Current Vacancies at JTC Group

PURPOSE OF JOB

• To collate, calculate, process, investigate and check fund information including being a B signatory in order to produce and sign off the accounts / net asset valuations (nav) of the specific funds/entities which JTC administers within defined deadlines and within regulatory requirements.
• To draft financial statements and other financial related disclosures for client entities accurately in line with International Accounting standards and/ or GAAP on a timely basis, in accordance with the most relevant accounting standards and client driven requirements.

MAIN RESPONSIBILITIES AND DUTIES

• Prepare, monitor and capture cash movements (cash management), investment trades and update transactions in InvestOne / Investran to ensure an accurate and timely delivery of the Accounts / NAV.
• Prepare and perform weekly / monthly cash and stock reconciliations including proper investigation of all outstanding issues to ensure a timely resolution of any reconciling differences and no valuation errors occur.
• Monitor asset pricing and pricing sources for corporate actions to ensure securities are updated and valued correctly on InvestOne / Investran and no asset pricing errors occur within the Accounts / NAV.
• Perform and check expense and accrual calculations to ensure that they are reflected correctly in the Accounts / NAV.
• Familiarity with Capital Calls, distributions, equalisations and waterfall calculations experience desired.
• Prepare and produce an accurate NAV to ensure Checkers or Supervisor discover no errors on work reviewed resulting in the timely delivery of the Accounts / NAV.
• Proactively investigate queries with dealers; brokers; custodians; auditors and clients to ensure a timely resolution of all queries. Where applicable to communicate and escalate potential issues in a prompt and effective manner.
• Understand and implement company policies and procedures; client service level agreements and internal controls to ensure compliance thereof and no Custodian and external audit findings occur because of them not being applied.
• Prepare and send out all valuation e-mails to a pre-defined distribution list to ensure all parties have been timely informed of the valuation.
• To produce financial statements for portfolio of clients in accordance with the applicable financial standards, and to ensure that the accounts are produced in accordance with the regulatory deadlines and the deadlines agreed with the client.
• To project manage the client audit process internally according to an agreed timetable to ensure all parties are delivering as agreed and the manager or supervisor is informed of any obstacles and/or delays.
• Attend pre and post audit meetings to ensure audit planning, comments and recommendations as well as any post audit adjustments to be made to valuations are discussed.
• Ability to build strong relationships with clients and providing quality service to clients under the assigned portfolio.
• Prepare and complete all monthly/quarterly KPI spreadsheets and/or statutory returns to ensure specific funds regulatory requirements are fulfilled.
• Accurately update and maintain the relevant sections in the delivery matrix to ensure all parties are aware of what has been completed, and Oversight can promptly review the NAV where required.
• Prepare and complete all sundry administrative tasks, including (but not limited to) accurate / timely time recording and filing of Accounts / NAV within Viewpoint.
• Coach and supervise other Fund Accountants in the same team to ensure all procedures are adhered to and feedback can be provided to the Manager for yearly reviews.
• Prepare accurate payment instructions and provide to checker for authorisation in a timely manner.
• Check and authorise payments (as a B Signatory) to ensure the correct amounts are instructed.
• Check and approve valuations (as a B Signatory) to ensure all information and calculations have been correctly collated.

ESSENTIAL REQUIREMENTS

• A relevant tertiary qualification preferably including accounting; finance; investments.
• Completed 3-year SAICA/SAIPA articles.
• Good accounting and investment product knowledge.
• Minimum of 2 to 5 years investment fund administration or related experience.
• Real Estate fund accounting industry experience
• Experience drafting financial statements with appropriate knowledge of accounting standards.
• Excellent numeracy skills.
• High level of accuracy and excellent attention to detail.
• Works well under pressure.
• Strong problem solving abilities.

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PURPOSE OF JOB

• Being responsible for producing financial statements, NAV Valuations and management accounts for an allocated portfolio of clients within the Fund Accounting team in accordance with the most relevant accounting standards and client driven requirements. Provides support to the Team Manager in managing the team resources (has direct reports); allocating tasks, reviewing payments as an authorised ‘’A’’ signatory and monitoring client service levels for reporting purposes.

