Fresh Jobs at CBRE Excellerate

About the role

• The Grade B Security Officer will report directly to the Compliance Officer and will be responsible for ensuring full compliance with the Site Job Description, while supporting the efficient and effective day-to-day operations of the site.

What you will bring

• Strong communication and interpersonal skills
• Ability to engage effectively with clients, staff, and the public
• High levels of professionalism and integrity
• Strong leadership qualities and sound decision-making ability
• Proactive approach to identifying and resolving security risks

Inherent requirements for the position (non-negotiable)

• Matric (Grade 12)
• PSIRA Grade B registration
• Minimum 5 years’ experience in the security industry
• 3–5 years’ experience liaising directly with clients on security-related matters

Additional demonstrable requirements:

• Sound knowledge of security industry regulations and operational requirements
• Strong verbal and written communication skills
• Professional appearance and personal presentation suitable for a client-facing role
• Ability to compile and submit detailed reports

What you will be doing:

• Enforce the Company Disciplinary Code of Conduct
• Ensure efficient and effective operation of the site
• Handle and resolve staff and client complaints professionally
• Perform all duties in line with the Site Job Description
• Take a proactive approach to security-related matters
• Communicate effectively with staff, clients, management, and the public regarding security requirements

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About the role: 

• The Tactical Officer is responsible for providing high-risk security support and armed response services within assigned operational areas.

Key Responsibilities:

• To respond to security incidents, high-risk situations and operational alerts promptly and in line with approved tactical and safety procedures
• To support intervention operations during high-risk scenarios, including armed response, standoffs, arrests and containment situations as directed.
• To maintain situational awareness and visibility within assigned operational areas to deter criminal activity and security threats
• To maintain a high-visibility presence in assigned areas of operation through patrols, monitoring and proactive engagement
• To monitor intelligence sources, including social media platforms, and respond or escalate potential threats as directed
• To identify potential risks and report emerging threats to management for preventative action
• To interact professionally with clients, members of the public and SAPS during operations and incidents.

MINIMUM REQUIREMENTS:

• Matric certificate (essential)
• PSIRA Grade B Registered
• Minimum 3 years’ experience in the security industry
• Code 08 Drivers Licence with a clean driving record
• Firearm Competency (Handgun, Shotgun and Rifle)
• Tactical Training Certificates
• Armed Reaction Certificate is advantageous
• Armed Reaction experience is advantageous.

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About the role

• The Grade C Security Officer will report directly to the Compliance Officer and will be responsible for ensuring full compliance with the Site Job Description, while supporting the efficient and effective day-to-day operations of the site.

What you will bring

• Strong communication and interpersonal skills
• Ability to engage effectively with clients, staff, and the public
• High levels of professionalism and integrity
• Strong leadership qualities and sound decision-making ability
• Proactive approach to identifying and resolving security risks

Inherent requirements for the position (non-negotiable)

• Matric (Grade 12)
• PSIRA Grade C registration
• Minimum 3 years’ experience in the security industry
• 1–2 years’ experience liaising directly with clients on security-related matters

Additional demonstrable requirements:

• Sound knowledge of security industry regulations and operational requirements
• Strong verbal and written communication skills
• Professional appearance and personal presentation suitable for a client-facing role
• Ability to compile and submit detailed reports

What you will be doing:

• Enforce the Company Disciplinary Code of Conduct
• Ensure efficient and effective operation of the site
• Handle and resolve staff and client complaints professionally
• Perform all duties in line with the Site Job Description
• Take a proactive approach to security-related matters
• Communicate effectively with staff, clients, management, and the public regarding security requirements

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About the role

• We are seeking an experienced and results-driven Integrated Services Manager to lead the delivery of integrated Security, Cleaning and Parking Services at Riverside Mall, Nelspruit. Reporting to the Regional Manager, the successful incumbent will be responsible for driving operational excellence, managing client relationships, ensuring contractual compliance, leading multidisciplinary operational teams and implementing continuous improvement initiatives to deliver exceptional service standards.

