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Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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Job Description
- Supporting the risk management function in the Discovery Connect Distribution Services business by delivering against and facilitating the risk management programme and activities.
Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs:
- Create risk reports and ensure consistent delivery of the risk reporting requirements for the Discovery Connect business
- Stakeholder management - ensuring the accurate reporting of risk exposures within the various business functional units through regular formal engagement with management.
- Embedding and implementation of the ERM Policies, Frameworks, Standards and Guidelines into the business and ensuring that requirements are met.
- Ensure that risk management activities required by the business and other Group Wide Policies, Frameworks and Standards are performed and delivered on.
- Ensure risk and controls assessments are performed on risks identified / reported
- Monitor and report all material risks and risk information is reported to the relevant Excos/Committees/Management forums/ stakeholders.
- Risk Exco’s: Draft risk report for the Risk Exco, facilitate and manage the process of reviewing the risk information with relevant stakeholders such as the CEO of the Business and 2nd line risk management function, prepare Risk Exco pack along with minutes and Agenda items.
- Attestations: Perform and facilitate the process on completion of attestations when required
- Ensure follow ups with management/relevant stakeholders where required, such as open action plans, breached KRIs, risk incidents, risks are performed, and risks are reassessed where required
- Develop, monitor and report on key risk indicators on a regular basis.
- Ensure that risk events are reported on and provide a detailed analysis of the event including the qualitative and quantitative impact.
- Manage and maintain the risk profiles of the Discovery Connect businesses to ensure the information on the profiles are up-to-date, relevant and an accurate representation of the business environment. This includes that management and maintenance of the risk information on the risk management system
- Performing risk assessments as required by the risk management plan.
- Support and assist the Head of Operations in drafting, implementing and delivering of the Risk Management plan for Discovery Connect licence business.
- Providing technical risk management support in business meetings, and risk reviews.
- Promote a strong risk management culture within the business through engagement, challenge of risk information.
- Supporting and guiding staff.
Personal attributes and skills
The successful individual will be required to demonstrate the following competencies:
- Ensures accountability
- Manages complexity
- Resilient
- Values differences
- Business insight
- treat others with care, dignity and respect
- build an environment for optimal performance
- have a bias for action
- Drives Results
- Problem Solver
Qualification & Experience
Essential
- Matric
- Qualification - BCom, BSc (Risk Management or Finance)
- At least 5 – 8 years Operational Risk Management, Insurance/Financial Risk Management.
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Key Purpose of the role
- The position is primarily responsible for the day to day managing of incoming work through various channels within the Corporate Employee Benefits/ Group Risk Admin unit, but not limited to this process, as and when business requirements change. This is a core administration function and the incumbent would be required to holistically manage and index incoming tasks related to Group Risk schemes. The incumbent needs to ensure accuracy and efficiency in the classifying, routing and indexing of documents according to the required business specifications. The incumbent must ensure that he/she has the knowledge, skills, tools and competencies required to perform the required job within service level agreements. able to adapt to change easily and play a role in change management within the team.
Areas of responsibility may include but not limited to
- Verification of documentation and assessment thereof for accurate allocation.
- General administration of documentation and information.
- Working towards meeting and exceeding daily targets whereby quality and quantity amongst other requirements are measured.
- Classifying, registering, routing and indexing of documentation to enable the recipient to complete their task.
- Dealing with queries from internal stakeholders, communicate effectively to resolve queries and escalations, ensure expectations are met.
Personal Attributes and Skills
The successful candidate must demonstrate the following competencies:
- A positive attitude
- Self-starter with a high attention to detail and be able to multi-task
- Good at follow through
- Customer focus
- Building relationships
- Coping with pressure (deadlines)
- Must be team orientated, willing to assist other team members in the office
- Compassion: will be working with people who are sometimes in dire situations or going through difficult transitions. Must be compassionate to their situation and working with them in a positive way
- Must enjoy doing repetitive tasks
Education and Experience
- Diploma / Bachelor of commerce degree, Bachelor of Science in IT, Bachelor of Science in Mathematical Science (advantageous) and related qualifications
- Computer Literate
- MS Office, especially Excel
- Group Risk Knowledge (advantageous)
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Key Purpose
- Work closely with a passionate development team to design, develop and maintain Java based solutions for a dynamic, multi-national company that sets the benchmark in its industry.
- Must be a team player and have the ability to work with both vertical and horizontal colleagues both in a formal and informal setting.
Areas of responsibility may include but not limited to
- Develop, test, and maintain high quality application software.
- Analyse, maintain and enhance existing application and troubleshoot issues.
