Current Vacancies at Shoprite Group of Companies

Purpose of the Job    

• The purpose of the MMA Team Lead role is to actively grow Shoprite’s Money Market Account share nationally within Mpumalanga. The role does so by delivering on the tactical sales implementation plan.
• The MMA Team Lead is a key leader in the day-to-day operational and logistical planning of the MMA Sales Team. Whilst the achievement of sales targets is top priority, the MMA Team Lead is focussed on a small team, with a focussed mandate that requires ongoing communication and development for success.
• The role serves as a first line people manager, ensuring all aspects of time and attendance, employee experience, engagement and compliance are carried out successfully to enable a motivated and capable team. The role conducts performance reviews with individuals and provides constructive inputs to enable continuous improvement and development at both an individual and team level.
• The MMA Team Lead is a people orientated and energetic individual, with a passion for selling and a natural ability to motivate a sales team to achieve sales targets and provide excellent customer service

Job Objectives    

• Supporting and participating in the design and development of the MMA tactical implementation plan for the MMA sales team in collaboration with other Financial Services leaders and stakeholders.
• Managing, guiding, and supporting all human resources / people related activities including the end-to-end employee lifecycle (hiring, onboarding, daily management, KPI discussions, performance management etc.).
• Within the context of the smaller team of MMA Sales Agents assigned to the team - operationally overseeing and embedding a strong customer centric and sales orientated culture by displaying a coach-like mindset.
• Being a role model to the team in terms of what great performance looks like – interacting directly with customers / participating directly in activations etc. to support and develop the team’s capacity to deal with a variety of scenarios - including the optimisation of every opportunity to make a sale.
• Maintaining and improving operations by participating in setting targets and effectively collaborating with other role players in the team to understand and execute effectively on the below operational impacting focus areas within the team context:
• Effectively ensuring compliance with operational guidelines and updating all team documentation to ensure the team is aligned with the company and team’s values and policies etc.
• Identifying and working with other cross-functional stakeholders to remove barriers and ensure operational readiness.
• Resolving escalations at the source to prevent reoccurrence where possible.
• Effective scheduling - design, deliver and maintain all processes and policies relating to workforce time and attendance and related logistics planning to ensure that the team is continually updated on their scheduling plan and specific activation requirements (time, uniform etc.)
• Effective quality assurance remediations and ongoing communication with the team.
• Co-creating effective methods for measuring quality and efficiency of the MMA Sales team.
• Effective monitoring of system performance, workflows, and interactions – conveying any operational barriers to the MMA Sales Manager and/or Operations Manager to ensure speedy resolution.
• Deliver daily, weekly, and monthly reports – including sales, bank account activations and other key activities as requested from time to time.
• Drive continuous improvement initiatives.

Qualifications    

• Relevant degree or diploma in business, sales, communications or similar – (essential)

Experience    

• +2 years’ experience in a team leader capacity within a sales environment or equivalent with exposure to driving sales KPIs within a small, sales focussed team – (essential).
• Experience with people management of a sales agent team (or similar) with a proven track record of successfully motivating the team to achieve goals and targets – (essential)

Knowledge and Skills    

• Strong proficiency in MS Office 365 – (essential)
• Ability to travel at short notice (holder of a valid South African drivers' license) – (essential)
• People Centric! Passionate about people, the internal team, and customers, is an essential ingredient in the success of this role! Authentic and builds positive rapport with people: team & customers.
• Target and sales driven individual with good energy and drive. Passion for selling with a strong client orientation and commitment to providing exceptional customer service.
• Technical proficiency and understanding of Products/Services - Understands technical information and products to adequately perform on the job and guide customers towards a solution.
• Customer orientated - Always thinking of the customer first attitude.
• Excellent written and verbal communication skills ability to convey information and data clearly, accurately, and succinctly.
• Good problem-solving skills - Comprehends new information to generate insights while proactively investigating courses of action to identify feasible solutions.
• Able to work under pressure, prioritise and balance numerous competing demands in a high-volume, high pressured, fast-paced working environment.
• Comfortable with change and adapting to different requests.
• Self-motivated and driven with strong integrity - Takes accountability for actions and mistakes.
• Organised and detailed with good time management skills - Ability to prioritise a high volume of demand simultaneously in a fast-paced, unpredictable environment. Identifies the urgent and important tasks and priorities to ensure delivery to client and other stakeholders.

