Fresh Jobs at Beekman Group

• We are looking for self-driven, sales-oriented Reservations Outbound Consultant to assist our Members with their booking needs. You will provide various planning and booking services, including answering customers’ queries, making travel suggestions. Handling queries via phone, email, social media and/or face-to-face consultation as well as attending to assigned outbound call programmes.
• To be successful as a Reservations Outbound Consultant, you must be able to work with minimal supervision and have excellent customer service skills. An individual that is self-motivated to achieve sales targets.

Key Performance Areas:

• Commit to The Beekman Way (an internal Group programme to work together cohesively and towards a common goal, focusing on the customer by going out of one’s way to meet customer needs).
• Attend to client queries & reservations in accordance within SLA metrics, including but not limited to:
• Query turnaround time
• Customer service survey
• Production
• Achieve targets as provided by department manager.
• Perform additional duties as assigned, including but not limited to general client queries.

Key Competencies & Personal Attributes:

• Matric with 2 years relevant Call Centre experience
• Experience working in sales or customer service, preferably in the hospitality or travel industry
• Excellent written and verbal communication skills in English
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Ability to work under pressure
• Ability to work in a fast-paced environment

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• We are seeking a detail-oriented, analytical, and proactive individual to join our team as an admin controller. This role focuses on transforming property information into compelling, accurate, and high-performing listings across multiple online platforms.
• The ideal candidate is someone who can interpret content, make informed decisions, and strategically present properties to maximise exposure and bookings—while always maintaining honesty and compliance with advertising standards.

Key Performance Areas:  

• Review and analyse property information and written content
• Create, structure, and optimise listings across various online platforms (e.g., booking sites, property portals, social media)
• Adapt content based on platform requirements, audience, and best marketing practices
• Ensure all listings are accurate, compliant, and aligned with brand standards
• Strategically position properties to maximise visibility, engagement, and bookings
• Organise and coordinate content into clear, structured formats
• Continuously review and improve listing performance by making informed adjustments
• Collaborate with internal teams to gather, clarify, and refine property information

Minimum Qualifications and Experience:

• Strong written communication and content structuring skills
• Excellent attention to detail and organisational ability
• Analytical mindset with the ability to interpret information and make sound decisions independently
• Experience managing content across digital platforms (property platforms, e-commerce, or similar is advantageous)
• Ability to adapt tone, format, and messaging for different audiences and channels
• High level of accountability and ownership of work
• Ability to prioritise, sift through large amounts of information, and convert it into clear, usable content
• Understanding of digital marketing principles is a plus