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As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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Operational Delivery:
- Coordinate safety training and awareness programs for call center employees
- Investigate incidents and accidents, and prepare reports
- Collaborate with management to implement corrective actions
- Monitor and maintain health and safety records and statistics
- Ensure compliance with relevant laws, regulations, and industry standards
- Assist in developing and maintaining emergency response plans
- Collaborate with other departments to ensure a safe working environment
- Perform other health and safety-related duties as assigned
- Assist in the development, implementation, and maintenance of health and safety policies and procedures
- Conduct regular inspections and audits to identify potential hazards and risks
- Investigate and report any accidents, injuries, or near-misses that occur in the workplace
- Maintain and update safety records and documentation
- Participate in emergency preparedness planning and drills
- Support the Health and Safety Officer in conducting risk assessments and recommending corrective actions
- Review and analyze data on incidents and injuries to identify trends and recommend improvements
- Upload all required documents to the relevant portals
- Stay up-to-date with current health and safety regulations and best practices
- 1st Aid equipment checklist
Customer Focus:
- Work with teams to develop and maintain a customer-focused attitude toward activities
- Handle general queries regarding HSE issues within the working environments
- Interact with clients to provide and process information in response to enquiries, concerns and requests
- Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
- Attend to and resolve all client queries timeously or escalate when necessary
- Follow up and follow through on all escalated queries timeously
Code of Conduct:
- Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
- Take responsibility for one’s own performance
- Promote TFS’s & Client’s image and corporate citizenry through deliberate and co-ordinated activities
- Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
- Ensure TFS ethical values are adhered to
Skills and Competencies
- Computer literate on MS Office packages – MS Word, Outlook, Excel
- 3-4 years of experience in health and safety or a related field
- Industrial occupational hygiene & fire prevention & protection.
- OHS Act, WCA/COID, NOSA/ISO Safety standards
- Strong knowledge of health and safety regulations and standards
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Ability to maintain confidentiality and handle sensitive information
- Time Management Skills
Qualifications
- Matric
- National Diploma in Occupational Health & Safety (NQF5 or equivalent)
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Operations and Service Delivery:
- Ensure work schedules/job cards are in place for each position and relevant to site.
- Ensure consistently high service standards are maintained for all services in scope with regular inspections.
- Ensure that staff are correctly and smartly dressed displaying a name badge.
- Highlight to sites the importance of upholding the company image at all times.
- Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
- Managing company assets by performing monthly spot checks on high value items.
- When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
- Do daily checks and follow-ups.
- Report maintenance and safety concerns to the manager on a day to day bases.
- Maintain personal health, hygiene and professional appearance.
Communication:
- Responding to management request timeously and providing necessary action required.
- Responsible to regularly keep line management informed of pertinent issues relating to the unit
Health and Safety:
- Ensure that all OHS Act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
General:
- To maintain a high standard of morale and motivation through good communication skills.
- May be required to assist with any other duties that may be outside scope of responsibility.
Qualifications
- Matric/Grade 12 or relevant experience.
- Minimum 2 years cleaning supervisory experience gained in the healthcare/hospitality industries.
- Must have experience in health and safety standards and management.
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Operational Delivery:
- Carry out the repair and maintenance of all building related issues such as plumbing, painting, welding, carpentry, painting and other general handyman duties required within the facility. Also included will be furniture, fittings, fixtures and other equipment on site.
- Ensure that all jobs are carried out in a safe and competent manner
- Clean-up work area on completion of a job
- Ensure the workshop is kept clean and clear at all times
- Ensure that all Work Orders are completed prior to submission to the Electrician
- Tools are to be looked after and maintained in a good working condition
- Carry out any duties as required and instructed
- To provide support with regard to reactive and proactive maintenance and planned preventative maintenance on interior, exterior fabric, light machinery and fittings
- Undertake documented inspections, as notified by your Manager/Supervisor
- Undertake planned preventative maintenance tasks
- Undertake proactive and reactive maintenance tasks and repairs
- Undertake work related to painting, plumbing, welding, woodwork, building and mechanical, etc.
