Current Vacancies at DSV

Main Purpose of The Role:

• Sell the Road Logistics services and solutions for the company. 

Duties and Responsibilities:

• Find new business opportunities 
• Maintain a healthy pipeline for future deals
• Respond to new and current client base regarding complaints and service enquiries. Be a brand ambassador that represents the company’s brand and values
• Demonstrates advanced product knowledge (domestic courier and distribution and cross border BLNE) 
• Adheres to all company policies and procedures
• Regular travel in and around KZN to meet clients 

Minimum Requirements: (non-negotiable when screening)

• Minimum of 2 years’ sales experience in the logistics industry
• Sales achievements and skills attained within the industryValid drivers license and own vehicle. 
• Skills of achieving targets and generating new leads
• Strong negotiating and selling skills
• Be well-groomed and presentable.
• Have excellent people skills and intuitive to client’s needs.
• Computer literate in software such as Microsoft Office (Word/Excel/Power point
• Experience working on CRM systems 
• Experience in developing leads and researching potential clients
• Working well as part of a bigger sales team but also able to deliver and work independently.
• Excellent verbal and written communication skills, including the ability to create presentations and present to new and existing clients and tender experience

Essential Qualifications: 

• Matric / Grade 12 
• Proven track record of successful Sales (Proof of achievements required)
• Any post-matric qualifications in sales will be an added advantage.

Advantageous Qualifications: 

• Great written and Verbal communication skills 
• Time management and prioritization skills to meet deadlines and closes sales in a timely manner. Willingness to adapt and implement new sales methods and strategies
• Product knowledge
• Quick thinking to provide creative solutions that address customers’ needs and concerns
• Computer packages (please specify whether essential or advantageous)
• Essential - Microsoft Office full suite

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 Purpose of the Role.

• The Consumer Vertical Lead is responsible for driving the Consumer & Retail vertical agenda across South Africa and support the greater development into Sub Saharan Territory.
• The role sits at the intersection of commercial growth, customer strategy, operational governance and solution development. The successful candidate must be able to operate with senior stakeholders, translate customer requirements into practical supply chain solutions, and ensure that commercial promises are supported by operational follow-through. 
• It requires a senior leader who can influence across functions, challenge underperformance, create visibility of risk and protect DSV customer relationships through disciplined governance.

Key Responsibilities

Vertical Strategy & Leadership

• Develop and execute the regional Consumer Vertical strategy across SA and SSA.
• Translate global Consumer priorities into practical regional commercial plans.
• Monitor market changes, customer trends, retail dynamics and supply chain developments.
• Represent SSA in Consumer Vertical discussions and provide feedback for regional and global forums.
• Provide clear guidance to sales, operations and leadership teams on priorities, risks and opportunities.

Commercial Performance & Growth

• Drive and direct revenue, gross profit, margin protection and growth performance across the Consumer vertical.
• Drive disciplined pipeline management and prioritize opportunity quality, ownership and next steps.
• Identify new business opportunities and grow share of wallet in strategic accounts.
• Support major tenders, customer proposals, business reviews and executive engagements.
• Connect commercial activity to customer value, operational feasibility and financial impact.

Strategic Customer Leadership

• Act as senior vertical sponsor for priority Consumer and Retail customers.
• Build trusted relationships with customer leadership and key operational stakeholders.
• Lead or support business reviews, strategic workshops, escalations and customer growth discussions.
• Translate customer pain points into structured solutions, action plans and value cases.
• Protect retention, deepen relationships and position DSV as a strategic supply chain partner.

Operational Governance & Stakeholder Accountability

• Proactively identify operational risks, service failures, process gaps and performance concerns that may impact customers or put future business at risk.
• Escalate material customer risks early, clearly and constructively.
• Hold internal stakeholders accountable for agreed corrective actions, owners and timelines.
• Coordinate resolution across operations, sales, customer service, control tower, origin management, product, digital and finance teams.
• Maintain visible action registers after customer meetings, escalations and workshops.
• Challenge existing ways of working where customer value, service delivery or revenue retention is at risk.
• Ensure leadership has visibility of unresolved operational concerns and the potential customer impact.
• Lead or support customer-facing recovery plans when service performance is under pressure.