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Purpose of the Job    

• Medirite Vasco is looking for a qualified Pharmacist Assistant Post Basic to join our team temporarily from October 2023 to February 2024. The successful candidate will assist the pharmacist with dispensing and performing pharmacy-related administrative duties. 

Key Performance Areas include:

• Stock control
• Dispensing (under the supervision of a pharmacist)
• Administration
• Housekeeping
• Frontshop service

Qualifications    
Essential:

• Qualified as a Post Basic Pharmacist Assistant.
• Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.

Experience    

• Two years+ experience working in a similar role.

Knowledge and Skills    
Essential:

• Customer service orientated

Dispensing knowledge

• Knowledge of dispensing systems and ordering systems

Desirable:

• Knowledge of Retail/ FMCG operations

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Purpose of the Job    
The purpose of this role is to define and implement strategies that align with marketing and business objectives, by: 

• Producing meaningful digital marketing KPI dashboards 
• Delivering monthly cross channel performance reports with actionable insights 
• Be a source of expertise in digital conversion optimisation for both marketing and agencies 
• Support both marketing and agency from a technical perspective in their use of digital analytics tools. 
• This role is essential because of Shoprite growing focus on digital marketing to drive sales. Its aim is improving the efficiency of digital marketing and increasing ROI from campaign spend 

Job Objectives    
Understand best practices in digital campaign analytics

• Monitor and analyse Shoprite’s competitors use of digital analytics 
• Monitor and analyse best practices in digital analytics globally 
• Support the marketing team and agency in the development of campaign strategy
• Identify brand manager’s objectives and advise on suitable measurement strategies 
• Benchmark performance across all online channels and advise on key performance indicators 
• Use methodical; performance analysis to influence/ support campaign strategies 
• Develop and perform reporting and analysis on digital campaigns

Develop digital marketing dashboard concepts 

• Report on key metrics, analysing and interpreting trends and providing actionable insights based on the available analytics data 
• Analyse the effect of different online and offline channels on each other and developing and implementing innovative strategies for improvement and growth 
• Analyse online user behaviour, conversion data and customer journeys, funnel analysis and multi-channel attribution 
• Perform ROI analysis to evaluate efficiency and effectiveness of different marketing campaigns 

Manage the technical aspects of digital analytics

• Provide support on campaign tagging and additional on-site tracking 
• Spot the potential to implement new innovative methodologies and improve analytical procedure 
• Be a source of support to the community using digital analytics
• Assist in educating marketing and agency on the benefits of digital marketing and the importance of online measurement & performance optimisation 
• Collaborate with design and development teams for on and off-site conversion optimisation projects 
• Collaborate with search and social teams to enhance reporting and performance measurement 

Qualifications    

• Working towards: Bachelor’s Degree in Data Science, Computer Science, Mathematics, Statistics, Information Technology, Information Systems or a related field – (Essential).  

Experience    

• +1 years’ experience in a Data Analyst or similar role, solving business and technology problems through applying data analysis techniques within a fast-paced environment – (essential). 
• Experience applying data mining, modelling and mathematical and/or statistical concepts and methodology to support strategic business objectives – (essential). 
• Experience in a retail, commercial or IT environment – (highly desired). 

Knowledge and Skills    

• Knowledge of SQL, Python and data analysis toolkits – (essential).
• Strong proficiency in MS Office 365 with advanced Excel skills – (essential). 

