Fresh Jobs at Absa Group Limited (Absa)

Job Summary

• Provide superior, seamless customer experience and offering suitable solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment, to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers.

Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.   
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements.
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• The primary purpose of the role is to support the Head of ARO RBB and country Bancassurance teams in the execution of the strategic priorities with specific reference to Bancassurance penetration, collaboration with chosen Insurance Partners, management and reporting thereof in the chosen markets.

Job Description

• Accountability: Execution of ARO Bancassurance Strategy
• Monitor sales performance within the business unit and work with country heads of Bancassurance as well as the Business Development managers within the internal Insurance manufacturers to drive the execution of sales initiatives for both Banks ARO Insurance primary partners.
• Work with country Bancassurance teams to execute ARO Bancassurance strategic initiatives.
• Support country Bancassurance teams in the implementation of customer value propositions (CVP), working with all stakeholders in relevant business areas through the appropriate stakeholder engagement structures.
• Continuously monitor the operational effectiveness within the country Bancassurance spaces with a view of sealing any operational gaps.
• Accountability: Key Relationships Management 
• Optimise Bank ARO Insurance primary partners collaboration by monitoring the execution of agreed initiatives aimed at enhancing growth and penetration of insurance into bank database (in insurance-present markets).
• Identify and lead ad-hoc stakeholder engagement actions in any required area to ensure common understanding of opportunities and objectives and to obtain commitment for execution on agreed deliverables.
• Accountability: Business Intelligence and Performance
• Ensure implementation of integrated business performance measurements capability aligned with the Bancassurance strategy, appropriate to all levels of the business, utilizing the existing business data- and MI teams.
• Engage with the Centre Insurance MI Team to incorporate Bancassurance into business intelligence and analytics capability to optimize the identification, scope and planning of sales opportunities.
• Provide input into the design and implementation of appropriate and integrated sales scorecards through the Centre RBB & Insurance MI teams.
• Consolidate monthly financial reports as received from ARO markets. Provide support to the Head of RBB in obtaining appropriate Bancassurance financial reporting in the business unit.
• Monthly reporting of ARO Bancassurance financials including but limited to, commission reconciliations, financial projections, etc.
• Accountability: Risk, Governance and Control 
• Continuously drive close collaboration with country teams to ensure proper alignment and integration of controls in their systems and processes.
• Monitor adherence to the Bancassurance Standard by country teams.
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Group Policies and Policy Standards, understand and manage risks and risk events (incidents) relevant to the role.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.t.o. Finance methodology, governance and delivery objectives.

Job Description

• Financial Reporting: 
• Prepare financial reports, both management and adhoc, by coordinating the execution of the day to day and general accounting functions in order to enable decision making.
• Present monthly reports by ensuring the completeness, accuracy and relevance of the information to be presented to enable Group Finance Management Team to make informed decisions. Prepare, sign off and discuss the short term plan (STP), medium term plan(MTP) and rolling forecast(RAF) and budgets with the relevant stakeholders to enable consolidation into Finance forecast and budget.
• Work with the team to consolidate the financial plans generated by MTP, STP and RAF and sense check the consolidations prior to recommending 2 approval by the Head of Group Finance | Advisory Support:
• Provide advice and support to management on financial risks that might have an impact on profitability by discussing at regular intervals all financial related matters
• Financial Control and Compliance: 
• Sign off on the quarterly supplementary schedules and attestation to Group Finance prepared by the relevant staff in the prescribed format.
• Maintain appropriate internal controls in line with Absa group policy by reviewing regularly all variance reports and other reports where applicable. Interact with the Internal and External Audit team and provide necessary information as and when required Ensure cost centre Managers comply with all regulations and policies when reflecting the financial position of the business
• Stakeholder Management: 
• Communicate financial policies, procedures, standards and guidelines to the Senior Business Manager and Group Finance Management Team. Support projects by developing the financial component of the business case that is created by the management team to actively track and change benefits and costs of the project. Provide strong support to the operational team by having regular meetings with to share financial performance.
• Executive Administration:
• Prepare the key themes, presentations and reviews for the Senior Business Manager and assist with detailed content when required.
• Ensure that presentations are packaged to reflect the business unit's brand and the Senior Business Manager’s preferred style.
• Screen requests for meetings or events to be attended by the Senior Business Manager and determine which ones would be appropriate for personal attendance and which ones should be delegated to other managers in the business unit.
• Sign off proposals, quotes, invoices etc. based on the mandate delegated by the Senior Business Manager.