- Carry out inspections in relation to OHS Act requirements and ensure all work is carried out in accordance with the OHS Act requirements
- Escort and oversee sub-contractors where necessary and ensure all works are carried out in accordance with OHS Act requirements
- Ensure all sub-contractors leave the area in a clean and tidy state when the work is completed and ensure the sub-contractors remove their rubbish and waste from site once the work is completed
Service Delivery Management:
- Ensuring performance requirements are met (SLA’s and performance management)
- Maintain an accurate record of all maintenance documentation, warranties, licences
Customer Focus:
- Work with teams to develop and maintain a customer-focused attitude toward activities
- Interact with clients to provide and process information in response to enquiries, concerns and requests about services
- Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
- Attend to and resolve all client queries timeously or escalate when necessary
- Follow up and follow through on all escalated queries timeously
- Manage conflict
Reporting:
- Prepare weekly/monthly reporting within set timeframes for submission to your Maintenance Supervisor as requested
- Update and maintain all relevant records
Code of Conduct:
- Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
- Take responsibility for one’s own performance
- Promote TFS’s & the Client’s image and corporate citizenry through deliberate and co-ordinated activities
- Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position
- Ensure TFS ethical values are adhered to.
Qualifications
- Matric
- NQF Level 4 technical qualification advantageous
- Minimum 2-5 years’ experience in a similar environment
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Duties & Responsibilities
- Facilitate training intervensions aligned to training plans identified by the business and provide support to operational managers.
- Liaise with management around learners performance once training has been completed.
- Complile training calenders monthly on training identified for contracts sites.
- Report on completed training interventions by submitting training attendances registers and assessments tools.
- Plan and schedule learning interventions both technical and behavioural to meet region needs with focus on core skills identified.
- Adhere to compliance in respect of SASSETA, BBBEE and ISO requirements.
- Book external training with accredited training providers that are SETA /QCTO accredited.
- Maintain a proper record keeping of internal and external training electronically and manually.
- Assess competency against learning outcomes of operational employees and provide proof of assessments.
- Submission of weekly and monthly training reports.
- Ensure training facilitation is aligned to the Thorburn SOMS, Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.
Qualifications
- Matric / Grade 12
- 3 to 5 years training facilitation experience, prefarably in security environment
- Possess a Facilitation Qualification
- Valid Grade A Psira Certificate
- Driver’s Licence + Own Vehichle
- Assessor or Moderator certificates advantageous
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Duties & Responsibilities:
- Assist in the production of meals, snacks and functions, paying particular attention to the quality and presentation thereof.
- Ensure that all tasks and jobs are satisfactorily completed, assuming these duties when necessary.
- Assist with lunch service.
- Assist with the planning and costing of menus.
- Place orders with suppliers.
- Assist with the completion of all administrative returns, salary variations, etc.
- Issue stock and received goods, checking quality, quantity and price, also ensuring that these stocks are correctly stored and rotated.
- Make regular inspections to ensure that company and statutory hygiene standards are maintained.
- Carry out regular On-the-Job Training sessions, be constantly aware of staff who have potential for development and ensure that these people are highlighted for promotion.
- Be fully conversant with HACCP and NOSA regulations and report any defect to the manager.
- Be sensitive to the needs of subordinate staff and report any problems or breaches of discipline to the manager.
- Be security conscious at all times and ensure storerooms, safes and lockable areas are secure.
- Assist with stocktaking on a regular basis.
- Attend meetings and training courses as required.
- Assume control of the restaurant and use own initiative in the absence of the Manager.
- Take part in catering exhibitions, thus gaining further knowledge and experience.
Qualifications:
- +2 years’ experience in the catering and / or restaurant industry on a supervisory level.
- Must have completed at least a Matric
- Previous experience in an Healthcare environment would be highly advantageous.
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Duties & Responsibilities
- Administer the ordering of all food, resale and beverage items
- Operate as part of a team with good interpersonal skills.