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Purpose of the Job    

• Plan and organise PR events, campaigns and promotional events.
•  Review, edit, proofread and quality assure all content, ensuring a consistent quality of branding related
• content is delivered.
• Pitch assigned stories, secure media coverage and manage the distribution of releases.
•  Collaborate with internal stakeholders and external partners / agencies for compelling content
•  Collaborate with the broader Corporate Communications teams 
•  Project Coordination briefing PR related events
• Ensure related communication is updated on key channels including websites and social media.
• Build relationships with influencers and ambassadors for branding, social media, SEO, and PR opportunities.
• Managing logistics for media interviews, press briefings, speeches, public speaking engagements and Q&A’s inclusive of briefing documents.
• Distribute press releases, fact sheets and media invites, along with any other communication for the media
• and general public.
• Draft responses to all media enquiries and escalate complex enquiries to the PR Manager.
• Maintain an up-to-date media / press list.
• Compile publicity reports - monitoring, analysing and reporting on PR results, media coverage and social media mentions.
• Maintain communication mailboxes, ensuring efficient and timely responses to messages.

Job Objectives    

• The purpose of the Public Relations Officer role is to support the delivery of credible media endorsements that drives a favourable narrative and image of the Group through the execution of PR events and media relations for various corporate initiatives within the portfolio. The role develops and executes initiatives in support of the portfolio strategy to promote and increase brand awareness. The Public Relations Officer works with multiple stakeholders to communicate and position important information and is therefore a natural communicator with strong interpersonal skills and the ability to deliver tactical plans. 

Qualifications    

• A Public Relations or Communications Diploma / Degree 

Experience    

• +2 years’ experience in a communications specialist or similar role
• Background in executing PR and media relations strategies and plans across a variety of channels
• Creating content and campaigns that promote the organisations image and brand.
• Experience in a retail environment.

Knowledge and Skills    

• Good understanding of media relationsE
• Experience with social media communication channels 
• Proficiency in English, including conversational, reading and comprehension skills 
• Excellent communication and interpersonal skills 
• Resilience to handle customer queries
• Strong proficiency in Microsoft Office 365, including SharePoint Online 

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Job Objectives    

• To research, evaluate and recommend DBMS products: 
• Evaluate and compare strengths and weaknesses of DBMS products 
• Produce documentation to be used in solution architecture decision making 
• Rank ease of setup and management effort required for each product 
• Rank monitoring and alerting capabilities for each product 
• Determine best use cases for each product 
• Conduct system performance testing for each product 

Assist Development Teams in designing and optimising systems:

• Liaise closely with development teams gathering their requirements. 
• Propose appropriate database management system for the application. 
• Review database designs and make recommendations to address shortcomings. 
• Perform proactive monitoring and feedback to developers, highlighting queries and processes that can be improved upon. 

To ensure information security and regulatory compliance:

• Ensuring system security meets regulatory compliance 
• Manage server security remediation activities which will include conducting vulnerability scans, patching and implementing DBMS specific features 
• Will work very closely with SECURITY and APPLICATION teams. 

To carry out database administration tasks

• Perform daily health checks for databases and resolve any issues identified 
• Check OS and Database logs. 
• Ensure database backups are scheduled and completing successfully 
• Verify backups are valid by testing restore process regularly. 
• Monitor databases so that capacity constraints can be mitigated by timeous provisioning of resources.  
• Close incidents within SLA 
• Execute database changes according to change management process  
• Assist developers with any database issues  
• Do regular disaster recovery trials. 
• Profile server resource usage, optimise and tweak as necessary 
• Resolve incidents. 
• Automate maintenance tasks through appropriate scripting language. 
• Grant permission to servers and databases in conjunction with standards as per SECURITY team. 
• Implement DBMS with HIGH AVAILABILITY architecture. 

Qualifications    

• Grade 12 
• Degree/Diploma Information Systems/Technology 
• Industry Certification: AWS Associate Architect and / or AZURE FUNDAMENTALS 

Experience    

• Experience in administering one or more DBMS such as MySQL, PostgreSQL, DB2 and MongoDB.
• Experience working with services in AWS and AZURE cloud platforms 
• Proficient with some of the common developer tool sets such as Java, XML, JSON, REST, Shell, Perl and Python.