Preferred requirements:

• Financial Management or Accounting Degree
• Min 5 year banking experience
• Transfer pricing and costing knowledge
• Preference for CA (SA) or CIMA

Education

• Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)

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Job Summary

• To follow the six steps of financial planning in executing the role of a FAIS licensed financial adviser. A professional introduction must be made to introduce the adviser and the services offered by the adviser. Upon client approval the adviser may conduct a Financial Needs Analysis (FNA) in the disciplines of Investment, Life Insurance and Estate planning. Based on the concluded FNA to make recommendations to address single or multiple needs identified on behalf of the client. Advice recommendations will must be presented under the license categories for which the adviser is accredited Absa approved product(s) that are deemed will meet the needs of the client. On client acceptance of all or part of the advice, the adviser is required to implement the accepted advice through Absa’s new business processes. The adviser must conduct regularly review of the client needs to assess continued suitability of implemented solutions. In these reviews, new needs may be addressed and changes to existing plans be proposed to ensure continued solutioning of client needs. Adviser must continue to ensure ongoing Fit and Proper status to enable them to offer services under an Absa advice license.

Job Description

• Accountability: To establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, product providers and Adviser Support staff)
• Participate in reciprocal leads activities and sales/pipeline meetings to identify opportunities for new or repeat business, and fully utilising Absa’s bancassurance structure.
• Assess client’s needs through use of recommended needs analysis tools, ensuring that the client is aware of the full value proposition offered by AIFA.
• Prepare recommendation and quote for appropriate risk and investment solutions based on the client’s individual needs and profile.
• Present recommendation to clients, ensuring that all FAIS regulations are followed regarding advice given.
• Follow all the steps in the designated client engagement process as specified by Absa Advisers.
• Provide regular feedback to the Regional Manager on actions taken to progress the lead to business.
• Network, on an ongoing basis, with all stakeholders in Everyday Banking (PGM’s and Regional Managers) and elsewhere by attending their meetings and social gatherings to position the Absa Advisers' value proposition to the Bank and to the clients
• Accountability: Meet sales and/or growth targets
• Do activity planning by identifying the clients to be approached/contacted during a particular period in conjunction with Everyday Advice Executive.
• Using the leads information provided by the source and or Regional Manager listings, as well as leads sourced through own prospecting activities and determine the client's financial needs.
• Make exclusive use of Absa’s Financial Needs Analysis tool (Avalon from Aug 2024 onwards) to conduct a comprehensive Financial Needs Analysis for the client.
• Obtain the client's consent to access his/her existing policy information by getting him/her to sign the relevant documents to get a comprehensive view of the client's financial needs.
• Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate products and or solution(s) to address financial needs.
• Generate and discuss a formal recommendation including product quote(s) for the client.
• On acceptance of part or all the advice recommendations, complete the necessary product application forms and ensure that the client signs the forms to indicate his/her consent to engage in a transaction(s).
• Gather, generate, and complete all the necessary compliance documentation (e.g., Client Advice Record, copy of ID, Financial Needs Analysis, FICA).
• Submit the proposal forms to the relevant product providers for processing.
• Ensure that the issued policy aligns to the recommended product.
• Review the client's portfolio at a minimum of once a year and contact the client based on the adviser and client agreed contact strategy to maintain a healthy client relationship.
• Provide a report back to the Regional Manager and Everyday Banking stakeholders on the strike rate (i.e., the number of leads provided that were converted to business) where applicable.
• Seek business opportunities from external sources as necessary to grow the book of business and reciprocate leads to Regional Managers and PGM’s.
• Accountability: Manage own commission earnings
• Capture the correct Policy Relevant Information (PRI) number on the Commission system.
• On a monthly basis, check the accuracy of the commission statements received from the Broker Commissions department.  Verify that all the PRI numbers reconcile to the commission paid and reflected on the statements Keep the client database up to date by ensuring that new clients are added to the database.
• Follow up on unpaid premiums and lapses by contacting the clients to establish the reasons for the problems Manage the suspense account timeously by clearing it on the system at month end.
• Accountability: Practice Management
• Ensure that staff members (Adviser Assistants) have a clear understanding of their roles and responsibilities within the adviser practice.
• Arrange for staff members to receive the relevant training (Absa programs for the Interns) e.g., systems training, product training and operational training.
• Provide coaching and mentoring to assistant(s) with regards to facilitate knowledge and skills development.
• Participate performance development (PD) discussions as required by the Absa performance management standards.
• Take the necessary corrective actions in cases of underperformance in consultation with the Regional Manager. Implement controls with regards to compliant record keeping in accordance with minimum Absa business standards (i.e. FAIS, FICA, FSB and)
• Liaise with  Provincial Operations Office) with regards to maintenance of systems and equipment and provision of other services
• Complete all the required compliance exams in the specified timeframes (e.g. Anti-Money Laundering, Sanctions, BCM, Basic Financial Crime Concepts).
• Remain fit and proper as required for FAIS flagged roles.
• Provide monthly feedback to the branch, and Business Bank, regarding non-interest income (seat costs) and cross-selling opportunities
• Segment the client base according to profile, income potential and commission income.
• Engage with business development strategies with the support of the Regional Manager and our practice management subject matter experts to maximise the sustainability of the adviser practice
• Accountability: Personal Development
• Attend all the required training to attain accreditation to market Absa approved products.
• Attend all the requisite internal training (i.e FAIS-related programs/courses).
• Attain the required FAIS credits in order to attain Fit and Proper status
• Ensure that Fit and Proper status is maintained (honesty, integrity, financial solvency)

