Current Vacancies at iKhokha

What would you be responsible for?

• Prospect and canvass for new customers in targeted areas and targeted industries
• Post-sale call and follow ups, logging all activity and demos with clients          
• Promotional or new product upsell/cross sell/service calls
• Research new sales leads, plan country trips and execute plans to acquire new customers
• Ensure all set company gross profit, device sales and demo targets are achieved on a monthly & quarterly basis
• Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business.                      
• Sign-up merchants and assist them with FICA documentation required
• Complimentary follow up visits
• Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
• Uphold company standards and values at all times when representing the brand
• Monitor competition in the marketplace and share any relevant insights
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management
• Maintain professional and technical knowledge through ongoing self and shared learning.

Qualifications

• Completed Matric

Deal Breakers:                             

• 3 year’s Field/Outbound Sales experience.
• Previous exposure working within merchant services or banking sector is advantageous.
• Excellent communication skills both verbal and written.                            
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.        
• FICA training advantageous.                                                               
• Valid driver’s license and own reliable transport is essential

Additional Skills & Knowledge:

• Proven track record delivering on sales targets and successfully dealing with customer relationships.                                                                 
• Advanced knowledge of sales funnel & pipeline management.

go to method of application »

What would you be responsible for?

• Prospect and canvass for new customers in targeted areas and targeted industries
• Post-sale call and follow ups, logging all activity and demos with clients          
• Promotional or new product upsell/cross sell/service calls
• Research new sales leads, plan country trips and execute plans to acquire new customers
• Ensure all set company gross profit, device sales and demo targets are achieved on a monthly & quarterly basis
• Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business.                      
• Sign-up merchants and assist them with FICA documentation required
• Complimentary follow up visits
• Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
• Uphold company standards and values at all times when representing the brand
• Monitor competition in the marketplace and share any relevant insights
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management
• Maintain professional and technical knowledge through ongoing self and shared learning.

Qualifications

• Completed Matric

Deal Breakers:                             

• 3 year’s Field/Outbound Sales experience.
• Previous exposure working within merchant services or banking sector is advantageous.
• Excellent communication skills both verbal and written.                            
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.        
• FICA training advantageous.                                                               
• Valid driver’s license and own reliable transport is essential

Additional Skills & Knowledge:

• Proven track record delivering on sales targets and successfully dealing with customer relationships.                                                                 
• Advanced knowledge of sales funnel & pipeline management.

go to method of application »

In addition to the above, you will do:

People Management:

• Interview, recruit, and train new staff
• Implement performance management processes to ensure that new staff thrive and targets are met
• First level HR and IR skills

Asset Management:

• Responsible for in-store stock management, monthly stock takes and cycle counting
• Maintain asset register of instore equipment and of all branding materials
• Basic understanding of POS systems for stock management

Reporting and Insights:

• Report back to internal stakeholders weekly/monthly on store performance
• Share ad hoc survey results with necessary internal stakeholders
• Feedback on general in-store activity

Qualifications

• Completed Matric / Grade 12
• Undergraduate Degree (Advantageous)

Deal Breakers:

• 3+ years of experience in a similar role
• Proven track record of achieving and surpassing targets
• Informal market retail operations experience with a strong focus on growth and in-branch retail dynamics
• Demonstrate robust commercial skills, exceptional business acumen, and a proven ability to achieve targets in sales, marketing, and customer service, coupled with a profound understanding of key stakeholders within the area.
• Excellent interpersonal and people management skills with proven ability to coach and energise direct reports in the branch environment
• Strong communication skills with the ability to speak English, IsiXhosa and iSizulu
• Requirements include a valid driver’s license with own reliable transportation and a clear criminal and credit record

go to method of application »

In addition to the above, you will do:

People Management:

• Interview, recruit, and train new staff
• Implement performance management processes to ensure that new staff thrive and targets are met
• First level HR and IR skills

Asset Management:

• Responsible for in-store stock management, monthly stock takes and cycle counting
• Maintain asset register of instore equipment and of all branding materials
• Basic understanding of POS systems for stock management

Reporting and Insights:

• Report back to internal stakeholders weekly/monthly on store performance
• Share ad hoc survey results with necessary internal stakeholders
• Feedback on general in-store activity

Qualifications

• Completed Matric / Grade 12
• Undergraduate Degree (Advantageous)

Deal Breakers:

• 3+ years of experience in a similar role
• Proven track record of achieving and surpassing targets
• Informal market retail operations experience with a strong focus on growth and in-branch retail dynamics
• Demonstrate robust commercial skills, exceptional business acumen, and a proven ability to achieve targets in sales, marketing, and customer service, coupled with a profound understanding of key stakeholders within the area.
• Excellent interpersonal and people management skills with proven ability to coach and energise direct reports in the branch environment
• Strong communication skills with the ability to speak English, IsiXhosa and iSizulu
• Requirements include a valid driver’s license with own reliable transportation and a clear criminal and credit record

go to method of application »

