ensure affordable, cost effective and high quality deployment and utilisation of same. The incumbent in this role is individually accountable for service delivery through own efforts for periods of up to 1 year.
Defines and maintains solution design standards, patterns and guidelines for the development, deployment and operation of secure solutions across the application, information and technology domains for the allocated Segment . Governs and assists secure solution development (with a a focus on cloud-based solutions) to ensure conformance to the enterprise IT architectural standards and industry best practices. Governs and assists in the Secure Systems Development Life Cycle Management of solutions to promote adherence to enterprise IT architecture principles and support the OML IT strategy. Successfully employs behavioural skills critical for the workplace such as communication, documentation, presentation skills, conflict resolution, collaboration, stakeholder management, emotional intelligence, team leadership, time management, problem solving and working well under pressure. Researches material, sells concepts and encourages business to assess and refocus both its business and IT strategy, using multiple architectural models or views, e.g. conceptual, physical and logical designs. Provides options and recommendations to business stakeholders to ensure that they can make the best business decisions based on the different solution alternatives and patterns. Uses the Design Thinking process to focus on distinct customer-centric purpose-led solutions, framing the product or service around the needs, wants, and limitations of end-users. Contributes toward the development and maintenance of a detailed enterprise IT architecture through the involvement of relevant stakeholders, as well as key internal and external forums. Provides long-term management of the IT Architecture Practice and Strategy for the allocated Segment. Provides input to Enterprise IT Strategy, Policies and Principles. Ensures that solution designs are presented and approved through the Solution Review processes. Acts on expert advice and supports engagements with strategic vendors including playing a key role i.t.o RFx processes. Collaborating with architects to design and implement cloud-based solutions, emphasizing security, usability, performance, integrity, reliability, scalability and supportability. Mentoring and upskilling of solution architects.
5 - 8 years architecture experience plus a relevant tertiary qualification. Multi-disciplinary application of wide knowledge spanning business and technology. Relevant cloud-platform (AWS is preferred) architectural certifications and best practice implementations, with a minimum of 2 years experience of working with cloud technologies. Experience with various architecture frameworks - e.g. TOGAF. Experience with the Lean and Agile philosophies as well as DevOps practices. Knowledge of scaled agile frameworks - e.g. SAFe.
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