Education

• Bachelor`s Degrees and Advanced Diplomas: Accounting, National Senior Certificate/ Matric (Grade 12)

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Job Summary

• The vacancy requires minimum 3 years experience as a specialist actuary to perform short-term actuarial pricing, guiding strategic initiatives through data and making actionable recommendations.

Job Description

• The vacancy requires minimum 3 years experience as a specialist actuarial to perform short-term actuarial pricing, guiding strategic initiatives through data and making actionable recommendations. Education, must have more than 9 actuarial exams completed.
• Administrative and operations support: Provide Actuarial administrative and operations support against standard operating procedures | Ad Hoc duties: Provide support to customers and team as required on an ongoing basis | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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• To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist forensic expertise.

Job Description

• Investigations: Investigate all theft, fraud and corruption cases allocated, end to end by ensuring that all investigative/operative methodologies and standards (e.g. planning, reporting) are adhered to within prescribed time limits
• Compile a comprehensive case report containing the factual findings of the investigation, recommendations addressing people, processes, procedures and system failures or internal and external threats and forward the final report to Stakeholders.
• Provide relevant findings and evidence for the use in disciplinary purposes and CCMA matters to Line Management and Employee Relations to ensure that appropriate and successful sanctions are handed down.
• Attend disciplinary / CCMA hearings when required. Attend criminal / civil court proceedings when summons to do so, to provide expert evidence in Court, relating to Absa's products, processes and flow of transactions to obtain successful prosecutions. |
• Risk Identification and Fraud Prevention: Identify fraud risks or emerging risks during the course of an investigation or interactions with internal and external stakeholders, escalated upon discovery, to the relevant business unit and the Fraud Defence/Strategy Recoveries and Remediation Department for assessment and closing of gaps related to processes, policies and systems.
• Conduct a proper risk assessment with each investigation, which includes quantification of the loss, insurance claims, media impact / exposure, blocking accounts, claims, provisions, risk mitigation and compliance reporting, Ombudsman queries and engaging with Group Legal Services etc.
• Identify high-risk Business areas, through feedback received from parties attending risk forums / investigations outcomes and perform specific fraud awareness presentations at the respective Business Units to the identified staff.
• Inform Heads of Business via e-mail of new trends / scams identified with further escalation to Stakeholders and Business Units for further actions. |
• Operational Requirements and Compliance: Identify areas of improvement, make suggestions/recommendations on ways of working, concerning the investigative and operating methodologies, to line management, for further consideration, to improve standards and workflow. Adhere and comply with the Group policies and procedures as set out on the Absa Intranet i.e. attestations, compulsory compliance training, via the Absa Learning system.
• Work co-operatively with colleagues, contributing positively and constructively to the achievement of the organizations’ objectives. |
• Stakeholder Management: Develop and maintain relationships (establish relevant networks) with all internal and external stakeholders such as however not limited to (Absa Business Units, SAPS, other Banks, SARS etc..) to ensure that their co-operation can be obtained when required for key operations (e.g. recovery actions, data mining).
• Interact with counterparts in the industry to share information, gain an understanding of the threats and risks and to ultimately keep abreast of changes in the field and in the industry. Actively participate in regular meetings with stakeholder / business, providing meaningful input and sharing information on best practices / investigation findings /risk identifications etc. | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Law, Military Science and Security (Required)

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Job Summary

• The overall responsibility of Product Control includes P&L reporting, balance sheet substantiation, and/or responsibility for process ownership within an asset class, and/or involvement in broader, floor wide Product Control initiatives.

