Current Opportunities at Servest SA

• This role is responsible for generating, planning, routing and scheduling of all service work. This position is based at the Waterfall office and reports to the Operations Manager.

Minimum Requirements    

• Matric and relevant tertiary qualification  
• Minimum 1 - 2 years supervisor or controller experience essential
• Experience in Cleaning/Hygiene /Logistics would be advantageous 
• Must have good reporting and admin skills
• Computer skills essential - Microsoft word  ,excel and outlook
• Highly accurate and results driven
• Basic HR knowledge

Duties & Responsibilities    

• Generating, planning, routing and scheduling of all service work.
• Daily debriefing and issuing of all service advices, service stock and site specification instructions to the relevant service teams
• Ensure that all client and contract / outright sales information, scheduling processes in operations are loaded correctly in respective IT Platforms, and that scheduled dates are adhered to
• Control checks of all Operational tools, equipment and issuing thereof on a monthly bases against issue forms Manage and control operational service staff issues (not limited to employment of staff, leave scheduling, over time scheduling, disciplinary issues, co-ordinating training and staff appraisals) All service related stock control, stock and equipment issues and management of all the washroom related stores including monthly stock takes and stock analysis
• Ensure that all stock physically received from main warehouse is counted and verified against the transfer document. Same should be signed and filed for future reference.
• Ensure that stock issued for service is accurately picked against daily requirement per client.
• Do vehicle checks daily and full vehicle reporting to  management by the last working day.
• Tracking and tracing of vehicle/ driver activity weekly and daily if required

Closing Date    
2023/06/02

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• The purpose of the role will be to maximise performance of Accounts in line with agreed strategies and business objectives and through strengthening the business relationship . This positions will be based at our Johannesburg West Branch  and will report directly into the Regional  Manager .

Minimum Requirements    

• Excellent Customer Care Relations
• Strong accounting ability and understanding
• Own vehicle and valid driver’s licence
• Good interpersonal skills Excellent command of the English language
• Good understanding of company products and service offerings
• Strong communication skills
• Strong problem / query resolution / account reconciliation skills 
• Strong administrative skills
• At least two years experience in dealing with customers face to face
• Ability to deal with customers at executive level

Duties & Responsibilities    

• Successfully manage all aspects of allocated Accounts
• Customer retention Follow through of terminations to ensure equipment is removed and billing stopped Customer satisfaction – Resolving customer queries within prescribed time limits
• Feedback and communication with all internal departments
• Continued relationship building with top Accounts
• Continued identification of additional sales opportunities
• Involvement with operation with the roll-out of all national deals
• Regular customer care surveys with allocated accounts
• Conducting initial on-boarding survey following installations of new Accounts

Closing Date    
2023/06/02

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• Reporting to the Finance Manager. This is a junior management role and the main purpose of the job is to manage the day-to-day activities of the business.

Minimum Requirements    

• Grade 12 and a relevant tertiary qualification
• Supervisor experience
• Sound administration skills
• Strong reconciliation skills
• Good command of the English language (spoken and written).
• Computer literate competent and well acquainted with the MS Office Suite (MS Word, Ms Excel, Outlook and PowerPoint).
• Accpac
• Basic Excel

Duties & Responsibilities    

• General administration and record keeping that is accurate and up to date.
• Strictly adhering to all month end deadlines
• Monthly processing of recurring invoices, noting any changes authorized by relevant managers
• Processing of credit notes and maintaining a monthly credit note report.
• Create new customer accounts and maintaining data on existing client database
• Vetting of Clients on Inoxico
• Loading of annual increases and maintaining the increase schedule
• Liaising with branch managers and regional directors on all aspects of billing
• Attending to client billing queries and account reconciliations in a speedy and efficient manner
• Inactivate clients on Accpac once terminated and file termination letters
• Analysis the billing Variance report. Creating Site codes
• Add new sites to the ship to location.
• Maintain ship to location – adjusting budgeted wages and revenue.
• Scanning and filing of all paperwork received during the month.
• Maintain growth schedule. Maintain the YTD lost report
• Maintain the at risk report. Do month end journals.
• Send billing reports to RM’s to check revenue.
• Send DI report to RM’s to check once off revenue
• Maintain once off report to keep track of incoming DI’s
• Maintain clicks billing schedule, request PO’s and bill.
• Monitor and maintain billing reporting controls including completeness of revenue
• Manage billing clerk. Assist with general queries and any adhoc reporting requirement.

Closing Date    
2023/05/30