- Receive all the stock from the suppliers according to Fedics policies & procedures
- Issuing of all stock in the fridges, freezers, dry store & chemical store as per company spec with regards to portion size / quantity and in specified times.
- Ensuring costing of stock/meals & functions is done timely, accurately & on a daily basis
- Receive all invoices on a daily basis on My Market
- Conduct stock takes weekly
- Maintaining high quality hygiene as per Fedics standards.
- Plan for consecutive days to make sure all stock is available and report unavailability of stock
- Ensure that all the storerooms, fridges and freezers are cleaned and all products are stacked and date marked correctly at all times
- Manage all wastage and leftovers
- Do proper handovers when necessary
- Build and maintain supplier and client relationships
- Maintain the safe keeping and protecting of all products & equipment in store room
- To report and where possible, take action about customer complaints and compliments.
- To relieve in this and other local units from time to time as well as carry out any reasonable request by management
- Ensure stock rotation is in place
- Report on product quality
- Operate with set store times
- May be required to assist with any other duties that may be outside scope of responsibility
Qualifications
- Matric/ Grade 12 .
- Proven costing & stock control/store keeping experience – advantageous
- At least 2 year’s working experience
- My Market
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Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
Qualifications
- Be 18 years of age Must have completed at least a National Senior Certficate
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Duties & Responsibilities
Legal Research and Analysis
- Conduct research on legal precedents, statutes, regulations,and case law to support business activities across various ATS entities.
- Provide legal insights that help mitigate risks and ensure compliance with local laws and international regulations,particularly in mining and hospitality sectors.
Document Drafting & Legal Support:
- Draft legal documents such as Non-Disclosure Agreements(NDAs), contracts,letters, shareholders' agreements, and other corporate documents.
- Prepare and review legal documentation for various operational needs across various locations.
Advisory Services:
- Provide practical legal guidance to the operations, HR, and finance teams on everyday legal issues that arise across multiple ATS entities in Africa.
- Advise on matters such as employee relations, contractual obligations, dispute resolutions, and compliance with local and international laws.
Case Management & Legal Administration:
- Manage case files, ensuring they are properly organized and up-to-date.
- Maintain legal databases and ensure proper storage and access to legal documents.
- Perform other administrative tasks to support the legal team,including assisting with filings and document preparation.
Support for New Entity Establishment:
- Assist in the establishment of new ATS entities across Africa, including researching legal requirements,preparing necessary documentation, and liaising with local authorities and legal experts.
Qualifications
- Minimum of a Bachelors’ legal degree or an associate Degree in paralegal studies or a related field
- Minimum plus 2 years’ experience within similar industry and background of working within multi-jurisdictional legal environments is a plus
- Experience with drafting legal documents and contracts.
- Strong background in legal research and understanding of International business regulations.
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Compliance and Regulatory Adherence:
- Ensure compliance with the OHS Act and all statutory requirements.
- Review and maintain policies and procedures to meet legal obligations.
- Discuss and approve corrective measures for health and safety concerns.
HACCP and Food Safety Management:
- Implement and maintain the HACCP system, ensuring food safety standards are met.
- Execute the process of collecting food samples as per QA documentation requirements.
- Ensure that the Company’s standard on cleanliness and hygiene is adhered to.
Inspections and Investigations:
- Coordinate and control investigation and inspection procedures.
- Conduct unannounced inspections, audits, and investigations to identify areas for improvement.
- Ensure adherence to company cleanliness and hygiene standards.
Health and Safety Promotion:
- Execute procedures to promote and maintain health and safety awareness.
- Maintain continuous awareness of safety-affecting situations.
Administrative and Reporting:
- Attend to administrative information processing and reporting requirements.
- Maintain an orderly filing system for relevant records and reports (QPro).
- Ensure administrative procedures and deadlines are met.
System Improvement:
- Ensure continuous improvement of the SHE system.
Emergency Response and Incident Management:
- Develop and implement emergency response plans, including procedures for handling employee injuries (e.g., burns, falls).
- Coordinate first aid and medical response in emergency situations.
- Conduct thorough incident investigations and implement corrective actions to prevent recurrence.