Job Description

• Reporting & Substantiation related responsibilities include:
• Accounting – posting to the General Ledger accurate and timely information
• Substantiation of the trading balance sheet – ensuring the full trading balance sheet can be substantiated
• Regulatory reporting alignment - ensuring the Balance sheet is aligned to reports send to regulators
• Data ownership – Ensuring the quality and accuracy of the data going downstream to other infrastructure areas
• Control environment – Overseeing the control environment in which the business operates
• P&L review – understanding and providing commentary on the P&L
• In the process of production focus is needed on:
• Reporting – Ensuring reporting is accurate and timely
• Control – Continue to implement the on-going control environment and report any deficiencies or issues to managers

Critical to your responsibilities: 

• P&L reporting and BS substantiation
• Interaction with key stakeholders
• Process Owner
• Strategic and/or Project and /or Change related Initiatives

Preferred education, qualification & skills:

• B degree/similar qualification in a financial/related discipline with 5 years relevant experience or CA(SA)
• Investment banking or Product Control experience
• Product specific knowledge
• Experience in creating and maintaining an effective control environment

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Summary

• To develop and execute segment specific Client Value Propositions as well as to provide advice, support in the formulation and associated improvement of these segment specific Client Value Propositions for Business Banking.

Job Description

• Client Strategy and Solutions: Design, develop and maintain client value propositions for specific segment and subsegments. Translate the segment client strategies into actionable and measurable CVPs. This is to encompass segment strategy and tactics, products and services, sale and service model, pricing customer experience relationship model and rewards.
• Data & Information gathering and research: Identify internal data and information sources and establish information channels and networks (formal and informal) for the purpose of obtaining pertinent data and information which can be meaningfully transformed into value adding customer intelligence. Obtain internal customer data and information - with an emphasis on the customer segmentation and related segment characteristics, dynamics and behaviour.
• Analysis and Insights: Analyse and interpret the internal landscape in terms of Absa customer - inclusive of product usage, channel usage, frequency of interactions, geography, customer experience and performance – in order to provide various integrated views and insights of customer to inform CVP’s. Develop an in-depth understanding of customer (within context of the Absa segmentation) needs and wants through external and internal research.
• Segment research: Identify the need and support the implementation of primary research on the segment market. Actively keep up to date with all relevant knowledge, legislation, competitors and developments within the business unit and banking industry that may have an impact on the Business Advantage
• Customer Value Proposition (CVP) Development, Maintenance and Measurement: leverage insights to identify CVP development requirements and establish development initiatives, in conjunction with the relevant business partners. Engage with various Absa stakeholders to develop deep understanding and insight of the performance of existing product and service propositions, identify areas of performance improvement and translate into actionable plans.
• Business Enablement: Establish and maintain relationships with key internal and external stakeholders to identify cross-functional business growth opportunities and platforms to communicate Relationship Banking Segments business intent and performance objectives.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Develop solutions to current business problems that make commercial sense by extracting, analysing, and interpreting relevant data and engaging with key enablers in the business.

Job Description

• Data Capabilities: Build analytical tools to generate insights, recognise patterns and predict behaviour |
• Business Partnership: Present insights/tactical plans to business areas to enable enhancements, new initiatives etc within the specific business being supported, to ultimately enable a better customer experience |
• Data Governance and Control: Ensure accuracy of Data collected and ensure Data governance required are met and adhered to | : | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To provide complex advice and support in facilitating long term strategy development for the business, prepare pertinent reporting information for all stakeholders of the business for informed decision making,  and to formulate associated practices to ensure operational implementation and adoption in terms of governance management methodology and delivery objectives.

