Current Vacancies at Motion Global

About the role:

We are seeking an innovative, creative and passionate Social Media Marketing Specialist to join our team. This person will be responsible for coordinating the SmartBuyGlasses social channels through content creation, brand storytelling, and community management. The successful candidate will have proven experience in creating compelling social organic content, a deep understanding of established and emerging social media platforms and trends, and a strong sense of what works on social media. The candidate will also be experienced in influencer marketing and able to partner with social media creators to drive impact for the business.

Responsibilities:

• Develop and implement the Organic Social Media Marketing Strategy and improve current processes in line with business goals
• Create engaging social programs, both editorial and promotional, with a cohesive point-of-view and brand voice to grow the community and engagement within the social media and community space
• Manage content creation, curation and copywriting for daily posts; Has basic design skills through Adobe and/or Canva; Attends needed photoshoots to create unique social content
• Oversee day-to-day social media channel management, including scheduling content across all social platforms, managing community engagement and responding to DM’s; manages outsourced help with channel management
• Develop and maintain the social media content calendars for Facebook, Pinterest, Instagram, YouTube, Twitter and TikTok.
• Coordinate assets creation, including copy, static, infographics and videos for various social media platforms (organic/paid) in collaboration with the internal creative team and freelancers.
• Monitors performance analytics and competitive benchmarking regularly to understand the effectiveness of strategy and creative; Makes recommendations for continuous improvement
• Be at the forefront of influencer marketing for the company, staying on top of trends, channel algorithms and platforms, legalities as well as trends in the influencer community.
• Brainstorm new, creative approaches to influencer campaigns
• Creating impactful influencer campaigns, overseeing a team of specialists to audit and outreach to influencers, as well as negotiating and briefing influencers to create impactful content and creatives.
• Analysing data from various sources, developing action plans and identifying gaps in the influencer marketing process and working to rectify with the marketing teams.
• Deliver influencer strategy objectives and maximise commercial opportunities through robust analysis and reporting.

Qualifications:

• At least 3 years of experience in social media marketing and influencer marketing
• Extensive knowledge of influencer marketing and current rates
• Proven track record & results in previous positions
• Solid understanding of social media and content performance metrics
• Experience presenting metrics and progress to goal to senior leadership
• Open-minded to creative strategies and new ideas with a focus on pro-active problem-solving
• Collaborative but able to work independently in a fast-paced, deadline-driven environment
• Excellent written and oral communication skills in English
• Storyteller by nature

Preferred Qualifications:

• Prior consumer social media and influencer marketing experience growing and managing social brand channels of significant scale, preferably in the luxury, fashion or beauty industries.
• Bachelor degree related to Digital Marketing
• Experience managing paid social (Facebook, Instagram, TikTok) campaigns at scale
• An impressive track record of growing audiences and delivering on social metrics.
• Previous experience working within a global organization.

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The Position

We are seeking for a Graphic Designer who can foster the great creative culture and talent we have at SmartBuyGlasses. The ideal candidate is passionate about graphic design and development to bring our corporate identity to a whole new level. With a performance oriented approach to design, the candidate must have the drive, creative imagination and research skills required to produce outstanding new design concepts to improve customer experience. 

Tasks & Responsibilities:

• Ongoing development and redesign of creative assets across all marketing activities to enhance customer experience and drive business performance
• Design and create strong concepts for banners on the website, affiliate, display, social media and EDM campaigns
• Resize and translate the banners based on the campaign or market requirements
• Keeping up to date of latest trends in its field and bring new ideas to the team
• Provide guidance for the company’s branding, campaign, design ideas, and other projects related to visual design

The Qualified Candidate

• A graduate from a reputable University with a degree in design-related subjects
• Minimum 2 years experience in graphic design for digital marketing campaigns and UX/UI experience would be an advantage
• Knowledge of online marketing in a fashion e-retailer environment would be a plus
• Ability to work collaboratively with multiple stakeholders and excellent communications skills
• An expert user of Adobe Creative Suite (Illustrator, Photoshop, Dreamweaver, Fireworks)
• Highly creative conceptual thinking in both visual and interaction design
• Strong interest in latest design trends, technology and social media

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The Position    

We are seeking a Junior Graphic Designer who is able to contribute to our highly creative and talented Creative Team. The ideal candidate is passionate about graphic design and development and will work across many digital marketing channels from web to email, social media to display. You must be driven and have the research skills required to produce outstanding new design concepts to improve customer experience. Working within the Creative Team, you will be working closely with our international team of creatives and marketing experts across a range of digital campaigns.

