Fresh Jobs at Clicks Group

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures 
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Minimum requirements

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

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Job Objectives:

• To monitor the processing of purchase orders to ensure department KPA and business SLA’s are met.
• To build a motivated and competent team by providing support, coaching, training and mentoring to staff; and to complete administrative tasks relating to time and attendance and performance management within required timeframes.
• To deal with all employee relations tasks in a professional manner and timely manner.
• To manage the expenses for the team to ensure that it is aligned to budgets.
• To accurately analyse all expense account groups to ascertain whether all costs have been accounted for accurately and in the correct financial period.
• To submit accurate weekly and monthly reports.
• To prepare, maintain and update all purchase order templates used by the business for purchase orders creation.
• To ensure that all rejected orders are addressed and resolved in line with KPA deadlines.
• To assist with the clearing all open purchase orders that are aged.
• To resolve vendor queries within stipulated timeframes.
• To complete testing for approval of projects directly impacting the team.
• To be an authorised signatory for releasing Accounts Payable payments on the banking platform and approve payments within agreed timeframes.
• To prepare documentation to provide support for audit purposes and financial controls.

Minimum requirements:

Qualifications and Experience:

•  Finance degree/ diploma (Essential)
• 2 Years relevant experience in similar position.
• Experience in managing a team.
• Finance background and an understanding of related transactions.
• SAP (Essential)
• MS Office Suite

Skills, Abilities and Job Related Knowledge:

• Strong problem solving skills.
• People management.
• Computer literate.
• Good administration and team leadership skills.
• Good planning and organisational skills.
• Good attention to detail
• Excellent communication skills.

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Job Objectives:

• To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
• To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
• To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
• To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
• To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
• To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
• To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
• To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements:

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
• Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

• Sound understanding and application of financial management principles
• Strong retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of Customer service excellence
• Knowledge of labour legislation and IR practices 
• Knowledge of competency based interviewing
• Sound managerial skills
• Results and target driven
• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Strong financial acumen

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Job Objectives:

• To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
• To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
• To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
• To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
• To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
• To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
• To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

• SAPC and relevant legal knowledge
• Ethical working practice and compliance
• Knowledge of stock, cost, risk and compliance management procedures 
• Knowledge of patient care, professional counselling
• Knowledge of customer service excellence

Minimum requirements:

Experience:

• Retail Pharmacy experience
• Unisolve experience

Education:

• Essential: Registered Pharmacist with SAPC

go to method of application »

Job description:

• To check and validate all payroll submissions across all business units efficiently, on time, accurately and in accordance with company policies and legislation.
• To execute tasks accurately, on time and in accordance with payroll procedures, company policies and legislation
• To check and report on the application of relevant legislative requirements and deadlines dates
• To record all HR and Payroll administration accurately to enable compliance reporting

Minimum requirements:

Qualifications and Experience:

• Diploma in HR/Payroll/Business Administration/Accounting
• 1 - 3 years of experience within an Administration/Payroll environment

Skills, Abilities and Job Related Knowledge:

• Company Policies and Procedures
• Relevant Legislation (BCEA, UIF, PAYE)
• Relevant Legislation (LRA, TAX, SKILLS DEVELOPMENT)
• Medical Aid and Pension Fund Rules
• Payroll Systems
• Accounting Knowledge
• Attention to detail
• Computer Literacy
• Written and Verbal Communication
• Interpersonal Skills
• Conflict Management
• Ability to maintain confidentiality
• Ability to follow rules and procedures
• Numerical

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Job Objectives:

Responsibilities:

• Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines
• Administration of scripts and or any other claiming/capturing related procedure
• Accurate and complete handling of all profiles worked on
• Interact with health care professionals where needed
• Problem solving and follow up of queries

Duties:

• Interact with customers via telephone or other means regarding medication and Healthcare Services
• Accurate capturing of scripts received at the Central Pharmacy centre
• Handling of queries regarding prescriptions
• Patient Profile management
• Assist with Chronic authorizations
• Liaison with all other departments
• Ad hoc requirements as per operational requirements

Knowledge:

• Product knowledge (including OTC)
• SAPC and relevant legal knowledge
• Sound knowledge of the chronic authorization process and procedures
• Customer service orientated
• Ethical working practice and compliance

Minimum requirements:

Experience:

• Minimum 1 year in the role of Pharmacist Assistant Post Basic

Education:

• Further Education and Training Certificate Pharmacist Assistance (Essential)

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Job description:

• To cross refer all invoices to PO’s to ensure correct delivery and correct sorting of different orders to avoid duplication of activities caused by multiple PO’s.
• To match the GRS with the PO and invoice to ensure completeness of all PO’s checked for the day.
• To investigate, double-check and analyse all stock discrepancies to ensure a proper first check was performed by the receiving checker in order to have sign off on the GRS by the supplier representative.
• To ensure all PO’s are closed on the Warehouse Management System (SCM & JDA) for the current day to allow merchandise to place orders for the next delivery.
• To finalise all documents for each supplier and hand over to admin via the control document to ensure accounts payable can complete correct and timeous payment of suppliers.
• To supervise and liaise with supplier representatives to ensure correct handling and stacking of stock and adherence to Clicks policy as well as the Health and Safety requirements.   
• To follow-up with suppliers and/or 3PL’s when problems occur that could impact on the turnaround times of the delivery to avoid later/knock on bottlenecks in the DC operation.
• To liaise inter-departmentally to ensure that adequate resources (machines, dirt cages, pallets, etc.) are provided to receiving to complete the day’s work.
• To report any pack size changes, new lines, barcode issues, status or deleted PO’s to the relevant stakeholders and ensure timely resolution.

Minimum requirements:

• Matric (Grade 12)
• Essential: 1 year Administration experience
• Essential: 1 year within a distribution/logistics
• Desirable: Customer relations/suppliers
• Desirable: Experience on a warehouse management system
   

go to method of application »

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures 
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Minimum requirements

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

go to method of application »

Job Objectives:

• To consult with customers, answer product based questions and advise customers in selecting the best products and services that meet their needs.
• To drive and maximise sales of the beauty department through the promotion, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
• To monitor sales, regularly evaluate the performance of products and offer suggestions that results in improved product offerings and increased sales.
• To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
• To efficiently execute all operational activities within the beauty department, including effective stock management, minimising shrinkage and ensuring a high standard of general housekeeping and administration.
• To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To increase profitability and brand loyalty with the customers through the promotion of private label and exclusive products.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Minimum requirements:

Qualifications and Experience:

• Essential: Grade 12
• Desirable: Relevant Beauty/skincare qualification
• Desirable: Experience within beauty / skincare / retail / FMCG environment / sales or marketing environment

Skills, Abilities and Job Related Knowledge:

• Understanding and application of selling principles
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence
• Knowledge of beauty and skincare products
• Results and target driven
• Strong customer orientation
• Good communication skills
• Interpersonal skills
• Engaging and confident