Job Description

• Accountability: Strategy Development
• Conduct market research and analysis to identify trends, opportunities, and risks that impact business performance. 
• Extract key intelligence to present to the Management on a monthly basis to support their strategy definition and tactical change decision making. 
• Facilitate and develop targeted segment specific strategies 
• Investigate and embark on a continuous market scanning to identify and stay abreast of market trends and activities to inform opportunities for new or enhanced products and services.
• Engage with key internal and external stakeholders to gather insights, align expectations, and drive strategic initiatives
• Prepare and present reports, dashboards, and analyses to inform leadership decision-making
• Identify and propose innovative solutions to address business challenges and leverage emerging opportunities
• Analyze potential risks associated with strategic initiatives and develop mitigation strategies
• Accountability: Governance
• Establish appropriate governance structures to facilitate decision making, strategic risk management and performance tracking.
• Assist with developing a strategy for the Governance management to achieve the strategic objectives set by the business leadership aligned to the overall business strategy
• Ensure business units undertake strategic planning that is mindful of Risk through regular engagement with the business units.
• Maintain and develop awareness of risk management issues and changes
• Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards
• Oversee the development of key risk scenarios, and review project risk logs to identify high impact, high probability items and ensure that adequate risk mitigation and risk acceptance takes place. 
• Carry out health checks and advising on solutions during the lifetime of the programme and individual projects.
• Accountability: Reporting
• Design and maintain standard reporting templates against relevant business requirements. 
• Collate required information from relevant sources to ensure that reporting timelines are adhered to.
• Track key strategic initiatives, red flags and problematic themes for executive attention.
• Ensure adequate reporting mechanisms are in place to track the realisation of benefits defined in Business Cases and escalate issues to the Business Sponsors.
• Drive delivery performance through quality metrics and clear communications
• Ensure timely and adequate reporting to the Executive committee and the Board, as required.
• Generate ad hoc reports/dashboards/executive summaries reflecting the overall portfolio health (progress, stage, status, finances, etc.) of strategic initiatives, as required.
• Establish the framework for portfolio, programme and project reporting according to the frequencies determined by the key stakeholders. Manage the preparation of various consolidated executive summaries/dashboards/reports for the business strategic initiative portfolio, as required by various Business Unit, Absa and Group Executive Committee requirements.
• Monitor and report on the smooth transition of the programme to business as usual with a focus on continued delivery after closure, and sustainable business adoption.
• Accountability: Stakeholder Management
• As required, actively promote the collaborative engagement of internal and external stakeholders of suppliers, projects 
• Build strong relationships with both internal and external stakeholders
• Ensure impeccable and timeous service levels.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• We are building our talent pool! If you are interested in building your career within the MyMI function please come and talk to us. This type of role encompasses the development, interpretation and providing of financial information support to all stakeholders across the CIB businesses and coverage areas, for informed decision making, within a high performing team environment.

Job Description

• Review and present monthly financials and variance commentary at Divisional Manco meetings and where required support the Senior Finance Business Partners with presentation to EXCO Meetings.
• Compile and present financial dashboards to the relevant business owners on a monthly basis including financial actuals against forecasted trends.
• Participate in business initiatives or Group and Cluster financial initiatives on behalf of the business unit where required and ensure deliverables and frameworks are effectively implemented in own area of responsibility. (e.g. financial transfers between business units, group financial projects and business unit level financial drives and programmes).
• Assist stakeholders to develop and deliver key reporting frameworks, utilising MyMI's online platforms. Identify the financial reporting needs of the business stakeholders, create project specifications for the MyMI development teams and project manage the requests to completion.
• Monitor financial trends and identify gaps, motivate requests and new ways of work to the Senior Business Partner.
• Obtain a thorough understanding of the business unit’s strategy and explain it to team members in such a way that they understand the contribution they have to make.
• Provide financial reporting, advice and guidance to line managers and business owners on new initiatives, current budget management practices and trends in expenditure in their areas of accountability.
• Provide effective stakeholder management of business owners, MyMI users and the MyMI development teams.
• Explain targets and take accountability for the monitoring and achievement of own and team performance objectives in the department in terms of return on investments, financial risk, financial planning and governance.
• Conduct basic statistical analysis to track performance variances and determine the root causes of errors. Make recommendations for productivity or process enhancements to process owners
• Populate balanced scorecards for the specific department on a monthly basis. Work with the team to address shortcomings during the next month. Escalate any major issues identified to the next level manager
• Address any process failures specific to the department under management
• Ensure budget accuracy and completion for dashboards
• Prepare financial reconciliations to GL, submitted on a monthly basis.
• Ensure that processes, control requirements and risk management frameworks that have been designed for the area are understood by all members of the team and that these are adhered to on a monthly basis.

Qualification

• CA (SA) or CIMA or MBA qualification preferred.
• 3+ years professional financial management experience
• 2+ years Banking Experience

Knowledge and skills:

• Experience in executing finance processes.
• Experience in commercial innovation environments
• Broad Finance including strategic, commercial, legal, risk and operational aspects
• Understanding of the financial services sector within a professional business environment

Competencies: 

• Deciding and initiating action
• Learning and researching 
• Commercial solutions
• Relating and networking 
• Adapting and responding to change
• Persuading and influencing 
• Creating and innovating

Points to consider:

• Dashboards- project management
• Stakeholder management
• Data accuracy and completeness
• Adhere to process management ie. project spec
• Problem solving initiative/analytics
• Strong data management skills

Education

• Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)