Knowledge and Skills    

• General understanding of database management concepts 
• Proficient with installing, configuring, administering, using and benchmarking DBMS such as MySQL, PostgreSQL, DB2 or MongoDB. 
• Basic familiarity with Linux operating system 
• Some experience engineering and/or administering NoSQL infrastructure 
• Proficient with one or more Apache Software Foundation Big Data & Database projects such as Cassandra, Hadoop, HBase, MongoDB 
• Proficient with some of the common developer tool sets such as Java, XML, JSON, REST, Shell, Perl  

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Purpose of the Job    

• Are you a dedicated and experienced pharmacist looking for an exciting opportunity? We're searching for a Pharmacy Manager to join our team at Medirite Vineyard! In this role, you will be tasked with leading a team and ensuring that the pharmacy operates seamlessly and efficiently.

Key Performance Areas include:
INDIVIDUAL

• Dispensing

OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS

• Pharmacy administration
• Housekeeping
• Stock control
• Customer service
• Sales
• Compliance
• Marketing campaigns

MANAGEMENT

• Operational work planning.
• Priority setting and scheduling of staff.
• Operational performance monitoring.
• People and enabling capacity management/Resourcing.
• Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, and Cash office.
• Resolve escalated operational issues.
• Budget management.

LEADERSHIP

• Developing and tutoring staff, interns, and assistants.
• Motivate and discipline the team.

Qualifications    
Essential

• Bachelor of Pharmacy degree/ equivalent qualification.
• Registered as a pharmacist at the South African Pharmacy Council (SAPC).

Desirable

• Registered as a tutor.

Experience    
Essential

• Experience in managing staff.
• Experience working in a retail pharmacy environment.
• Knowledge and Skills    
• Knowledge of Retail operations.
• Knowledge of dispensing systems and ordering systems.
• Knowledgeable with regard to pharmacy legislation.
• Knowledge of financial management principles and systems.
• Computer literacy – MS Office skills.
• Unisolv experience.
• Marconi experience (advantageous).
• Effective conflict management skills.
• Excellent interpersonal and customer-centric skills.
• Excellent organizing and planning skills.
• High level of attention to detail.

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Purpose of the Job    

• To implement engineering projects related to DC infrastructure, systems and procedures to make Shoprite Supply Chain more competitive through the application of engineering principles, either as project manager or project resource. 

Job Objectives    

• Needs analysis as input to strategy development. 
• Business Case compilation and CAPEX approvals management. 
• Project plan and supporting documentation. 
• Project performance management / monitoring (Cost, Timeframes, Quality, Show stoppers). 
• Project integration along with supply chain support team. 
• Project stakeholder management. 
• Resource management. 
• Business continuity and disaster recovery.  
• Procurement (contract) / Supplier management. 
• Facilitate implementation of project / Implementation and post implementation support. 
• Supply chain best practice research and implementation. 
• Assist the Systems Department with data analysis. 
• Liaise with the Facilities department on projects. 
• Large data set analysis, (programming experience preferable). 
• Investigation into the new technology available in the market for distribution centres. 
• Recycling champion for the Western Cape division. 
• System setting assessment and improvement. 

Qualifications    

• Industrial Engineering Degree

Experience    

• 2 - 5 Years related experience within a Distribution Centre environment 

Knowledge and Skills    

• Great research and reporting skills.
• Strong understanding of operations, services, and applications.
• Good analytical and problem-solving skills.
• Large data set analysis (programming experience preferable)
• A talent for technical innovation understanding.

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Job Objectives    
To manage all DBMS installations and upgrades:

• Ensure a standard is applied to all installations.
• Keep track of new software versions and updates and plan upgrades.
• Raise awareness for END-OF-LIFE versions

To assist Development Teams in designing and optimising systems:

• Review database designs and make recommendations to address shortcomings.
• Perform proactive monitoring and feedback to developers, highlighting queries that can be improved.