In addition to the above, you will do:

People Management:

• Interview, recruit, and train new staff
• Implement performance management processes to ensure that new staff thrive and targets are met
• First level HR and IR skills

Asset Management:

• Responsible for in-store stock management, monthly stock takes and cycle counting
• Maintain asset register of instore equipment and of all branding materials
• Basic understanding of POS systems for stock management

Reporting and Insights:

• Report back to internal stakeholders weekly/monthly on store performance
• Share ad hoc survey results with necessary internal stakeholders
• Feedback on general in-store activity

Qualifications

• Completed Matric / Grade 12
• Undergraduate Degree (Advantageous)

Deal Breakers:

• 3+ years of experience in a similar role
• Proven track record of achieving and surpassing targets
• Informal market retail operations experience with a strong focus on growth and in-branch retail dynamics
• Demonstrate robust commercial skills, exceptional business acumen, and a proven ability to achieve targets in sales, marketing, and customer service, coupled with a profound understanding of key stakeholders within the area.
• Excellent interpersonal and people management skills with proven ability to coach and energise direct reports in the branch environment
• Strong communication skills with the ability to speak English, IsiXhosa and iSizulu
• Requirements include a valid driver’s license with own reliable transportation and a clear criminal and credit record

go to method of application »

What are we looking for?

• Build new functionality, flows and integrations on the existing app.
• Develop, test and debug code for existing functionality.
• Extend, improve, and maintain the iKhokha SDK.
• Write and maintain documentation for our SDK.

Qualifications

The following would be advantageous:

• Successfully completed the Android Nano Degree.
• Relevant IT Degree

Deal Breakers:

• 5+ years experience in Native Android App development.
• Proficient in Java and Kotlin.
• In depth understanding of Android App architecture best practices.
• Integration with 3rd party SDK's and API's.
• Experience with Restful Web Services / Web Hooks using JSON
• Published and managed Apps on Google Play Store and Huawei App Gallery.

Additional experience that would make you a front runner for the role:

• Some experience with software development for iOS (Swift).
• Experience with payment standards (Card, EMV)
• Experience working in an Agile Scrum environment.

go to method of application »

So, what will you do?

• Building new technologies, maintaining existing technologies as well as testing various systems within the FinTech space.
• You will be working in an Agile environment within a collaborative cross-functional Team, reporting into the Software Development Manager.

In addition to the above, you will;

• Develop and refine dynamic web applications, ensuring responsive design and seamless front-end to back-end integration.
• Code, test, and debug complex functionalities using modern JavaScript frameworks and server-side logic.
• Collaborate with product and design teams to translate requirements and mockups into fully functioning features.
• Maintain and improve code quality, organization, and automatisation, adhering to code versioning best practices.
• Spearhead the implementation of new technology and frameworks to optimize performance and maintain cutting-edge application standards.
• Perform rigorous testing to identify bottlenecks, bugs, and technical issues before and after deployment.
• Participate in code reviews and pair programming sessions to share knowledge and improve team skill set.
• Engage in the ongoing learning of backend data services and user interface conventions to better meet the needs of users and the business.
• Proactively monitor live systems, address user feedback, and rapidly troubleshoot operational issues in a cloud-hosted environment.
• Mentor and guide Level 1 Engineers.
• Work and independently complete Tasks.

Deal Breakers:

• At least 4 years of relevant experience with the below technologies:
• Advanced proficiency in client-side technologies: HTML5, CSS3, and pre-processing platforms like SASS or LESS.
• Expertise in JavaScript ES6+ and JavaScript frameworks, with a focus on React.js.
• Strong command of TypeScript for scalable, maintainable code development and In-depth knowledge of Node.js for building efficient server-side applications.
• Experience with RESTful API consumption and design.
• Familiarity with infrastructure methodologies SST-Stack and JAMSTACK
• Hands-on experience with AWS services, including Lambda for serverless applications, DynamoDB for NoSQL database management, S3 for object storage, and EC2 for compute capacity.

Any relevant experience with the below technologies would make you a front runner for the role:

• Proficiency in testing with Jest and familiar with TDD and BDD concepts.
• Solid understanding and application of software design patterns and SOLID principles.
• Competent in Object-Oriented Programming (OOP) concepts and functional programming techniques.
• Comfortable with development environments such as VSCode and IntelliJ IDEA.
• Good grasp of Git for version control and GitHub or Bitbucket for repository hosting.
• Knowledge of continuous integration/continuous delivery (CI/CD) pipelines and related AWS tooling.
• Ability to troubleshoot and optimize application performance within a microservices architecture.

Qualifications

• The following would be advantageous:
• A degree in Computer Science or Engineering, or an equivalent combination of education and relevant experience