Tasks & Responsibilities

• You will directly report to the Creative Manager.
• Designing brands and campaign banners / social media posts / EDMs / graphics / infographics.
• Participating in creative meetings when necessary.
• You will become an expert in developing effective meaningful graphics and design and driving clicks and conversions through all online marketing channels by building engaging and meaningful content.
• You will adhere to the SmartBuyGlasses brand guidelines at all times.

Qualifications

• 1+ years of digital or graphic design experience
• Ability with layout, UX, typography skills and experience of photographic editing to a high standard
• Experience working collaboratively with multiple stakeholders to build great user and brand experiences
• Expert user of Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• Basic knowledge of video editing and motion graphics (Adobe Premiere/After Effects) would be desirable
• Self-driven, able to work in a fast-paced environment and use initiative
• Great communication skills and a fun team player
• Strong interest in the latest design trends, technology and social media

Skills & Requirements

• Good command of written and spoken English
• Strong research and analytical skills
• Ability to work independently and a positive “can-do” attitude
• Ability to self-prioritize workstreams and ability to meet tight deadlines
• Highly self-motivated
• Interested parties please apply on this page, stating your available date, immediate start date considered highly.

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Customer Service Representative (Email/Chat Support)  – English Market

We are the world‘s leading eyewear e-retailer currently seeking a Customer Service Specialist to interact with our customers to provide and process information in response to inquiries and requests about products, services and promotions.

Main Job Tasks and Responsibilities (includes, but is not limited to):

• Work with customers daily via email and live chat.
• Handle retail customer service inquiries mainly for English-speaking markets. Includes style of glasses, sunglasses, prescription questions, order status, warranty issues, etc.
• Introduce customers to purchase higher-priced items, upgrades, or other add-ons to make more profitable sales.
• Response to minimum 100 E-mails/Live Chat equivalent per day.

The Successful Applicant:

• Fluency in verbal and written English; additional language is an advantage
• Excellent time management and documentation skills
• Customer service experience preferred
• Availability for 30 - 40 hours a week with flexible shifts (weekends and/or evening)
• High-speed stable internet connection
• Minimum 6-month commitment

Job Description:

• This job requires a patient and stable work style and consistency in dealing with repetitive routines. 
• The job demands a cooperative, agreeable and sympathetic listener who gets along with others and enjoys being helpful to them. 
• A customer service, the team-oriented focus is of utmost importance. The job requires attention to the details of work, handling them with better-than-average accuracy and with careful attention to the quality of the work. 
• The focus is on working comfortably under close supervision within a stable, secure team.

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The Position

Do you want to disrupt the optical industry with your knowledge and creative flair?

We are seeking a highly creative and passionate Optical Video Content Creator (Remote) based in South Africa.

If you’ve recently graduated with an optometry degree and have experience and a true passion for content creation, then we’re looking for you. 

We’re on the hunt for a video content creator to be the face of our company. You’ll specialize in creating educational short and long-form videos on all things optical-related. Think eye health, general eyewear questions, tech tools, high-quality lenses and aftercare guides.

You’ll be joining a leading global e-commerce eyewear company with over 15 years of experience. 

So, if you want to be a part of an international team of young entrepreneurs passionate about what they do, apply now.

Tasks & Responsibilities

• Conceptualize, develop, and edit engaging optical-related video content
• Create and deliver short and long-form videos customized for various social media platforms, confidently engaging with the audience through natural on-camera presence while adhering to platform-specific requirements
• Conduct research on optical topics to enhance brand awareness and foster audience engagement with the company's eyecare vision

Qualifications

• Holds a university degree in Optometry and possesses a strong knowledge of eye care
• Outstanding communication skills, facilitating smooth and effective collaboration
• Ability to receive creative direction and respond constructively to criticism related to work
• Proficient in managing projects from start to finish, overseeing timelines and deadlines, and coordinating cross-department communications for video projects

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The Position

We are seeking a Digital Marketing Trainee to join our highly creative and talented Online Marketing Team. Successful candidates should be native English speakers and demonstrate a true passion for ecommerce, online marketing, writing or blogging with an interest in fashion and eyewear. You will be working closely with our international team of creatives and marketing experts across a range of content marketing initiatives.