What you will bring

Inherent requirements for the position (non-negotiable)

• Grade 12 (Matric).
• PSIRA Grade B Registration.
• Firearm Competency Certificate.
• Valid Code 08 Driver's Licence and own reliable vehicle.
• 5–10 years' management experience within the Security, Cleaning and Parking industries.
• 3–5 years' Facilities Management experience.
• 3–5 years' Retail Operations experience.
• Strong Health and Safety knowledge and experience.
• Proven experience conducting Risk Assessments and Site Surveys.
• Solid computer literacy.

Additional demonstrable requirements:

• Security Management qualification will be advantageous.
• SHEQ qualification will be advantageous.
• Minimum two (2) years' training relating to "Introduction to Contract Cleaning Managers".
• Previous Military or SAPS experience will be advantageous.
• Excellent leadership, coaching and people management skills.
• Strong client relationship management and stakeholder engagement abilities.
• Excellent verbal and written communication skills.
• Proven negotiation, planning and problem-solving skills.
• High ethical standards with a strong customer service focus.
• Ability to manage multiple operational priorities in a fast-paced environment.

What you will be doing

• Lead and manage the delivery of integrated Security, Cleaning and Parking Services.
• Drive operational excellence by implementing effective systems, controls and continuous improvement initiatives.
• Ensure compliance with company policies, procedures, contractual obligations and the Company's Disciplinary Code of Conduct.
• Manage and develop multidisciplinary operational teams to achieve service delivery objectives.
• Build and maintain strong client relationships while identifying opportunities to enhance service delivery.
• Coordinate operational activities between site teams, support departments and clients.
• Ensure all personnel perform their duties in accordance with site-specific Job Descriptions and operational requirements.
• Oversee on-site recruitment, training, coaching and performance management activities.
• Attend client meetings and provide innovative, site-specific operational solutions.
• Conduct operational reviews, risk assessments, site surveys and investigations, preparing detailed reports and recommendations.
• Monitor operational performance through effective reporting, compliance monitoring and quality assurance processes.
• Participate in senior operational meetings and contribute to strategic operational planning.

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About the role

• The Site Manager (Security) is responsible for the effective day-to-day management of site-based security operations, ensuring contractual compliance, disciplined manpower management, proactive risk control, and high-quality client service delivery in line with Excellerate Services Group standards, client SLAs, and statutory requirements.

What you will bring

Inherent requirements for the position (non-negotiable)

• Grade 12 (Matric) - essential
• PSIRA Registration (Minimum Grade C; Grade B advantageous).
• Minimum 2-4 years’ experience in the security industry
• At least 1-2 years’ experience in a site supervisory role or acting site manager role
• Knowledge of security operations, post instructions and access control procedures
• Working knowledge of the company SOPs and client site requirements
• Basic understanding of Health & Safety procedures and incident reporting
• Computer literacy with working knowledge of MS Word and basic Excel
• Ability to complete reports and maintain site documentation

Key Competencies:

• Good verbal and written communication skills (English; additional local language advantageous)
• Basic people supervision and staff coordination skills
• Ability to follow instructions and escalate matters appropriately
• Good reporting and record-keeping ability
• Strong sense of discipline, integrity, and professionalism
• Ability to handle client interaction at site level professionally

Key Responsibilities

• Responsible for supervising security officers on site and ensuring all posts are manned according to the roster and post instructions.
• Reports any shortages, late arrivals, or deployment issues immediately to the Key Accounts Manager.
• Responsible for monitoring attendance, timekeeping, and conduct of security officers on site in line with the Company Code of Conduct.
• Escalates disciplinary issues and supports investigations as instructed by management.
• Responsible for coordinating the immediate site response to incidents and ensuring incidents are logged accurately in the occurrence book.
• Escalates incidents and submits reports to management within required timeframes.
• Responsible for ensuring that any workplace injury, accident, or health and safety incident is reported immediately to management in line with company procedures.
• Responsible for day-to-day communication with the client regarding site issues and operational matters.
• Refers complaints, service concerns, and requests for changes to management for action.
• Responsible for checking access control registers daily to ensure entries are completed correctly and legibly.
• Reports irregularities and submits exception information to management.
• Responsible for checking that issued equipment and uniforms are worn correctly and are serviceable on site.
• Reports equipment shortages, defects, or losses to management for corrective action
• Responsible for conducting after-hours site visits, standby duties, and responding to urgent operational calls when required.
• Attends meetings or provides telephonic support on rest days