Current Positions at ACDC Dynamics SA

TYPICAL JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Together with their respective category manager, analysing the marketplace, and designing a market strategy based on their product range.
• Searching for and capitalising on new product opportunities Positioning and Branding for the respective product range in client stores or franchises.
• Managing new product projects from start to end which may include the assisting in designing and mapping of systems relative to the category.
• Together with your respective category manager, developing product launch programs as well as formulation of customer days or product awareness campaigns.
• Liaising with upper management ensuring sales targets are met
• Analysing current marketplace and feeding back important market and competitive information to your respective category manager.
• Training in house and external sales teams on sales techniques, administration, and products as and when required.
• Executing, and managing sales strategies
• Generating new leads and developing existing ACDC customers
• Responding to customer enquiries.
• Managing several assigned accounts and often being the face of the company to many clients.
• Achieving high sales targets and goals.
• Giving sales presentations to high-level executives.
• Managing employer’s client relationships and providing clients with excellent service and support.
• Feeding back all suggestions for improvement and market research to respective category manager.
• Processing a high volume of product orders.
• Taking phone calls from customers.
• Communicating internally important feedback from customers.
• Dealing with and responding to high volumes of emails.
• As and when required, assisting in as well as liaising with any business partner with respects to any exhibition of any type with reference to ACDC
• Dynamics as well as ACDC Express and making yourself available for such events to assist in ensuring the smooth running of such.

QUALIFICATIONS, SKILLS AND COMPETENCIES REQUIRED:

• Relevant B Degree / B Tech advantageous
• 5 - 7 Years sales experience in the general electrical field dealing particularly with; General as well as Industrial Lighting and design
• Proven marketing and sales competencies and ability to analyse markets and set strategies.
• Ability to establish new markets by tapping into your existing network.
• Ability to manage budgets as well as meeting set KPI’s
• Results/Goal Orientated & Driven
• High attention to Detail
• Problem solving ability
• Influencing
• Flexible
• Assertive
• Time Management
• Computer knowledge & skills
• Persistence

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Key Performance Areas / Responsibilities:

• Source new sales opportunities through inbound calls and emails
• Understand customer needs and requirements.
• Close sales and achieve quarterly quotas
• Research accounts, identify key players and generate interest.
• Maintain and expand your database of prospects within your assigned territory.
• Perform effective online demos to prospects
• Assist telephonic customers with advice on technical information
• Follow up on back orders.
• Queries and general administration
• Cross and upsell including promotion of specials (to supply evidence and regularity)
• Relationship and co - operation with external and internal sales team and other departments
• Diffuse irate customer situations and provide feasible solutions.
• Building and maintaining customer relationships
• Training to be attended (To attend 4 official training sessions per annum)

Requirements

• Education: Matric (Minimum qualification)
• Experience: Inbound Sales in Electrical (Non-negotiable)
• Excellent communication skills
• Ability to cope with change and remain calm under pressure
• Ability to multitask
• Excellent attention to detail
• Process-driven
• Systems orientated
• Strong personality
• Excellent planning and organization skills
• Excellent time management and perception of urgency
• Excellent problem-solving ability

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Description:

• This position will require you to travel to branches within KZN.
• Retail Experience will be advantageous.
• Monitor the stock count controls (Departmental Counts) across allocated region.
• Manage and ensure that the Alarm, EAS & CCTV systems are maintained and functional. Combine a monthly Crime report for allocated region.
• Drive accountability with store management & staff. Identify and facilitate investigations within your area of responsibility.
• Personnel: Facilitate training of staff & management regarding Risk related policies & procedure. Ensure that a Health & Safety team is in place at the store. Conduct Monthly meetings with area managers.
• Conduct Monthly feedback meeting with National Risk Manager.
• General Ad hoc Risk related duties to attend to outside the scope of the Job spec.

Requirements:

• Matric/Grade 12
• Risk Management Diploma / SAMTRAC certificate (advantageous)Minimum 3 years’ experience in a Risk or Compliance related role (Retail experience beneficial)
• Highly proficient in Microsoft Excel, Word, PowerPoint & Outlook
• Valid Driver’s License Key Accountabilities
• Internal audit: High value stock loss identified after stock take was conducted. Ensure that stock take documentation has been submitted

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Key Performance Areas:

• Continually optimize space by consolidating bins & mini bulks and remove slow moving stock
• Prepare and conduct cycle counts throughout the year
• Assist with annual audits for financial year end
• Submit weekly reports for stock movement
• Ensuring that the lockups are running according to company procedures and requirements
• Ensure accuracy of stock levels and stock movement in the lockups
• Ensure staff are well trained, binning, picking & checking the stock accurately
• To ensure all orders, inter branch stock & customer orders are picked and dispatched correctly

Requirements:

• Proven work experience as a Warehouse Supervisor
• Highly effective supervisory skills and techniques
• Knowledge of warehouse software packages and MS Office proficiency
• Ability to input, retrieve and analyse data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organisational and time management skills
• Matric + tertiary qualification preferred

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KEY PERFOMANCE AREAS:

• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all department ts and colleagues.
• Conducting daily backup operations.
• Managing technical documentation.

