Fresh Jobs at GE Healthcare

Job Description
Essential Responsibilities

• Is accountable to achieve the quarterly and yearly Operating Plan for relevant GE Healthcare Portfolio in their geographical area
• Is accountable for timely and accurate forecasting of pipeline per product and sales per the normal reporting cycles within Geographical Zone.
• Provides input to and contributes to the formulation of the yearly business planning cycles
• Execute Go-to-market strategy in conjunction with the relevant Modality leaders in order to cover the prioritized potential within the geography
• Align territories to market potential and priorities and assign optimal account management and modality specialist sales resources in conjunction with the modality teams.
• Develop & Implement growth strategies for the Private, Public & Regional business segments
• Attract, retain, educate and develop world-class commercial talent to execute on LCT Go-to-market strategy.
• Responsible for ensuring that all Account Managers and Account Executives have clear opportunity management activity and relationship building plans to ensure efficient coverage of decision makers and influencers through-out the total opportunity management cycle.
• Drives performance management within the team, providing a regular operating mechanism of feedback, coaching and managing the annual appraisal system
• Know Key Opinion Leaders in care areas; manage professional relations with key customers, academia government & administrative bodies in order to deepen understanding of customer challenges and needs. Nurture relationship with professional society stakeholders within geographical area.
• Maintain up to date market and competitor knowledge related to the full GEHC product and services solutions and ensure that teams strengthen their knowledge on how to differentiate GE offering.
• In cooperation with Product leadership and Marketing teams, drive One GE Healthcare marketing events in assigned MCT
• Understand and lead development of financial offerings and solutions in collaboration with sales and project finance team within LCT based on customer needs
• Ensure order booking quality and linearity improves for the zone, and ensure improved engagement/handshake between ITO & OTR takes place

Qualifications/Requirements     

• Bachelor’s degree.
• 15+ years’ experience in Business Management, Sales, Marketing or equivalent years of experience in progressive leadership positions within the Healthcare industry with in-depth knowledge of healthcare market.
• 5 years’ experience closing large, complex, strategic deals.
• Minimum of 7 years in healthcare or equivalent industry.
• Strong business acumen with ability to analyze financial needs accurately and establish budget effectively.
• Proven leadership and ability to orchestrate resources and motivate teams. An inclusive leader who builds a connection to the workforce through personal involvement and trust.
• Proven and solid on ethics and integrity, able to guide the team and the organization safely in the demanding legal and regulatory HC environment. 
• Proven ability to influence and drive change
• Proven success in the South Africa Public Sector 
• Exceptional presentation skills; able to present ideas and communicate to customers and team in a way that produces understanding and impact.
• Understanding of customer/marketplace and drivers that influence customer behavior.
• Ability to resolve complex issues within LCT.
• Ability to develop and execute multiple priorities and approaches to meet objectives.

Preferred Qualifications:

• Master’s degree preferred.
• Fluency in English language.
• Strong sales and management experience with significant track record.
• Must have valid authorization to work full time without any legal restrictions
   

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Job Description
Key Responsibilities:

• Develop and Execute Growth Strategies: Craft and implement sales strategies to drive organic growth in ULS and PCS services, focusing on revenue, capture rate, and Installed Base (IB) retention across SSA markets.
• Customer and Market Insights: Gather and analyze regional market intelligence on economic drivers, purchasing behaviors, and competitive landscape. Tailor sales approaches to reflect SSA’s unique cultural and economic contexts.
• Cross-Functional Alignment and Campaign Deployment: Work closely with the EAGM team to deploy ULS O&U campaigns, Add-on Probes, digital solutions, and new offerings across direct and indirect markets. Lead alignment sessions with product, marketing, and solutions teams to optimize product positioning, campaign design, and customer engagement strategies tailored for SSA markets.
• Contribute to Team Development: Contribute to the development of the SSA sales team, fostering a high-performance culture aligned with regional objectives.
• Data-Driven Sales Strategy: Use CRM, analytics, and sales funnel tools to perform detailed forecasting and reporting, driving data-driven decision-making to enhance customer satisfaction and optimize sales performance.
• Promote Digital Solutions: Educate customers on digital health solutions within the PCS and ULS portfolio, highlighting benefits for clinical and operational efficiencies.
• Strategic Planning and Execution: Develop and execute comprehensive territory and account plans for SSA, targeting revenue growth, retention, and competitive positioning.
• Customer Relationship Management: Cultivate and leverage executive-level relationships with customers, developing long-term partnerships that capitalize on immediate and strategic opportunities to meet customer needs effectively.
• Alignment with Regional Sales Leadership: Work closely with SSA RSSM (Regional Service Sales Manager), and SAL (Service Account Leaders) to ensure strategic alignment on go-to-market (GTM) approaches, maximizing growth across regions.
• Operational Efficiency: Ensure efficient forecasting, delivery scheduling, and post-sales support, enhancing the overall customer experience and retention rates.
• Quality Specific Goals:
• Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality & Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications:

• Bachelor’s Degree
• Minimum 5 years of sales/ service and product experience
• Ability to interface with both internal team members and external customers as part of a solutions-based sales approach.
• Ability to energize, develop, and build rapport at all levels within an organization.
• Strong capacity and drive to develop a career.
• Excellent verbal and written communication skills in the local language as well as a good command of English.
• Ability to synthesize complex issues and communicate in simple messages.
• Excellent organizational skills.
• Excellent negotiation and closing skills.
• Strong presentation skills.
• Willingness and ability to travel within your specified geographic region.Prior experience working for a large company in a matrix environment
• Demonstrated ability to energize, develop, and build rapport at all levels within an organization

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Job Description Summary

• Multi-Modality Diagnostic Imaging Field Engineer will be responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence. Also he/she will be responsible for developing and maintaining strong interpersonal relationships with customer representatives.

