Current Vacancies at Hollard Insurance

 Role Objectives:

• The Negotiator will manage the appointment on the contingency agents by ensuring operational efficiencies and quality service delivery. Strive towards service excellence.

Key Responsibilities:

• Process all recovery claims to secure a successful recovery ensuring that Efficiency by appointing the relevant contingency agen , productivity and superior Customer Service are
• Finalise claim as per standard – Update log – Update broker – Finalise on BPM and financial system
• Collaborate and work closely together with others thereby leveraging constructive team dynamics and innovation
• Align own behaviour with the organisation culture and values
• Achieve own performance objectives
• Actively participate in own professional development and career
• Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and
• Build positive customer relations and solve or escalate customer queries and complaints
• Gather feedback on customer satisfaction and report to the relevant party
• Identify and recommend areas / ways to improve processes.

Required Knowledge and Experience    

• 3 years’ Short Term Insurance Motor Recovery Claims experience
• Time Management & Prioritising
• Identifying and Solving Problems
• Making Decisions, Weighing Risks
• Thinking Clearly & Analytically

Educational Requirements    

• Matric
• Appropriate Insurance Qualification
• Paralegal / Legal will be an advantage

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Job Advert Summary    

• To compile and analyse the scheme management accounts for partners and to report on those management accounts that are compiled/analysed to partners and other stakeholders (e.g. Finance Business Partners, Divisional CFO, General Managers and External Partners/Finance Heads).

Key Responsibilities

• Timely preparation of management accounts
• Manage the budget process for the division/partner
• Timely preparation of balance sheet reconciliations
• Project Support: Assist with defined ad hoc projects according to business needs, this includes IFRS 17 Implementation.
• Analysis of divisional expense variance reports
• Responsible for posting journals and assisting with monthly reconciliations
• Assistance in the management of day to day activities of the finance reporting function
• Timely and accurate preparation of allocated scheme Income Statement and Balance Sheet stats
• Each accountant is responsible for a portfolio of schemes
• Monthly timely preparation of management accounts for these responsible schemes
• Co-ordination between partners/ GMs /Principals on obtaining information
• Monitor daily cash balances and prepare top-ups
• Prepare daily payments requisitions
• Prepare monthly reconciliations between sub-ledgers and main ledger
• Review management accounts and present to partner
• Attend internal/external meetings to present these results
• Attend to queries relating to the responsible schemes
• Monthly analysis and reporting on variance reports and scheme results, provide insightful commentary on monthly results
• Continuous liaison with, and support of, the client relationship managers and business partners (where necessary/requested)

Preparation of scheme budgets and forecasts for schemes responsible for

• Be able to prepare budgets and forecasts for schemes
• Review the prepared budgets and forecasts
• Provide analysis and explanations on the prepared budget and forecasts
• Be able to provide valuable input and challenge business on the assumptions
• Ensuring compliance with accounting practice applicable to insurers, good governance and risk management practice, as well as laws and regulations
• Understanding and application of insurance related technicalities e.g. Insurance ratios, insurance reserving and other governance and risk management practices
• Continuous improvement of accounting and reporting processes in line with partner needs, Group accounting needs and overall business objectives and principles
• Planning and support of the year-end audit process
• Provide good audit working papers
• Assist auditors in their audit by providing explanations/ supporting document

Be able to maintain ‘clean’ scheme accounting and no audit issues arising from schemes responsible for

• Be willing take on more responsibilities as and when new responsibilities arise.
• Work well independently, a self-starter.
• Be able to identify issues and resolve as they arise.
• Assist internal/external auditors with query resolution
• Attendance at partner meetings
• Ad hoc responsibilities when they arise that are Finance related

Required Knowledge and Experience    

• A minimum of 4 years or relevant experience
• Some Insurance industry experience would be an advantage
• Preferred/ Advantageous if 2 years of experience in insurance accounting
• Knowledge of accounting packages, systems and controls including budgeting, understanding of Line of business systems and their integration into the accounting system
• IFRS and International accounting standards
• Some knowledge of FSB and related insurance industry general information
• Knowledge of systems and controls,
• Exceptional business acumen and broad business knowledge
• Stakeholder management

Educational Requirements    

• CA(SA)/CIMA/ACCA  

Closing Date    
2023/08/26

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Job Purpose

• Manage the provision of Legal Advisory and Support services to the Hollard Life Business Unit.
• Assisting Hollard Life Business Unit to understand, identify, mitigate, manage, or avoid risks as appropriate in line with its risk appetite and through the application of different risk management disciplines.
• Responsible for directing activities to ensure compliance with local regulations within Hollard Life Solutions.

