Current Vacancies at DHL

Job Purpose

• Ensure stock received from trade is good to be returned into the system - capturing on Pride and WMOS.

Key areas of responsibility include:

• Capture all GRA's / returns on Pride and WMOS.
• Investigate all stock not allocated, return labels in the returns cage and follow-up.
• Sign relevant documentation with regard to consignment (returns note, XPS waybills etc.).
• Blind tally all stock received and ensure all credits are processed correctly.
• Follow-up on returns documentation.
• POD processing.
• Validate all POD's and check for clear signatures and store stamps.
• Validate stock returned against POD received.
• All processing must occur within 24 hours.
• Match any supporting documents related to the POD / invoice as cross reference.
• Follow-up internally on outstanding HEAT Log and returns not processed.
• Correct validating and capturing of batch numbers.
• If operationally required assist where needed within the operation.
• Always wear the company uniform with pride, ensuring that the uniform is clean and presentable
• Timeous and accurate completion of tasks
• Provide support on customer queries
• Ensure timely incident handling and reporting
• Observe, maintain and follow warehouse health and safety and security policies and procedures
• Active participating in stock counts, i.e. Planning, Preparation and physical counting of stock
• Ensure that all work areas are kept neat and tidy

Qualifications

• Grade 12 / Matric - Essential

Competencies:

• Making Customers More Successful - Individual Contributor
• Shaping Direction - Individual Contributor
• Driving High Performance - Individual Contributor
• Developing Others - Individual Contributor
• Developing Self - Individual Contributor
• Good written and communication skills
• Ability to read, understand and follow instructions
• Ability to work under pressure

Skills/Experience:

• Logistics and warehouse experience
• WMOS experience and knowledge
• Pride experience
• Computer literate
• Good problem solver
• Attention to detail
• Ability to communicate effectively with team members and clients
• Ability to work within a rapidly changing environment

go to method of application »

• Global Forwarding Freight – South Africa has an opening for an IP Operations Controller where you will be responsible for the management of project shipments for Industrial projects customers, file management and communication with customers on their shipment status.  Join us now in connecting people and improving lives.

In this IP Operations Controller position

• You will accept all orders estimate as assigned by the Operations Manager.
• You will open shipment file and create and confirm transport order.
• You will perform booking and booking optimization.
• You will prepare, control, and distribute all required documents and reports.
• You will maintain excellent relationships with customers and suppliers.
• You will be responsible for identifying performance issues of suppliers and propose solutions to improve/correct performance.
• You will meet with service providers when necessary.
• You will coordinate export and import of project cargo worldwide via air, sea and road freight either Containerized or Breakbulk in line with customer SOP.
• You will proactively inform customer on shipment status, exceptions and provides intermediate updates on incident solution.
• You will take accountability and effectively handles customer inquiries.
• You will ensure effective tracking of cargo and submission of status reports.
• You will ensure cost control and managing file/project profitability.
• You will prepare sales invoices and acquittal packs.
• You will review, approve and load supplier invoices for payment and register all customer complaints.
• You will drive solution of customer complaints and act as first contact point for customer claims.
• You will collaborate closely with other DGF departments for smooth handling of shipments and continuous updates.
• You will ensure that the required documents are uploaded into E-docs and that each file is up to date before closing.
• You will attend meetings, travel to site if required and ensure KPIs are met.

Now, here’s what we need from you

• At least 5 years’ experience in freight.
• Must have Matric
• Good communications skills
• Outstanding Customer/Supplier relationship skills
• Fluent in English and Afrikaans

go to method of application »

• Global Forwarding Freight – South Africa has an opening for an Ocean Freight Export Controller where you will co-ordinate, control, plan, and manage all aspects within the export procedure and be a vital link within the supply chain process.  Join us now in connecting people and improving lives.

In this Ocean Freight Export Controller position

• You will arrange booking based on customer requirements with various nominated third parties to ensure customer needs are met.
• You will process customer documentation within a required timeframe in accordance with third party and local requirements i.e. customs, shipping lines.
• You will co-ordinate movement of cargo- within required/stipulated time frame in order to meet customer needs.
• You will manage and monitor all parties within the supply chain and develop and maintain relationships with suppliers and customers.
• You will support Operations Supervisor with the implementation of new/change systems, directives, and distribution of information to staff.
• You will book shipment with shipping line/co-loader based on customer SLI and register shipment on internal system.
• You will arrange customs clearance based on customer documentation and arrange collection/packing of customer cargo.
• You will supply shipping line with bill of lading instructions and produce cargo dues through portent.
• You will send SOB/Pre alert to customer/destination offices.
• You will invoice shipment based on estimate or rate agreements and supply estimates on customer request.
• You will produce thorough and accurate documentation ensuring customer satisfaction and compliance to regulations.
• You will participate within the department with regards to industry or regulation changes.

Now, here’s what we need from you

• 3 -5 years’ experience in an equivalent role or similar
• Must have a matric
• Tertiary Education including diploma is an advantage
• Regulations knowledge – SARS, road transport
• Cargowise experience
• Good communication skills both written and spoken