Job Description
Key responsibilities/essential functions include:

• Advanced, total system-level troubleshooting, installation, maintenance and service repair needs on designated equipment.
• Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction to primary customers. Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
• Maintaining tools and test equipment properly and ensuring they are calibrated.
• Identify Sales opportunities and communicate to account team and assists in the growth and direction of business in his/her geographic area
• Working as a member of the local team to provide efficient and cost effective service delivery to all accounts with assigned area.
• Responsible for Warranty and PMS contract cost control. Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMS inspections documentation for assigned accounts.
• Teach and assist other Field Engineers on advanced and complex troubleshooting and technical fixes, plays a leading role on complex and multifunctional system fixes.
•  Installation: Plays a leading role in complex and multifuntional rooms.
• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Required Qualifications:

• Qualified to National Diploma or B-Tech Degree level or equivalent.
• Technical analytical skills 5+ years Field Services experience. 
• Comprehensive knowledge of a specific modality or multi-modalities. 
• Sought by others for guidance and advice. 
• Profiency in English. 
• Ability to work independently with minimum direction.
• High work standards and quality.  Initiative and motivation.
• Plans and organizes work effectively. 
• Excellent communications, listening and interpersonal skills. 
• Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs
• Previous experience with X-ray/CT/NM/MR or Ultrasound is desirable

Preferred Qualifications:

• Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization.  Relates well to people at all levels.  Manages conflict.
• Shares Expertise: Applies specialist and detailed technical expertise.  Develops job knowledge and expertise through continual professional development.  Shares expertise and knowledge with others.  Uses technology to achieve work objectives.  Demonstrates an understanding of different organizational departments and functions.
• Organizing & Executing: Focuses on customer needs and satisfaction.  Sets high standards for quality and quantity.  Monitors and maintains quality and productivity.  Works in a systematic, methodical and orderly way.  Consistently achieves project goals. Takes responsibility for actions, projects and people.  Takes initiative, acts with confidence and works under own direction.  Initiates and generates activity.
• Communicating: Speaks clearly and fluently.  Expresses opinions, information and key points of an argument clearly.  Makes presentations and undertakes public speaking with skill and confidence.  Responds quickly to the needs of an audience and to their reactions and feedback.  Projects credibility.
• Coping with Pressure: Works productively in a pressurized environment.  Keeps emotions under control during difficult situations.  Balances the demands of a work life and a personal life.  Maintains a positive outlook at work.  Handles criticism well and learns from it.
• Supporting & Cooperating: Demonstrates an interest in and understanding of others.  Adapts to the team and builds team spirit.  Listens, consults others and communicates proactively.  Supports and cares for others.  Upholds ethics and values. Appropriately follows instructions from others without unnecessarily challenging authority.  Follows procedures and policies.  Compiles with legal obligations and safety requirements of the role.
• Embracing Change & Demonstrating Enthusiasm: Adapts to changing circumstances.  Accepts new ideas and change initiatives.  Adapts interpersonal style to suit different people or situations.  Works hard and puts in longer hours when it is necessary.  Identifies development strategies needed to achieve career goals and meet new or changing demands of the job.

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Job Description
Key responsibilities include:

• The mission is to generate additional service growth on the Installed base (IB) through new offerings & solution mindset adapted to the changing needs of our customers in partnership with Zones Service Sales distribution network, Equipment Product Marketing & Service Operations teams across EAGM.
• Drive multi-functional collaboration for the design and commercial launch of targeted Service offerings (contract recapture, renewals, upsell, sale of options  hardware & software upgrade, Digital tools, Augmented reality, e-commerce fleet solutions etc...) that will allow our customers to get the most out of their current GEHC products, and our sales teams to increase our portfolio share as well as the customer loyalty.
• Prioritize and map customer segments, work with the Services sales team on loyalty programs and regularly launch targeted campaigns for retention and monetization & upsell of the IB.
• Conduct in-depth research aimed at defining the client's problem statement, success indicators, clinical and economic needs, managers and purchasing cycles. Script the different customer approaches to maximize their impact.
• Collaborate with the Commercial Operations and Advertising and Promotions teams to ensure that commercial activation, demand stimulation and opportunity management concerning these offers are carried out using standard CRM tools.
• Provide elements of information obtained at zone level for the purpose of profitability analysis concerning new offers in the design phase; collaborate with global Products / Services teams to drive competitive intelligence & develop new ideas.
• Collaborate with other international and regional Marketing managers in order to share good practices.
• Manage all operational angles of our “Go-To-Market”, including but not limited to our ITO, CPQ and CRM tools.
• Develop and support service-specific KOL’s and advisory boards.
• Develop programs to gather regional evidence of customer success, early adopters, show sites, and clinical evidence where appropriate.
• Own and manage budget needed to execute commercial Launch and marketing campaigns.
• Create product training materials and communication plans and train direct /indirect sales channels.

Qualifications:

• Bachelor’s Degree in Marketing, Business Administration or related field or equivalent experience
• 10 years’ Experience in marketing, product marketing, sales or services preferably in Healthcare.
• Leadership & influencing skills to shape/lead growth vision and marketing strategy
• Team oriented – ability to motivate and work well with diverse cross-functional teams
• Excellent oral and written communications skills
• Strong analytical and process skills