Current Vacancies at MultiChoice

Tasks

Technical Operations

• Configure, maintain and operate commentary systems
• Working knowledge of SD / HD video distribution
• Place microphones to ensure quality sound.
• Deploy and coordinate radio microphone to maximise sound quality.
• Distribute and receive audio feeds from external suppliers
• Use common communication systems when appropriate on production set. Distribute AES 3, MADI, Dante and AES 67audio flows
• Mixing general OB productions

 Equipment Maintenance

Crew Management

• Ensure you have talent assigned ready to deliver a live broadcast
• Inform audio engineer of all planned leave in advance
• Manage bashers when rigging and de-rigging

 Future Planning

• Identify and gather knowledge of developments in the audio industry which will impact on the way Production Operation improves delivery.
• Planning for future productions in advance
• Execute audio rigs within health and safety regulations
• Execute maintenance on all audio equipment and cables
• Preform first line repairs to all audio equipment
• Conduct fault finding processes on the production set and action appropriately.
• Give a full written report of damaged equipment for repair purposes to the Manager Audio Operations.
• Ensure equipment is reported to the Audio Engineer for repairs with a full technical report for quick repair turnaround when unable to correct fault.
• Report all audio equipment that is not at 100% operation performance to Audio Engineer.

Qualifications Essentials:

• Diploma in Audio Engineering
• Dante Level 2 certified
• Drivers’ License EB

 Qualifications Preferred:

• A+ and N+ certification will be an advantage

Experience

• A minimum of 3 to 5 years audio experience in a live television environment, preferably in outside broadcast
• Mixing experience in live sport
• Strong knowledge of common sporting codes in South Africa
• Broadcast Audio Equipment knowledge
• Ability to manage and lead an audio team

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Key Accountabilities:

Operational Delivery

• Anticipate and ensure that dashboards and reports are developed to support the delivery of Key Performance Indicators so that Corporate and in-country teams can effectively track and manage their KPI’s.
• Define and design reports and dashboards, ensuring that the requirements and business rules are clearly defined, articulated, and developed according to the established processes of the Customer Insights and Information team for their development.
• All reports & dashboards must be thoroughly tested against the requirements injected, signed off by all relevant stakeholders and trained to the users.
• Ensure the ongoing maintenance of key recurrent reports
• Work closely with Datawarehouse and Customer Intelligence teams to ensure proper data storage and availability from all the different platforms and tools used by the sales functions (e.g. sales force management and automation, sales platforms, Installers platform, etc…)
• Accountable for standardizing and supporting the feMAH countries with analytics and insights generation that enable then to understand sales trends (target achievement, channels mix, regional mix, productivity, etc)
• Manage delivery of insights for sales function to the rest of the business, including actionable value- and needs-based segmentation linked with competitor intelligence, and markets dynamics.
• Actively support the Consumer Research teams to drive subscriber acquisitions survey and understanding, as well as derive actionable insights per market.
• Creation of strategic interventions to improve sales run rate or new subscribers quality/value by leveraging key customer and business insights to formulate campaign ideas or new acquisition offers/bundles
• Proactively drive and perform analysis to continuously improve sales performances, productivity and efficiencies
• Support other Sales functions such as After Sales & Field Services, DStv Business and Supply Chain & Logistics on ad hoc basis, based on requirements and needs
• Work closely with Customer Value Management team to ensure customers data are properly capture by sales channels

Sales Tools Commercial Management and Tracking

• Work closely with the Senior Manager Sales Operations to implement appropriate dashboards and reports to effectively track Sales Operations through the sales tools implemented.
• Ensure attendance of Sprint reviews and solution demos to pro-actively identify opportunities for reporting & ensure alignment with data structures for effective reporting and dashboard delivery.
• Pro-actively drive engagement between development teams and data engineers to ensure efficient interpretation of data structures of the sales tools and use of the information in the data warehouse to enable reporting.
• Attend project meetings where data and data structures could be impacted and act as SME and Sales Data owner to ensure all data elements are addressed and required report output can be achieved, taking ownership and accountability for the implementation of such reports and dashboards.

Capability and People

• Sales business owner of sales channels data quality required to build efficient sales channels reporting, models, and execution of strategy
• Sales point of contact for customer data quality (completeness, latency and availability) required to build base management activity, models, reports and execution of base management strategy. Lead and develop the strategies around utilisation of data to provide inputs into the future long-term strategies for the Sales team
• Provide best practice and thought leadership to markets to develop analytical skill and competencies. Clearly demonstrate how effective analysis of Sales data can help improve Sales Operations and ultimately, sales performance.
• Provide cross functional engagement with X countries across Sales, CVM, CX/Care, marketing, and digital

Adherence to Policies and Procedures

• Adherence to departmental and company policies and rules
• Compliance to all South African IT legislation and governance
• Continuous improvement of standard operating procedures.
• Contribute to the development and management of Service Level Agreements
• Provide continuous insights in the development of new policies and procedures to deal with present-day and future challenges.