- Ensure proper reporting of incidents according to legal requirements.
Qualifications
- Grade 12 (Matric) or equivalent.
- Tertiary Qualification.
- SAMTRAC and/or a recognized Health & Safety Qualification.
- Minimum 3 years of job-related experience in a Health and Safety role.
- Proven experience in managing a SHE (Safety, Health, and Environment) system.
- Comprehensive knowledge of the Occupational Health and Safety (OSH) Act, policies, and procedures.
go to method of application »
Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
Qualifications
- Be 18 years of age Must have completed at least a National Senior Certficate
go to method of application »
Duties & Responsibilities
- Facilitate training intervensions aligned to training plans identified by the business and provide support to operational managers.
- Liaise with management around learners performance once training has been completed.
- Complile training calenders monthly on training identified for contracts sites.
- Report on completed training interventions by submitting training attendances registers and assessments tools.
- Plan and schedule learning interventions both technical and behavioural to meet region needs with focus on core skills identified.
- Adhere to compliance in respect of SASSETA, BBBEE and ISO requirements.
- Book external training with accredited training providers that are SETA /QCTO accredited.
- Maintain a proper record keeping of internal and external training electronically and manually.
- Assess competency against learning outcomes of operational employees and provide proof of assessments.
- Submission of weekly and monthly training reports.
- Ensure training facilitation is aligned to the Thorburn SOMS, Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.
Qualifications
- Matric / Grade 12
- 3 to 5 years training facilitation experience, prefarably in security environment
- Possess a Facilitation Qualification
- Valid Grade A Psira Certificate
- Driver’s Licence + Own Vehichle
- Assessor or Moderator certificates advantageous
go to method of application »
Duties & Responsibilities
- Prepares and cooks meats, fish, vegetables, gravies, cereals, soups, fruits, bakery products and other forms of food
- Prepares and cooks food for special diets from recipes formulated by qualified personnel
- Assists in on-the-job training and assist in directing the work of food service workers, students and other employees within area of assignment
- Assists in the preparation of salads and desserts
- Notifies supervisor of food and supplies needed. Checks in food and supplies as necessary. Maintains food production records
- Cleans kitchen, kitchen utensils and equipment; secures refrigerator and freezer
- Serves food as required
- Maintains maximum standards of sanitation and safety
- Performs other related duties and responsibilities as required or assigned
- Attends all scheduled employee meetings and brings suggestions for improvement
- Promptly reports equipment and food quality to kitchen Manager
- Uses our Standardized Recipe Card for preparing all products. Do not rely on the memory of yourself or other employees
- Operate as part of a team with good interpersonal skills
- Maintaining high quality and hygiene standards as per Companies standards
- Preparation and presentation of food
- Ensuring correct portion control are adhered to
- Ensuring the food is delivered timeously
- Assist with the planning of menus and stock control
- Follow recipes
- Flexible to work overtime when required
- Stay abreast with food trends as well as best practices
- May be required to assist with any other duties that may be outside scope of responsibility
Qualifications
- Minimum requirement Matric
- Proven cooking experience
- 2 year experience in a similar role
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Duties & Responsibilities
- All aspects of purchasing, food preparation & presentation
- Menu design, planning & implementation
- Ensure that all equipment/stock/uniforms under chef’s control are managed and kept secure
- Sound understanding of food costing.
- Prepared to assist in other units when required
- Maintain complete control of the kitchen at all times
- Spot problems and resolve them quickly and efficiently
- Charged with maximizing the productivity of the kitchen staff, as well as managing a team of kitchen staff
- Ensure that quality culinary dishes are served on schedule; the approving of all prepared food items that leave his or her kitchen
- Produce menus which demonstrate flair, imagination and an upmarket awareness that meets customer needs and VIP function preferences.
- High levels of food quality and presentation reflecting traditional and modern cuisine
- Monitor and manage a cost effective production process reflecting best practices
- Monitor and manage hygiene standard and status in all kitchens - 90 % external audit
- Maintain and manage HACCAP standard of complex /food sample management
- Ensure the compliance to Health and Safety standards on the complex.