Supply Chain Optimisation & Solution Development

• Identify opportunities to improve customer supply chain performance, visibility, cost control and predictability.
• Position and support solutions such as purchase order management, SCM, TradeCloud, myDSV, control tower models and reporting tools.
• Support the Account Manager / Sales contact to connect customers with the right internal subject matter experts and ensure solution actions are followed through.
• Support implementation governance and adoption of new customer solutions.

Stakeholder Management & Influence

• Build strong relationships across branch, country, regional and global teams.
• Influence without direct authority and align stakeholders behind customer, commercial and operational outcomes.
• Act as the connector between customer needs and DSV capabilities.
• Communicate clearly with senior leadership on risks, decisions required and support needed.

Reporting, Governance & Communication

• Prepare concise monthly and quarterly Consumer Vertical updates covering financial performance, customer activity, pipeline, market insights and risks.
• Provide executive-level commentary that links customer developments to commercial impact.
• Maintain visibility of strategic initiatives, customer action plans and unresolved risks.
• Ensure meeting actions are documented, owned and followed through.

Required Experience & Qualifications

Essential

• Minimum 10 years of experience in freight forwarding, logistics, supply chain, retail logistics or related commercial leadership roles.
• Proven experience in business development, strategic sales, key account management or vertical leadership.
• Strong understanding of Consumer, Retail, FMCG, Fashion, Lifestyle, Homeware or related supply chains.
• Experience engaging senior customer stakeholders and internal executive teams.
• Strong commercial and financial acumen, including margin, profitability and pipeline management.
• Operationally credible, with the ability to understand service failures, process gaps and customer risk.
• Excellent communication, presentation, influencing and stakeholder management skills.
• Ability to work across branches, countries, functions and matrix reporting lines.
• Ability to travel across branches and countries when needed.

Preferred

• Relevant degree in Supply Chain, Logistics, Business, Commerce or a related field.
• Experience with multinational or regional customer portfolios.
• Experience in digital logistics, control tower, purchase order management, supply chain visibility or transformation programmes.
• Exposure to customer implementation governance, strategic workshops and executive business reviews.

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Main purpose of the role:

• To deliver a new business number in line with the targets set out by the organization

Duties and responsibilities: 

• Build a pipeline of Clients that Fit DSV’s  Ideal Client profile and Vertical approach
• Manage an effective diary to ensure that productivity stats are achieved
• Deliver Revenue Results as set out in the Sales Targets

​​​​​​​Job related requirements:

• Grade 12 / Matric (Must have)
• Tertiary qualifications (an advantange)
• Minimum of 2 years experience in either a commercial or operational role within the Logistics environment.

​​​​​​​Computer Literacy:

• Microsoft Office, Microsoft Dynamics (Advantageous)

​​​​​​​Electives:

• Ability to build and maintain a healthy sales pipeline
• Good communication skills, ability to converse with senior management
• Presentation skills
• Well groomed

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Computer Literacy Level

• Intermediate in Full MS Office Suite

Job related requirements

• 2-3 years New Business Sales experience in the Transport and Logistics industry
• Experience in prospecting for new business
• Experience in achieving new business targets set. Tender Management experience.Experience in selling cross silo solutionsDeveloping and managing a qualified new business pipeline
• Reporting day to day to the Regional Sales Manager
• Monthly reporting (where needed / requested)

Electives

• Basic understanding of industry supply chains
• Strong administrative skills with high attention to detail 
• Strong new business development skills

Duties and responsibilities

• Sign new business in the Distribution market for the allocated Region and meet monthly and annual new business targets set.
• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients.
• Manage client relationship.Monthly billing and financial reporting.General administrative duties.Represent the DSV brand.
• Analysis of sales related information and report weekly to Regional Sales Manager.
• Maintaining client data.
• Competitor and industry analysis.
• Assist in tender/proposal production and delivery. (preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business.
• Ensure required monthly and accumulative targets are met.
• Implementation and communication of signed business.
• Management of debtor’s days of signed clients within the companies requirements.
• Inter department communication.
• Identifying cross silo solutions and working with other Department heads
• Mentoring junior New Business Sales Executive.
• Ensure all client files are updated and maintain as per the company procedures and Quality Management System.
• Carry out any other duties as may be requested by Management.
• Update and maintain the internal CRM System.
• Meet the expected client call ratio KPI as indicated by your Manager.