Tasks & Responsibilities

• Research and write content for the SmartBuyGlasses websites, press releases, social media accounts and other key marketing channels.
• Work closely with our in-house team of designers and photographers to develop integrated content.
• Become an expert in the eyewear industry, learning both the top brands and products as well as knowing the latest releases.
• Maintain the consistency of the brand across digital channels and all communication
• Develop online marketing strategies 

Qualifications:

• Fluent English speaker
• Perfect grammar and strong writing skills
• True passion in writing / blogging / digital marketing
• Basic Photoshop skills are a plus
• Strong interest in the latest design trends, technology and social media

Skills & Requirements

• Strong interest in the latest design trends, technology, and social media
• Strong research and analytical skills
• Clear yet creative writing style
• Ability to work independently and a positive “can-do” attitude
• Ability to self-prioritize workstreams and ability to meet tight deadlines
• Highly self-motivated
• Willing to work from 9:00 AM - 6:00 PM Central European Time Zone. 

Trainee Programme Structure

• 6-month traineeship with potential for full-time role based on performance and company requirements.
• Extensive training across all online marketing activities from our in-house experts.
• Fast career progression for successful candidates.
• Work location: Torino, Italy

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Main Job Tasks and Responsibilities (includes, but is not limited to):

• Work with customers daily via email.
• Handle retail customer service inquiries mainly for English-speaking and German-speaking markets. Includes style of glasses, sunglasses, prescription questions, order status, warranty issues, etc.
• Introduce customers to purchase higher-priced items, upgrades, or other add-ons to make more profitable sales.
• Response to a minimum of 100 E-mails equivalent per day.

The Successful Applicant:

• Fluency in verbal and written English and German
• Excellent time management and documentation skills
• Customer service experience preferred
• Availability for 20 - 40 hours a week 
• High-speed stable internet connection
• Minimum 6-month commitment

Job Description:

• This job requires a patient and stable work style and consistency in dealing with repetitive routines. 
• The job demands a cooperative, agreeable and sympathetic listener who gets along with others and enjoys being helpful to them. 
• A customer service, the team-oriented focus is of utmost importance. The job requires attention to the details of work, handling them with better-than-average accuracy and with careful attention to the quality of the work. 
• The focus is on working comfortably under close supervision within a stable, secure team.

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The Position

As Merchandising Specialist, you play a critical role in the retail industry, overseeing product selection, presentation, and promotion. This job focuses on producing high-quality, detailed work based on established standards, guidelines, and procedures. Consistent work output is essential, requiring patience and a willingness to handle and complete one task at a time. 

Tasks & Responsibilities

• Being part of a team loading new products weekly to the website in an accurate, high-quality, and compliant manner. 
• Strong attention to ensuring all products displayed across our +30 domains have correct product attributes, information, and visuals and represent the brand at the highest level.  
• Familiar with Excel to manipulate catalog information.
• Industry knowledge of eyewear trends, distributors, product knowledge, and new emerging brands.
• Team-driven attitude to complete projects and strong weekly output. 
• KPI-driven attitude who is smart, efficient, passionate, and collaborative.

Qualifications

• Proficiency in Microsoft Excel (i.e., Pivot Table)
• Basic Adobe Photoshop skills
• Detail-oriented, patient, and the ability to work under pressure
• Positive attitude and a team player

go to method of application »

The Position

As Merchandising Specialist, you play a critical role in the retail industry, overseeing product selection, presentation, and promotion. This job focuses on producing high-quality, detailed work based on established standards, guidelines, and procedures. Consistent work output is essential, requiring patience and a willingness to handle and complete one task at a time. 

Tasks & Responsibilities

• Being part of a team loading new products weekly to the website in an accurate, high-quality, and compliant manner. 
• Strong attention to ensuring all products displayed across our +30 domains have correct product attributes, information, and visuals and represent the brand at the highest level.  
• Familiar with Excel to manipulate catalog information.
• Industry knowledge of eyewear trends, distributors, product knowledge, and new emerging brands.
• Team-driven attitude to complete projects and strong weekly output. 
• KPI-driven attitude who is smart, efficient, passionate, and collaborative.

Qualifications

• Proficiency in Microsoft Excel (i.e., Pivot Table)
• Basic Adobe Photoshop skills
• Detail-oriented, patient, and the ability to work under pressure
• Positive attitude and a team player