Fresh Job Openings at Motus Holdings Limited

Job Description

1. Creating of Orders
2. Processing of invoices
3. Loading of EFTs on FNB in accordance with requirements
4. Reconciling Creditors Accounts both internal and external
5. Payment and Allocation of all creditor accounts
6. Loan account submissions
7. Sundry invoices – monthly expenses
8. Filing
9. Process all standard monthly charge
10. Opening of new Debtors & Creditors accounts in accordance with company requirements  
11. Receipting and allocating of debtors , external and internal
12. Follow up on all outstanding debtors, external and internal
13. Adhoc admin related duties

Qualifications and Experience

1. Post Matric Finance Qualification
2. 2-3 years experience in the same or similar role (minimum)
3. Drive or Automate experience
4. Dealership experience

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Specific Role Responsibilities

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

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Key Responsibilities And Duties

• Repair and service motor vehicles according to Motus standards and specifications 
• Repair and service vehicles according to specific or franchise specifications
• Establish parts required for service or repairs to be performed and ensure the correct parts are ordered
• Report to Foreman / Service Advisor promptly on any additional work required
• Obtain authorisation prior to carrying out additional work
• Obtain technical information from Foreman / Master Technician on problem jobs
• Adhere to Motus workshop policies and procedures
• Ensure that all old parts are placed in a plastic bag in the boot of the vehicle, except in the case of warranty work where old parts must be returned to the Warranty Clerk
• Ensure that all oils and consumables used are recorded on the job card
• Ensure that worked hours are clocked correctly
• Ensure that the vehicle is kept as clean as possible and that all seat and fender covers are clean
• Do not leave keys in an unattended vehicle
• Ensure that work bay is kept safe, clean and tidy
• Report any faulty / broken equipment to the Foreman / Workshop Manager
• Ensure that special tools and equipment are used according to safety regulations and specifications
• Ensure that hand tools set conforms to Motus standard
• Accept responsibility for apprentice and impart as much technical knowledge to him as possible through explanation, practice and the monitoring of work, including rectifying faults
• Reasonable requests by Management outside your job description will be performed from time to time

Qualifications and Experience

• Qualified petrol/diesel Technician.

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Specific Role Responsibilities

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behaviour.
• Evaluate vehicles correctly.

Qualifications and Experience

• Minimum Grade 12.
• 3 years sales executive experience.
• A Code 8 Driver's Licence is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets.

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Job Description

• The Service Advisor will be responsible to maximize service sales and maintain high levels of customer satisfaction by doing the following:
• To maximise service sales by using professional sales techniques
• To ensure the security of cash taken
• To create customer confidence in the brand by ensuring professional and knowledgeable performance To ensure the highest level of efficiency and courtesy when dealing with the customer
• To record customer's details and requirements accurately by means of a Job card
• To record and update service history and vehicle details accurately
• To carry out a physical inspection of the vehicle with the customer (damages to be noted) Mileage of vehicle to be noted on the job card on inspection of the vehicle
• To perform daily follow-ups with customers
• To keep clients updated throughout the day regarding vehicle progress
• To ensure completed jobs are not released without verified payment
• To ensure all CPA documentation is completed correctly as required by the Law
• To ensure the Company's quoting policy is adhered to
• To ensure payment arrangements are confirmed prior to commencement of job Confirm type of job before opening job card If customer has service / maintenance plan, ensure authorization is received Ensure costing's correct as per costing Matrix / authorization Obtain authorization from customer for any additional work required
• To ensure cash sale policies are adhered to Control your vehicles on the work-in-progress report Deposits to be taken on jobs over R 5,000 Ensure deposits of no less than 50% taken from customers on quotes exceeding R 5,000 Ensure that repair waiver forms are completed and signed by the customer
• To ensure filing system is up to date
• Ensure all warranty job cards are given to Warranty Clerk daily All costings must be done on a daily basis and especially prior to collection All labour hours should be costed on carry overs daily Communicate up-sell items to the customer with correct authorizations

Specific Role Responsibilities

• 2-3 years experience 

Qualifications and Experience

• Matric / Equivalent

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Specific Role Responsibilities

• Conduct all transactions with customers with the utmost courtesy.
• Correctly place such items in stores.
• Ensure accurate identification of customer’s needs by means of parts catalogues, computer stock lists.
• Implementation of discount structure as applicable.
• Assist all company staff in parts identification and if required, replacements.
• Assist in training new parts persons.
•  Ensure all paperwork, documentation, requisitions are properly recorded within stock control system.
• Ensure that all credit sales are made to an authorised signatory of approved account.
• Keep all parts catalogues, manufactures lists, etc. updated and tidy.
• Ensure Warehouse Manager is kept aware of stock movement.
• Notify Warehouse Manager of any difference noted when inspecting incoming goods.
• Maintain good helpful relationships with all customers and their representatives.
• Assist if required in any marketing activity as required.
• Ensure all transactions take place according to company policy.
• Ensure security of all payment received.
• Ensure that the highest level of CSI is achieved. 
• Conduct all transactions with customers with the utmost courtesy.
• Ensure the accurate identification of the customer needs.
• Adhere to the discount policy at all times.
• Give correct estimates and up-sell to workshop customers.
• Sell parts and accessories.
• Carrying out of all reasonable instructions/duties given to you by any member of management, from time to time.
• Required to do marketing, cold calling, visiting new and existing customers, opening new accounts, maintaining and retaining customers

Qualifications and Experience

• Matric
• Higher Certificates and/or Advanced National (Vocational) Certificates
• 3- 5 years' experience as a parts sales executive, with a proven track record.
• Autoline or Kerridge experience
• Dialogys & Microcat experience

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Specific Role Responsibilities