MAIN RESPONSIBILITIES AND DUTIES

• Manage, monitor and supervise allocated resources (Direct reports) within the team to ensure the financial statements, management accounts and other financial related information are produced within the set deadlines (regulatory & other) and agreed service delivery levels.
• Allocate tasks and resources within the team and support the Manager to manage; coach and performance manage staff members to ensure that the team is functioning as a cohesive unit and achieving all the team deadlines.
• Review and monitor works performed by other staff members to ensure constructive coaching and feedback can be provided. Assist team members, provide training to new members of staff when required and promote knowledge sharing within the team to ensure the team works as a cohesive unit.
• Schedule and organise training of the team on accounting issues and new updates to accounting standards to ensure the quality levels within the team is maintained and no errors are repeated or made going forward.
• Support any appointed 3rd party income tax consultants with financial info. Ensure timely submission and zero tolerance for missed deadlines.
• Liaise with the client where appropriate to discuss financial statements/reports, resolve any issues or discuss fees.
• Billing – monitor recoverability of time spent on each task undertaken, tailoring the approach to a specific job where possible to ensure minimal write off of time and maintaining divisional KPI’s. Liaison/discussion with Client Director as to time spent (incl reasons therefore) and possible margin improvement going forward. Where applicable approve fee notes produced by assistant accounts officers.Prepare fee quotes for onward sign off by Manager.
• Monitoring of service levels in accordance with SLA’s and KPI’s & preparation of monthly reporting and other admin team functions.
• Actively and continually manage, identify and report high risk areas and gaps within the allocated Clients processes to ensure the identification and escalation of risks.
• To project manage the client audit process according to an agreed timetable to ensure all parties are delivering as agreed and the manager is keptinformed of any obstacles and/or delays.
• Continually build on service excellence and promote strong client relationships.
• Quickly and diligently address client queries and questions ensuring resolution thereof. Ensure no queries or issues result in an error, breach (late filing/missing a regulatory deadline) or client dissatisfaction.
• Establish relationships with new clients (for all new client mandates obtained) and maintain if not enhance the level of service. Build relationship and report with colleagues in the SA office and other jurisdictions and contribute to the overall cohesiveness of the Fund Admin business unit.
• Schedule pre and post audit meetings to discuss audit planning, comments and recommendations as well as any post audit adjustments to be made to valuations to ensure the audit process is completed as per the timetable.
• Actively participate in ensuring all processes and procedures are properly documented and adhered to within the allocated team to ensure no account errors occur and the team has latency in place.
• Manage and investigate errors, complete the required JTC error reporting process and implement the required remedial action in order to ensure the error is not repeated.
• Participate actively in projects, specifically risk reduction and efficiency gain projects relevant to the related fund admin teams to ensure the successful implement and completion of the specific Fund Admin project actions and timelines.
• To successfully migrate new clients onto the JTC platform as part of any new mandates obtained and ensure fully operational. Onboard all new business in a timeous and effective way.
• Be able to react positively to feedback and thus propose improvements to accounting process and client matters if required.
• An ability to take responsibility, prioritise, use initiative, find solutions, display assertiveness and decisiveness.
• A flexible approach to work, an ability to organise self and others and enjoy a busy and challenging working environment.

ESSENTIAL REQUIREMENTS

• Suitable accounting qualification a pre-requisite (e.g. BComm / BAcc / BTech / B Bus Sci or equivalent degree).
• Member of a professional body such as CA (SA) / ACCA / CIMA a prerequisite.
• Good accounting and investment industry product knowledge.
• Minimum of 3 – 5 years PQE working experience within the finance/investment funds administration industry or related experience.
• Demonstrates consolidated role-specific technical knowledge sufficient for the Assistant Manager level.
• Manages and prioritises portfolio of complex work independently, requiring minimal technical guidance.
• Identifies and engages (with Manager on occasion) with new business opportunities and increased efficiencies.
• Confident covering line manager responsibilities in their absence, including managing team and delegating tasks.
• Involved in certain areas of the Project management of new take-ons and client migrations from start to finish (this includes working with various Project streams and departments).
• Offers ongoing support to line manager with team goals.
• Continually meets expectations re. goals and supports departmental Key Performance Indicators (KPI’s).
• Developing mentoring and coaching skills with less experienced colleagues.
• Written and verbal communication is clear and concise and demonstrates considerable understanding of client structure / departmental context.
• Builds professional, mature working relationship with clients/ intermediaries. Manages expectations and focus on relationship building.
• Sound awareness of risk factors and processes connected with new/ existing work and offers solutions
• Increased accountability with regards to decision making e.g. signatory on correspondence.
• Demonstrates commercial awareness with regard to time and time recording and efficiencies on jobs.
• Exposure / experience to checking and supervising the work of others.
• Ability to produce work accurately, on time and sometimes under pressure.
• Good technical knowledge of jurisdictional accounting standards as well as IFRS.
• Attention to detail and pro-active nature.
• Enjoy working in a team.
• Good knowledge of Word and Excel.
• Strong systems aptitude.
• Strong communicator – both written and verbal.
• Able to manage own time and projects.
• Display entrepreneurial insight and skills in culture creation.
• Mature, credible and comfortable in dealing with a cross section of clientele and staff.
• Ability to mentor and coach.
• Excellent numeracy skills.
• Attention to detail.