To carry out basic database administrative tasks:

• Check OS and Database logs.
• Do backups and restores as requested.
• Do regular disaster recovery trials.
• Profile server resource usage, optimise and tweak as necessary
• Resolve incidents.
• Automate maintenance tasks through appropriate scripting language.
• Monitor capacity to prevent unplanned outages.
• Grant permission to servers and databases in conjunction with standards as  per SECURITY team.
• Design and implement HIGH AVAILABILITY architecture. 
• Research, assess and implement new features where appropriate and  beneficial to solution.

To work with SECURITY team to manage access and compliance:

• Regularly review database and instance permissions to make sure 
• appropriate access is in place.
• Regularly review AD groups to make sure membership is still valid.
• Provide output to internal and external auditors as requested.
• Implement encryption and data masking options where required.
• Grant permission to servers and databases in conjunction with standards as 
• per SECURITY team.
• Review DBMS software licenses for compliance as well opportunities to 
• reduce costs.

To research, assess and implement DBMS variations in AWS / AZURE:

• Investigate Database As A Service (DBaaS) and Platform As A Service 
• (Paas) options in Azure and AWS cloud offerings.
• Research Infrastructure As A Service (IaaS) offerings Azure and AWS.
• Plan database migrations from ON-PREM to cloud for identified systems. 

Qualifications    

• Grade 12 
• Tertiary qualification related to IT 
• Relevant courses in database management 
• AWS Associate architect 
• Azure Fundamentals 

Experience    

• 5+ Years experience in managing MySQL and / or Postgres including databases larger than 1TB
• 2+ Years experience in NoSQL database management system - MONGODB or Cassandra.

Knowledge and Skills    

• General understanding of database management concepts
• Time Essential Desirable
• Strong proficiency in performance tuning.
• Strong proficiency in backup / restore techniques
• Strong proficiency in Linux operating system
• Familiarity with NoSQL DBMS such as MongoDB

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Purpose of the Job    

• The purpose of the Lead Security Engineer is to provide AWS cloud security expertise and will be responsible for the implementation of system-specific security controls and security overlays necessary to ensure the resilience of the AWS security posture. This role is part of a larger team dedicated to cloud-based management and security. As a Lead Security Engineer, this role is also responsible for the development and execution of highly complex, large-scale cyber security initiatives and requires a professional who is comfortable taking decisions and dealing with a range of problem-solving challenges and can work in a fast-paced environment and has a clear passion for cybersecurity and related technologies. 

Job Objectives    

• Provide assurance to meet the organization's security requirements in the cloud. 
• Provide security recommendations on cloud-based data security. 
• Manage AWS cloud security activities relating to business continuity, disaster recovery, auditing, risk management, vulnerability assessments, and cybersecurity and incident management 
• Optimize and implement the automation of security controls, data and processes. 
• Effectively manage cloud-based APIs to write network/system level tools for securing cloud environments.  
• Ensure secure-cloud configurations to optimize security infrastructure through various cloud security services (CloudTrail, AWS Config, etc.), technologies (VPC, Security Groups, etc.) and cloud-permission systems (IAM). 
• Manage cloud access by defining, writing or implementing IAM (Identity and Access Management) policies and technologies to secure production and corporate access, such as: SSO, SAML. 
• Define and implement appropriate policies for AWS security solutions for Shoprite Group IT Teams.
• Manage the configuration and administration for AWS Control Tower, KMS (Key Management Service), Secrets Manager, Certificate Manager, etc. 
• Conduct research on new technologies and processes, and stay abreast emerging security threats, vulnerabilities and controls. 
• Design, assess, and implement security groups, NACLs (Network Access Control Lists). 
• Develop and optimize cloud security standards, policies and procedures as well as best practices. 
• Manage and optimize security remediation plans and processes through effective system scan reviews to identify security vulnerabilities, manage and prevent future recurrence. 