- Assist with the production of technical specifications and designs.
- Promote new technologies and share knowledge within the team.
- Recommend improvements to development processes, contribute to implementation plans, and assist in rollout.
- Adhere to coding standards and know best practices
- Perform code reviews.
Personal Attributes and Skill
- Passionate about technology and development
- Results oriented with the ability to work under pressure and cope with multiple concurrent projects with changing priorities and deadlines
- Strong analytical and problem solving skills
- Ability to deal with complexity and migrate between detailed and high level requirements
- Self-starter who takes ownership and accountability, and is able to work with minimal supervision
- Excellent written and verbal communication skills
Education and Experience
Education:
- Matric/Grade 12 and formal Java qualifications
- IT related Degree or Diploma (BSc/BTech or similar).
Experience:
- 5 years Java systems development experience.
- Experience in Presentation layer development (HTML5, CSS, JSP, TypeScript / JavaScript, Spring MVC, Angular 1 & 2)
- Solid understanding of Java 1.6 and later
- SDLC
- Experience in application frameworks (Spring Framework)
- Unit testing and mocking frameworks.
- Integration experience
- Spring Framework 3.0 or later, Angular2
- Weblogic 10 & 12
- Maven
- Hibernate/JPA experience
- JMS, Tibco EMS experience.
- Oracle and PL/SQL knowledge.
Optional:
- ElasticSearch or SOLR experience
- Experience with Business Rules Management Frameworks.
- Experience using formal modelling languages (UML, ArchiMate etc) and modelling tools (Enterprise Architect, Visual Paradigm etc.)
- Exposure to Agile principles and methodologies, including Continuous Integration and Test Driven Development
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Key Purpose
- Coaching eligible members by making use of interpersonal communication and related techniques designed to engage clients actively and safely in health behavior change about evidence based clinical strategies and interventions to better self-manage their health, health risks(s), and acute or chronic health conditions resulting in optimal wellness, improved health outcomes, lowered health risk, and decreased health care costs.
Key outputs
Areas of responsibility may include but are not limited to:
- Build a strong relationship between the Health Coach and Covered Persons/Members.
- Create a strong sense of purpose.
Analyse member’s conditions, set appropriate goals for such members and create a mutually agreed upon plan focusing key principle goals such as –
- Weight and diet
- Exercise
- Mental Wellbeing
- Condition management.
- Custom (any goal a member may have that varies from the above categories)
Provide guidance on how to create habits/sustained changes.
- Scenario-plan so that the member can adapt in the moment.Assess the environment in which decisions are made and look for opportunities to make healthy decisions in the path of least resistance.
- Achieve tangible metrics that demonstrates improvements on measurable short-and and medium-term outcomes.
- Contacting eligible covered persons/members and explain the benefits of joining a respective programme with the intention of enrolling covered persons onto the programme.
- Effective planning and organization of scheduled coaching interactions to optimize utilization of their time, in addition to driving adherence to their goals.
- Apply best industry practice coaching principles and techniques throughout a member’s coaching journey which includes but are not limited to behavioural change, change management, motivational interviewing, reflective listening, self-efficacy, cognitive behavioural therapy, goal setting and overcoming barriers.
- Assist members with unlocking/accessing benefits available to them across the Discovery Group Platform.
- Assist with necessary interventions and or onward referrals in the management of complex/and or multiple conditions.
- Accurately capture, record and track interactions and outcomes with members throughout their coaching journey.
- Meet set targets as per the business objectives.
Competencies
- Written communication: Is able to write clearly and succinctly in a variety of communication settings and styles, can get messages across that have the desired effect.
- Self-Development: Is personally committed to actively work on continuously improve him/herself; understands different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.
- Action Oriented: Enjoys working hard; is action oriented and full or energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
- Interpersonal Savvy: Relates well to all kinds of people – up, down and side-ways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; get first-hand customer information and uses if for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Learning on the fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyses both successes and failures for clues to improvement.
- Time management: Use his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities, gets more done in less time than others; can attend to a broader range of activities.
Qualification and Experience (essential)
- Clinical Qualification and registration with appropriate health professions body e.g. HPCSA, SANC, AHPCSA, SACSSP
- At least two years work experience in your profession
- Excellent communication skills, written and verbal.
- Proficient in MS Excel, Word, PowerPoint
Qualification and Experience (advantageous)
- Knowledge of Discovery and Vitality products, benefits, funding, and policy rules
- Coaching experience and or coaching qualification
Method of Application
Use the link(s) below to apply on company website.
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