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PURPOSE OF JOB

• The Director – Payroll is responsible for defining and delivering JTC’s global payroll strategy, ensuring a scalable, efficient and compliant payroll operating model that supports the Group’s growth ambitions, acquisition activity and international expansion.
• The role provides strategic leadership for payroll governance, risk management, service delivery, technology optimisation and transformation across all jurisdictions. ensuring payroll remains a trusted, employee-centric and commercially effective function.
• The Director – Payroll will lead the development of a global payroll operating model, governance framework and technology roadmap that supports organisational growth and enhances the employee experience.
• They will also lead payroll integration activities associated with acquisitions, new market entries and organisational transformation initiatives.

MAIN RESPONSIBILITIES AND DUTIES

STRATEGY AND TEAM

• Develop and execute a multi-year global payroll strategy aligned to JTC’s business growth, acquisition strategy, people agenda and organisational objectives.
• Establish and maintain a scalable global payroll operating model that supports consistency, efficiency and control across all jurisdictions.
• Provide strategic advice and recommendations to Senior Leadership regarding payroll-related risks, opportunities and market developments.
• Lead, develop and inspire a high-performing global payroll function through effective leadership, succession planning, talent development and capability building.
• Build leadership capability within the payroll team and create sustainable succession plans for critical payroll roles.
• Establish governance frameworks and oversight mechanisms to ensure compliance with payroll tax, statutory reporting and employment-related obligations across all jurisdictions.
• Ensure appropriate controls, assurance activities and escalation processes are in place to mitigate operational, financial and reputational risk.
• Provide executive oversight of emerging payroll legislation and regulatory developments, assessing strategic implications for the Group and ensuring timely implementation of required changes.
• Lead payroll workstreams related to acquisitions, business integrations, new jurisdiction set-up and organisational restructuring activities.
• Develop standardised payroll integration methodologies and governance approaches to support future acquisition activity.
• Partner with the wider Human Resources and Reward team to provide payroll leadership on global mobility, cross-border employment, expatriate arrangements and complex workforce structures.
• Develop a global payroll analytics framework that delivers meaningful business insights, workforce cost intelligence and operational performance metrics.
• Leverage payroll data to support strategic workforce planning, reward decision-making, DE&I objectives and executive reporting requirements.

PAYROLL GOVERNANCE & RISK

• Establish global payroll governance policies, standards and controls.
• Oversee payroll audit activity across all jurisdictions and ensure remediation of identified issues.
• Maintain executive oversight of payroll-related risks and compliance obligations.

PAYROLL TRANSFORMATION & TECHNOLOGY

• Develop and deliver the Group’s payroll technology and automation roadmap.
• Lead payroll transformation and continuous improvement initiatives.
• Drive standardisation, simplification and scalability across payroll processes.
• Identify opportunities to leverage automation, AI and emerging technologies.

EXTERNAL PROVIDER MANAGEMENT

• Own relationships with all payroll service providers and strategic partners globally.
• Negotiate contracts and monitor supplier performance against service level agreements.
• Implement governance forums and performance review processes for payroll providers

EXECUTIVE STAKEHOLDER MANAGEMENT

• Act as the senior payroll adviser to Senior Leadership.
• Present payroll risks, performance metrics and strategic recommendations to senior leadership forums.
• Serve as the escalation point for material payroll, compliance and operational issues.

GENERAL

• Actively contribute and be a key member of a multi-jurisdictional HR team building effective working relationships to ensure procedures are accurately followed, allowing for continuity of service during busy periods or times of absence.
• Maintain the highest standard of confidentiality and security in terms of employee data and business information. Treat all HR data in line with GDPR and maintain an ongoing awareness of GDPR legislation.
• Uphold the professional standards expected of an HR practitioner and act as a role model of excellence with all clients, internally and externally.
• Maintain accuracy when handling either employee or company specific data and ensure that the integrity of process is maintained.
• Contribute to the wider HR team, supporting ad hoc projects, exchanging knowledge and supporting standards of good practice.
• Develop self and maintain knowledge in relevant field at all times.
• Consistently demonstrate JTC core values and expected behaviours.
• Adhere to Risk & Compliance procedures in relation to regulatory requirements and AML legislation.
• Adhere to CPD requirements in accordance with qualification level.
• Any other duties as deemed necessary by Management.