Qualifications    

• Diploma / Degree in computer science, security, or any related field 
• Recognized industry certifications in cloud security such as CCSP, AWS Certified Solutions Architect – Associate, AWS Certified Security - Specialty

Experience    

• +5 years of experience in cloud technology, with solid hands-on expertise in AWS cloud security. 
• In-depth knowledge of AWS security offerings. 
• In-depth knowledge of services related to cloud computing, network, storage, content delivery, administration and security, deployment and management, automation technologies.   
• Experience with open-source software security. 
• Solid knowledge of internet & network protocols with PKI, SSL, SSH etc. and deep packet inspection. 
• Experience in Incident Response including the ability to document any security threats, resolve technical faults and allocate resources to deliver real solutions in a cost-effective way. 

Expertise in technical and business environment, familiarity with cloud security standards, to include:

• Linux 
• Microservices 
• Maven 
• Lambda 
• CloudWatch 
• CloudTrail 
• Amazon Inspector 
• GuardDuty 
• Config 
• KMS 
• AWS Macie 
• Container Security 

Advanced understanding in one or more of the following areas: 

• Platform Security 
• Cloud Computing Security 
• Data Security 
• Network Security 
• Security Assessment 
• Security Incident Response, and 
• Security Compliance Audits 

Knowledge and Skills    

• Strong technical aptitude with a passion and excitement for advanced security engineering systems, innovative technologies and solutions for security threats and its range of possibilities and applications, with a commercial understanding of  cost-effective security solutions. 
• Excellent problem-solving skills – Able to collect, organise and assimilate disparate, multiple and highly complex security threats or flaws within an environment to swifty arrive at solutions.  
• High level of self-motivation and drive to meet and exceed on goals and expectations and engage and energise others to deliver on expectations. Comfortable taking decisions and dealing with a range of problem-solving challenges independently.  
• Detailed, organised and quality focused – Has an affinity for detail, structure and efficiency, balancing planning and execution. Is diligent and vigilantly watches over work processes, tasks and outputs to ensure accuracy while independently actioning and correcting any quality concerns.
• Strong communication skills – Is able to confidently explain and simply complex IT security concepts and their real-world advantages/disadvantages to a diverse business audience.  
• Collaborative partner - Works effectively across functions and as part of a multi-disciplinary team. Is collaborative and able to build sound, professional relationships with internal and external stakeholders.  
• Ability to work under pressure and under tight time constraints, efficiently prioritising workloads, balancing multiple and competing priorities and managing time effectively in a high-volume, fast-moving environment. Enjoys challenging work and has the proven ability to effectively adapt to and manage change. 
• Is curious and adaptable, finds agile and rapid ways of answering business questions and implementing solutions fast. 

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Purpose of the Job  

•  To implement and maintain a profitable business model for the Meat Markets department adhering to all policies and procedures.
• Conducting Meat Market training at our offices, school and stores

Job Objectives    

• To design a profitable business model and ensure implementation
• To ensure national Meat Markets procedures are implemented and adhered to
• To ensure implementation of and adherence to the Food safety, Hygiene procedures and policies
• To quality assess and control convenience foods suppliers
• Efficiently managing the Meat Markets training school
• To provide exception input regarding maintenance of Meat Market equipment
• To provide input and suggestions regarding Meat Markets lay-out and equipment
• To ensure implementation of and adherence to processing and production procedures and policies
• To ensure implementation of and adherence to meat cutting standards, procedures and policies

Qualifications    
Essential

•  Matric or a qualification equivalent to a National Senior certificate
•  Butchery qualification.

Experience    
Essential

•  Minimum 10 years Butchery experience

Desirable

•  Meat Market management experience
•  Manufacturing experience
•  Cost accounting

Knowledge and Skills    
Essential

•  Business management principles
•  Financial management principles

Desirable

•  Cost accounting
•  Manufacturing principles