Qualifications:

• A Degree or equivalent certification in an analytical field, e.g. Informatics, Data Science, Commerce, Management, Economics, Statistics

Experience:

• Minimum of 5 years of experience gathering requirements and analysing data preferably within a commercial function (such as Sales, Customer retention and loyalty
• Experience in usage of Sales Management tools and related dashboards and reports
• Excellent leadership skills across large cross functional projects
• Experience in development of strategies and insights from BI / analytics models
• Experience in managing sales and customers analytics and business intelligence projects and initiatives
• Experience in leading business line processes, data, and associated applications
• Experience analysing and breaking down problems and information using structured frameworks and methodologies
• Robust skills in documenting business requirements with a high attention to detail including planning and organization
• Ability to think analytically and conduct customer-facing communications  
• Outstanding quantitative skills – numerate & analytical
• Expertise in customer data, information systems, data warehouses, data marts, business intelligence software and systems
• Ability to create, lead and inspire high-performing analytical teams.
• Ability to present analyses to and influence director level staff in group and 1:1 situation
• Open, fact-based approach; ability to translate commercial objectives to analytical and technical teams for ensuring underlying system readiness
• Excellent visualization skills and storytelling capability
• SQL experience inclusive of SSAS, SSRS and SSIS will be an advantage

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Key Performance Objectives

Operational Delivery

• Preparation and capture of Invoices and Credit Notes for Payment
• Provide support within the Accounts Payable function, Includes, Customer Vendor Relations, and the AP disbursement group which handles all check disbursements and tax related matters for 3 ERP systems.
• Support automated invoice processing system, including relevant mailboxes, processing queues and reporting.
• Process accounting functions including maintenance of AP related general ledgers, accounts payable, accounts receivable; ensures accuracy and timeliness.
• Assist with monthly close including accruals, account reconciliation & variance analysis
• Assist with improving, implementing and documenting processes and internal control policies and procedures
• Identify opportunities for process improvements or automation and then drive the implementation of the solution
• Perform supplier reconciliations and follow-up on exceptions, including aged items
• Manage supplier and internal query service desk
• Decision on which accounts to pay/withhold relating to assigned portfolio
• Preparation of payment files where applicable
• Accurate processing of VAT, Withholding Tax and Levies, where applicable
• Accurate archival of all supporting documents, including approvals for deviation in processes for audit purposes
• Intercompany processing, clearing and monitoring, where applicable
• Monitoring and processing of stock related and clearing thereof 
• End to end process accountability of assigned portfolio 
• Perform relevant GL recons, including GRIR, Down Payments & Debit Balances
• Trade Creditors and Sub-ledger Age Analysis Reporting 
• Processing of standard Accounts Payable Month-End transactions 
• Following up in internal queries with the relevant divisions to ensure that creditors are paid accurately on time 
• Back up to team members in the Accounts Payable Full function team 
• Conforming to relevant rules as per company policy & country regulations
• Ensuring correct allocations of returned supplier payments into relevant general ledger accounts and Sub-ledger
• Accurate processing to General Ledger accounts 
• Resolving supplier payments queries relating to Customs VAT, SARS Import queries, Audit and internal logistics/warehouse enquiries
• To carry out any other Ad-hoc and Audit duties as may be required from time to time by management.
• Accounts Payable processing across all platforms

Relationship Building

• Communicate with Finance Business Partner’s and Shared Services
• Warehouse and Stock and Logistics Teams
• Group Treasury
• Resolve queries with internal & external banks, Finance business partner’s
• Ongoing liaison with internal stake holders

Essential Qualifications

• Studying towards BCom Accounting or related qualification
• Completed Bookkeeping and/or National Diploma in Accounting.
• Senior Certificate with Accounting as a subject.
• Industry knowledge specific to area of accountability, including SARS import controls
• 2 to 3 years’ experience in Stock and Logistic Management

Experience / Skills

• SAP ERP Skills
• Foreign/International Payments Skills 
• SARB regulations 
• Balance of Payments
• Forex (FX) deal booking
• Coupa ERP Skills, not required but advantageous
• High level of Excel experience and proficiency
• Excellent communication skills
• Able to demonstrate and provide evidence of managing teams