ESSENTIAL REQUIREMENTS

• 10+ years of experience in payroll or similar within a Professional Services organisation, including experience in a leadership role.
• Accounting qualification or a bachelor’s degree in business administration, human resources, finance, or a related field; master’s degree preferred.  
• Strong understanding of global payroll principles, practices, and regulations, including gender pay gap reporting requirements and statutory pay requirements where applicable.
• Strong analytical and quantitative skills, with the ability to analyse complex data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to communicate complex information clearly and effectively to both technical and non-technical audiences.
• Demonstrated ability to lead a team and work collaboratively with internal stakeholders across various geographies and cultures.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong attention to detail and a commitment to accuracy and quality.
• Ability to maintain strict confidentiality and handle sensitive information in a professional manner.
• Experience with global payroll software and systems

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PURPOSE OF JOB

• As the Administrator, you will be responsible for the accurate maintenance of Shareholder Registers for open ended funds administered by JTC. You will be involved in unit dealing, responding to all client queries and requests and ensuring quality control, adherence to policies, procedures and SLAs and outperformance of operational deadlines and client service delivery.

MAIN RESPONSIBILITIES AND DUTIES

• Respond to all investor/client queries and requests received via telephone, post, fax or email effectively and accurately while delivering exceptional client service.
• Timely and accurate capturing, execution and settlement of all investor subscription, redemption, stock transfer, conversion and switch transactions and any other fund activities as they arise.
• Ensure the accurate control, input and monitoring of all client dealing instructions in line with operational procedures.
• On-board new funds and other fund activity events as the need arises – fund/ share class launches and closures, mergers, conversion activity etc.
• Record Investor tax classification information.
• Ensure the take-on and establishment of new accounts occurs in a timely manner and that they are completed within the prescribed AML, KYC and CDD procedures.
• Ensure that the database and underlying KYC and core static data is accurate and up to date in line with departmental procedures.
• Process and quality check Investors Transfer instructions within agreed turnaround times and retain records of outstanding or missing transfer information.
• Instruct the share dealing related cash movements to the relevant custodians.
• Timely dispatch of contract notes within regulatory requirements ensuring all requirements are fulfilled.
• Support of bulk mail and operational projects.
• Produce and administer payment processes.
• Understand the system and drive efficiencies and risk-reduction initiatives within the system and processes.
• Train new team members as required.
• Ensure that all JTC policies and procedures are adhered to and guarantee efficient and prompt query resolution.
• Actively participate in team initiatives such as procedure documentation and system testing.
• Escalate all breaches and complaints immediately upon discovery.
• Adhere to all JTC Risk & Associate Compliance procedures in relation to regulatory requirements and AML legislation.
• Adhere to JTC core values and expected behaviours.
• Any other duties as deemed necessary by Management.

ESSENTIAL REQUIREMENTS

• At least 1 year of funds industry experience directly working in fund operations/administration.
• IOC Qualified or working towards this qualification, or equivalent (Desirable).
• Ability to review and resolve complex issues working under challenging deadlines.
• Customer Service experience.
• Excellent planning and organisation skills with a flexible approach to work.
• Ability to work on own initiative.
• Effective verbal reasoning and numeric skills.
• Good keyboard skills to include MS Excel and ability to learn systems used within the business.

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PURPOSE OF JOB

• The Manager will be responsible for the management of the transfer agency team and their day-to-day activities. The role is critical in establishing and scaling our Cape Town TA services center, providing operational leadership, control oversight and subject matter expertise across core transfer agency activities.

MAIN RESPONSIBILITIES AND DUTIES

• Own the local execution of a transfer agency service model, ensuring that services are delivered in accordance with fund rules and SLA.
• Provide strong people management, including the recruitment, training and development of the team.
• Support on key operational projects – such as migration work between jurisdictions.
• Act as a key escalation point for operational issues, client queries and risk matters, ensuring timely resolution.
• Support the team strategy and growth of the team and business by identifying areas for process and client experience improvement.
• Prioritise workload and delegate work within agreed service delivery timeframes.
• Review and approve instructions, including payments and other processes requiring senior approval.
• Attend and conduct where necessary team/division meetings ensuring the team remain appraised of any developments or changes within the Group.
• Help embed a strong service culture and establish a trusted and capable delivery hub within the wider business.

ESSENTIAL REQUIREMENTS

• Minimum 7 years’ experience in Transfer Agency or Fund Administration, with hands-on experience.
• Proven team management and people leadership capability.
• Experience in shared services, offshore support or scaling operational teams advantageous.
• Third level degree and relevant industry experience.
• Strong stakeholder and client relationship management skills.
• Excellent Computer literacy – especially Microsoft Office.
• Good knowledge of AML/KYC regulations.
• Experienced in preparing MI and presentations.
• Confident communicator with strong problem-solving ability.