Job Responsibility
STRATEGIC:

• Provide guidance in a manner that ensures that business understand the impact of their actions on the green control environment goal
• Support 1st line Compliance, Business Assurance and Fraud Risk Management teams
• For legal risks identified, ensure that Regulatory risks, Operations risks and Fraud risks are engaged to ensure associated risks are mitigated
• Will be responsible for effectively managing regulatory and legal risks by identifying, pro-actively and re-actively, business needs for Legal advice and support services, including effectively managing the drafting of legal documents, contracts and agreements.
• The incumbent will be required to creatively and innovatively support Hollard Life with achieving its business objectives within the Hollard Group regulatory risk framework and risk appetite. Individuals with a “How can we make it work?” attitude towards Legal and Regulatory risk will excel in this role and within the Hollard Life Business Unit.
• Playing an integral role in regulatory change initiatives and keeping Hollard Life informed of developments in the industry, including changes to legislation, that could impact business

 RISK MANAGEMENT & CI

• Manage the delivery of legal advisory and support services through internal legal and external legal firms.
• Provide appropriate, proactive legal advice through the interpretation of regulation, acts and other appropriate standards and policies.
• Identify, evaluate and advise on current or future legal risks, given changes in the regulatory landscape.
• Continues scanning of the Hollard Life BU strategy to pro-actively identify changes in legal support / expertise required and enabling it timeously.
• Provide internal stakeholders with the appropriate tools, knowledge and skills to understand key regulatory operational processes / standard operating procedures which they need to adhere to in order to manage legal risks.
• Draft and review contracts to ensure that the contracts entered into by Hollard are effectively drafted, reviewed, interpreted, and vetted.
• Review and sign off product policy documents as requested by the business complying with Hollard Group product policy standards.
• Manage litigation process and budget, where required, working with Group Legal and external litigation firms.
• Conduct strategic reporting on business relevant issues such as litigation management, with the purpose of identifying trends in order to mitigate and prevent future risks.
• Develop, manage and deliver on Service Level Agreements with internal business partners and external providers.
• Research and analyse the implications of case law, legislation and regulatory matters that affect HAD.
• Provide Hollard Life BU with regular information regarding new legal developments (which include new Bills, Acts, Regulations, Directives and Case Law) and clear actions plans to manage the implication or risk of this on the HAD business.
• Interpret all new legislation and regulation and prepare high level impact analyses.
• Conduct Legal Due Diligence Reviews on new partners to be onboarded.
• Produce appropriate management and board level legislative reports.

PEOPLE & TALENT MANAGEMENT

• Manage the performance and efficiency of the BU Legal team and individuals, using KPI’s, standards, process compliance, service level agreements, policy and procedures as tools and guides.
• Ensure that Legal resources across Hollard Life BU are sufficient at all times
• Ensure the Legal Team members perform optimally, are up-skilled and developed; appropriate talent management, reward, retention and succession plans are in place and implemented

CUSTOMER SERVICE & TCF

• Customer service: Establish and maintain a high level of service to customers (internal and external) according to the service standards as set by the company.
• TCF: Ensure customers are treated fairly and that TCF management and relevant training is done in conjunction with the Academy

Required Knowledge and Experience   

• 5 – 8 years management experience in Legal in the Insurance or Financial Regulatory Industry, with at least Life and Short-term experience.
• Ligation management.
• Financial services compliance support and/or advisory

Knowledge

• Insurance Legislation and Regulations including, Short-term insurance Act, Long-term insurance Act, , FAIS
• General knowledge of the financial services and insurance industry
• ASISA & SAIA Standards
• General legislation applicable to greater the business environment
• Contract Drafting
• Interpretation of legislation
• Litigation management
• Report writing
• General business acumen

Skills & Qualities

• Ability to lead and motivate a team
• Intellectual and analytical skills of a high order
• Ability to use initiative and work with minimum supervision but ensuring, at the same time, that the line reports are kept fully informed at all times
• Ability to consider issues from a range of angles and propose creative solutions that assist the business in achieving its goals in a safe, compliant and controlled manner.
• Ability to communicate effectively, orally and in writing, with senior internal and external audiences – to educate, persuade, negotiate, gain decisions, enforce.
• Ability to influence senior management.
• Ability to make a real contribution in a rapidly changing environment and thrive on change and the need to learn rapidly.
• Computer Literacy (MS Office)

Competencies

• Strategic partnering
• Initiator of business relationships and legal solutions
• Proactively take initiative and add value
• Resourcing across multiple sources of information
• Relationship building, networking and collaboration
• Focussed on delivery
• Sound thinking skills and problem solving
• Clear communication
• Flexibility and agility of thinking and approach
• Attention to accuracy and detail
• Act authentically , build trust and respect
• Team player and team contributor
• Ability to prioritise and multitask
• Organising and planning

Educational Requirements    

• LLB Degree
• Admitted Attorney of the High Court
• Certificate in Compliance Management (advantageous)

Closing Date    
2023/08/25