- Promote and ensure a safe working environment to guests and staff
- Maintain all GMP’s; QA documents and best practices
- Controls such as weekly stock takes/stock rotation /per stock levels to be maintained
- Portion control /Reduce Pilferage/Losses /Batch cooking system in place
- Ensure a consistent Food and Beverage COS are maintained & Improved
- Attend nominated courses for personal development and growth
- Stay abreast with food trends
- Maintain a high standard of function presentation and skill
Qualifications
- Relevant tertiary qualification and/or equivalent in the food industry
- Minimum matric
- Minimum of 4 years’ management and professional cookery experience - Essential
- My Market and Menutec - Essential
- Must have reliable vehicle and driver’s license
- Training background
- Must have experience in functions
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Duties & Responsibilities
- Adhoc duties required,
- Deliver all goods safely and timeously;
- Ensure safe staff transport from unit to unit;
- Ensure vehicle is clean and serviced regularly;
- Ensure all delivery documents are completed accurately;
- Maintain a logbook at all times;
- Report any defects or accidents immediately;
- Complete tasks within a specified time;
- May be required to assist with any other duties that may be outside scope of responsibility;
- To work well with all levels within the company and to be professional when offering these services;
- To ensure that the experience and interaction between themselves and others are of a positive nature.
Qualifications
- Minimum Grade 12;
- Valid Driver's licence;
- Must be reliable and responsible;
- The candidate must be of sober habits and trustworthy.
go to method of application »
Duties & Responsibilities
- To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
- To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
- Assists in the preparation of meals, especially salads and desserts.
- Places entrees, salads, desserts and other food on the serving line.
- Keeps the serving line well-stocked and clean.
- May assist in training new employees.
- Stores and records food leftovers.
- Keeps canteen tables, kitchen and other areas clean and orderly.
- To ensure that customer expectations are met within the provisions of the contract.
- To ensure a high level of customer service within the area of responsibility.
- Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
- To carry out any reasonable request by management.
- To report and where possible take action when faced with customer and client complaints or compliments.
- To attend meetings and training courses as may be necessary.
- Performs related work as assigned.
Qualifications
- Be 18 years of age Must have completed at least a National Senior Certficate
go to method of application »
Duties & Responsibilities
- Administer the ordering of all food, resale and beverage items
- Operate as part of a team with good interpersonal skills
- Receive all the stock from the suppliers according to Fedics policies & procedures
- Issuing of all stock in the fridges, freezers, dry store & chemical store as per company spec with regards to portion size / quantity and in specified times
- Ensuring costing of stock/meals & functions is done timely, accurately & on a daily basis
- Receive all invoices on a daily basis on My Market
- Conduct stock takes weekly
- Maintaining high quality hygiene as per Fedics standards
- Plan for consecutive days to make sure all stock is available and report unavailability of stock
- Ensure that all the storerooms, fridges and freezers are cleaned and all products are stacked and date marked correctly at all times
- Manage all wastage and leftovers
- Do proper handovers when necessary
- Build and maintain supplier and client relationships
- Maintain the safe keeping and protecting of all products & equipment in store room
- To report and where possible, take action about customer complaints and compliments
- To relieve in this and other local units from time to time as well as carry out any reasonable request by management
- Ensure stock rotation is in place
- Report on product quality
- Operate with set store times
- May be required to assist with any other duties that may be outside scope of responsibility
Qualifications
- Matric
- Proven costing & stock control/store keeping experience – advantageous
- At least 2 year’s working experience
- My Market
- Healthcare background would be advantageous
go to method of application »
Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to Fedics standards
- Ensure all Fedics policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating
- Management of all administration, finances, debtors, budgets, etc.
- Process Fedics paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Qualifications
- Matric and Culinary Tertiary qualifications
- Minimum of 5 yrs exp in a similar role/ Management exp Familiar accounting systems
- Previous experience in the Healthcare Space would be highly advantageous.
Method of Application
Use the link(s) below to apply on company website.
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