Requirements:

• 2+ years of experience in computer networks and systems maintenance.
• A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Proficient in database programming and software installation.
• Attention to detail.
• Good problem-solving skills.
   

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Key Performance Areas:

• Maintain a professional and respectful behavior towards ACDC Staff, Clients, and Customers
• Act with integrity always
• Delivery/ Collection of orders and any other driver related tasks deemed necessary by management
• Maintain vehicles according to company requirements
• Maintain a trip logbook and ensuring it is up to date
• Ensure Company vehicle is always clean
• Comply with all road traffic and driving regulations
• Plan route, for effective and efficient service delivery
• Checking all orders are correct in terms of the delivery note, when leaving the premises of ACDC and when arriving at the delivery address
• Efficiently and effectively dispatching of orders

Requirements:

• Matric
• 2 years Driving experience
• Must have a valid PDP and Code 10 license
• Attire - Neat and presentable
• Excellent driving record
• Honest, Reliable and Responsible individual
• Good communication skills
• Navigation skills
• Customer Service skills
• Time management and problem-solving skills
• Knowledge of safety regulations and traffic laws
• Ability to work well under pressure in a fast pace

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Responsibilities:

• Greeting customers and taking orders
• Possessing excellent product knowledge to inform and increase sales
• Following up on orders to prevent delay and frustration
• Ensuring a clean and tidy counter
• Ensuring that each customer leaves the store satisfied
• Assist all customers at the counter with their queries
• Must treat all the customers with respect and courtesy
• Counter Sales which will include Quotations & Queries
• Must come from an Electrical Background
• Maintaining own Back Order Report
• Maintain good Time Management
• Ensuring that Specials and Brochures are up to date that are on the Trade Counter
• Additional responsibilities deemed necessary by Management
• See to all telephonic sales quotations and queries
• Load / Capture all sales orders and quotations on the computer system
• Manage all back orders on all the above entered orders and follow up regularly
• Advise customers of stock availability
• Regularly monitor all quotes given
• Assist when and where needed

Requirements:

• Matric
• Electrical Qualification an advantage
• Experience in a consumer / retail environment in selling electrical products.
• Excellent verbal and oral communication skills
• Ability to work in a high-pressure environment.
• Customer service and good interpersonal skills
• Physical fitness and excellent stamina

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BRANCH MANAGER TOP SKILLS & PROFICIENCIES:

• Budgeting
• Accounting and Finance
• Marketing
• Retail Management
• Leadership
• Ability to Motivate Others
• Delegation
• Customer Focus
• Quick Learner
• Multi-Task Skills
• Team Player
• Pricing
• Staffing
• Vendor Relationships
• Market Knowledge
• Results Driven
• Strategic Planning
• Management Proficiency
• Client Relationships
• Sales Experience
• Organization
• Verbal and Written Communication

QUALIFICATIONS:

• A post graduate Degree or its equivalent in Electrical or Electronics, Sales, Marketing, or closely related discipline from a recognised Tertiary Institution
• Essential: 7 – 10 years’ experience in Sales within a manufacturing environment – Electrical will be advantageous.
• At least 5 years’ experience in a Senior Sales managerial capacity.
• Computer literate (Microsoft office, AccPacc, Syspro

Requirements:

• Proven work experience as a Branch Manager
• Electrical/ Electronics will be advantageous
• Experience managing a high-performance sales team
• An ability to understand and analyse sales performance metrics
• Solid customer service attitude with excellent negotiation skills
• (Strong written communication and team management skills) Sound communication skills (written & verbal), coupled with the effective ability to interact with people at all levels
• Manages, motivates and improves the team in order to achieve the company goals
• Analytical skills with a problem-solving attitude
• Availability to travel as and when required
• Demonstrable capacity to keep abreast of new technology trends
• Demonstrate problem-solving skills and negotiation skills
• Solid understanding of budgeting and reporting
• Provide market intelligence to the sales team
• Performance, growth and development of the Independent sales force
• Delivering strategies to optimize sales force performance
• Anticipating business needs, identifying strategies to capitalize on opportunities and mitigate business risks
• Developing goals, KPIs and objectives and executing against the Company’s vision
• Evaluating performance and productivity and identifying remedial action when required