• Promotes, sells & secures vehicle orders from existing and prospective customers through a relationship-based approach.
• Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
• Introduce, with presentations, Kia Corporate Fleet to at least x15 new corporate clients per month and register on the Kia Corporate Fleet website– own initiation.
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Establishes, develops, and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• Research sources for developing prospective customers and for information to determine their potential.
• Arranges vehicle evaluations at fleet owners, ensuring that vehicles on test are always in pristine condition.
• Facilitate corporate fleet sales.
• Ensure favourable relationships between Kia Corporate Fleet and the dealer network.
• Ensure all daily interactions are recorded on CMS / Kia fleet.
• Makes telephone calls, online and in-person visits with presentations to existing and prospective customers.
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
• Identifies advantages and compares Kia’s Corporate Fleet products/services.
• Participates in trade shows, corporate events and conventions.
• Plans and organises personal sales strategy by maximizing the Return on Time Investment for the allocated area.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Analyses the territory/market’s potential and determines the value of existing and prospective customers value to the KIA Fleet department.
• Coordinates sales efforts with marketing, sales management, finance, distribution and aftersales.
• Expedites the resolution of customer problems and complaints.
• Carry out additional reasonable duties from time to time at the discretion of management.

Managerial

• Business and Operations Management
• Conflict Management
• Functional Policies and Procedures
• Governance, Ethics and Values
• Customer Service
• Apply selling techniques.
• Operations Risk Management
• Planning, monitoring, evaluation and reporting
• Problem Solving and Analysis
• Trust & integrity

Qualifications and Experience

• Higher Certificates and/or Advanced National (Vocational) Certificates in Sales and Marketing, preferably.
• Over 3 years Fleet Sales experience in the motor industry.
• Managerial experience is advantageous.
• Valid South African drivers license

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Specific Role Responsibilities

• Ensure an optimal productive and an efficient team.
• Ensure Quality workmanship delivered to customers.
• Communicate technical information, challenges and decisions to customers.
• Ensure engaged workshop staff.
• Gearing of workshop
• Development of employees and ensure required certification is in for the specific tasks.
• Responsible for Health and Safety.
• Admin functions- Check Job cards etc.
• Manage workshop assets.

Qualifications and Experience

• Grade 12/Matric.
• Bilingual English and other recognised language.
• Qualified Technician.
• Computer Literacy.
• Knowledge OEM and dealerships policies and procedures.
• Knowledge of service core processes.
• Supervisory/Management courses would be beneficial.
• Previous relevant work experience as a Technician Clear Criminal Record
• Achieve high levels of accuracy and attention to detail

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Job Outputs:

• Effectively handle all aspects of the customer’s check-out and check-in rental transaction in accordance with company, quality control, claims and accident procedures.
• Making, amending, cancelling and monitoring reservations as required.
• Provide excellent customer service, effectively assisting with customer queries.
• Various admin and general office duties, for example capturing fuel, VRV’s, non revs etc., following up on overdue rentals, scanning, partial billing, fleet movement control, claims reports, rental deposits, handing in and recording of all customers lost property recoveries from vehicles.
• Responsible for the security and quality control of vehicles and other company property.
• Identification and reporting of expired licenses, service due vehicle and any other issues not conforming to our quality standards.
• Adherence to good housekeeping and general cleanliness standards for branch environment.
• Other duties on request.

Qualifications and Experience

Minimum Experience:

• Minimum of 2 year front office/ customer service experience.

Minimum Qualification:

• NQF level 4 (Matric or equivalent)

Minimum Requirements:

• Code 8 driver’s license – must have at least 1 years driving experience.
• Computer literate.

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Job Outputs: 

• Cleaning of vehicle interior and exterior to our high standards.
• Vehicle quality control, including identification and reporting of expired license vehicles and any other issue that does not conform to our quality standards.
• Refueling vehicles, checking tyre pressure and oil/water/other fluids after every rental.
• Delivering vehicles to customers in accordance with our procedures.
• Handling vehicle check-ins in accordance with company, quality control and claims procedures.
• Maintaining cleanliness of yard and other surrounding areas.
• Maintaining the integrity of the company by behaving ethically and safeguarding the assets and interests of both the business and our customers.
• Other duties on request.

Qualifications and Experience

Minimum Experience:

• 2 years relevant driving experience

Minimum Qualification:

• NQF Level 4(Grade 12 or equivalent)

Minimum Requirements:

• Valid, unendorsed Code 8 driver’s license (at least 2 years old)
• Computer literate (basic level will suffice)
• Able to read a map.

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Specific Role Responsibilities

• Perform maintenance and repairs to vehicles on fleet across a diversity of different brands.
• Diagnose and inspect for defects or required repairs.
• Carry out scheduled services and maintenance as necessary and planned work as required.
• Supervise others involved in maintenance tasks where a team effort is required to complete a task.
• Advise the workshop manager of any major repairs or replacements to the vehicles.
• Perform admin duties relevant to the role.
• Maintain inventory control by completing necessary admin for booking out parts and adhering to process in place for this.
• Maintain lube controls.
• Complete reports to report problems and work performed.
• Maintain safe and clean working conditions.

Minimum Experience:

• 4 years workshop experience (if unqualified).

OR

• 1 years experience as qualified workshop Technician.

Minimum Qualification:

• Grade 12/ Senior Certificate

Preferred Qualification:

• Qualified trade Technician/ Tertiary education relevant to national motor trade.

Minimum Requirements:

• Basic computer skills – essential.
• An unendorsed drivers’ license – essential.
• Technical competence across diverse brands – an advantage.

Note:

• The role is shift-based and also includes weekends as per a rotational roster, allowing for 4 consecutive days off over a 3-4 week period (rough estimate).
• Successful candidates must be willing to work overtime (if required)